Group 1: Consumer Environment and Trends - The article highlights the evolving consumer environment in China, emphasizing the importance of consumer rights protection to create a safe and transparent shopping experience [1][8] - The growth of e-commerce, particularly live-streaming sales, is identified as a significant driver of consumer engagement and economic activity, with online retail sales projected to reach 15.52 trillion yuan in 2024, a 7.2% increase from the previous year [3] - The implementation of a "no-reason return" policy in physical stores is gaining traction, with over 6,000 businesses in Anhui province publicly committing to this practice, enhancing consumer confidence in offline shopping [6][7] Group 2: Live-Streaming E-commerce - Live-streaming e-commerce has become a primary platform for promoting consumption, with the market expected to reach approximately 5.8 trillion yuan in 2024, accounting for over one-third of total online retail sales [3] - Despite its popularity, the live-streaming sector faces challenges, including incidents of false advertising and misleading promotions, leading to significant fines for some influencers and companies [4] - Experts suggest that regulatory measures and the establishment of clear legal frameworks are essential for the sustainable development of the live-streaming e-commerce industry [5][4] Group 3: Regulatory and Policy Initiatives - The "Three-Year Action Plan for Optimizing the Consumer Environment" was launched, focusing on six key areas, including pilot projects and enhancing consumer dispute resolution mechanisms [9] - The article emphasizes the need for a collaborative approach involving government, businesses, and consumers to effectively protect consumer rights and improve the shopping experience [8][9] - Recommendations include leveraging technology such as blockchain and AI to enhance product traceability and improve after-sales service systems in the live-streaming e-commerce sector [5]