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市场监管总局拟出台新规 规范城镇供水供电供气公用企业计量
Core Viewpoint - The State Administration for Market Regulation has released a draft guideline for compliance in the metering behavior of public utilities providing water, electricity, and gas services in urban areas, inviting public feedback until September 3 [1] Group 1: Guideline Overview - The guideline integrates requirements from the metering law, relevant regulations, mandatory national standards, and technical specifications for public utility metering behavior [1] - It consists of three main sections: general principles, compliance requirements for metering behavior, and supplementary provisions, totaling seven chapters and 24 articles [1] Group 2: Scope and Requirements - The guideline applies to public utilities engaged in the provision of water, electricity, and gas services within urban areas, specifically defining "metering instruments" as residential water, electricity, and gas meters used for trade settlement [1] - Public utilities are required to establish comprehensive metering management systems and enhance the full lifecycle management of metering instruments, ensuring traceability from procurement to disposal [1] - The guideline emphasizes the collection and monitoring of metering data and encourages data integration with regulatory platforms of relevant departments [1] Group 3: Rural Considerations - The guideline acknowledges the similarities in metering management between urban and rural public utilities, suggesting that rural utilities can refer to the guideline for their metering activities [1]
供水供电供气公用企业计量指南征求意见
Zhong Guo Xin Wen Wang· 2025-08-07 08:40
市场监管总局发布网络交易平台收费指南 市场监管总局修订三项信用监管国家标准 市场监管总局:上半年国内企业并购较为活跃 提出公用企业计量行为合规要求,规范企业行为。《指南》要求公用企业健全计量管理制度,落实部门 职责与人员责任;强化计量器具全流程管理,覆盖选型、检定、出入库、轮换、报废等环节;规范台账 管理,确保计量器具从采购到报废全流程可追溯;强调计量数据归集与监测,鼓励与相关部门监管平台 实现数据对接;优化完善投诉与舆情处置机制,明确响应时限与报告要求。同时,结合市场监管总局 《关于推进诚信计量体系建设的指导意见》《关于加强计量数据管理和应用的指导意见》,对公用企业 诚信计量体系建设、计量数据应用提出相应要求。 明确实施效力。《指南》明确规定自发布之日起施行。同时,考虑到对乡村供水供电供气的公用企业在 计量管理方面与城镇具有一定的相似性,提出对乡村供水供电供气的公用企业的计量活动可参照本《指 南》实施,有利于促进城乡公用事业的均衡发展,提升乡村居民的生活质量。 市场监管总局将根据社会公开征求意见反馈情况完善《指南》内容,尽快出台实施,为供水、供电、供 气公用企业计量行为提供清晰指引,助力解决群众身边的水电气 ...
市场监管总局拟对城镇供水供电供气 公用企业计量行为出台新规
Xin Hua She· 2025-08-07 06:39
Core Viewpoint - The State Administration for Market Regulation has released a draft guideline for compliance in the metering behavior of public utilities providing water, electricity, and gas services in urban areas, seeking public feedback until September 3 [1] Group 1: Guideline Overview - The guideline integrates requirements from the metering law, relevant regulations, mandatory national standards, and technical specifications for public utility metering behavior, structured into three parts: general principles, compliance requirements, and supplementary provisions, comprising seven chapters and 24 articles [1] - It specifically targets public utilities in urban areas that provide water, electricity, and gas services, defining "metering instruments" as residential water, electricity, and gas meters used for trade settlement [1] Group 2: Compliance Requirements - Public utilities are required to establish a sound metering management system, enhance the full-process management of metering instruments, and ensure traceability from procurement to disposal [1] - The guideline emphasizes the collection and monitoring of metering data and encourages data integration with regulatory platforms of relevant departments [1] Group 3: Rural Utilities Consideration - The guideline acknowledges the similarities in metering management between urban and rural public utilities, suggesting that rural utilities can refer to the guideline for their metering activities [1] Group 4: Implementation and Consumer Protection - The State Administration for Market Regulation will refine the guideline based on public feedback and aims to implement it promptly, providing clear guidance for metering behavior in public utilities, thereby addressing consumer issues related to water, electricity, and gas metering and protecting consumer rights and public interests [1]
市场监管总局拟规范城镇供水供电供气企业计量行为
Zheng Quan Shi Bao· 2025-08-06 22:07
Core Viewpoint - The State Administration for Market Regulation has released a draft guideline for compliance in the metering behavior of public utilities providing water, electricity, and gas services in urban areas, seeking public feedback until September 3 [1] Group 1: Guideline Overview - The guideline integrates compliance requirements from the metering law and relevant regulations, national standards, and technical specifications for public utility metering behavior, structured into three parts: general principles, compliance requirements, and appendices, comprising seven chapters and 24 articles [1] - It specifically applies to public utilities in urban areas that provide water, electricity, and gas services, defining "metering instruments" as residential water, electricity, and gas meters used for trade settlement [1] Group 2: Compliance Requirements - Public utilities are required to establish a sound metering management system, enhance the full-process management of metering instruments, and ensure traceability from procurement to disposal [1] - The guideline emphasizes the collection and monitoring of metering data and encourages data integration with regulatory platforms of relevant departments [1] Group 3: Rural Utilities Consideration - The guideline acknowledges the similarities in metering management between urban and rural public utilities, suggesting that rural utilities can refer to the guideline for their metering activities [1] Group 4: Implementation and Consumer Protection - The State Administration for Market Regulation will refine the guideline based on public feedback and aims to implement it promptly, providing clear guidance for metering behavior in public utilities, thereby addressing consumer concerns regarding water, electricity, and gas metering and protecting consumer rights and public interests [1]
市场监管总局拟对城镇供水供电供气公用企业计量行为出台新规
Xin Hua She· 2025-08-06 09:20
考虑到对乡村供水供电供气的公用企业在计量管理方面与城镇具有一定的相似性,指南提出对乡村 供水供电供气的公用企业的计量活动可参照指南实施。 市场监管总局将根据社会公开征求意见反馈情况完善指南内容,尽快出台实施,为供水供电供气公 用企业计量行为提供清晰指引,助力解决群众身边的水电气表计量问题,切实维护消费者合法权益和社 会公共利益。 新华社北京8月6日电(记者赵文君)记者6日从市场监管总局获悉,近日市场监管总局发布《城镇 供水供电供气公用企业计量行为合规指南(征求意见稿)》,面向社会公开征求意见,意见反馈截止日 期为9月3日。 指南涵盖了城镇范围内从事供水供电供气服务的公用企业,将"计量器具"限定为用于贸易结算的城 镇居民水电气用量测量的民用水电气表,要求公用企业健全计量管理制度,强化计量器具全流程管理, 确保计量器具从采购到报废全流程可追溯,强调计量数据归集与监测,鼓励与相关部门监管平台实现数 据对接。 据介绍,指南是对计量法及水电气行业相关法律法规、强制性国家标准、计量技术规范中公用企业 计量行为合规要求的系统整合,分为总则、计量行为合规要求、附则三部分,共七章24条。 ...
市场监管总局就《城镇供水供电供气公用企业计量行为合规指南》公开征求意见
Zhong Guo Xin Wen Wang· 2025-08-06 09:07
Core Viewpoint - The Market Supervision Administration has released a draft guideline for compliance in the metering behavior of public utilities providing water, electricity, and gas services, seeking public feedback until September 3 [1][2]. Group 1: Guideline Overview - The guideline integrates requirements from the Measurement Law and related regulations, covering public utilities in urban areas that provide water, electricity, and gas services [1]. - It consists of three main sections: general principles, compliance requirements for metering behavior, and supplementary provisions, totaling seven chapters and 24 articles [1]. Group 2: Compliance Requirements - Public utilities are required to establish comprehensive metering management systems, clarify departmental responsibilities, and ensure accountability among personnel [2]. - The guideline emphasizes the full lifecycle management of metering devices, including selection, verification, inventory management, rotation, and disposal [2]. - It mandates the establishment of traceable records for metering devices from procurement to disposal and encourages data integration with regulatory platforms [2]. Group 3: Implementation and Impact - The guideline will take effect immediately upon publication and suggests that rural public utilities can refer to these guidelines for their metering activities, promoting balanced development between urban and rural services [2]. - The Market Supervision Administration will refine the guideline based on public feedback to provide clear directives for metering practices in public utilities, aiming to protect consumer rights and public interests [2].
助力解决群众身边水电气表计量收费问题 市场监管总局公开征求意见
人民财讯8月4日电,为进一步落实城镇供水供电供气公用企业主体责任,提供明确、具体的操作规范, 有效解决当前公用企业在计量管理上存在的突出问题,推动企业强化计量管理,规范计量行为,切实维 护消费者权益和社会公共利益,市场监管总局组织起草了《城镇供水供电供气公用企业计量行为合规指 南(征求意见稿)》,现向社会公开征求意见,意见反馈截止日期为2025年9月3日。《指南》的出台, 将为公用企业计量行为提供清晰指引,助力解决群众身边的水电气表计量收费问题,推动公用事业规范 化、透明化发展,切实维护消费者合法权益和社会公共利益。 ...
新疆乌苏市市场监管局让百姓用上明白水放心电公平气
Zhong Guo Shi Pin Wang· 2025-07-30 08:54
Core Viewpoint - The Urumqi Market Supervision Administration is actively addressing issues related to inaccurate metering and non-standard charging for water, electricity, and gas services, aiming to ensure fair and transparent utility consumption for residents [1][2][3] Group 1: Regulatory Actions - The administration has implemented a comprehensive rectification initiative focusing on public utility companies, emphasizing accountability and compliance in metering practices [1] - A total of 50 water meters have been sampled and inspected in 8 residential communities, ensuring compliance with standards [1] - The administration has conducted mandatory calibration checks on 13,416 water and gas meters, providing free testing services for disputed meters [1][2] Group 2: Consumer Engagement and Education - The administration has encouraged the Xinyuan Water Supply Company to streamline its customer service hotline and establish a "multi-recheck + quick refund" mechanism to enhance consumer trust [2] - A campaign was launched in conjunction with World Metrology Day to promote metering knowledge and improve public awareness of the rectification efforts [2] - The administration has organized training sessions for six public utility companies to address metering inaccuracies and relevant regulations [3] Group 3: Future Plans and Collaborations - The Urumqi Market Supervision Administration plans to strengthen oversight of utility metering, enhance inter-departmental collaboration, and ensure accurate billing for residents [3] - A mechanism for information sharing and cooperation has been established with the Housing and Urban-Rural Development Bureau to ensure proper inspection of utility meters in new residential projects [3] - The administration is set to promote the use of new IoT gas meters to improve metering technology and service quality [3]
江苏打出城镇供水供气服务质效提升“组合拳”
Jiang Nan Shi Bao· 2025-06-20 12:19
Core Viewpoint - Jiangsu Province aims to enhance the quality and efficiency of municipal public services in 2025, focusing on stable and safe supply of water and gas, while optimizing the business environment for residents [1] Water Supply Services - Jiangsu is the only province in China where rural and urban residents share the same water source, network, quality, and service, recognized with the "China Habitat Environment Model Award" in 2012 [2] - Since the 14th Five-Year Plan, the province has added 3.455 million cubic meters per day in water supply capacity and 5.405 million cubic meters per day in deep processing capacity, with 9,000 kilometers of old water supply pipelines renovated [2] - By the end of 2024, Jiangsu will operate 158 urban public water plants, achieving a total supply capacity of 35 million cubic meters per day, with a deep processing ratio of 99.5%, ranking first among all provinces [2] - A new "Urban Water Supply Service Quality Standard" will be implemented in December 2024, expanding service scope to towns and including emergency capacity and water conservation measures [2][3] Urban Gas Services - Jiangsu's urban gas supply volume, infrastructure, and user population rank among the top in the country, with a projected gas supply of 22.111 billion cubic meters in 2024 [4] - The province has implemented a special governance initiative for urban gas pipelines, identifying and rectifying 29,800 safety hazards since August 2023 [4] - A revised "Jiangsu Urban Gas Service Quality Standard" will take effect in June 2024, requiring companies to disclose service and fee standards and ensuring safety measures for gas supply [4] Joint Utility Application Process - Jiangsu has streamlined the utility application process, allowing for a single application form to cover water, electricity, and gas services, reducing processing steps by 85% and materials by 96% [5] - The reform promotes a collaborative model among service units and administrative departments, enhancing efficiency and minimizing conflicts during construction [5] Future Plans - Jiangsu plans to enhance safety services through regular inspections and replacements of gas equipment over the next 3-5 years, aiming for a dynamic resolution of safety issues [6] - The province will also focus on standardizing billing and payment processes, promoting online payment options, and improving the accuracy of meter readings through smart technology [6]
计量准、收费明!塔城市市场监督管理局筑牢民用“三表”监管防线
Zhong Guo Shi Pin Wang· 2025-06-19 11:10
Core Viewpoint - The article emphasizes the efforts of the Tashkent City Market Supervision Administration to address issues related to the accuracy of utility meters (water, electricity, and gas) and to combat corruption and irregularities in billing practices, thereby protecting the rights of citizens [1][2]. Group 1: Regulatory Measures - The administration has organized meetings to remind utility companies of their responsibilities and has signed commitment letters to ensure compliance with meter management and billing practices [1]. - A comprehensive inspection of three public utility companies was conducted to identify any irregularities in meter usage and billing, resulting in one case being filed to deter future violations [1][2]. Group 2: Monitoring and Compliance - A regular supervision and sampling mechanism for utility meters has been established in collaboration with legal metrology institutions to ensure the accuracy of measurements [1]. - As of now, 36 water and gas meters have been sampled and all passed the required performance tests [1]. Group 3: Public Engagement and Feedback - The administration has opened multiple channels for public complaints regarding utility meter issues, achieving a 100% satisfaction rate in addressing reported problems [2]. - Future efforts will focus on closely monitoring public complaints and enhancing long-term regulatory mechanisms to improve citizens' sense of security and well-being [2].