Core Viewpoint - The article highlights a successful intervention by a bank employee to prevent a senior citizen from falling victim to a telecom fraud scheme, emphasizing the importance of vigilance and customer education in financial services [1][2]. Group 1: Incident Description - An elderly man approached a bank branch in Jinan, visibly anxious after receiving a call from someone claiming to be a police officer, who warned him about a security issue with his bank account [1]. - The caller instructed the elderly man to transfer his funds to a "safe account" to avoid legal consequences, causing him to panic [1]. Group 2: Employee Response - The bank employee, 丁倩, recognized the situation as a typical telecom fraud case and quickly reassured the elderly man, explaining the common tactics used by scammers [1]. - 丁倩 provided detailed information on how to identify and prevent telecom fraud, helping the elderly man understand the potential danger [2]. Group 3: Outcome and Future Actions - After the intervention, the elderly man decided not to proceed with the transfer and expressed gratitude for the assistance, acknowledging the risk to his retirement savings [2]. - The bank staff prepared anti-fraud materials for the elderly man and emphasized the importance of remaining calm and consulting with family or bank personnel in similar situations [2]. - The bank branch plans to continue offering professional services and education to enhance customer safety and build a stronger financial security framework [2].

风险防控做"除法"，筑牢反诈拒赌"安全网"。该行组织开展了"企业银行账户清查、存量账户风险排 查、新增账户异常线索追查、涉诈涉赌账户风险倒查"四项行动，重点排查开户企业名称、法定代表人 或单位负责人、注册地址等是否存在异常情形，以及其非柜面业务功能、限额是否合理、是否存在涉诈 涉赌支付交易特征、是否按规定进行银企对账、是否存在开户后长期不使用等异常情形，并对发现的风 险账户，按规定采取暂停非柜面业务、只收不付、不收不付等管控措施。（骆旭闻） 编辑：穆皓 转自：新华财经 开户程序做"减法"，搭建便民利企"同心桥"。该行积极推行小微企业简易开户服务，做到：一是开户资 料"简"，根据能够提供的证明资料实施开户，不得要求提供不合理的证明文件；二是开户流程"优"，根 据提供的现有证明资料，借助人脸识别、手机号码验证等方式，开展身份核实，让"数据多跑路、群众 少跑腿"；三是账户分类分级管理"实"，根据客户身份核实情况和风险评级，匹配相应的银行账户功 能、支付渠道和支付额度，在防控风险的同时，保障正常开户需求。 业务技能做"乘法"，用好账户管理"护身符"。该行着力增强业务人员的业务技能，使其能够主动识别电 信网络诈骗，例如 ...