Core Insights - The core viewpoint of the articles is that China Merchants Bank (CMB) is leveraging artificial intelligence (AI) to enhance its operations and create a new growth trajectory, marking a significant shift in its technology strategy from "Digital CMB" to "Smart CMB" [1][2][3]. Group 1: AI Strategy and Implementation - CMB's AI strategy has been elevated, focusing on the integration of AI technologies, particularly large language models, into its operations [2][4]. - The bank has reported over 120 applications of large models across various sectors, achieving a total of 26 million hours of labor savings through intelligent applications [4]. - CMB's AI assistant, "AI Xiao Zhao," is the first in the banking industry to utilize large models, significantly improving efficiency in financial processes [4]. Group 2: Technological Advancements and Investments - CMB's technology investments reached 13.35 billion yuan in 2024, accounting for 4.37% of its operating income, with a workforce of 10,900 dedicated to research and development [3]. - The bank's historical technological innovations have positioned it among the top tier of global banks, particularly in cloud computing and mobile internet technologies [3][5]. - CMB has achieved a "cloud revolution" in computing power over three years, enhancing the efficiency and cost-effectiveness of its large model development [6][7]. Group 3: Competitive Landscape - The global banking sector is witnessing a race in AI adoption, with major international banks like JPMorgan Chase and DBS Bank also integrating AI into their operations [5]. - CMB's competitive edge lies in its integrated capabilities in computing power, algorithms, and data, supported by a vast customer base of over 200 million retail clients and 3 million corporate clients [6][7]. - The bank's strategy emphasizes a hybrid model of human and AI collaboration, ensuring a balance between speed and personalized service [8].

近年来，随着人工智能、大数据和云计算等技术的快速发展，银行业也迎来了数智化转型的浪潮。 天眼查显示，截止到3月28日，已有包括中国银行、交通银行、招商银行、青岛银行、重庆农商行等在内的12家银行公布了2024年财报。 那么在过去的一年里，这些银行在数智化转型上取得了哪些新进展？ 柒财经注意到，从国有大行到股份制银行，从城商行到农商行，行业呈现出了"重投入、扩人才"的竞争态势，并聚焦产品端、业务端、流程端等 十分具体的场景进行数智化赋能实践。同时，不同梯队、不同类型的银行的转型路径，还表现出了显著差异。 从投入规模来看，虽然有增有减，但国有大行仍占据绝对优势。 其中，中国银行信息科技投入238.09亿元，占营业收入的3.76%，同比上升0.27个百分点；邮储银行在报告期内的信息科技投入为122.96亿元，同 比增长9.03%，占营业收入的3.53%。 相比较而言，中信银行的下滑幅度最大。但值得注意的是，2023年，中信银行刚刚成为继招商银行之后第二家科技投入超百亿的股份制银行，投 入达到121.53亿元，同比增加38.91%。 中小银行则逆势发力。重庆银行的科技投入总额为5.74亿元，同比增长达到20%；占营收 ...