尤其在旅游平台、航空公司、酒店预订、滑雪场、租车服务等冬季热门行业中，不少消费者会提前搜 索"XX公司+投诉"等关键词，了解其服务响应速度、问题解决能力及用户口碑，从而做出更稳妥的选 择。 随着冬季来临，冰雪游、温泉度假、年货采购等消费进入高峰，各类消费纠纷 【下载黑猫投诉客户 端】也呈上升趋势。尤其在旅游、电商、出行等服务领域，消费者容易因信息不对称、服务标准不统一 等问题遭遇"消费陷阱"。如何在付款前提前识别风险、避开常见纠纷，已成为现代消费者必备的自我保 护技能之一。 一、消费前查投诉，已成"新习惯" 过去，很多人习惯在消费遇到问题后才开始维权，但此时往往已造成时间、金钱甚至情感上的损失。如 今，越来越多的用户开始养成"消费前先查投诉"的习惯——就像订酒店前看评论、买商品前翻评价一 样，查看目标企业或品牌在黑猫投诉等平台上的历史投诉情况，已成为决策的重要参考。 这类平台通常具备信息聚合、数据公开、处理流程透明等特点，是目前普通消费者最常使用的查询渠 道。例如黑猫投诉，用户可通过其网站、App或微信/支付宝/抖音小程序便捷登录，查询企业历史投诉 内容与处理进展。所有投诉内容经脱敏后对外展示，消费者可基于企 ...

Core Viewpoint - The article discusses the increasing complexity and hidden costs associated with purchasing airline tickets and hotel bookings on major platforms, highlighting the prevalence of consumer traps and the challenges of regulation in the industry [2][3][6]. Group 1: Consumer Traps - Consumers face numerous hidden fees and additional charges when booking flights, often disguised as "low-price" options that include bundled services [3][5]. - The practice of "big data price discrimination" and "automatic price adjustment" in hotel bookings further complicates the consumer experience, leading to unfair pricing strategies [6][7]. Group 2: Regulatory Challenges - Regulatory oversight is difficult as platforms often label their tactics as marketing or product innovation, making it hard to enforce rules [9][10]. - The hidden nature of many pricing strategies makes it challenging for consumers to identify and contest unfair practices [10][14]. Group 3: Economic Incentives - Companies like Ctrip reported significant profits, with a net profit of 17.2 billion and a growth rate exceeding 20%, indicating that the financial benefits of these practices outweigh potential penalties [15][16]. - The low cost of violating regulations encourages platforms to continue employing deceptive practices, as the potential gains are substantial compared to the risks [17][19]. Group 4: Market Dynamics - The article highlights a "bad money drives out good" effect, where honest pricing strategies lead to a loss of competitive edge, perpetuating a cycle of deceptive practices across the industry [19][20]. - In monopolistic or oligopolistic markets, these practices become institutionalized, making it harder for smaller platforms to compete without adopting similar tactics [21][22]. Group 5: Potential Solutions - The article suggests that stronger regulatory measures, increased penalties for violations, and the promotion of fair competition could help address these issues [23][24]. - Encouraging ethical practices among industry giants is also proposed as a necessary step to break the cycle of negative competition [25][26].

十五运会带动粤港澳赛事场馆周边商圈酒店预订量升温 中新经纬版权所有，未经书面授权，任何单位及个人不得转载、摘编或以其它方式使用。 关注中新经纬微信公众号(微信搜索"中新经纬"或"jwview")，看更多精彩财经资讯。 中新社北京11月10日电 (记者 刘亮)中国在线旅游平台去哪儿10日公布的数据显示，第十五届全国运动 会(下称"十五运会")对赛事承办城市住宿消费拉动效应显著，坐落于各大体育馆周边商圈的酒店预订量 增幅最为明显。 十五运会于11月9日至21日在广东、香港、澳门举行。截至9日晚，赛事举办期间，广州、深圳等城市酒 店预订量较去年同期均有增长。在广州，广东省奥林匹克体育中心、广州体育馆及天河体育中心等主要 场馆周边商圈的酒店吸引大量游客入住，成为全市最热门的住宿区域。 十五运会闭幕式将在深圳举行。平台数据显示，赛事期间，深圳市酒店订单量同比增长近20%。作为赛 事重要承办地，拥有大运中心体育馆的龙岗赛区成为全市酒店预订量最高的商圈，预订量较去年同期增 长1.25倍。在珠海，横琴国际网球中心周边酒店在赛事期间的预订量同比增长50%，该中心是十五运会 网球比赛承办地。(完) 来源：中国新闻网 编辑：张澍楠 ...

Key Takeaways Expedia's Q3 EPS of $7.57 and revenues of $4.41B beat estimates, rising 23.5% and 8.7% y/y, respectively.B2B revenues jumped 18.2%, marking the 17th straight quarter of double-digit gross bookings growth.Expedia raised FY25 guidance, now seeing 7% gross bookings growth and higher EBITDA margin expansion.Expedia Group (EXPE) reported third-quarter 2025 adjusted earnings of $7.57 per share, which surpassed the Zacks Consensus Estimate by 4.99%. The figure increased 23.5% year over year.Revenues ...

Core Insights - The upcoming 2025 Beijing Marathon is driving a significant increase in tourism-related orders in Beijing, with hotel bookings rising by 28% year-on-year during the event period [1][2] - The marathon is not only a sporting event but also acts as an economic engine for the city's tourism sector, boosting hotel and accommodation bookings [1][2] Group 1: Hotel and Accommodation Trends - Hotel bookings in Beijing from October 30 to November 3 have increased by 28% compared to the previous year, with the "Bird's Nest" and Olympic Center area seeing a 52% increase [1] - The demand for accommodations along the marathon route, particularly in the core area within 3 kilometers of the starting point, has surged, leading to a 7% increase in homestay bookings compared to the 2024 marathon [1][2] - The homestay market has experienced a 44.1% week-on-week growth in bookings, indicating strong demand during the marathon [1] Group 2: Transportation and Visitor Dynamics - Train ticket orders to Beijing on November 1 have doubled compared to October 25, highlighting increased travel to the city for the marathon [2] - The marathon attracts a diverse group of participants, including local residents and runners from across the country and the globe, contributing to significant spending in various sectors such as dining, accommodation, and entertainment [2] Group 3: Recommendations for Maximizing Tourism Benefits - To maximize the tourism benefits from the marathon, it is suggested to integrate "participation + sightseeing" experiences by offering travel resource integration, route recommendations, and exclusive discounts for participants [3]

Core Insights - The upcoming 2025 Beijing Marathon is driving a significant increase in tourism-related orders in Beijing, with hotel bookings rising by 28% year-on-year during the event period [2][3] - The marathon serves as a catalyst for tourism consumption in the city, showcasing its potential to boost local hospitality and related sectors [2][3] Hotel and Accommodation Trends - Hotel bookings in Beijing from October 30 to November 3 have increased by 28% compared to the previous year, with the "Bird's Nest" and Olympic Center area seeing a remarkable 52% increase [2] - The demand for accommodations along the marathon route, particularly in the core area within 3 kilometers of the starting point, has surged, leading to Beijing becoming the top city for homestay bookings on the marathon day [2] Transportation and Visitor Trends - Train ticket orders to Beijing on November 1, the day before the marathon, have doubled compared to the previous week, indicating a strong influx of visitors [3] - The marathon attracts a diverse group of participants, including local residents and runners from across the country and the globe, contributing to significant spending in various sectors such as dining, lodging, and entertainment [3] Recommendations for Maximizing Tourism Benefits - To enhance the tourism benefits from the marathon, it is suggested to create an integrated experience combining participation and sightseeing, including travel resource integration and exclusive discounts for participants [4]

Group 1 - The travel market is experiencing a peak period for off-peak travel following the National Day and Mid-Autumn Festival holidays, with significant price reductions for flights and hotels [1][2] - Average flight prices from October 13 to October 31 have decreased by 36% compared to the National Day holiday period, while average hotel prices have dropped by nearly 30% [1] - Top ten cities for hotel bookings during this period include Beijing, Shanghai, Chengdu, Nanjing, Hangzhou, Aba, Chongqing, Xi'an, Xiamen, and Guangzhou, while the top ten flight destinations are Chengdu, Shanghai, Beijing, Guangzhou, Shenzhen, Chongqing, Harbin, Kunming, Hangzhou, and Xi'an [1] Group 2 - International travel during the off-peak period has also seen price reductions, with average international flight and hotel prices down by approximately 20% compared to the National Day holiday [2] - Popular international destinations for off-peak travelers include Japan, South Korea, Thailand, Malaysia, the United States, Singapore, Australia, Indonesia, Vietnam, and Italy [2]

Group 1 - The recent National Day holiday saw a significant increase in global hotel bookings, with a record high in room nights, up 78% year-on-year [1] - South Korea emerged as a top destination for Chinese travelers, with Seoul being a popular search on travel platforms [1] - The implementation of visa-free policies has led to a surge in travel demand, with Korean Air reporting nearly full flights during the holiday period [2] Group 2 - The visa-free policy is expected to boost the number of travelers between China and South Korea to 8-9 million by 2025, potentially returning to 2016 levels by 2027 [2] - Korean Air is strategically positioning itself in the Chinese market, planning a merger with Asiana Airlines to enhance its route network to cover 24 Chinese cities and 33 routes by the end of 2026 [2] - The visa-free trend is not limited to South Korea; five of the top ten outbound destinations for Chinese tourists during the holiday also offered visa exemptions [2]

Group 1: Travel Trends and Preferences - Chinese tourists are shifting focus from price to experience and reputation, with social media reviews significantly influencing travel decisions [2][5] - Popular destinations for Chinese tourists include Japan, Thailand, Malaysia, South Korea, and Singapore, with a notable increase in interest for European destinations like Iceland and Norway [1][5] - The demand for unique experiences, such as those influenced by social media, is driving up interest in destinations like Egypt, where hotel bookings have doubled year-on-year [12][14] Group 2: Impact of Events on Travel - The recent trust crisis in Thailand, exacerbated by a scandal involving a Chinese actor, has led to a 24% decrease in expected Chinese tourist arrivals during the Golden Week compared to the previous year [6][8] - Malaysia is capitalizing on the situation by offering attractive deals and experiences for Chinese tourists, leading to high demand for local activities and accommodations [9][10] - The Golden Week is projected to be the busiest travel period in recent years, with extended holiday periods encouraging long-distance and in-depth overseas travel [1] Group 3: Economic Contributions and Consumer Behavior - Chinese tourists' spending during the Golden Week is expected to inject significant economic activity into local economies, with a focus on enhancing the shopping experience through mobile payment options [5][10] - In Egypt, the influx of tourists is leading to increased prices for accommodations, reflecting the high demand during peak travel seasons [12] - The trend of "content creation" during travel is becoming a key factor in destination selection, particularly among younger travelers who prioritize visually appealing locations [14]

Core Insights - The data released by Qunar Travel indicates a significant increase in domestic and international travel bookings for the 2025 National Day and Mid-Autumn Festival holidays, reflecting a strong recovery in the travel industry [1] Domestic Travel - Hotel booking volume in popular domestic cities has increased by over 20% year-on-year [1] International Travel - The booking volume for outbound flight tickets to popular destinations has surged by over 30% year-on-year, with a notable increase of over 50% among teenagers and university students [1] Inbound Travel - The volume of flight tickets booked for domestic flights using non-Chinese passports has grown by over 30% year-on-year, covering nearly 100 cities across the country [1]