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OPPO回应屏幕绿线问题:购机4年内提供免费更换屏幕服务
Xin Lang Ke Ji· 2025-10-26 01:51
Core Viewpoint - Recent reports indicate that multiple OPPO users have experienced green lines appearing on the screens of their smartphones, particularly in the Find X series, Reno series, and OnePlus series, with most devices being less than four years old [1] Company Response - OPPO has stated that for devices with screen line issues purchased within four years, they will provide free screen replacement services; for devices older than four years, a discounted screen replacement policy will still be offered, significantly below market prices [1]
OPPO回应“绿线门”:购机4年内免费更换屏幕
Xin Lang Cai Jing· 2025-10-24 10:46
Group 1 - OPPO has responded to the recent "green line" issue affecting its smartphones, offering free screen replacements for devices within four years of purchase and discounted replacement options for devices older than four years [1] - The affected models include OPPO Find X2, X3, X5 series, OPPO Reno 5, 6, 9 series, and OnePlus 8, 9, 10, 11, and Ace series, primarily released between 2019 and 2023, with many complaints linked to screens supplied by Samsung [1][2] - There have been 539 complaints related to the "green line" issue on the Black Cat Complaints platform, indicating significant consumer dissatisfaction with OPPO's after-sales service [1] Group 2 - The occurrence of green lines on smartphone screens is a common issue, often attributed to software or hardware problems, including drops, aging of the LCD layer, water damage, or motherboard display chip failures [2] - The recent surge in complaints is notable, as similar issues have been reported in the past but are less frequent in the industry [2] - The launch of new models from various brands, including OPPO's Find X9, coincides with a critical period for device sales, making quality issues particularly challenging for brands [2][3] Group 3 - OPPO's recent product launch includes the OPPO Find X9, which will feature an eSIM version, marking it as the first domestic eSIM smartphone [3] - OPPO ranks second in brand loyalty with 45% of its users opting for brand upgrades, leading the Android segment [3] - According to Omdia and IDC, OPPO sold 31.9 million units in the first three quarters of 2025, placing it fourth in the Chinese smartphone market, with a narrow gap between the top five brands [3]
10.24犀牛财经晚报:股票私募平均仓位79.68% 传月之暗面将完成数亿美元新融资
Xi Niu Cai Jing· 2025-10-24 10:34
Group 1: Private Equity and Investment Trends - The average position of domestic stock private equity has risen to 79.68%, marking a nearly one-year high, with a 0.55 percentage point increase from the previous week [1] - Since August, the average position has increased by 5.75 percentage points, indicating a significant trend towards increasing positions [1] - As of October 17, 63.40% of stock private equity firms are in heavy or full positions (over 80%), while only less than 20% are in low or empty positions [1] Group 2: Company Financing and Management Changes - Moonshot AI is reportedly completing a new financing round amounting to several hundred million dollars, following a previous round of approximately $300 million in August 2024 [1] - Zhao Changjiang, general manager of Tengshi Fangchengbao, has confirmed his departure from BYD, stating he will take a break [1] - Huatai Asset Management's chairman, Cui Chun, has resigned, with general manager Jiang Xiaoyang taking over the role [1] Group 3: Corporate Responses to Consumer Issues - OPPO has announced a free screen replacement service for devices with a green line issue within four years of purchase, and a discounted replacement policy for devices older than four years [2] - Xiaomi has reduced the price of its K90 model by 300 yuan, and customers who purchased the phone before the price drop can apply for a price difference refund [2] Group 4: Financial Performance Reports - Southern Media reported a 60.73% year-on-year increase in net profit for the first three quarters, despite a 3.01% decline in revenue [7] - Zhongchuan Special Gas achieved a 14.9% increase in revenue and a 3.98% increase in net profit year-on-year for the first three quarters [8] - Taihe Intelligent reported a 46.28% increase in net profit year-on-year for the first three quarters, despite a slight decline in revenue [8] - Wanliyang's net profit increased by 32.58% year-on-year for the first three quarters, although revenue decreased by 2.14% [9] - Xiamen Tungsten's net profit grew by 27.05% year-on-year for the first three quarters, with a significant increase in third-quarter profit [10] - Xinjiang Torch reported a 20.49% increase in net profit year-on-year for the first three quarters [12] - Kailong Co. saw a 20.64% increase in net profit year-on-year for the first three quarters, despite a slight revenue decline [13] - Dianguang Media reported a remarkable 116.61% increase in net profit year-on-year for the first three quarters [14] - Zinc Industry Co. experienced a staggering 1110.26% increase in net profit year-on-year for the first three quarters, despite a net loss in the third quarter [15] Group 5: Market Performance - The Shanghai Composite Index rose by 0.71%, reaching a new high for the year, with significant gains in the computing power and semiconductor sectors [16] - The market saw a total trading volume of 1.97 trillion yuan, an increase of 330.3 billion yuan from the previous trading day [16] - Notable gains were observed in storage chip stocks and commercial aerospace sectors, while coal stocks experienced a collective decline [16]
OPPO回应“绿线门”事件:购机4年内免费更换屏幕
Guo Ji Jin Rong Bao· 2025-10-23 13:40
Core Viewpoint - OPPO is facing a significant consumer trust crisis due to the "green line" issue affecting multiple smartphone models, coinciding with a critical period of new product launches in the smartphone market [1][4][6]. Group 1: Product Quality Issues - Multiple OPPO users have reported the appearance of green lines on their smartphone screens, particularly in the Find X series, Reno series, and OnePlus series, with most devices being less than four years old [1]. - A total of 30 out of 65 OPPO models are identified as "green line hotspots," primarily including models from the Find X2, X3, X5 series, and Reno 5, 6, 9 series, with complaints concentrated from 2019 to 2023 [2]. - The green line issue is a common problem in smartphones, often linked to hardware failures such as screen connection issues or damage, and can also be related to software problems [2]. Group 2: Consumer Response and Company Actions - Consumer dissatisfaction is exacerbated by OPPO's inadequate after-sales service, with reports of customers being told that screen warranty lasts four years, and any issues beyond that would incur costs [4]. - OPPO has responded to the complaints by offering free screen replacements for devices within four years of purchase and discounted replacement options for devices older than four years [4]. Group 3: Market Context - The Chinese smartphone market is currently undergoing adjustments, with a competitive landscape becoming increasingly tight among leading manufacturers [6]. - According to Omdia, the smartphone market in mainland China is projected to decline by 3% year-on-year by Q3 2025, with major brands like vivo, Huawei, Apple, and Xiaomi competing closely for market share [8].
一条绿线,引发OPPO的中年危机
Core Insights - 2025 is a significant year for OPPO as it marks the company's 30th anniversary and its ongoing transformation towards a high-end brand, amidst discussions of its declining market position [1][2] - OPPO has faced a sudden trust crisis due to reports of a "green line" issue on screens, which coincides with the critical launch period of its Find X9 series, intended to drive its high-end ambitions [2][22] Product Issues - Users have reported a persistent "green line" appearing on screens of OPPO and OnePlus devices, particularly after approximately four years of use, affecting various models including the Find X and Reno series [3][6][9] - OPPO has offered free screen replacements for devices activated within four years, but many users face challenges in claiming this service due to missing purchase receipts and other requirements [12][15][19] - The trust in OPPO's product durability is being questioned, as the company has historically marketed itself as a reliable brand [22] Market Performance - OPPO's domestic market share has declined, with Q3 2025 figures showing a drop to 14.5%, ranking fifth behind competitors like vivo, Apple, Huawei, and Xiaomi [23][24] - In the global market, OPPO's share has also weakened, falling out of the top five smartphone manufacturers by Q3 2025, indicating a significant decline in its competitive position [25][27] Competitive Landscape - OPPO's struggles in the high-end market are evident, as it lags behind competitors like Apple and Huawei, which have successfully launched popular high-end models [27] - The company faces internal competition within its product lines, particularly between the Reno and OnePlus series, which overlap in pricing and features [28] - A lack of core technological innovation has been identified as a primary reason for OPPO's decline, with previous advantages in fast charging technology and self-developed chips failing to maintain a competitive edge [28]
一条绿线,引发OPPO的中年危机
凤凰网财经· 2025-10-20 13:51
Core Insights - 2025 is a significant year for OPPO as it marks the company's 30th anniversary and a critical phase in its transformation towards a high-end brand [2][6] - OPPO has faced a decline in market ranking, now trailing behind competitors like Huawei, Xiaomi, and vivo [3][34] - A sudden product trust crisis has emerged due to widespread reports of a "green line" issue on screens, impacting consumer confidence [4][34] Group 1: Product Trust Crisis - Users have reported a persistent "green line" appearing on screens of OPPO and OnePlus devices, particularly after approximately four years of use [7][10] - The issue has affected various models, including the high-end Find X series and the mid-range Reno series, leading to a growing number of complaints [6][10] - OPPO's customer service has been criticized for inconsistent policies regarding screen replacements, with many users facing difficulties in obtaining free repairs due to missing purchase receipts [17][20][26] Group 2: Market Performance - In Q3 2025, OPPO's domestic shipment volume was 9.9 million units, with a market share of 14.5%, reflecting a decline from previous quarters [34][35] - OPPO's global market presence has weakened, dropping out of the top five smartphone manufacturers by Q3 2025, indicating a significant loss in competitive standing [36][38] - The company's high-end market performance remains insufficient, with flagship models like the Find X series failing to achieve significant sales compared to competitors [38][39] Group 3: Challenges and Future Outlook - OPPO's struggles are attributed to a lack of core technological innovation, which has hindered its ability to compete effectively in a saturated market [39] - The company faces internal competition between its Reno and OnePlus product lines, leading to market inefficiencies [38][39] - To overcome its current challenges, OPPO must focus on technological advancements, quality control, and improving customer service to rebuild trust with consumers [39]
刘波卸任OPPO法定代表人等职务 此前曾卸任中国区总裁
Core Insights - OPPO's leadership changes include the resignation of Liu Bo as the legal representative and president of OPPO China, with Dan Yaohui taking over [1][2] - Liu Bo's departure is attributed to his participation in a high-level executive training program, which has previously produced several key executives [2] - Dan Yaohui, the new head, has a background in product planning and has held various leadership roles within OPPO since 2006 [2] Company Strategy - Liu Bo emphasized OPPO's focus on five core areas: imaging, gaming, productivity, health, and AI, while maintaining a dual flagship strategy with the Find X and Find N series [3] - The company aims to develop a cohesive ecosystem around its mobile devices, integrating IoT products with its smartphone offerings [3] Market Position - According to Canalys, OPPO shipped 10.6 million units in Q1 2025, a 3% year-over-year decline, capturing 15% of the Chinese smartphone market, ranking third [4] - The company faces competitive pressure from rivals like Huawei and Xiaomi, necessitating a high-end strategy and resource integration in offline channels [4]