Core Insights - JD.com showcased its "super supply chain" capabilities during the 2025 11.11 shopping festival, emphasizing its role in enhancing consumer experience and driving industry growth through innovative supply chain solutions [1][9][23] Sales Performance - JD.com experienced explosive sales across all categories, with significant growth in 3C digital products, home appliances, and daily necessities, achieving a year-on-year growth rate of 36% in daily goods and 30% in apparel [2][5] - The number of active users on the JD app increased by 24.7% year-on-year, leading the industry [1] Product Innovation - JD.com collaborated with Lenovo to launch the Lenovo Y7000P 2025 AI gaming laptop, which quickly became a top seller during the event, demonstrating the effectiveness of the C2M (Customer-to-Manufacturer) model [3][5] - Customized products saw a fivefold increase in sales compared to the previous year, with significant demand for new home appliance models [6] New Business Models - JD's live streaming sales saw a 150% increase in order volume, with the number of participating merchants tripling compared to last year [8] - The introduction of innovative business formats, such as the "Seven Fresh" restaurant initiative, led to a 150% increase in online orders [9][10] Global Expansion - JD.com announced plans to introduce 1,000 overseas brands and expand its global reach, with cross-border sales seeing over 100% growth in key markets like Japan and South Korea during the 11.11 event [14][15] Technological Integration - The integration of AI and robotics into JD's supply chain operations significantly improved efficiency, with AI applications increasing by 3.2 times compared to previous events [16][20] - JD's logistics capabilities were enhanced through the use of advanced AI models, resulting in a 10% efficiency increase for frontline employees [20][22] Health and Wellness Services - JD Health expanded its services to provide a wide range of medical products and services, catering to chronic disease patients during the shopping festival [11][13] Consumer Engagement - The introduction of personalized AI services improved customer satisfaction, with over 42 billion consultations handled by intelligent customer service [18]

Core Insights - During this year's "Double 11" shopping festival, JD's 3C digital AI products achieved a transaction value growth of over 100% year-on-year [1] - AI tablets and AI large-screen smartphones ranked among the top 5 in terms of growth rate within the overall 3C digital category [1] - The C2M customization ratio for large-screen AI smartphones and gaming laptops exceeded 30% and 50%, respectively [1] Sales Performance - The transaction value of JD's customized new products was five times that of the previous year [1] - There was a significant increase in the number of customized heavy-duty new products in categories such as home appliances [1] - The newly launched Haier Comfort Wind air conditioner sold over 10,000 units in its first sale [1] - The transaction value for new home appliance products grew by over 100% year-on-year [1]

Core Insights - JD.com showcased its "super supply chain" capabilities during the 2025 Double 11 event, emphasizing its role in enhancing consumer shopping experiences and driving industry growth through innovative supply chain solutions [1][9][24] Sales Performance - JD.com experienced explosive sales across all categories during the Double 11 event, with significant growth in 3C digital products, home appliances, and daily necessities, achieving a year-on-year growth rate of 36% in daily goods and 30% in apparel [2][5] - The number of active users on the JD app increased by 24.7% year-on-year, leading the industry [1] Product Innovation - JD.com collaborated with Lenovo to launch the Lenovo Y7000P 2025 AI gaming laptop, which quickly became a top seller during the event, demonstrating the effectiveness of the C2M (Customer-to-Manufacturer) model [3] - Customized products saw a fivefold increase in sales compared to the previous year, with significant demand for new home appliance models [6] New Business Models - JD's live streaming sales saw a 150% increase in order volume, with the number of participating merchants tripling compared to last year [8] - The introduction of innovative business formats, such as the "Seven Fresh" restaurant initiative, led to a 150% increase in online orders [9] Global Expansion - JD.com announced plans to introduce 1,000 overseas brands over the next three years, aiming for a sales growth of 10 billion yuan [14] - Cross-border sales saw over 100% growth in key markets like Japan, South Korea, and Australia during the Double 11 event [14][16] Technological Integration - The integration of AI and robotics into JD's supply chain operations significantly improved efficiency, with AI applications increasing by 3.2 times compared to previous events [17][19] - JD's logistics capabilities were enhanced by the deployment of over 24 "smart wolf" robots, achieving a 95% automation rate in logistics operations [21] Industry Impact - JD's supply chain innovations are driving cost reductions and efficiency improvements across various industries, positioning the company as a preferred partner for AI and supply chain digitalization [23][24]