本报讯 首席记者李思凡报道 在春节假期，"先团圆、后旅行"的分段式过年模式持续升温。途家民宿2月 18日发布的数据显示，大年初一至初三的民宿预订量占假期总量的一半，云南民宿预订热度领跑全国， 大理、昆明和西双版纳进入热门目的地前十。 民宿市场热度走高，折射出消费需求的深层转变。随着"民宿+民俗"的深度融合，房东作为地方文化的 传播者，通过细致入微的服务和地道的玩法推荐，推动旅游消费从"看山看水"向"深度人文体验"转变， 为乡村振兴和县域经济注入新动能。 从区域分布看，今年春节，云南、广东、福建、广西、浙江等南方省份成为民宿预订最火爆地区。全国 民宿预订热门目的地前十名中，南方温暖目的地占据八席，依次为大理、汕头、北海、昆明、潮州、福 州、广州、西双版纳。其中，大理位居首位，昆明位列第四，西双版纳跻身第十。北方城市中，北京、 哈尔滨凭借深厚的年俗文化和冰雪特色上榜。 ...

扬子晚报/紫牛新闻记者徐韶达 校对胡妍璐 2月14日，扬子晚报/紫牛新闻记者从三亚市海棠区旅游协会获悉，协会关注到有消费者在海棠区预订民 宿时发生消费纠纷，有游客花费8499元预订民宿后被毁约。现开展调解工作，三亚放心游平台已预赔付 了因商家原因给游客造成的损失。 通报显示，协会高度重视该情况，第一时间主动联系诉求人，经初步核实，消费者李先生于2025年12月 6日，通过平台预订该区海棠湾某民宿四居室房源，入住时间为2026年1月26日至2月14日共19晚，支付 房费8499元，后因民宿单方面取消预订引发消费纠纷。目前，协会正会同相关部门积极开展调解工作， 三亚放心游平台已启动先行预赔付机制，并已预赔付了因商家原因给游客造成的损失。 通报表示，三亚始终致力于维护公平、有序、放心的旅游市场环境，如市民游客遇到类似情况，请保留 好相关凭证，及时拨打12345政务服务便民热线或通过三亚放心游平台进行投诉举报，将依法依规妥善 处置，全力保障春节假期旅游市场平稳有序。 ...

情况通报显示，协会高度重视该情况，第一时间主动联系诉求人，经初步核实，消费者李先生于2025年 12月6日，通过平台预订该区海棠湾某民宿四居室房源，入住时间为2026年1月26日至2月14日共19晚， 支付房费8499元，后因民宿单方面取消预订引发消费纠纷。 （文章来源：南方都市报） 2月14日，南都N视频记者从三亚市海棠区旅游协会获悉，协会关注到有消费者在海棠区预订民宿时发 生消费纠纷，有游客花费8499元预订民宿后被毁约。现开展调解工作，三亚放心游平台已预赔付了因商 家原因给游客造成的损失。 通报称，三亚始终致力于维护公平、有序、放心的旅游市场环境，如市民游客遇到类似情况，请保留好 相关凭证，及时拨打12345政务服务便民热线或通过三亚放心游平台进行投诉举报，将依法依规妥善处 置，全力保障春节假期旅游市场平稳有序。 目前，协会正会同相关部门积极开展调解工作，三亚放心游平台已启动先行预赔付机制，并已预赔付了 因商家原因给游客造成的损失。 ...

针对该情况，三亚市海棠区旅游协会回应称，目前正会同相关部门积极开展调解工作。同时，三亚放心 游平台已启动先行预赔付机制，对因商家原因给游客造成的损失进行了预赔付。 公开信息显示，"三亚放心游"平台作为当地旅游消费投诉先行赔付平台，已将传统投诉处理时限压缩 至"3分钟受理、30分钟预赔付、1天内办结"，截至目前已累计为游客挽回损失近千万元。 三亚市相关部门表示，如市民游客遇到类似情况，请保留好相关凭证，及时拨打12345或通过放心游平 台投诉举报，全力保障春节假期旅游市场平稳有序。 针对《每日经济新闻》2月12日报道的"游客8499元订三亚民宿遭毁约"一事，2月13日，三亚市海棠区旅 游协会发布官方通报。协会表示，已第一时间介入调解，并通过"三亚放心游"平台启动先行预赔付机 制，保障游客合法权益。 据通报，消费者李先生于2025年12月6日通过平台预订海棠湾某民宿四居室房源，入住时间为2026年1月 26日至2月14日(共19晚)，支付房费8499元，后因民宿单方面取消预订引发消费纠纷。 ...

海棠区旅游协会方面表示，三亚始终致力于维护公平、有序、放心的旅游市场环境，如市民游客遇到类 似情况，请保留好相关凭证，及时拨打12345政务服务便民热线或通过三亚放心游平台进行投诉举报， 协会将依法依规妥善处置，全力保障春节假期旅游市场平稳有序。 目前，协会正会同相关部门积极开展调解工作，三亚放心游平台已启动先行预赔付机制，并已预赔付了 因商家原因给游客造成的损失。 北京商报讯（记者 吴其芸）2月13日，海南省三亚市海棠区旅游协会发布情况通报称，近日，协会关注 到有消费者在海棠区预订民宿时发生消费纠纷的相关情况。对此，协会高度重视，第一时间主动联系诉 求人，经初步核实，消费者李先生于2025年12月6日，通过平台预订海棠湾某民宿四居室房源，入住时 间为2026年1月26日至2月14日共19晚，支付房费8499元，后因民宿单方面取消预订引发消费纠纷。 ...

Market Movements - U.S. stock index futures are all down, with Dow futures down 0.37%, S&P 500 futures down 0.33%, and Nasdaq futures down 0.31% [1] - European indices also show declines, with Germany's DAX down 0.04%, UK's FTSE 100 down 0.01%, France's CAC40 down 0.36%, and the Euro Stoxx 50 down 0.43% [2] Oil Market - WTI crude oil is down 0.78% at $62.35 per barrel, while Brent crude is down 0.55% at $67.15 per barrel [2] - OPEC+ is leaning towards resuming oil production increases starting in April, with negotiations continuing before the March 1 meeting [2] Economic Data - The U.S. January Consumer Price Index (CPI) is expected to show a year-over-year increase slowing to 2.5%, down from 2.7% in December, marking the lowest level since May 2025 [4] - Both overall CPI and core CPI are expected to rise by 0.3% month-over-month, consistent with the previous month's increase [4] Software Sector - The software sector is experiencing significant sell-offs, but this presents a buying opportunity according to Byron Deeter from Bessemer Venture Partners, who notes that software stocks are in a state of severe overselling [5] - There is an anticipated divergence among software companies based on growth prospects and fundamentals, rather than a uniform market rebound [5] Interest Rates and Economic Outlook - JPMorgan suggests shorting two-year U.S. Treasuries, citing strong economic fundamentals that may hinder the Federal Reserve from making significant rate cuts [6] - The upcoming inflation report is expected to provide new insights into the Fed's future actions, with any signs of easing price pressures likely to boost demand for short-term bonds [6] Gold Market - ANZ Bank has raised its second-quarter gold price target to $5,800 per ounce, viewing the recent price pullback as a buying opportunity amid ongoing structural support [7] - Major Wall Street banks are showing a consensus bullish sentiment on precious metals, with Goldman Sachs targeting $5,400 and UBS and JPMorgan setting even higher targets of $6,200 and $6,300 respectively [7] Corporate Earnings - Applied Materials (AMAT) reported Q1 revenue of $7.01 billion, slightly down 2% year-over-year but above market expectations, with a positive outlook for Q2 revenue of approximately $7.65 billion [10][11] - Roku's Q4 revenue grew 16.1% year-over-year to $1.395 billion, exceeding expectations, with a positive outlook for the next quarter [10][11] - Airbnb's Q4 revenue reached $2.78 billion, up 12% year-over-year, also surpassing analyst expectations, with a positive growth forecast for 2026 [12] - Vale's Q4 revenue increased 9% to $11.06 billion, but the company reported a significant net loss due to asset impairments [13] - NatWest's Q4 pre-tax profit rose 30% to £1.94 billion, exceeding expectations, with plans to leverage AI for cost reduction and efficiency [14]

Market Movements - US stock index futures are all down, with Dow futures down 0.37%, S&P 500 futures down 0.33%, and Nasdaq futures down 0.31% [1] - European indices also show declines, with Germany's DAX down 0.04%, UK's FTSE 100 down 0.01%, France's CAC40 down 0.36%, and the Euro Stoxx 50 down 0.43% [2][3] - WTI crude oil is down 0.78% at $62.35 per barrel, while Brent crude is down 0.55% at $67.15 per barrel, amid OPEC+ discussions on potential production increases starting in April [3] Economic Data and Predictions - The US January Consumer Price Index (CPI) is expected to show a year-on-year increase slowing to 2.5%, down from 2.7% in December, marking the lowest level since May 2025 [5] - Both overall CPI and core CPI are anticipated to rise by 0.3% month-on-month, consistent with the previous month [5] Company News - Application Materials (AMAT.US) reported Q1 revenue of $7.01 billion, slightly down 2% year-on-year but above market expectations of $6.86 billion, with a Non-GAAP EPS of $2.38, exceeding the forecast of $2.21 [10][11] - Roku (ROKU.US) exceeded Q4 revenue expectations with a 16.1% year-on-year increase to $1.395 billion, and a GAAP EPS of $0.53, surpassing analyst consensus by 88.8% [11] - Airbnb (ABNB.US) reported Q4 revenue of $2.78 billion, up 12% year-on-year, exceeding analyst expectations, and provided an optimistic revenue outlook for 2026 [12] - Vale (VALE.US) reported Q4 revenue of $11.06 billion, up 9% year-on-year, but faced a significant net loss of $3.844 billion due to a $3.5 billion impairment on nickel assets [13] - NatWest (NWG.US) reported a 30% increase in pre-tax profit to £1.94 billion ($2.6 billion), exceeding analyst expectations, and plans to leverage AI for cost reduction and efficiency improvements [14]

就核心运营指标而言，预订的入住晚数和体验活动数同比增长10%至1.219亿，远超市场预期的1.176 亿；总预订金额同比增长16%至204亿美元，亦高于超过预期的194亿美元。 展望今年首季，爱彼迎预计营收将介于25.9亿至26.3亿美元之间，高于市场预期的25.3亿美元。(格隆汇) 民宿预订平台爱彼迎(ABNB.US)夜盘涨4.4%，报121.09美元。 消息面上，爱彼迎公布，去年第四季度营收同比增长12%至27.8亿美元，高于市场预期的27.1亿美元； 新业务投资令支出上升，利润同比下跌26%至3.41亿美元，合每股盈利0.56美元，低于市场预期的0.67 美元。 ...

Core Insights - The 2026 Spring Festival holiday, lasting 9 days from February 15 to February 23, is expected to significantly boost the homestay market, with a projected 79.6% increase in orders compared to the previous year [1] - The competition among three major platforms—Muniu, Tujia, and Meituan—highlights differentiated strategies aimed at expanding the overall market [1][12] Muniu Homestay - Muniu is anticipated to be the most stable player during the 2026 Spring Festival, with a strong order growth forecast of nearly 80% [4] - The platform focuses on unique offerings such as "internet celebrity homestays" and "flash booking," catering to the quality demands of the 95s generation and family travelers [4] - Muniu's promotional strategy includes a dual discount system, offering a 110 yuan coupon for users, which is expected to support overall order growth [4] Tujia Homestay - Tujia's strategy revolves around "stay discounts" and "group rentals," targeting family and business travelers [5] - The platform's stay discount package offers competitive pricing, with a two-night stay in Beijing priced at 1,322 yuan after a 239 yuan discount [5] - Tujia faces challenges due to the scrutiny of its parent company, Ctrip, which may impact its order growth during the festival [6] Meituan Homestay - Meituan has integrated its hotel and homestay offerings into a unified travel platform, which may dilute its homestay identity [6] - The platform targets young people with group stay promotions, but its inventory primarily consists of budget accommodations, raising concerns about the diversity of its offerings [6] - Meituan's market share has declined amid competition with Taobao, affecting its overall traffic and promotional visibility [6] Market Trends - Family travel remains a key focus for the 2026 Spring Festival, with two-bedroom and larger accommodations accounting for 64% of orders, up 5% from last year [9] - The rise of quality family trips and long-stay guests aligns with the current market dynamics [10] - The competition among the three platforms reflects a broader trend of diversifying customer segments, with each platform targeting different demographics and needs [11][12]

Core Viewpoint - The article discusses consumer rights protection during the Spring Festival, highlighting common issues faced by consumers in the hospitality sector and providing guidance on how to effectively voice complaints and seek resolutions. Group 1: Complaint Channels - The first step in consumer rights protection is to identify the complaint subject and channel, with different platforms suited for various issues [1][3][10] - Official channels like 12315 and 12345 are emphasized for their authority and legal backing, making them reliable for addressing consumer disputes [3][10] Group 2: Third-Party Platforms - Third-party complaint platforms have emerged, leveraging internet technology to offer more flexible and efficient complaint avenues [2][11] - Black Cat Complaint, a public welfare platform under Sina, allows users to submit complaints through multiple channels, making it user-friendly for those unfamiliar with traditional processes [2][11] Group 3: Types of Complaints - Common issues include temporary price increases, refusal to refund, and discrepancies between service and advertising, which may involve price fraud or unreasonable charges [3][10] - Specific platforms are recommended for different types of complaints, such as contacting travel agencies or local tourism departments for issues related to online travel bookings [10] Group 4: Evidence and Clarity - Retaining evidence such as order screenshots, payment records, and communication logs is crucial for substantiating complaints [5][14] - Clearly defining the desired outcome, whether it be a refund or an apology, increases the likelihood of a complaint being addressed [5][14] Group 5: Effective Use of Platforms - Some platforms offer features like collective complaints to enhance visibility and pressure on companies, as well as public ratings of service quality [6][12] - The Black Cat Complaint platform includes a mechanism for rapid resolution and an AI legal assistant to help users navigate legal issues [6][12] Group 6: Consumer Reminders - Consumers are advised to read terms carefully before booking, choose reputable platforms, and maintain communication records [9][15] - A calm and rational approach is encouraged when dealing with disputes, prioritizing negotiation with the service provider before escalating to formal complaints [9][15]