记者丨杨松 编辑丨鄢子为 短短5天内，高德三度遭到约谈。 2月13日，由于借贷业务，高德和其他5家出行平台，被金融监管总局等部门约谈。此前4天，其因网约车抽佣、火车票销售等事宜，已两次被约谈。 目前，在高德讨生活的，已有数十家小型出行平台和百万司机。 高德被首度约谈后一日，《21CBR》记者在北京使用其打车，光"经济型"车型，其就有12个选择，包括星徽、AA出行等小型平台。 "不歇班，一个月收入约6000块。"旗秒出行的靳师傅称，自己于2025年11月辞职跑网约车。 靳师傅表示，他看不到乘客在高德支付的金额，不清楚抽佣情况，只是，春节假期一过，就想找个公司上班，"不能拿它当职业干"。 "轻资产运营平台，易通过低价、补贴争夺流量，倒逼入驻方压价，同时叠加层层抽佣的模式，进一步压缩司机收入。"网经社电子商务研究中心移动出行 分析师陈礼腾分析。 连续三次约谈，高德无疑将承受更大的合规压力，其本身也在寻求改变。 导流获利 截至2025年底，全国共有395家网约车平台。 滴滴、曹操出行、如祺、T3等少数平台，本身实力雄厚或拿到巨额融资，品牌知名度高，可以依靠自有渠道，获得一定单量。 大多数小出行平台，如旗秒出行，叫不上 ...

Core Viewpoint - Gaode has faced increasing regulatory pressure, being summoned three times in five days due to issues related to its ride-hailing business, including commission rates and compliance with regulations [1][23]. Group 1: Regulatory Pressure - Gaode and five other ride-hailing platforms were summoned by financial regulators on February 13 due to lending practices [1]. - The company has been under scrutiny for its commission practices and management of partner platforms, leading to a call for introspection and compliance improvements [22][23]. - As of December 2025, Gaode's order compliance rate was 69.4%, significantly lower than self-operated platforms like Didi and Cao Cao, which exceed 80% [18]. Group 2: Business Model and Financials - Gaode operates as an aggregator, facilitating transactions without owning a fleet or managing drivers, which allows it to maintain lower operational costs [13]. - The commission rates for aggregators range from 10% to 20%, with Gaode's effective rate calculated at 7.4% based on data from a partner company [4]. - In the first half of 2025, Gaode contributed to 94.5% of a partner's total transaction value, highlighting its significant role in the market [4]. Group 3: Market Dynamics - By the end of 2025, there were 395 ride-hailing platforms in China, with Gaode capturing a substantial share of the market [3]. - The number of ride-hailing orders processed by Gaode is projected to reach 2.92 billion by December 2025, accounting for 30% of the total market [25]. - The company has been quietly expanding its ride-hailing business while focusing on new initiatives, such as Robotaxi services, to adapt to market changes [28][36]. Group 4: Driver and User Experience - Drivers report dissatisfaction with transparency regarding commission structures, indicating a lack of clarity in earnings [2][7]. - The average passenger reward per order has fluctuated, with a notable decrease in recent periods, reflecting the pressure on driver incomes [9]. - The operational model of aggregators like Gaode has led to a "passing the buck" phenomenon, where service issues are often not adequately addressed, impacting user experience [16].

Core Viewpoint - The financial regulatory authorities have conducted discussions with six travel platform companies regarding issues related to their collaboration with financial institutions in lending activities, emphasizing the need for compliance and consumer protection [1] Group 1: Regulatory Actions - The financial regulatory bureau, in conjunction with the market regulatory bureau and the People's Bank of China, has engaged with Ctrip, Amap, Tongcheng Travel, Fliggy, Hanglv Zongheng, and Qunar regarding their lending practices [1] - The companies are required to standardize their marketing behaviors and refrain from using misleading promotional language [1] Group 2: Consumer Protection Measures - Companies must clearly disclose the names of lending institutions and information about credit products [1] - There is an emphasis on providing clear reminders to borrowers about rational borrowing practices [1] - The companies are instructed to improve customer complaint channels, respond promptly, and handle consumer disputes effectively to enhance service quality and protect consumer rights [1]

六家平台被约谈 近日，金融监管总局联合市场监管总局、中国人民银行，对携程旅行、高德地图、同程旅行、 飞猪旅行、航旅纵横、去哪儿旅行等六家出行平台企业进行约谈。针对上述企业在与金融机构 合作开展借贷业务中存在的问题，要求其规范营销行为，不得使用误导性宣传用语；清晰披露 贷款机构名称及信贷产品信息，并向借款人明确提示理性借贷；畅通客户投诉渠道，及时回应 并妥善处理消费纠纷，着力提升服务品质，切实保障消费者合法权益。 ■ 资料图。本文来源：新华社 ...

同日，金融监管总局网站披露消息称，近日金融监管总局联合中国人民银行、中国证监会，在北京召开 第二次金融消费者和投资者保护监管联席会议，中央网信办、最高人民法院、公安部、市场监管总局等 应邀出席会议。会议通报了2025年金融消保和投保主要工作情况、联络员会晤机制运行情况，研判金融 领域投诉形势，会商交流跨市场消保问题等。 据金融监管总局网站2月13日消息，近日金融监管总局联合市场监管总局、中国人民银行，对携程旅 行、高德地图、同程旅行、飞猪旅行、航旅纵横、去哪儿旅行等六家出行平台企业进行约谈。 会议指出，金融监管总局、中国人民银行、中国证监会坚决贯彻落实党中央决策部署，共同推进金融消 保和投保工作协调机制务实有效运行，通过联络员定期会晤会商、联合出台消保政策文件、共同开展宣 传教育活动、日常共享监管信息等方式，促进金融消保和投保工作"一盘棋"理念不断深化，协同性和一 致性不断增强。推动协调机制省级全覆盖并向基层延伸，积极融入当地社会治理体系。聚焦跨行业金融 消保问题和人民群众反映事项，与金融管理部门之外的相关部委紧密协作，强化会商研判、共同施策， 助力金融市场秩序有序提升。 会议强调，金融监管总局要会同中国人民 ...

针对上述企业在与金融机构合作开展借贷业务中存在的问题，三部门要求其规范营销行为，不得使用误 导性宣传用语；清晰披露贷款机构名称及信贷产品信息，并向借款人明确提示理性借贷；畅通客户投诉 渠道，及时回应并妥善处理消费纠纷，着力提升服务品质，切实保障消费者合法权益。 据中国国家金融监管总局13日消息，该部门近日联合国家市场监管总局、中国人民银行，对携程旅行、 高德地图、同程旅行、飞猪旅行、航旅纵横、去哪儿旅行等六家出行平台企业进行约谈。 ...

（来源：中国旅游报） 转自：中国旅游报 编辑：徐晓 审核：邓敏敏 近日，金融监管总局联合市场监管总局、中国人民银行，对携程旅行、高德地图、同程旅行、飞猪旅 行、航旅纵横、去哪儿旅行等六家出行平台企业进行约谈。针对上述企业在与金融机构合作开展借贷业 务中存在的问题，要求其规范营销行为，不得使用误导性宣传用语；清晰披露贷款机构名称及信贷产品 信息，并向借款人明确提示理性借贷；畅通客户投诉渠道，及时回应并妥善处理消费纠纷 【下载黑猫 投诉客户端】，着力提升服务品质，切实保障消费者合法权益。 来源：国家金融监督管理总局网站 ...

Core Viewpoint - The financial regulatory authorities have conducted discussions with six travel platform companies regarding issues related to their collaboration with financial institutions in lending activities, emphasizing the need for compliance and consumer protection [1] Group 1: Regulatory Actions - The financial regulatory authority, in conjunction with the market regulatory authority and the People's Bank of China, has engaged with Ctrip, Amap, Tongcheng Travel, Fliggy, Hanglv Zhongheng, and Qunar [1] - The discussions focused on the companies' marketing practices in lending, highlighting the necessity to avoid misleading promotional language [1] Group 2: Compliance Requirements - Companies are required to clearly disclose the names of lending institutions and information about credit products [1] - There is an emphasis on the need to provide clear warnings to borrowers regarding rational borrowing [1] Group 3: Consumer Protection - The regulatory bodies have mandated that companies improve customer complaint channels, ensuring timely responses and proper handling of consumer disputes [1] - The goal is to enhance service quality and effectively safeguard consumer rights [1]

近日，金融监管总局联合市场监管总局、中国人民银行，对携程旅行、高德地图、同程旅行、飞猪旅行、 航旅纵横、去哪儿旅行等六家出行平台企业进行约谈。针对上述企业在与金融机构合作开展借贷业务中存 在的问题，要求其规范营销行为，不得使用误导性宣传用语；清晰披露贷款机构名称及信贷产品信息，并 向借款人明确提示理性借贷；畅通客户投诉渠道，及时回应并妥善处理消费纠纷，着力提升服务品质，切 实保障消费者合法权益。 来源：国家金融监督管理总局 责编：刘珺宇 校对：陶谦 百万用户都在看 集体大涨！刚刚，利好突袭！芯片，大消息 突变！美联储，重磅来袭！ 今晚，突发公告！多只大牛股，紧急提示风险！ 开盘，"一字"封板！外围大利好，彻底引爆！ 美联储，突发！美国财长，紧急发声！ 违法和不良信息举报电话：0755-83514034 邮箱：bwb@stcn.com 金融监管总局联合市场监管总局、中国人民银行约谈六家出行平台企业 ...

据央视新闻，近日，金融监管总局联合市场监管总局、中国人民银行，对携程旅行、高德地图、同程旅 行、飞猪旅行、航旅纵横、去哪儿旅行等六家出行平台企业进行约谈。针对上述企业在与金融机构合作 开展借贷业务中存在的问题，要求其规范营销行为，不得使用误导性宣传用语；清晰披露贷款机构名称 及信贷产品信息，并向借款人明确提示理性借贷；畅通客户投诉渠道，及时回应并妥善处理消费纠纷， 着力提升服务品质，切实保障消费者合法权益。 （文章来源：21世纪经济报道） ...