Core Viewpoint - The article discusses the recent communication from Nezha Automobile's parent company, which informs car owners that they may need to purchase data plans due to a service disruption caused by a failure to pay fees to the service provider, leading to concerns about the future usability of their vehicles [3][10]. Group 1: Service Disruption - Nezha car owners received a notification stating that they must purchase data plans if their vehicles can no longer connect to the internet, as the service provider, Guangdong Lenovo Communication Co., has unilaterally decided to stop providing connectivity services due to unpaid fees [3][10]. - Many Nezha car owners have already experienced connectivity issues prior to this notification, with reports of being unable to use the Nezha app for remote functions like unlocking doors or controlling air conditioning [5][9]. - The service disruption is not an isolated incident; there have been previous reports of network outages affecting Nezha vehicles, raising concerns among owners about the reliability of their vehicle's connectivity [9][10]. Group 2: Financial and Operational Challenges - Nezha Automobile, once a sales leader in the new energy vehicle market with 152,000 units sold in 2022, has faced significant operational challenges, including factory shutdowns and a disrupted sales network due to strategic missteps and financial difficulties [7][8]. - As of September 11, 2025, Nezha Automobile has entered bankruptcy proceedings, with a restructuring process underway, and a creditors' meeting scheduled for September 12, 2025 [15]. - The financial difficulties have led to a lack of timely payments to service providers, which has directly impacted the connectivity services for Nezha car owners [10][11]. Group 3: New Service Offerings - In response to the service disruption, the service provider has introduced a "Nezha Car Owner Data Guarantee Plan," allowing owners to purchase various data packages through their platform [10][14]. - The available data packages include options priced at 5.9 yuan, 29.9 yuan, 299 yuan, and 699 yuan, with the 29.9 yuan package offering one month of basic connectivity and 20GB of entertainment data [14][15]. - Following the purchase of data plans, many Nezha car owners have reported that their vehicle functions, including remote operations, have gradually resumed [15].

Core Points - The recent communication from Neta Auto indicates that owners will need to pay for data services to continue using the Neta Auto app, contradicting previous promises of three years of free data [1][10] - The disruption in connectivity is attributed to Guangdong Lenovo's refusal to fulfill the car networking service agreement with Neta Auto, leading to a halt in data services [2][4] - Many Neta car owners have already experienced connectivity issues prior to this announcement, raising concerns about the reliability of the service [3][4] Company Impact - Approximately 500,000 Neta car owners are affected by the service disruption, which has significant implications for their vehicle usage [4] - The parent company, Hozon Auto, has been facing operational challenges, including failure to pay service fees, which has resulted in the current situation [4][5] - Neta Auto's management has initiated a restructuring process, indicating financial instability and potential bankruptcy proceedings [10] Service Details - Lenovo has introduced a "Neta Owner Data Guarantee Plan" to provide continued data services, allowing owners to purchase data packages through their platform [5][10] - Four types of data packages are available, with prices ranging from 5.9 yuan to 699 yuan, offering various levels of service [10] - After recharging, many owners have reported that vehicle functions, including remote operations, are gradually being restored [10]

Core Viewpoint - Nezha Auto is facing a new wave of public scrutiny due to issues with its app and website, following previous controversies related to management and operational challenges [2][8]. Group 1: Recent Issues - On May 4, the topic "Nezha Auto App Disconnection" trended on Weibo, with a reading volume of 6.17 million by May 6 [3]. - Users reported problems such as "APP disconnection," inability to use remote control features, and halted data updates on May 2 [3][4]. - The app displayed "network exception" messages, and users encountered "HTTP 502 Bad Gateway" errors when attempting to log in [4][7]. Group 2: Brand Trust and Reputation - The series of technical issues has led to a decline in consumer trust in Nezha Auto's brand, with negative discussions about its "brand vitality" and user base surfacing online [8]. - Previous incidents in April and January also highlighted ongoing issues with the app and website, contributing to a negative perception of the company [7]. Group 3: Company Response and Recovery Efforts - By May 5, the reported issues with the app and website were resolved, with Nezha Auto attributing the problems to a system fault rather than a lack of oversight during the holiday [9][10]. - Nezha Auto's CEO, Fang Yunzhu, has initiated a series of reforms aimed at restoring the company's reputation and operational efficiency, including a plan for employee stock ownership and expansion into international markets [15][16]. Group 4: Future Outlook - Nezha Auto aims to achieve profitability by 2026 and plans to balance its sales between domestic and international markets within the next 2-3 years [15]. - The company has already established partnerships in Bolivia and Indonesia, indicating a strategic push into overseas markets as a growth driver [16].

Group 1 - Neta Auto's app and website experienced downtime due to unpaid data fees, which was exacerbated by a lack of oversight during the holiday period. The app and website have since resumed normal operations, but this is not the first instance of such issues for Neta Auto, which is currently facing operational challenges and seeking financing to address its debts [1]. - BYD announced that its employee stock ownership plan has acquired a total of 3.012 million A-shares through the secondary market, representing 0.0991% of the company's total share capital. The average transaction price was approximately RMB 357.59 per share, with a total transaction value of RMB 1.077 billion (excluding transaction fees) [1]. - The CEO of Jiyue Auto, Xia Yiping, has had two companies, Qingdao Jidu Technology Service Co., Ltd. and Yiwu Jidu Technology Service Co., Ltd., listed as operating under abnormal conditions due to being unreachable at their registered addresses. Both companies were established in October 2023, have a registered capital of RMB 10 million each, and are involved in the sale of new energy vehicles and related services [1].

Core Viewpoint - Neta Auto's app and official website experienced downtime due to unpaid data fees, which was exacerbated by a lack of oversight during the holiday period. The company is currently facing operational challenges and is seeking financing to address its debts [1]. Group 1 - Multiple Neta car owners reported that the car app was down and remote control features were unavailable starting May 2 [1]. - The app and website have since been restored to normal functionality, with maintenance being cited as the reason for the initial downtime [1]. - This incident is not the first time Neta Auto's app and website have experienced issues, indicating ongoing operational difficulties [1]. Group 2 - The company is actively seeking financing solutions to manage its debt situation, highlighting its current financial struggles [1].