以下文章来源于十点人物志 ，作者洋平、三金 十点人物志 . 在这里，遇见每一个值得被记录的人 本文来自微信公众号： 十点人物志 ，作 者：洋平，编辑：三金、野格，头图来自：AI生成 石石一边哭，一边望着她的心理咨询师，她突然发现，茶几对面坐着的这位女咨询师，原来有一张教 导主任的脸。 她的眼睛吊梢着，眉毛高挑，向下的法令纹里还藏着点"刻薄"。石石有点惊讶，明明刚开始见到这位 咨询师时，她还觉得她像自己三四年级的班主任——一位对她很好的温和的女老师。 石石哭完，走出心理咨询室，再也没有回去。 历时近两年，经历了50多次心理咨询，总计花掉4.32万元以后，石石原本希望心理咨询师能帮助她认 识自己，但现在，她觉得自己踩坑了。这位咨询师解决了她一些问题，同时带给她更多的痛苦。 石石并不是孤例。《2023-2024心理健康及行业人群洞察报告》披露：近3年，平台的正式投诉率为 0.17%，即每1000个心理咨询关系中，会发生1.7个投诉。 社交网络上的"非正式投诉"则更多，在各种"心理咨询师避雷"的帖子中，来访者们抱怨着：咨询师突 然提出结束关系且不为自己转介、咨询师在自己哭诉时看手机，甚至有咨询师反而共情了伤害来访者 ...

来源：36氪 心理咨询，是救命稻草还是毒药？ 文｜洋平 编辑｜三金、野格 来源｜十点人物志（ID：sdrenwu） 封面来源｜pexels 石石一边哭，一边望着她的心理咨询师，她突然发现，茶几对面坐着的这位女咨询师，原来有一张教导主任的脸。 她的眼睛吊梢着，眉毛高挑，向下的法令纹里还藏着点"刻薄"。石石有点惊讶，明明刚开始见到这位咨询师时，她还觉得她像自己三四年级的班主任—— 一位对她很好的温和的女老师。 石石哭完，走出心理咨询室，再也没有回去。 历时近两年，经历了50多次心理咨询，总计花掉4.32万元以后，石石原本希望心理咨询师能帮助她认识自己，但现在，她觉得自己踩坑了。这位咨询师解 决了她一些问题，同时带给她更多的痛苦。 石石并不是孤例。《2023-2024心理健康及行业人群洞察报告》披露：近3年，平台的正式投诉率为0.17%，即每1000个心理咨询关系中，会发生1.7个投 诉。 社交网络上的"非正式投诉"则更多，在各种"心理咨询师避雷"的帖子中，来访者们抱怨着：咨询师突然提出结束关系且不为自己转介、咨询师在自己哭诉 时看手机，甚至有咨询师反而共情了伤害来访者的人。 在中国，执业心理咨询师的数量并不算少。 ...

以下文章来源于十点人物志 ，作者洋平、三金 十点人物志 . 在这里，遇见每一个值得被记录的人 心理咨询，是救命稻草还是毒药？ 文 ｜ 洋平 编辑 ｜ 三金、野格 来源｜ 十点人物志（ID：sdrenwu） 封面来源 ｜ pexels 石石一边哭，一边望着她的心理咨询师，她突然发现，茶几对面坐着的这位女咨询师，原来有一张教导主任的脸。 她的眼睛吊梢着，眉毛高挑，向下的法令纹里还藏着点"刻薄"。石石有点惊讶，明明刚开始见到这位咨询师时，她还觉得她像自己三四年级的班主任——一 位对她很好的温和的女老师。 石石哭完，走出心理咨询室，再也没有回去。 历时近两年，经历了50多次心理咨询，总计花掉4.32万元以后，石石原本希望心理咨询师能帮助她认识自己，但现在，她觉得自己踩坑了。这位咨询师解决 了她一些问题，同时带给她更多的痛苦。 石石并不是孤例。《2023-2024心理健康及行业人群洞察报告》披露：近3年，平台的正式投诉率为0.17%，即每1000个心理咨询关系中，会发生1.7个投诉。 作为弱势方，遭遇不公和损害，却可能仅仅是个运气问题。"所谓雷，就是你得踩上去，才会爆炸。"石石说。 在2009年上映的电影《心理医师》中 ...

（原标题：当医院来了一位"猫医生"） 在济南智善心理医院（下称"智善心理"），"医疗专家团"介绍栏的首位是一张穿着白大褂的狸花猫照 片。这只名为"方便袋"的猫，被称作"方医生"，头衔是动物辅助治疗师、情绪急救师、社交破冰师和金 牌陪伴师。院长、资深咨询师的介绍排在其后。 "方医生" 受访者供图 早上九点，医院开门，"方医生"也开始工作。它的诊室有100多平方米。 这天，15岁的张宁（化名）在父母陪同下来到智善心理。心理咨询师冯杰与他交谈，话题包括游戏、动 漫和宠物。提起宠物时，一直低着头的张宁短暂地抬了一下眼。母亲说，张宁喜欢猫狗，但曾被流浪猫 抓伤，之后便有些害怕。在前期的单独沟通中，张宁的妈妈提到，孩子厌学情绪明显、与人沟通存在障 碍。 十多分钟的对话里，张宁大多时间低着头，话语很少，不时摆弄手指、揉搓衣角。 于是，冯杰提议去看看医院的环境，顺便见见"方医生"。在诊室的玻璃门外，张宁停下了脚步。"方医 生"注意到了玻璃门外的新朋友，视线跟随着他，身体前倾，沿着玻璃来回走动，又用爪子拍打玻璃 窗。 张宁蹲下来，与它对视。 冯杰建议他进去近距离接触，并告知，"方医生"疫苗齐全，前天刚洗过澡，爪子也修剪好了，而 ...

以下文章来源于简单心理 ，作者简单心理APP 简单心理 . 简单心理成立于2014年，提供专业心理服务，包括心理科普、心理咨询、心理课程、企业服务等。 本文来自微信公众号： 简单心理 ，作者：简单心理APP，题图来自：视觉中国 11月26日，香港新界大埔宏福苑的一场大火灾，是这几天最牵动我们心情的新闻。 与远方的战争不同，这些突如其来的悲剧事件往往离我们的日常生活很近，我们会不自觉感到一种恐慌。原来生命的脆弱超出我们的想象， 而我们以为的"如常"，其实比想象中更易碎。"明天和意外，真的不知道哪一个先到来？" "原来人是可以突然间失去所有"，这种对生命脆弱性的深层不安，与一种萦绕心头的哀伤，都是很正常的——它源自我们如此珍视生命，也 如此在乎彼此。 这篇文章不是想劝你在面对生死时保持坚强和乐观，相反，丧失所带来的哀伤是真实存在的，羁绊越深，哀伤越是难以忍受。这是我们为爱 付出的代价。 但我们能做的，也许只有承认无常，允许悲伤存在，在有限的生命里继续珍惜当下的人与事。 为了帮大家更好地应对关系丧失后的哀伤，我们准备了一些实用的方法。 一、适当从哀伤中"休息" 哀伤让人痛苦，但对于失去一段重要关系的人来说，恰恰是哀 ...

Core Viewpoint - The article discusses the increasing prevalence of mental health issues among children in China, emphasizing the significant role of family dynamics and societal pressures in these challenges [4][5][6]. Group 1: Family Dynamics and Child Mental Health - The article highlights that children's mental health issues often reflect underlying family conflicts, suggesting that "a child's illness is usually a family conspiracy" [5][6]. - It emphasizes the importance of understanding the family system, where each member's behavior influences others, creating a complex web of interactions rather than linear causation [7][8]. - The author notes that symptoms displayed by children, such as school refusal, may serve a purpose within the family system, indicating deeper issues that need to be addressed collectively [8][9]. Group 2: Parenting Approaches - The article advocates for empowering children by allowing them to express their opinions and make choices, which is crucial during their transition into adolescence [10][11]. - It discusses the challenges parents face in letting go of control, particularly in traditional Chinese culture, where parental involvement is often extensive [14][15]. - The author shares personal experiences of encouraging a child to assert independence, highlighting the importance of respecting their choices even when they differ from parental preferences [11][12]. Group 3: External Support Systems - The article points out that modern families often lack external support systems, which exacerbates internal tensions and mental health issues [16][17]. - It stresses the need for families to seek external resources and support, as isolation can lead to unresolved problems [20][21]. - The author provides examples of effective support systems in other cultures, suggesting that similar approaches could benefit Chinese families [20][21]. Group 4: Societal Pressures and Child Development - The article discusses how societal expectations and pressures can lead to children feeling inadequate, particularly when their worth is tied to academic performance [23][24]. - It highlights the generational gap in understanding values, where parents may prioritize material success over emotional well-being [25][26]. - The author argues that the current generation of children is beginning to question traditional paths, indicating a shift towards exploring personal meaning and fulfillment [28][31]. Group 5: The Importance of Open Systems - The article concludes that maintaining an open family system is essential for healthy development, allowing children to grow into independent individuals who can contribute positively to society [30][31]. - It suggests that the current challenges faced by children may ultimately lead to a more profound understanding of themselves and their desires, fostering personal growth [28][32].

Core Viewpoint - The article discusses the evolving relationship between AI and mental health support, questioning whether AI can outperform human therapists in providing emotional assistance and exploring the implications of this shift for the mental health industry [5][8]. Group 1: AI's Role in Mental Health - AI is increasingly being used as a temporary emotional support tool, with over a million users on Chat GPT expressing suicidal tendencies or emotional attachment [5]. - Compared to traditional therapy, AI offers low-cost, 24/7 access, making emotional support more accessible [5][6]. - The emergence of AI could bridge the gap between professional therapy and emotional companionship, creating a new service paradigm [7][8]. Group 2: Development of AI in Therapy - Simple Psychology, founded by Jian Lili, has integrated AI into its services, initially focusing on enhancing the skills of human therapists rather than commercializing AI products [11][12]. - The AI assistant launched by Simple Psychology has shown that 70% of users engage with it for emotional support, indicating a willingness to use AI for mental health needs [16][17]. - Users perceive AI as a stable and trustworthy entity, often more so than human therapists, due to the controllable nature of AI interactions [17][18]. Group 3: Limitations and Future Directions - While AI can perform well in short consultations, it struggles with the long-term engagement required in traditional therapy settings [18][20]. - The traditional structure of therapy, which includes fixed times and safe spaces, is challenged by the 24/7 availability of AI, necessitating a redefinition of how AI therapy is structured [20][21]. - Future AI products in mental health are expected to evolve into a new paradigm, potentially complementing human therapists rather than replacing them [28][34]. Group 4: Ethical Considerations and Market Dynamics - The mental health industry faces challenges in integrating AI, including ethical discussions and the need for regulatory frameworks to ensure user safety [36]. - There is a concern that AI could exacerbate existing issues in mental health care, particularly for vulnerable populations, highlighting the need for careful implementation [36]. - The market for AI in mental health is expected to grow, with a significant portion of users likely to prefer AI support over traditional therapy due to accessibility and cost [34][35].

Core Viewpoint - The article discusses the potential of AI to serve as a psychological support tool, comparing its capabilities to human therapists and exploring the implications of this shift in mental health care [3][5]. Group 1: AI's Role in Mental Health - AI is increasingly being used as a temporary emotional support tool, with over a million users on Chat GPT expressing suicidal tendencies or emotional attachment [3][4]. - The low cost, 24/7 availability, and non-judgmental nature of AI make it an attractive alternative to traditional therapy, which can be expensive and less accessible [3][4]. - The emergence of AI could bridge the gap between professional psychological counseling and casual emotional support, creating a new service paradigm [4][5]. Group 2: Development of AI in Psychological Services - Simple Psychology, founded by Jian Lili, has developed an AI consulting assistant aimed at enhancing the quality of psychological services while maintaining a clear distinction from casual emotional support products [4][10]. - The AI product is designed to facilitate deeper conversations rather than providing surface-level companionship, focusing on understanding the underlying emotional issues of users [12][13]. - Initial user feedback indicates a willingness to engage with AI for emotional support, with 70% of users using the AI assistant for emotional expression [13][14]. Group 3: Limitations and Future Directions - While AI can perform well in short consultations, its effectiveness in long-term therapy and maintaining context over multiple sessions remains uncertain [15][16]. - The traditional structure of therapy, which includes fixed time and space, is challenged by the 24/7 availability of AI, raising questions about how to create a safe and effective therapeutic environment [18][19]. - The future of AI in mental health is expected to evolve into a new paradigm, potentially complementing human therapists rather than replacing them [27][31]. Group 4: Accessibility and Inclusivity - AI has the potential to democratize access to mental health support, particularly for those who cannot afford traditional therapy or are not ready to seek professional help [22][24]. - The traditional psychological framework often excludes certain demographics, such as blue-collar workers, who may require more immediate and practical emotional support [23][24]. - AI can provide timely responses and emotional validation, serving as a bridge for those in need of support without the weight of formal therapy [25][26].

Core Insights - The rise of online psychological live classes reflects a growing demand for mental health services, with high costs of traditional in-person consultations driving consumers towards low-cost online alternatives [1][2] - The anonymity provided by online platforms creates a safe space for individuals to express their feelings, filling a gap left by conventional psychological services [1] Industry Challenges - The lack of industry entry standards has resulted in varying qualifications among hosts, with some lacking formal psychological training and using the guise of psychological counseling to sell expensive courses [2] - Publicly exposing individuals' private traumas during live interactions raises serious privacy concerns and can lead to secondary trauma, undermining the ethical foundation of psychological counseling [2] Recommendations for Consumers - Audiences should enhance their discernment skills, verifying the professional qualifications and backgrounds of hosts before engaging with their content [2] - It is crucial to maintain a rational understanding of mental health improvement, recognizing that it requires systematic intervention and long-term effort, rather than quick fixes [2] - Individuals should be cautious about participating in public interactions to protect their personal privacy [2] Regulatory Recommendations - There is an urgent need to establish a multi-dimensional governance system, including improved industry entry standards and a blacklist for unqualified hosts [3] - Dynamic regulation should be reinforced, utilizing technology to monitor course content and address violations promptly to protect consumer rights [3] - Encouraging professional psychological institutions to expand online services with standardized course designs can provide effective mental health support [3] Conclusion - Online psychological live classes represent a new service model that breaks geographical barriers and lowers service thresholds, offering a new path for disseminating mental health knowledge [3] - However, it is essential to recognize that innovative service models must adhere to ethical and legal standards to avoid eroding trust and infringing on rights [3]

Core Viewpoint - The article discusses the challenges faced by industries that heavily rely on human resources, such as psychological counseling, education, and legal services, highlighting the difficulty of balancing quality, scale, and cost [2][3]. Group 1: Industry Challenges - Industries like psychological counseling are trapped in a triangle dilemma where ensuring quality leads to high costs, scaling up compromises service quality, and balancing both can be financially unfeasible [2]. - The traditional one-on-one counseling model is costly and cannot meet the demands of the information age, leading to a bottleneck in service delivery [7]. Group 2: Innovative Solutions - The company "测测" has developed a unique approach by utilizing AI tools like astrology and tarot to attract users, amassing 46 million users over ten years and creating a psychological model approved by the National Internet Information Office [3][10]. - "测测" employs a dual-track mechanism of "AI screening + human intervention," where AI handles frequent, low-threshold emotional support, allowing human counselors to focus on complex cases, thus reducing service costs by 50% [10]. Group 3: Business Model - "测测" operates a B2C and B2B/B2G dual-driven business model, creating an emotional ecosystem that supports both individual users and organizations [14][19]. - The company has established a "flywheel effect" where user engagement through free psychological tests leads to monetization via detailed reports and professional consultations, lowering the barrier for initial user engagement [17]. - The "心元" model, developed by "测测," is based on over 100 million pieces of real emotional data, making it more adept at understanding human emotions compared to other models [20]. Group 4: Entrepreneurial Insights - The article suggests that industries reliant on human labor should seek standardization opportunities, as many service sectors have potential for technological restructuring [21]. - It emphasizes the importance of defining AI's role in emotional services, allowing it to handle basic support while leaving complex emotional interactions to human professionals [22]. - The transition from solving a single problem to building an ecosystem is crucial, as it allows for a broader range of services and revenue streams, enhancing business resilience [23].