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摆脱维权焦虑:除12315,这些正规途径帮你轻松解决问题
Xin Lang Cai Jing· 2025-09-22 12:42
Core Viewpoint - The article emphasizes the importance of utilizing both official complaint channels and supplementary platforms like "Black Cat Complaints" to effectively resolve various consumer disputes beyond traditional issues like product purchases [1] Group 1: Government Complaint Channels - The 12345 government hotline serves as a comprehensive interface for public affairs, integrating over 40 departmental functions, making it the go-to option when unsure which department to contact [2] - Consumers can submit complaints via the 12345 hotline through online platforms or by phone, with a feedback guarantee within seven working days [3] Group 2: Industry-Specific Complaint Channels - For financial disputes, the 12378 hotline and the Internet Financial Reporting Platform are designated for issues like credit card fraud and insurance claims, requiring prior internal complaints [4] - Telecommunication issues can be reported through the 12381 hotline after contacting the service provider, while spam and fraud can be reported via the 12321 platform [5] - Intellectual property issues such as plagiarism and trademark infringement can be reported through the 12330 hotline or the National Intellectual Property Administration's website [6] Group 3: Black Cat Complaints as a Supplementary Channel - Black Cat Complaints has established direct connections with over 50,000 companies, covering a wide range of consumer issues, allowing users to bypass traditional customer service hurdles [7] - The platform offers convenient complaint submission options through mobile apps and websites, enabling users to initiate complaints anytime and anywhere [8][9] - Black Cat Complaints ensures rapid processing of complaints, often providing feedback on the same day, which alleviates consumer anxiety during the waiting period [10] - The platform maintains transparency in complaint progress, notifying consumers at each stage of the process, and allows for direct interaction with companies regarding proposed solutions [11] Group 4: Labor and Public Service Complaint Channels - For labor wage disputes, the "National Wage Arrears Reporting Platform" allows employees to report unpaid wages, with a verification process within ten working days [12] - Issues related to public services can be reported through the "State Council Internet + Supervision Platform," which is the highest level of official oversight [13] Group 5: Key Tips for Successful Complaints - Collect comprehensive evidence such as contracts and receipts, as the Black Cat AI assistant prompts for necessary documentation [14] - Attempt to resolve issues directly with companies before escalating to Black Cat or official channels [14] - Utilize Black Cat's features to monitor response times and request platform intervention if companies do not respond within 24 hours [14] - Be aware of the time limits for filing complaints, such as three years for consumer disputes and five months for telecommunications issues [14]
近3万件数据知识产权助力数字经济发展(新华社)
Xin Hua She· 2025-09-17 03:17
Core Insights - As of June this year, a total of 58,000 data intellectual property registration applications have been accepted nationwide, with nearly 30,000 registration certificates issued, and over 90% of the registrants being enterprises [1][2] - The 14th China Intellectual Property Annual Conference highlighted that data is the "new energy" of the digital age, emphasizing the importance of resolving data property rights issues to facilitate reasonable flow, full utilization, and effective protection of data, thereby promoting the development of the digital economy [2] - By 2024, China's data production volume is expected to exceed 41 zettabytes, more than doubling compared to the end of the 13th Five-Year Plan [2] - In 2024, the number of invention patents authorized in China's core digital economy industries has reached 500,000, ranking first globally, with a positive trend in international exchanges [2] - The overseas invention patent authorization in China's core digital economy industries increased from 21,000 in 2016 to 52,000 in 2024 [2] - By the end of 2024, 95 countries and regions will hold valid invention patents in China's core digital economy industries, totaling 407,000 [2] - The conference, held from September 11 to 12 in Beijing, focused on "Intellectual Property in the Digital Age," featuring over 30 activities including opening ceremonies, main forums, sub-forums, roundtable discussions, seminars, and press conferences [2]
长株潭全域纳入国家要素市场化配置改革试点
Chang Sha Wan Bao· 2025-09-12 02:22
Group 1 - The State Council has approved a two-year pilot program for market-oriented allocation of factors in ten cities, including Changsha, Zhuzhou, and Xiangtan, aiming to break down barriers to factor flow and empower high-quality regional development [1][6] - The pilot will focus on seven dimensions of reform, including optimizing innovation resource allocation and efficient transformation of scientific and technological achievements [2][6] Group 2 - Land reform will prioritize the protection of arable land while promoting flexible land supply models, such as "rent first, then let" and "standard land + commitment system" [3] - Human resource reforms will include relaxed household registration policies and a talent sharing incentive system to attract high-level talent [3] Group 3 - The data factor market will be explored, with initiatives for public data management and prioritizing the opening of high-value datasets [4] - Capital factor reforms will focus on meeting the needs of the real economy, promoting credit loan innovations, and enhancing financial services for small and medium enterprises [4] Group 4 - Green development reforms will enhance resource and environmental factor management, including the establishment of a market for pollution rights and water rights [5] - The pilot program aims to create replicable and scalable experiences for national factor market-oriented allocation reforms, contributing to the "Changsha-Zhuzhou-Xiangtan" model [6]
广州成立出海企业商会 一站式赋能企业国际化发展
Core Viewpoint - The establishment of the Guangzhou Outbound Enterprises Chamber of Commerce aims to enhance collaboration among companies for international expansion, moving beyond traditional product-focused approaches to create a comprehensive outbound industry chain platform [1][2]. Group 1: Chamber Establishment and Objectives - The Guangzhou Outbound Enterprises Chamber of Commerce was officially established with the guidance of the Guangzhou Federation of Industry and Commerce, aiming to gather resources and support enterprises in their international ventures [1]. - The chamber has already gathered over 100 enterprises, including leading manufacturing companies and various professional service providers, to create a comprehensive service platform for outbound trade [1]. Group 2: Government and Institutional Support - The Guangzhou Federation of Industry and Commerce is actively collaborating with various government departments to integrate resources and promote the establishment of the RCEP service station within the chamber [2]. - The chamber plans to launch a "Outbound Ferry" service brand, conducting multiple policy interpretation and training events, attracting over 600 participants [2]. Group 3: Service Innovations and Initiatives - The chamber announced several innovative service projects, including a strategic cooperation agreement with a media company to promote Guangzhou's private enterprise brands internationally [2]. - A one-stop foreign trade comprehensive service digital platform named "Trade Link" was launched, along with a legal service manual to support outbound enterprises throughout their entire journey [3]. Group 4: Industry-Specific Initiatives - The chamber's first industry-specific committee, focusing on the home furnishing sector, was established to facilitate resource integration and promote collective development among enterprises [3].
近3万件数据知识产权助力数字经济发展
Xin Hua Wang· 2025-09-11 10:04
Group 1 - As of June this year, a total of 58,000 data intellectual property registration applications have been accepted nationwide, with nearly 30,000 registration certificates issued, and over 90% of the registrants being enterprises [1] - The 14th China Intellectual Property Annual Conference, held from September 11 to 12, focuses on "Intellectual Property in the Digital Age," featuring over 30 activities including forums and discussions [2] - The production volume of data in China is expected to exceed 41 zettabytes by 2024, more than doubling compared to the end of the 13th Five-Year Plan [2] Group 2 - In 2024, the number of invention patents authorized in China's digital economy core industries has reached 500,000, ranking first globally [2] - The overseas invention patent authorization for China's digital economy core industries increased from 21,000 in 2016 to 52,000 in 2024 [2] - By the end of 2024, 95 countries and regions will hold valid invention patents in China's digital economy core industries, totaling 407,000 [2]
粤港澳大湾区科技创新展现强劲活力
Zhong Guo Xin Wen Wang· 2025-09-01 12:01
Core Insights - The "Shenzhen-Hong Kong-Guangzhou" innovation cluster has surpassed the "Tokyo-Yokohama" cluster to become the world's top innovation cluster according to the World Intellectual Property Organization (WIPO) [1][2] - The "Macau-Zhuhai" innovation cluster has made it to the global top 100 list for the second consecutive time, highlighting the strong vitality of technological innovation in the Guangdong-Hong Kong-Macao Greater Bay Area [1] Summary by Sections Innovation Cluster Rankings - The "Shenzhen-Hong Kong-Guangzhou" cluster is now ranked first globally, indicating a significant achievement in innovation [1] - The "Macau-Zhuhai" cluster's inclusion in the top 100 for the second time reflects ongoing innovation efforts in the region [1] Intellectual Property Development - Guangdong has established 573 high-value patent cultivation centers and 1,243 national intellectual property advantage demonstration enterprises [1] - Over 445 projects have been initiated to promote intellectual property cooperation in the Greater Bay Area [1] Patent Applications and Financial Impact - Seven companies from Guangdong are among the top 50 global PCT patent applicants for 2024, with Huawei maintaining its position as the world's number one for seven consecutive years [2] - The Greater Bay Area's nine cities ranked fifth globally in PCT international patent applications for 2024, emphasizing the importance of high-quality patent reserves for economic development [2] Patent Utilization and Financing - Guangdong's patent transfer and licensing actions reached 692,700 instances during the 14th Five-Year Plan period, leading the nation [2] - The province saw an increase of 830.55 billion yuan in patent and trademark pledge financing, benefiting 16,700 enterprises [2] Future Directions - The Guangdong market regulation (intellectual property) system aims to enhance high-value patent cultivation and utilization, optimize market mechanisms, and improve the efficiency of innovation results transformation [2]
上半年海南服务出口同比增长79.7%
Hai Nan Ri Bao· 2025-08-04 00:58
Group 1 - The core viewpoint of the article highlights that Hainan's service exports have seen a significant increase of 79.7% year-on-year in the first half of the year, with multiple sectors experiencing exponential growth [2] - The total service trade import and export volume in Hainan reached 34.71 billion yuan, marking a year-on-year growth of 24.7%, with exports amounting to 23.09 billion yuan [2] - Various service sectors, including transportation, travel, business, maintenance and repair, cultural and entertainment, financial services, intellectual property fees, insurance, and telecommunications, all reported year-on-year growth in export volumes [2] Group 2 - The number of foreign visitors entering Hainan under visa-free policies reached 269,000, a historical high for the same period, with 89% entering for tourism purposes [2] - Travel service exports surged to 4.12 billion yuan, reflecting a remarkable year-on-year increase of 126.4% [2] - The aircraft maintenance industry in Hainan has flourished, with maintenance and repair service exports growing by 155.1% year-on-year, driven by new tax-exempt service models [2] Group 3 - Hainan's transportation service exports totaled 11.54 billion yuan, showing a year-on-year growth of 109.7% [3] - Business service exports reached 4.8 billion yuan, with a year-on-year increase of 29.5% [3] - Exports in telecommunications, computer, and information services amounted to 1.13 billion yuan, reflecting a year-on-year growth of 113.4% [3] - Intellectual property fees exports were 280 million yuan, with an 83% year-on-year increase, while cultural and entertainment service exports skyrocketed to 300 million yuan, marking a staggering growth of 1760.2% [3]
聚焦新时代知识产权强市建设,烟台发布三年行动计划
Qi Lu Wan Bao Wang· 2025-07-22 12:33
Core Points - The article discusses the implementation of the "Three-Year Action Plan for Accelerating the Construction of a Strong Intellectual Property City in Yantai (2025-2027)" aimed at enhancing the city's intellectual property capabilities and services [1][2] - The plan sets specific targets for the enhancement of intellectual property strength, including an increase in high-value invention patents and registered trademarks, as well as improvements in the efficiency of intellectual property transfer and licensing [2][3] Group 1: Goals and Objectives - By the end of 2027, the city aims to achieve a high-value invention patent ownership of 13.2 per ten thousand people and over 180,000 effective registered trademarks [2] - The plan includes a target of annual growth of over 15% in the number of intellectual property transfers and licenses, and the establishment of at least 20 new city-level intellectual property advantage enterprises [2][3] Group 2: Action Measures - The plan outlines 18 specific measures across six areas, including high-quality creation, efficient utilization, high-standard protection, effective management, high-level service, and creating a quality environment for intellectual property [2][3] - Incentives include financial support for high-value patent cultivation, patent navigation projects, and rewards for recognized national and provincial intellectual property advantage enterprises [3][4] Group 3: Implementation and Oversight - The plan emphasizes the need for collaboration among various departments to address significant intellectual property issues and ensure the effective execution of tasks [4] - It calls for the establishment of a supervision and evaluation mechanism focused on the quality, contribution, and performance of intellectual property initiatives [4]
陕西延安:宝塔区深化“1+4+6+N”改革 开启营商环境升级版
Zhong Guo Fa Zhan Wang· 2025-07-21 09:09
Core Viewpoint - Shaanxi Province's Yan'an City is advancing a comprehensive reform system for the business environment, focusing on market, government affairs, legal, and cultural aspects to enhance the business climate and stimulate market vitality [1][2][3][4][5] Group 1: Comprehensive Reform System - The "1+4+6+N" reform framework aims to innovate the business environment, with a focus on four major environments and six small-scale reforms [1] - A work plan titled "2025 Work Plan for Deepening Business Environment Breakthrough Year" has been established to ensure effective implementation of key tasks [1][2] Group 2: Four Major Environments - Market environment improvements include streamlined business entry processes, with a focus on reducing burdens and enhancing efficiency [2] - Legal environment initiatives involve strengthening the coordination between government and judiciary, promoting fair competition, and resolving business disputes [2][3] - Government affairs enhancements include the introduction of smart services and a one-stop service platform to facilitate business operations [2][4] - Cultural environment upgrades focus on intellectual property protection and enhancing community services to support businesses [2][3] Group 3: Six Small-Scale Reforms - Reforms in approval processes and digital transformation aim to make business operations more efficient, reducing the average time for business deregistration to 0.5 working days [3] - The integration of credit and random inspections enhances regulatory efficiency while minimizing disruptions to businesses [3] - Intellectual property initiatives have led to increased trademark registrations and patent authorizations, supporting local enterprises [3] Group 4: Service Mechanisms - The establishment of a comprehensive service platform facilitates effective communication between government and enterprises, addressing 30 key issues related to business operations [4][5] - A total of 450 business-friendly policy announcements have been made this year, with a 100% resolution rate for reported issues [5]
《中共中央关于加强新时代审判工作的意见》发布 加强金融审判完善法治化营商环境严惩操纵市场内幕交易等金融犯罪
Zheng Quan Shi Bao· 2025-07-14 18:42
Group 1 - The core viewpoint of the article emphasizes the strengthening of judicial work in the financial sector, targeting financial crimes such as market manipulation, insider trading, and money laundering, while also improving the legal framework for digital currencies and cross-border financial disputes [1][2] - The document outlines the need for a fair judicial environment to support high-quality development and security, ensuring equal penalties for violations of various ownership rights and legal interests [2][3] - It highlights the importance of enhancing the judicial protection of intellectual property rights, particularly in key technological innovation and trade secrets, and improving the appellate review mechanism for intellectual property cases [3] Group 2 - The article discusses the need for stricter regulations and judicial measures against environmental pollution and ecological damage, promoting a judicial responsibility system focused on ecological restoration [3] - It emphasizes the protection of civil rights in areas such as employment, healthcare, and consumer rights, ensuring fair labor practices and timely compensation for workers [3] - The document also addresses the enhancement of foreign-related judicial work, including measures against sanctions and interference, and the establishment of a judicial protection mechanism for overseas interests [3]