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聊城市局在全省优化消费环境 大力提振消费工作经验交流会上作典型发言
Sou Hu Cai Jing· 2025-10-03 02:37
高位部署优化消费环境,市局党组召开两次专题会议,研究确定开展优化放心消费单位培育、优化消费环境机制、优化消费市场秩序、优化消费维权效 能、优化消费供给品质五大行动,构建起从供给端到消费端、维权端的全链条放心消费环境建设机制。开展放心消费场景培育宣讲活动,落实经营者消保 主体责任,将454家产业链上商家纳入放心消费培育库。 9月26日,全省优化消费环境 大力提振消费工作经验交流会召开,市局党组成员、副局长翟自亮以"四步走"培育特色产业放心消费场景"为题目作典型发 言。 今年以来,聊城市局认真贯彻落实省局关于优化消费环境工作的安排部署,按照"部门引导、分类培育、监督落实、流量赋能"四步走工作模式,结合聊城 特色产业,培育放心消费场景。 部门引导 融合特色产业发展 坚持"一产业一特色"、"一企业一承诺",针对商超、景区、电商、乡村等不同类型,分类打造多样化放心消费场景。围绕灵芝产业,打造放心消费直播 间,践行"亮证亮照亮承诺"。围绕阿胶产业,发展线下无理由退货的阿胶类企业33家。阿胶影视城景区设置放心消费温馨标语,14家商家公示放心消费承 诺、线下无理由退货内容。建设运行阿胶影视城消费维权服务站,处理各类消费纠纷1 ...
举办“金秋购物节” 放心消费出实招
Sou Hu Cai Jing· 2025-09-25 13:35
为进一步激发消费活力,提振消费信心,优化消费环境,自9月15日起,龙安执法大队开展为期一个月的"3·15金秋购物节"公益活动。 本次活动改变以往单纯依赖折扣、满减的引流模式,以"秉持公益、质量优先、经营者自愿"为原则,以"诚信好、质量好、性价比好、购物体验好、售后 服务好、投诉处理好"为特色,通过强化商家诚信承诺、严控商品质量标准、优化消费服务流程,让消费者享受到实实在在的优惠,获得从选购到售后的 全链条保障,真正实现买得放心、用得舒心。 此次"3·15金秋购物节"公益活动,既是龙安区激活金秋消费市场、助力地方经济发展的具体实践,也是推动商户诚信经营、提升消费信心的重要举措。龙 安大队及时总结经验做法,创新工作模式,不断优化全区消费环境,为消费者带来更多实惠,为地方经济高质量发展贡献力量。 选购。 来源:龙安大队 为确保活动落地见效,龙安大队构建"监管引导+商户联动"推进机制。各执法中队主动对接辖区"放心消费在龙安"培育单元商户、维权服务站,邀请放心 消费商店积极参与。活动现场,执法人员和经营者共同在门店(柜台)等经营场所显眼位置张贴"3·15金秋购物节"公益活动海报,吸引了众多消费者前来 ...
市场监管总局调研组来桂开展放心消费主体培育集中调研
Sou Hu Cai Jing· 2025-09-25 12:55
调研座谈会上 放心消费主体培育是消费环境建设的基础载体和抓手,是《优化消费环境三年行动方案(2025—2027年)》的重要措施和市场监管总局首批试点任务。为 调度推进试点任务,近日,市场监管总局执法稽查局佟波副局长率调研组到广西崇左开展放心消费主体培育集中调研,自治区市场监管局二级巡视员陆丽 洁陪同调研。 责编:宁佐添 审校:傅 岸 调研组听取了自治区市场监管局介绍广西优化消费环境工作总体情况,以及呼伦贝尔、长春、崇左等10个放心消费主体培育试点城市市场监管局介绍放心 消费主体培育试点工作进展及典型案例;与会人员就放心消费主体培育工作中遇到培育瓶颈等问题展开讨论交流。调研组充分肯定广西优化消费环境工作 取得的成效,对崇左市在推进创新试点工作中所取得的成绩表示认可。 座谈会后 调研组到凭祥市开展工作调研,对崇左市涉外旅游消费纠纷人民调解委员会驻凭祥友谊关调解工作室、凭祥市浦寨涉外纠纷人民调解委员会以及部分放心 消费承诺单位进行实地调研。通过座谈会听取介绍、实地参观交流等方式,详细了解放心消费主体培育、涉外消费纠纷调解等工作情况,并现场予以指 导。 总编:胡少林 ...
上海市金山区枫泾市场监管所优化商业街消费环境
Group 1 - The Shanghai Jinshan District Fengjing Market Supervision Bureau is enhancing services to ensure the orderly operation of a commercial street by implementing a "Jinshan Plan" that focuses on optimizing the consumer environment [1] - The bureau conducted on-site inspections for over 100 merchants, emphasizing compliance in key areas such as inventory records, labeling of perishable goods, and timely after-sales service [1] - Enforcement personnel demonstrated a full traceability process for products, ensuring that consumers can confidently make purchases by scanning items for information on origin, inspection reports, and logistics [1] Group 2 - The bureau organized offline seminars to translate the "Three-Year Action Plan for Optimizing the Consumer Environment" into practical guidelines for merchants, promoting compliance and responsibility [2] - Merchants, including representatives from brands like Miniso and Pop Mart, signed a "Consumer Assurance Commitment," pledging to address complaints promptly and improve customer retention [2] - A mechanism for rapid response to complaints has been established, allowing for immediate rectification of issues such as non-compliant food labeling and delayed after-sales service [2] Group 3 - The Fengjing Market Supervision Bureau plans to continue monitoring merchant operations to prevent risks and effectively utilize online dispute resolution mechanisms for consumer complaints [3] - The Shanghai Jinshan District Market Supervision Administration intends to replicate the commercial street model in other key business districts, aiming to enhance consumer protection and regulatory oversight [3]
完美公司出席直销企业优化消费环境与提振健康消费交流活动
Sou Hu Cai Jing· 2025-08-11 03:49
Group 1 - The event held on August 7-8, 2023, in Xining, Qinghai Province, focused on optimizing the consumer environment and promoting healthy consumption within the direct selling industry [2][4] - The participation included representatives from 56 direct selling companies and various provincial market supervision departments, indicating a collaborative effort to enhance the industry [2][4] - The theme of the event emphasized the necessity of optimizing the consumer environment and promoting healthy consumption as essential for the high-quality development of the direct selling industry, which is crucial for stabilizing the economy [4] Group 2 - Xu Yixin, Deputy General Manager of Legal and Public Affairs at Perfect (China) Co., Ltd., delivered a keynote speech analyzing the current state and future trends in the health consumption sector [6] - The event featured twelve representatives from health community service consumer cases, highlighting the importance of sharing experiences and case studies to foster a better understanding of consumer rights [8] - A total of 78 case studies were submitted for the learning exchange activity, with 66 selected as typical cases, showcasing the industry's commitment to improving consumer rights and health consumption practices [8] Group 3 - The discussions included various dimensions such as experience sharing, case studies, and cultural development, particularly focusing on boosting health consumption and innovation in the health industry [8] - Participants expressed their intention to translate the outcomes of the discussions into actionable steps to enhance the consumer environment and promote healthy consumption, aiming to create a safe, convenient, and trustworthy consumption landscape [8] - The initiative is seen as a potential "new engine" for economic growth, contributing to the sustainable development of the direct selling industry [8]
政策问答·回应关切|如何持续优化消费环境?
Ren Min Ri Bao· 2025-08-02 04:00
Group 1 - The central government emphasizes the need to effectively release domestic demand potential and implement actions to boost consumption, with optimizing the consumption environment as a key focus [1] - China is the world's second-largest consumer market, with the largest middle-income group, indicating significant investment and consumption potential [1] - The optimization of the consumption environment involves multiple departments, with market regulatory authorities playing a leading role in comprehensive supervision and collaboration with industry regulators [1] Group 2 - To optimize the consumption environment, businesses must fulfill their responsibilities, including establishing consumer rights protection compliance systems and improving safety guarantees and after-sales service responsibilities [2] - The market regulatory authorities are focusing on rectifying illegal advertisements, particularly in key livelihood areas and emerging internet media, targeting misleading health and financial advertisements [2] - China has been the largest online retail market for 12 consecutive years, prompting the need for policies to purify the online consumption environment, including the introduction of new regulations for live commerce and online trading platforms [2] Group 3 - Regulatory enforcement will be strengthened, with a focus on addressing issues in live commerce, ensuring platforms take responsibility for merchant qualifications and product information verification [3] - There will be increased frequency and intensity of quality inspections for products sold through live commerce, with strict penalties for false marketing practices to ensure consumer confidence [3]
如何持续优化消费环境?(政策问答·回应关切)
Ren Min Ri Bao· 2025-08-01 21:49
Group 1 - The central government emphasizes the need to effectively release domestic demand potential and implement actions to boost consumption, with optimizing the consumption environment as a key focus [1] - China is the world's second-largest consumer market, with the largest middle-income group, indicating significant investment and consumption potential [1] - The optimization of the consumption environment involves multiple departments, with market regulation authorities playing a leading role in comprehensive supervision and collaboration with industry regulators [1][2] Group 2 - The market regulation department will guide businesses to establish consumer rights protection compliance systems and improve safety guarantees, quality assurance, and after-sales service responsibilities [2] - There is a focus on addressing illegal advertising that affects consumers, with a crackdown on misleading advertisements in key livelihood areas and emerging internet media [2] - China has been the largest online retail market for 12 consecutive years, and measures are being taken to purify the online consumption environment, including the introduction of new regulatory frameworks [2][3] Group 3 - The market regulation department will strengthen regulatory enforcement, focusing on rectifying issues in live e-commerce and ensuring merchants' qualifications and product information are properly vetted [3] - There will be an increase in the frequency and intensity of quality checks on products sold through live streaming, with strict penalties for false marketing practices [3]
为扩大消费“添柴加薪”
Xin Hua Ri Bao· 2025-07-28 20:44
Group 1 - The "Su Super" event has significantly boosted urban consumption, with summer homestay bookings in cities like Nanjing, Suzhou, and Xuzhou increasing by over 50% year-on-year [1] - The entire "Su Super" season is projected to generate over 300 million yuan in comprehensive economic benefits, serving as an excellent case of consumption driving economic growth [1] - In the first half of the year, domestic demand contributed 68.8% to GDP growth, with final consumption expenditure accounting for 52%, highlighting consumption as a stable anchor for economic growth [1] Group 2 - Enhancing consumer confidence is essential for boosting consumption, with measures including employment expansion, training programs, and increased social security support [2] - The "Special Action Plan to Boost Consumption" emphasizes the importance of ensuring workers' rights to rest and leisure, allowing them time to engage in shopping and tourism [2] - There is a shift in consumer preferences from purchasing products to seeking services, experiences, and cultural offerings, indicating a trend towards personalized and diverse consumption [2] Group 3 - Optimizing the consumption environment is crucial for stimulating consumption, addressing both hard and soft environmental shortcomings [3] - Key actions include improving logistics for rural areas, enhancing nighttime consumption facilities, and establishing a fair market governance system [3] - The "Three-Year Action Plan for Optimizing the Consumption Environment" in Jiangsu Province outlines 62 specific measures to create a safe, convenient, and high-quality consumption environment [3]
特别策划丨刘向东:以优化消费环境为抓手 完善扩大消费长效机制
Sou Hu Cai Jing· 2025-07-02 09:59
Core Viewpoint - The primary focus is on enhancing consumer confidence and optimizing the consumption environment to transform China into a major consumer economy, supported by government policies and actions aimed at boosting domestic demand [1][3]. Group 1: Optimizing the Consumption Environment - Improving the consumption environment is crucial for enhancing consumer confidence and willingness to spend, which directly impacts economic growth and stability [4][6]. - Key strategies include strengthening consumer rights protection, enhancing regulatory enforcement, and creating a fair and safe consumption environment [5][6]. - The establishment of a long-term mechanism for consumption requires foundational systems for quality standards, credit constraints, and consumer rights protection [5][21]. Group 2: Addressing Consumer Pain Points - Current consumer pain points include high costs of rights protection, particularly in areas like cross-border e-commerce and pre-paid consumption, which need to be addressed to improve consumer experience [5][9]. - Issues such as counterfeit goods, inadequate after-sales service, and lack of transparency in product information remain prevalent, necessitating a focus on optimizing the consumption environment [5][9]. Group 3: Ensuring Fair Competition - The consumption market faces challenges such as unfair competition and market saturation, which can be mitigated by enhancing regulatory oversight and ensuring equal competition among market participants [6][9]. - Optimizing the consumption environment will encourage businesses to prioritize product and service quality, thereby improving the overall supply structure [6][9]. Group 4: Supporting Measures for Consumption Environment Improvement - Continuous improvement of the consumption environment requires the enhancement of supporting measures, including infrastructure, financial payment methods, and statistical monitoring [11][12]. - Development of urban and rural consumption infrastructure, leveraging new technologies like big data and AI, is essential for creating modern commercial spaces [11][12]. - Strengthening financial services and payment systems to cater to diverse consumer groups will enhance the overall consumer experience [12][13]. Group 5: Policy Coordination for Consumption Promotion - Coordinated policies across finance, taxation, and investment are necessary to effectively stimulate consumption and create a supportive policy framework [13][20]. - Initiatives such as fiscal subsidies and loan interest discounts can be employed to expand consumer demand [13][20]. - Enhancing the statistical monitoring system for consumption will help in understanding consumer behavior and improving policy effectiveness [13][20].
凝聚合力持续改善消费环境
Jing Ji Ri Bao· 2025-06-30 22:26
Core Viewpoint - Domestic demand is a fundamental driving force for China's economic development, and expanding domestic demand is essential to meet the growing needs of the people for a better life [1][2] Group 1: Improvement of Consumption Environment - The consumption environment in China has been continuously improving, with enhanced consumer experience and better infrastructure such as modern logistics and online payment systems [1][2] - Various measures have been implemented to protect consumer rights, including the introduction of the Consumer Rights Protection Law and the establishment of online dispute resolution mechanisms [1][2] Group 2: Economic Impact - In the first quarter of this year, China's total retail sales of consumer goods reached 12.47 trillion yuan, a year-on-year increase of 4.6%, with per capita consumer spending rising by 5.2% [2] - Final consumption expenditure contributed 2.8 percentage points to GDP growth, reinforcing its foundational role in economic development [2] Group 3: Policy Initiatives - The State Administration for Market Regulation and other departments have jointly issued a three-year action plan (2025-2027) to optimize the consumption environment, emphasizing the construction of a trustworthy, fair, convenient, and safe consumption environment [2] - A series of policy documents and measures have been introduced to improve quality standards, consumer rights protection, and address prominent issues raised by the public [2] Group 4: Collaborative Governance - Promoting a collaborative governance model involving businesses, social organizations, media, and consumers is essential for building a shared and well-managed consumption environment [5] - Strengthening industry self-regulation and enhancing the capabilities of consumer associations are crucial for improving consumer rights protection services [5]