外卖平台纷纷发文，呼吁抵制恶性竞争、规范促销补贴！ 8月1日上午，美团发文《繁荣行业生态，抵制无序竞争》，淘宝闪购及饿了么发文《持续提升服务 推动良性竞争 激发消费烟火气》，京东 发文《践行主体责任和社会责任 共建外卖行业健康生态》，承诺将抵制恶性竞争、规范促销补贴、提升服务质量。 美团官微发文称，外卖平台补贴近日引发社会高度关注，美团对此高度重视，将坚决规范促销行为，杜绝不正当竞争行为，推动建立公平有 序行业秩序，促进各方互利共赢。承诺从自身做起，并积极呼吁行业共同构建良好生态，促进餐饮服务行业规范健康持续发展。其中包括， 开展补贴活动严格遵守相关法律法规，依法向商家和消费者公示补贴信息，不强制或变相强制商家参加补贴活动，切实保障商家自主定价权 等。 美团方面称，愿意和各方一起，务实行动，共同抵制"内卷式"竞争，把更多宝贵的资源，用到做好服务体验，改善商户经营，保障骑手权 益，推进科技创新，参与国际竞争，促进行业高质量发展的刀刃上。 美团发文抵制无序竞争 淘宝App同日上午也在规则中心上线声明，承诺将构筑公平透明、各方共赢的机制。包括从消费者和商家需求出发，合理规划发放补贴；坚 决抵制恶性竞争，不做大规模" ...

Core Viewpoint - The recent focus on delivery platform subsidies has prompted Meituan to commit to regulating promotional activities and eliminating unfair competition, aiming to establish a fair and orderly industry environment for mutual benefit and win-win outcomes [3][12]. Group 1: Meituan's Initiatives - Meituan proposes five measures to combat "involution-style" competition, emphasizing the need for a collaborative approach with all stakeholders [3]. - The company will strictly adhere to laws such as the Anti-Monopoly Law and the Anti-Unfair Competition Law when conducting subsidy activities, avoiding sales below cost that distort market signals [4]. - Meituan commits to transparently disclosing subsidy information to merchants and consumers without exaggerating the total subsidy amount [4]. - The company will not force or indirectly compel merchants to participate in subsidy activities, ensuring merchants' autonomy in pricing [4]. - Meituan aims to create a win-win ecosystem involving consumers, merchants, delivery riders, and platform enterprises, focusing on quality and service over price competition [4]. Group 2: Other Platforms' Responses - Taobao and Ele.me emphasize the importance of planning subsidies based on consumer and merchant needs, ensuring merchants' rights to know, choose, and set prices [6]. - They pledge to resist malicious competition and avoid irrational promotional activities like "0 yuan purchase," while enhancing service quality and consumer experience [6][7]. - JD.com also commits to standardizing subsidy behaviors and resisting unfair competition, focusing on quality and service rather than subsidies [9][10]. - The company aims to provide various incentives to merchants and improve delivery riders' welfare, fostering a positive ecosystem for all parties involved [10]. Group 3: Regulatory Context - The State Administration for Market Regulation has recently called on major platforms like Meituan, Ele.me, and JD.com to comply with relevant laws and regulations, promoting rational competition and a healthy industry ecosystem [12].

Core Viewpoint - Meituan emphasizes the need for fair competition and a healthy industry ecosystem, committing to regulate promotional activities and avoid unfair competition practices [1] Group 1: Regulatory Compliance - Meituan will strictly adhere to various laws including the Anti-Monopoly Law, Anti-Unfair Competition Law, E-Commerce Law, Price Law, and Anti-Food Waste Law when conducting subsidy activities [1] - The company will not sell goods and services at prices significantly below cost to avoid distorting price signals and disrupting market order [1] Group 2: Transparency and Fairness - Meituan commits to transparently disclosing subsidy information to merchants and consumers without exaggerating the total amount of subsidies [1] - The company will not force or indirectly compel merchants to participate in subsidy activities, ensuring merchants' autonomy in pricing [1] Group 3: Ecosystem Development - Meituan aims to create a win-win ecosystem involving consumers, merchants, delivery riders, and platform enterprises, while listening to merchants' feedback to reduce their operational costs [1] - The focus will shift from competing on price to competing on quality and service, promoting a balanced development between takeout and dine-in services [1] - The company is dedicated to improving the rights and protections of delivery riders, aiming to stabilize their income and employment conditions [1]

人民财讯8月1日电，美团官微今日发文称，外卖平台补贴近日引发社会高度关注，美团对此高度重视， 将坚决规范促销行为，杜绝不正当竞争行为，推动建立公平有序行业秩序，促进各方互利共赢。美团承 诺从自身做起，并积极呼吁行业共同构建良好生态，促进餐饮服务行业规范健康持续发展。美团表示， 开展补贴活动将严格遵守相关法律法规，不强制或变相强制商家参加补贴活动，切实保障商家自主定价 权。 ...

Core Viewpoint - Recent incidents in Chongqing highlight fraudulent activities where individuals impersonate delivery riders to solicit donations through emotional appeals, prompting police warnings for public vigilance against QR code scams [5][6]. Group 1: Fraudulent Activities - Criminals have been reported using fake identities and fabricated stories to gain sympathy, employing tactics such as kneeling and singing to lure citizens and tourists into scanning QR codes for donation scams [5][6]. - A specific case involved a man dressed in a Meituan delivery uniform kneeling in a busy area, while a woman sang to attract attention, claiming urgent medical needs for a child [5]. Group 2: Company Response - Meituan has reiterated its stance against impersonation of delivery riders for illegal activities, emphasizing that such actions disrupt social order and damage the professional image of riders [6][7]. - The company has previously addressed online impersonation issues and is now confronting offline scams, reinforcing its commitment to protecting its brand and the integrity of its riders [6]. Group 3: Support Initiatives - Meituan has launched various support programs for riders and their families, including the "Kangaroo Baby" charity initiative and the "Rider Serious Illness Care Program," which have collectively assisted over 6,000 riders and invested more than 200 million yuan [6][7]. - The upgraded "Rider Serious Illness Care Program" offers financial assistance for riders' children diagnosed with specific illnesses, aiming to alleviate medical burdens [6].

也是商家"噩梦" 因为一句"别吃垃圾外卖，别让这种人继续猖獗了"，餐饮店将打差评的顾客告上了法庭。近日，湖南省祁东县人民法院审结了一起因外 卖差评引发的名誉权纠纷案。这个案件折射出一个普遍问题：如何在消费者监督权与商家名誉权之间找到平衡点？ "吐槽"遭遇维权 商家起诉顾客被法院驳回 案件源于去年消费者小丽（化名）通过外卖平台在祁东县某餐饮店点购了一份盖饭外卖。食用约半小时后，小丽感到身体不适，头晕头 疼。她随即通过平台联系商家沟通，质疑其出售的食物为预制菜，并以此为由要求退款。商家则建议小丽报警处理。 之后，商家主动找到小丽居住的小区，提出带其就医，但遭到小丽拒绝。商家报警之后民警介入，小丽表示可自行就医，无需商家陪 同。当晚，情绪未平的小丽以匿名身份在该餐饮店的外卖平台评论区留言："我吃完头晕头疼、预制菜就是预制菜、别吃垃圾外卖、别让 这种人继续猖獗了"。 这条差评发布不到两小时即被平台系统自动隐藏，未再实际公开展示。但餐饮店认为小丽的评论侵害了其名誉权，遂将其诉至祁东县人 民法院，要求小丽删除差评、赔礼道歉，并赔偿停业损失、精神损害抚慰金及律师费等各项费用。 法院审理后认为，小丽的评论是其在用餐后基于自身 ...

京东集团正式进军外卖市场以来，刘京东可谓大招频开：继堪称炸裂的"商家0佣金入驻"政策后，京东 又重磅官宣了"给外卖骑手缴纳'五险一金'"的福利。这些举措短时间起到了一定作用，截止到今年6月 底，京东外卖日订单量已突破2500万单，品质餐饮门店入驻超过 谈人 | 文/邱林 ...

Core Viewpoint - The article discusses a significant corruption case involving a senior executive from a major internet company in Shanghai, specifically related to bribery in logistics operations, highlighting the systemic issues within the industry and the implications for corporate governance [1][3]. Group 1: Case Details - On July 24, Shanghai police reported the arrest of seven individuals involved in a bribery case, with the total amount exceeding 40 million yuan (approximately 5.6 million USD) [1]. - The case centers around Han Liu, a former logistics supervisor at Ele.me, who was implicated in accepting bribes from suppliers in exchange for favorable treatment in securing logistics delivery qualifications across multiple cities [1][3]. - The investigation revealed that Han and two accomplices received bribes over 30 times within two years, totaling over 40 million yuan [1][3]. Group 2: Supplier Dynamics - Suppliers engaged in bribery either sought to retain their qualifications due to poor performance or aimed to improve their business conditions by gaining preferential treatment [3]. - Han and his associates exploited their positions to provide business advantages to those who bribed them, further entrenching corrupt practices within the logistics sector [3]. Group 3: Company Response - In June 2023, Ele.me acknowledged the investigation into Han Liu, stating that the company had conducted an internal review and reported the findings to law enforcement [5]. - The company emphasized its commitment to integrity and compliance, indicating a zero-tolerance policy towards unethical behavior [5]. Group 4: Executive Background - Han Liu, born in the 1980s, previously worked at JD.com and joined Alibaba in 2019, eventually becoming the CEO of Ele.me in March 2024 before being reassigned in February 2025 [6].

Group 1 - The current consumer landscape is characterized by experienced consumers who have become adept at taking advantage of promotional offers, particularly in the context of the recent intense competition in the food delivery sector [3][4]. - The recent food delivery competition has been labeled "epic," largely due to the extensive and accessible nature of promotional offers, with Alibaba reportedly investing 50 billion yuan in subsidies for its Taobao flash sales [4]. - The prevalence of promotional tactics, such as "0 yuan purchase" offers, has attracted even non-regular consumers, indicating a significant shift in consumer behavior driven by incentives [4].

Core Insights - Meituan, China's largest food delivery and instant retail platform, is facing competition from Alibaba, which plans to invest 50 billion yuan in subsidies to challenge Meituan directly [1] - Meituan announced that its daily orders for food delivery and flash purchase services have surpassed 150 million, indicating strong performance [1] - The company is set to open its first physical store, "Happy Monkey Supermarket," in Hangzhou, which is positioned as a hard discount store similar to Alibaba's Hema [1][2] Group 1: Business Expansion - Meituan plans to open 1,000 Happy Monkey Supermarket locations despite not having opened a single store yet, indicating a serious commitment to physical retail [2] - The company is actively recruiting for various positions in cities like Beijing, Hangzhou, Guangzhou, and Shenzhen, further supporting its expansion plans [2] - The Happy Monkey Supermarket is expected to open in mid to late September, aligning with the upcoming National Day sales peak [1] Group 2: Retail Strategy - The Happy Monkey Supermarket will focus on fresh produce and household goods, utilizing a self-operated model and hard discount pricing strategy [4] - Meituan's previous retail ventures, such as the "Zhangyu Fresh Supermarket," have faced challenges, leading to a rebranding and shift in strategy [3][4] - The company aims to enhance its supply chain and procurement capabilities to improve its competitive edge in the retail sector [4][5] Group 3: Market Positioning - Meituan's retail strategy includes a focus on low-margin, high-turnover sales, with an emphasis on private label products [6][7] - The company is leveraging its experience in managing offline fulfillment to establish a strong presence in the instant retail market [5][8] - Meituan's future plans include the establishment of 1,200 "Raccoon Canteens," which will serve as centralized locations for food delivery, enhancing operational efficiency [9]