钱塘江畔寒意渐浓时，位于南半球的智利正经历盛夏酷暑。在距离浙江1.9万公里的智利首都圣地亚 哥，15名国网浙江电力派驻人员正与当地工程师一道，顶着烈日开展现场勘察，紧锣密鼓推进两项紧急 输电扩建项目。另有7名人员位于瓦尔帕莱索大区，组织当地工程师对输电线路开展无人机点云建模， 在阿塔卡玛沙漠深处对当地工程师开展长距离无人机巡检培训。 2025年，国网浙江电力积极落实国家电网公司境外项目运营结对共建部署，结对智利CGE、切昆塔两家 企业，以"共建绿电智网"为核心，将中国电力行业的成熟管理经验与先进技术植入智利本土实践，助 力"丝路能链"建设。 智利CGE集团与切昆塔公司均为智利能源电力领域标杆企业。CGE集团输配电业务覆盖14个大区，服务 该国43%配电用户；切昆塔公司资产集中于GDP全国排名第三、人口密度排名第二的瓦尔帕莱索大区。 两家企业被国家电网收购运营后，成为中智能源合作的重要载体。国网浙江电力将此次结对共建纳入年 度重点任务，同步作为干部人才专业化培养的重要途径，通过"引进来+走出去"双向互动，推动合作向 纵深发展。 在CGE集团，派驻团队协助梳理电力工程建设标准化流程，优化EPC招标细则，搭建政企协 ...

安全性是政企数字化建设的生命线。在金融、能源等关键领域，鸿蒙化改造有助于主要业务数据在端、 云、管各环节的全程保密与完整性。通过构建从芯片层、系统内核到应用服务的全栈防护体系，鸿蒙系 统为政务数据与行业业务提供了可信赖的运行环境。 本报记者 谷业凯 在广东，公职人员借助手机上的"粤政易"鸿蒙版，即可移动办理公文、线上参会，实现政务信息全链路 安全流转；"网上国网"上线，以"即点即用、即用即走"的卡片化形式，让用电服务触手可及。国产操作 系统蓬勃发展，鸿蒙在政务、医疗、教育等领域实现规模化深入应用。 "鸿蒙系统为政务移动端构筑了'数字护城河'。"广东省政务服务和数据管理局相关负责人介绍，"粤政 易"深度集成鸿蒙"星盾安全架构"与系统级文件加密功能，实现政务数据的全链路安全可控。 当前，鸿蒙生态加速演进，从头部互联网公司到垂直领域的独立开发者，都在以"周更"甚至"日更"的节 奏，为使用者带来新功能、新体验。比如，"i深圳"APP在一年内完成25次版本迭代，快速实现数百项高 频政务功能的鸿蒙化改造。 "鸿蒙生态的生命力在于共建共享。"业内专家表示，"更多应用的接入不仅能丰富生态，更通过真实反 馈驱动系统持续优化，形 ...

当前，鸿蒙生态加速演进，从头部互联网公司到垂直领域的独立开发者，都在以"周更"甚至"日更"的节 奏，为使用者带来新功能、新体验。比如，"i深圳"APP在一年内完成25次版本迭代，快速实现数百项高 频政务功能的鸿蒙化改造。 鸿蒙不断推动应用从"人找服务"向"服务找人"转变。集成了DeepSeek—R1智能语音助手的"小艺"，可在 政企办公中主动提醒待办事项、创建工作流程；"网上国网"鸿蒙版上线"用能分析一步达"功能，只需 对"小艺"说出指令，即可直接查看用电分析，使用体验显著优化。 鸿蒙正成为政企用户重要选择，各地政府与企业踊跃推进应用的鸿蒙化改造。截至2025年9月，已有超 过30款国家级政务应用和近400款地方政务民生应用完成鸿蒙原生适配并上架。在金融、能源、交通、 医疗等30多个关键行业，鸿蒙系统深入数千家企业的内部办公系统，覆盖中国电信、南方电网、上汽集 团等多家央国企及行业领军企业。 鸿蒙生态蓬勃发展，源自产业链的开放共建、协同赋能。"我们的电子公文流动交互平台承载了260万名 用户，每天处理大量信息，迁移到鸿蒙是一项系统工程，离不开多方团队的紧密协作。""粤政易"开发 团队人员在回顾适配历程时表示， ...

进入12月，广袤的黑土地交出丰收成绩单，而稻谷的"旅程"并未结束。作为黑龙江省齐齐哈尔市甘南县 的原粮烘干中心，铕源米业公司的3条谷物烘干生产线、40组烘干机正开足马力运转，对稻谷进行烘干 处理。 今年9月，铕源米业公司扩大生产线，并提交了增容申请。国网甘南县供电公司根据提前梳理的用电服 务台账，组织工作人员上门与企业对接用电需求、制定供电方案，为企业新增两台总容量120千伏安的 变压器，从竣工到验收送电仅用两个工作日，确保了电力稳定供应。 为保障企业增容、粮食归仓，国网黑龙江电力提前摸排涉农企业用电需求，开辟办电"绿色通道"，通过 现场讲解、建立微信服务群、推广"网上国网"手机应用等方式，提供便捷的办电服务。 随着粮食加工进入关键期，企业的烘干、加工设备连轴转，各环节都高度依赖稳定供电。为此，国网黑 龙江电力梳理涉农配电线路和配电设施，开展设施设备隐患排查，对重点线路及时做好通道清理、红外 测温、防雷接地装置整治等工作，保证设备安全运行。 截至目前，国网黑龙江电力农时保电服务队走访农业用户15669户，累计消除设备安全隐患1379处，排 除客户侧用电安全隐患1321起。 用电稳是生产保障，节能降本更添效益。 ...

Core Points - The "Getting Electricity" indicator is a key measure for evaluating the electricity business environment in China, focusing on the cost, speed, and quality of electricity access from the perspective of enterprises and the public [1] - The National Energy Administration has reported significant improvements in the electricity service environment, achieving "zero visit, zero approval, and zero investment" for low-voltage users, and saving users over 300 billion yuan in electricity investment [1] - The establishment of a comprehensive online electricity service system has been achieved, with over 400 million registered users and an online processing rate exceeding 97% [2] Group 1 - The National Energy Administration's efforts have led to a major reform in the electricity service sector, allowing small and micro enterprises to connect to electricity without any costs, saving an average of 60 billion yuan annually over the past five years [1] - The State Grid Corporation has implemented a "one-on-one" service model for high-end customers, providing tailored support to ensure quick electricity access [2] - The focus on supporting foreign trade enterprises has been emphasized, with services designed to meet the fluctuating electricity demands of these businesses [2] Group 2 - The State Grid has formed a team of "power quality customer engineers" to enhance electricity quality for enterprises, addressing issues such as voltage fluctuations and harmonics [2] - The introduction of standardized and modular services has significantly reduced the construction time for new electricity installations or capacity increases for enterprises [2]

Core Viewpoint - The document outlines a series of reforms aimed at enhancing the "obtaining electricity" service level and creating a modernized electricity business environment in China, building on previous initiatives to further support high-quality economic and social development [3][4][5]. Group 1: Reform Measures - The new opinion emphasizes a series of reform measures to improve the electricity service environment, focusing on meeting the high-quality electricity needs of the public and supporting economic development [3][4]. - The "three zeros" (zero investment, zero approval, zero on-site visit) and "three reductions" (reducing time, cost, and effort) services have been successfully implemented nationwide, significantly lowering the electricity connection costs for residents and small businesses [4][5]. Group 2: Service Efficiency - The document specifies that the electricity connection time for low-voltage users should not exceed 5 working days without external power line projects and 15 working days with such projects, enhancing transparency and accountability [6]. - It introduces a "scanning electricity" service for temporary and mobile electricity needs, allowing users to access electricity by simply scanning a code, thus improving convenience for small and scattered users [6]. Group 3: Project Support - The opinion establishes a green channel for major national and provincial projects to ensure their electricity needs are met promptly, highlighting the responsibility of power companies in supporting national strategic deployments [9]. - It encourages the establishment of a transparent electricity application capacity standard system to avoid resource wastage and reduce costs for enterprises [9]. Group 4: Digital Transformation - The document promotes the use of digital technologies such as cloud computing, big data, and artificial intelligence to enhance service efficiency and customer satisfaction in electricity services [14][15]. - It aims to transition from traditional service models to intelligent and efficient service delivery, improving user experience through personalized responses and smart customer service capabilities [15]. Group 5: Collaborative Governance - The opinion emphasizes the importance of collaboration between government and enterprises to streamline processes and enhance service efficiency, including integrated handling of related services [10][11]. - It encourages the optimization of approval processes for electricity connection projects to facilitate faster project implementation [11].

Group 1 - The core viewpoint is that China's electricity service environment has fundamentally improved, achieving significant cost savings and efficiency in electricity access for small and micro enterprises [2][3][4] - The "Three Zero" (zero on-site, zero approval, zero investment) and "Three Save" (save effort, save time, save money) reforms have been fully implemented, resulting in over 300 billion yuan saved in electricity investment over the past five years and a reduction in electricity connection time by more than 40% [2][3] - The establishment of the world's largest internet-based electricity service system has facilitated a high efficiency and convenience in electricity access, with over 400 million registered users on online service apps and a 97% online processing rate [2][3] Group 2 - The transition from "projects waiting for electricity" to "electricity waiting for projects" has been emphasized, ensuring that major projects have reliable electricity supply to support economic development [5] - The State Grid is promoting the use of artificial intelligence in electricity services to enhance user experience and efficiency, with significant reductions in the time required to generate electricity supply plans [6] - Efforts are being made to address the electricity needs of foreign trade enterprises, particularly in green electricity and certificates, with dedicated service centers established in major cities [7] Group 3 - The government is focusing on improving electricity access in rural and remote areas, with significant investments made to enhance rural electricity infrastructure and reduce average power outage times [7] - Future plans include building a modern electricity service environment that emphasizes convenience, high quality, green energy, inclusivity, and regulatory collaboration [7]

Core Viewpoint - The Chinese government is enhancing the "power access" service level to create a modern electricity business environment, achieving significant improvements in efficiency and user experience [1][2]. Group 1: Service Improvements - China has established the world's largest internet-based electricity service system, with an efficient and convenient service model that is information-based, networked, and intelligent [1]. - All provinces have achieved interconnectivity between government platforms and electricity supply companies' power application systems, enabling smart services like "face recognition for residents" and "one certificate for enterprises" [1]. - The State Grid and Southern Power Grid have developed comprehensive online service channels, including online business halls and mobile apps, with over 400 million registered users and an online processing rate exceeding 97% [1]. Group 2: Cost and Time Savings - The government has implemented reforms allowing residents and low-voltage small enterprises (under 160 kW) to connect to electricity without any upfront costs, saving users approximately 60 billion yuan annually over the past five years [1]. - The service has achieved "three zeros" for low-voltage users (zero visits, zero approvals, zero investment) and "three savings" for high-voltage users (savings in time, effort, and cost), cumulatively saving over 300 billion yuan in investment and reducing processing time by over 40% [2]. - The overall electricity service capability is improving, facilitating a historic transition for 1.4 billion people from merely "using electricity" to "using electricity well" [2].

Core Points - China has achieved significant improvements in its electricity service environment, with a focus on reducing costs and simplifying processes for users [1][2] - The country has implemented a "zero-cost" electricity connection policy for low-voltage users and small micro-enterprises, saving users approximately 600 billion RMB annually over the past five years [1] - A comprehensive online electricity service system has been established, with over 400 million registered users and an online processing rate exceeding 97% [1] - The reliability of electricity supply has improved, with average outage times for urban and rural users expected to decrease by 28% and 44% respectively by 2024 compared to 2020 [2] - Major cities in regions such as Beijing-Tianjin-Hebei, Yangtze River Delta, and Pearl River Delta are achieving average outage times below one hour, with some areas reaching minute-level outages, aligning with global advanced city standards [2]

Core Viewpoint - The article discusses the release of the "Opinions on Deepening and Enhancing the Service Level of 'Obtaining Electricity' to Fully Create a Modern Business Environment for Electricity Use," which aims to improve the electricity service environment in China, focusing on convenience, quality, green energy, inclusivity, and regulatory collaboration [6][7]. Group 1: Background and Objectives - The Chinese government emphasizes the importance of optimizing the business environment, with a focus on creating a market-oriented, law-based, and internationalized environment [6]. - The "Obtaining Electricity" service is a key indicator for evaluating the electricity business environment, measuring the cost, speed, and quality of electricity access from the perspective of enterprises and the public [6][7]. - The new "Opinions" document updates the previous guidelines from 2020, aiming to achieve a "five modernization" goal by 2029, which includes convenient electricity access, high-quality power supply, green electricity use, inclusive services, and collaborative regulation [7][8]. Group 2: Key Measures and Achievements - The new policy outlines 14 tasks and 38 specific measures to enhance the electricity service chain, including expanding "zero investment" services for low-voltage users and implementing digital and intelligent services [8]. - Significant achievements since the implementation of previous policies include the realization of "three zeros" (zero on-site visits, zero approvals, zero investments) for low-voltage users and substantial cost savings for users, amounting to over 300 billion yuan [6][12]. - The establishment of the world's largest internet-based electricity service system has led to a 97% online service rate, with over 4 billion registered users across various platforms [13]. Group 3: Future Directions - The government plans to continue promoting the "five modernization" goals and establish a collaborative regulatory system to enhance the overall electricity service level across urban and rural areas [9]. - Specific initiatives include improving electricity access for rural and underserved areas, enhancing the resilience of the distribution network, and ensuring stable electricity supply during peak demand periods [66][68]. - The focus will also be on leveraging artificial intelligence and digital technologies to improve service efficiency and user experience in electricity access [72][73].