Financial Data and Key Metrics Changes - The meeting confirmed that the 2025 Annual Report, including financial statements certified by KPMG LLP, was made available to stockholders [4] - A total of 39,050,213 shares of common stock were outstanding and entitled to vote, with approximately 93.46% represented by proxy at the meeting [6] Business Line Data and Key Metrics Changes - The meeting included proposals for the election of six directors and the ratification of KPMG LLP as the Independent Auditor for the fiscal year ending June 27, 2026 [11][12] - The share reserve under the amended and restated 2019 Equity and Incentive Compensation Plan will be increased by 1,900,000 shares if approved [12] Market Data and Key Metrics Changes - No specific market data or key metrics changes were discussed during the meeting [0] Company Strategy and Development Direction and Industry Competition - The company is focused on maintaining strong governance through the election of directors and the approval of compensation plans for executive officers [11][12] Management's Comments on Operating Environment and Future Outlook - Management did not provide specific comments on the operating environment or future outlook during this meeting [0] Other Important Information - The final report of the Inspector of Election will be filed with the records of the meeting, and results will be reported on a Form 8-K to be filed with the SEC within the next four business days [17] Q&A Session All Questions and Answers Question: Were there any questions on Proposals 1 through 4? - The polls were closed, and the results indicated that all proposals were approved, including the election of directors and the ratification of KPMG LLP as the Independent Auditor [14][15]

Financial Data and Key Metrics Changes - The company reported earnings per share of $1.19 for Q3 2025, down from $1.36 in the previous quarter and $1.32 in Q3 2024 [5][24] - Return on average assets was 1.11% and pre-provision return on average assets was 1.61% [6] - Net interest income increased by $5.5 million compared to the previous quarter, reaching $158 million, while net interest margin improved by two basis points to 4.23% [6][27] - Non-performing assets increased by $22 million, resulting in a ratio of 83 basis points compared to 71 basis points in the linked quarter [10][21] Business Line Data and Key Metrics Changes - Loan growth was annualized at 6%, amounting to $174 million, net of $22 million in guaranteed loans sold during the quarter [8][16] - Deposit growth was exceptional, with an increase of $240 million in the quarter, leading to a total deposit growth of $822 million year-over-year [9][19] - Specialty deposits grew by $189 million in the quarter and $681 million year-over-year, reflecting a 22% increase [20] Market Data and Key Metrics Changes - Growth was observed in the Southwest markets, particularly in Dallas and Las Vegas, contributing to high-quality loan growth [8][14] - The company experienced solid customer deposit growth across all regions year-over-year, with non-interest-bearing accounts representing over 32% of total deposits [19] Company Strategy and Development Direction - The company is focused on integrating new associates from recent branch acquisitions and enhancing its presence in strong markets [12] - The strategy emphasizes organic growth and maintaining a balanced deposit base while exploring potential M&A opportunities that align with its growth objectives [59][60] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism regarding client confidence due to recent economic developments, including interest rate cuts and clarity in trade policies [12][13] - The company anticipates continued loan production and onboarding of new clients, with expectations for a strong finish to 2025 [13][34] Other Important Information - The company increased its quarterly dividend by $0.01 to $0.32 per share for Q4 2025, reflecting confidence in its financial performance [10][34] - The provision for credit losses increased to $8.4 million, primarily due to net charge-offs and an increase in non-performing loans [31] Q&A Session Summary Question: Can you provide clarity on the resolution timeline for the Southern California credits and the life insurance premium finance loan? - Management indicated that the resolution for the Southern California loans may take longer than anticipated due to a secondary bankruptcy filing, while the life insurance loan is expected to be resolved through litigation, with full principal coverage assured [40][41] Question: What is the company's exposure to non-depository financial institutions (NDFIs)? - The company maintains a portfolio of approximately $260 to $270 million in balances across various private lending relationships, focusing on first mortgage secured loans [42][43] Question: What is the expense outlook for the fourth quarter and into 2026? - The company expects total expenses to increase by approximately 3.5% year-over-year, with additional costs related to the branch acquisition factored in [49][50] Question: How does the company view fee income growth moving forward? - Management anticipates fee income growth to be mid-single-digit, with expectations for a rebound in the fourth quarter, although it may not reach the highs of previous quarters [50][73] Question: What are the company's priorities regarding capital deployment? - The primary focus is on organic growth, with M&A opportunities considered if they align with strategic goals; share buybacks are also on the table if suitable opportunities arise [59][76]

Financial Data and Key Metrics Changes - Non-GAAP earnings per share increased by 7% year-over-year, reaching $1.10, driven by a record third quarter non-GAAP operating margin of 10.8% [3][5] - Total net sales in the third quarter increased by 3% organically compared to the same period last year [5] - Non-GAAP operating margin expanded by 10 basis points year-over-year, marking the highest EBIT margin for the third quarter [5] Business Line Data and Key Metrics Changes - In the workplace furnishings segment, organic net sales increased by 3% year-over-year, with a non-GAAP segment operating profit margin exceeding 12% [5][6] - Residential building products revenue was roughly unchanged year-over-year, with new construction revenue down slightly and remodel retrofit sales growing modestly [6][7] - Orders in the residential building products segment increased by 2% year-over-year, with remodel retrofit orders up mid-single digits [9] Market Data and Key Metrics Changes - Builder sentiment has weakened recently, reflecting elevated interest rates and affordability issues, with permits moving lower [9][10] - The office space market is showing signs of recovery, with net absorption expected to be the highest since 2019, indicating improved demand for office furniture [12] - 18 of the largest U.S. markets are exceeding pre-pandemic leasing activity, suggesting a positive trend for workplace furnishings [12] Company Strategy and Development Direction - The company remains focused on margin expansion efforts and continued revenue growth while investing for future growth [8][10] - The pending acquisition of Steelcase is expected to create synergies of $120 million and accretion of $1.20 per share when fully mature [19] - The company is optimistic about long-term market fundamentals in residential building products, despite a soft new construction environment [14] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving double-digit non-GAAP EPS growth for the fourth consecutive year, despite ongoing macroeconomic uncertainties [18] - The company anticipates strong results driven by margin expansion and continued volume growth, with a focus on investing in growth initiatives [8][15] - Management highlighted the positive trends in the workplace furnishings market, particularly related to return-to-office dynamics [11][13] Other Important Information - The company expects fourth quarter revenue in workplace furnishings to increase at a high single-digit rate year-over-year, with residential building products also projected to grow at a high single-digit rate [16] - The anticipated post-closing net leverage is expected to approximate 2.1x, with a return to the targeted range of 1x-1.5x within 18-24 months [17] Q&A Session Summary Question: Clarification on Steelcase accretion - The $1.20 of accretion from Steelcase is based on the previously outlined synergies of $120 million, with confidence in achieving this figure [22][24] Question: Update on KI and Mexico contributions - The company expects to recognize $45 million-$50 million from KI and Mexico between 2025 and 2026, with more expected in 2025 than 2026 [25] Question: Industry volume relative to pre-pandemic levels - The company estimates that industry-wide volumes are still down by 30%-35% compared to pre-pandemic levels, indicating potential for mid-single-digit volume growth in the coming years [28][29] Question: Full-year guidance comparison - Revenue expectations for both workplace and residential segments remain in line with prior expectations, with some pressure on product mix and timing of investments [32] Question: Growth potential in residential building products - The company believes it can outperform the market despite a challenging environment, supported by ongoing investments and strong relationships with builders [34][36] Question: Risks associated with Steelcase integration - The company plans to maintain dealer partnerships and brand distribution during the integration, ensuring continued focus on unique brand positions [38][39]

Financial Data and Key Metrics Changes - MSCI reported organic revenue growth of 9%, adjusted EBITDA growth of 10%, and adjusted earnings per share growth of over 15% in Q3 2025 [6] - The company repurchased $1.25 billion worth of shares in Q3, bringing year-to-date repurchases to over $1.5 billion, with an additional $3 billion authorized for future repurchases [6] Business Line Data and Key Metrics Changes - The Index franchise achieved recurrent net new subscription sales growth of 27%, with 43% growth in the Americas [7] - Total AUM in investment products linked to MSCI indices reached $6.4 trillion, including $2.2 trillion in ETFs and $4.2 trillion in non-ETFs [7] - Analytics saw recurrent net new sales growth of 16%, driven by strong adoption of risk tools and equity models by hedge funds [8] - Subscription run rate growth was 9% for asset owners, 11% for wealth managers, and 9% for banks and broker dealers [10][12][14] Market Data and Key Metrics Changes - MSCI's ETF run rate hit a record high of nearly $800 million, driven by record AUM levels in both ETF and non-ETF products linked to MSCI indices [6][7] - Equity ETFs linked to MSCI indexes captured $46 billion of inflows during Q3 [17] Company Strategy and Development Direction - MSCI is focusing on expanding its presence in newer client segments while deepening penetration in established segments [9] - The company is leveraging AI to enhance existing products and develop new capabilities, aiming to unlock significant value for clients and shareholders [9][41] - MSCI is committed to becoming a leading provider of transparency tools in the private credit space, with a focus on innovation and product development [25][28] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the long-term opportunities and growth potential from recent innovations and investments [16] - The company is optimistic about the recovery of the active asset management industry and aims to help clients develop new products [31][60] - Management acknowledged challenges in the sustainability and climate segment but emphasized ongoing efforts to monetize climate-related indices [53][55] Other Important Information - MSCI launched a Private Credit Factor Model and a new global taxonomy for private assets, enhancing transparency and standardization in private markets [8][9] - The retention rate for sustainability and climate solutions was nearly 94%, reflecting the essential nature of MSCI's tools [20] Q&A Session Summary Question: Strategy around private credit - Management is bullish on private credit, emphasizing the need for transparency tools and credit assessments to attract institutional capital [24][25][28] Question: New products and marketing efforts - The strategy includes helping the active asset management industry create new products, particularly in the active ETF space [31][60] Question: AI opportunities and cost savings - AI is expected to dramatically increase margins by enabling faster product development and reducing operational costs [63][64] Question: Pipeline and sales cycle for Q4 - The overall environment is stable, with a healthy product pipeline supporting strong client engagement [46][48] Question: Non-ETF and fixed income business performance - Non-ETF revenue growth can be affected by lumpiness, while fixed income AUM is around $90 billion, with ongoing focus on innovation [52][55] Question: Active ETFs economics and competitive advantages - Active ETFs are seen as a new revenue opportunity, with significant growth potential without cannibalizing existing business [58][60] Question: Competitive moat against new entrants - MSCI's proprietary data and trusted reputation create significant barriers to entry for potential competitors [72][75] Question: Performance of net new sales in EMEA - There was a decline in net new sales in EMEA, with ongoing product innovation aimed at addressing client needs [78]

Financial Data and Key Metrics Changes - Total operating revenues for Q3 2025 were $784 million, a 4% decrease compared to Q3 2024 [24] - EBITDA reached $264 million with a margin of 33.6%, aligned with guidance [27] - Net profit was $6 million, translating to earnings per ADS of $0.05 [27] - Cash flow generated by operating activities in Q3 was $205 million, with total liquidity at $794 million [28] Business Line Data and Key Metrics Changes - Domestic load factor reached 89.8%, consistent with last year's levels, reflecting stable demand [6][14] - International load factor was at 77%, prioritizing yield over loads to optimize profitability [14] - Average ancillary revenue per passenger for Q3 was $56, consistently above $50 for eight consecutive quarters [15] Market Data and Key Metrics Changes - The recovery in cross-border demand is evident, with traffic improving month over month [6][15] - Booking trends in the US-Mexico transborder market show sustained improvement compared to last year [40][54] Company Strategy and Development Direction - The company is focused on maintaining a disciplined growth strategy, with a capacity growth outlook of approximately 7% for 2025 [7][23] - Volaris aims to enhance its ultra-low-cost carrier model by expanding ancillary products and optimizing distribution channels [11][21] - The company is adapting its fleet plan to ensure flexibility in response to demand trends [8][31] Management's Comments on Operating Environment and Future Outlook - Management noted that demand momentum is building, with a stable domestic demand and improved travel sentiment in cross-border markets [4][5] - The company expects to close 2025 and enter 2026 stronger and more efficient, with a focus on capturing opportunities and driving sustained profitability [12][36] Other Important Information - The company has a favorable position with an order book of 122 aircraft, with 84% being A320neo to A321neo models [31] - Volaris is leveraging technology to enhance customer service, with 79% of customer interactions now handled through digital channels [22] Q&A Session Summary Question: Can you elaborate on the stronger-than-normal seasonality in international markets and the inflection point in the US-Mexico transborder market? - Management indicated that since mid-August, sales in the US-Mexico transborder market have been above last year's levels, showing optimism for Q4 traffic evolution [40] Question: How many lease returns are expected next year, and how does that compare to this year? - Management expects 17 re-deliveries next year compared to 7 this year, emphasizing the importance of managing capacity in line with consumer demand [42] Question: What is the expected RASM uplift from new initiatives? - Management expects a positive year-over-year impact on RASM from new products starting in 2026, with specific targets to be communicated in future guidance [46] Question: How will the customer mix diversification impact costs? - Management assured that broadening the customer base will not significantly impact costs or complexity, maintaining a low-cost model [48] Question: What is the outlook for grounded aircraft and AOGs? - Management anticipates an average of 32-33 grounded aircraft next year, with a goal of no material impacts from AOGs by the end of 2027 [57][71] Question: What is the expected CapEx for 2026 compared to 2025? - Management indicated that CapEx for 2026 is expected to be higher than the $250 million planned for 2025 due to maintenance and re-delivery investments [61]

Financial Data and Key Metrics Changes - Distributable earnings for Q3 2025 were $4.2 million or $0.29 per share, at the high end of guidance [4][12] - A regular quarterly dividend of $0.28 per share was declared, equating to an annualized yield of 11% [4] - The company ended the quarter with $77 million in cash and $310 million in capacity on secured financing facilities [14][15] Business Line Data and Key Metrics Changes - The portfolio consisted of $642 million in floating-rate first mortgage commitments across 22 loans, with a weighted average all-in yield of 8.2% and a weighted average loan-to-value of 67% [5] - The weighted average risk rating at quarter end was 2.9, with all loans current on debt service and no non-accrual balances [6][15] Market Data and Key Metrics Changes - Market sentiment improved following the Federal Reserve's rate cut in September, driving new financing activity [9] - Demand for floating-rate bridge financing remains strong, particularly due to 2021 and 2022 vintage floating-rate multifamily loan maturities [9][10] - The company is currently evaluating over $1 billion of loan opportunities, with a shift towards a higher proportion of acquisition financing [11] Company Strategy and Development Direction - The company aims to deploy capital into opportunities that offer the best relative value in the current environment, focusing on disciplined capital deployment [8] - The strategy includes maintaining strong sponsor relationships and leveraging underwriting and asset management expertise to generate attractive risk-adjusted returns [8] Management's Comments on Operating Environment and Future Outlook - Management noted that competition remains elevated, but they continue to find compelling opportunities that meet return thresholds [8] - Expectations of further rate cuts before year-end are anticipated to enhance borrower engagement and transaction volume [7][9] - The company expects fourth-quarter distributable earnings to be in the range of $0.29-$0.31 per share [13] Other Important Information - The company reported full repayment of two loans totaling $53.8 million during the quarter, with expectations for additional repayments in 2026 [7] - The CECL reserve remains modest at 150 basis points of total loan commitments, unchanged from the previous quarter [15] Q&A Session Summary Question: Expected repayments for the remainder of the year - Management confirmed that the only expected repayment before year-end is $15.3 million, with the majority of repayments scheduled for 2026 [17] Question: Sourcing of new loans and competition - Management indicated that most transactions come from traditional channels like mortgage banking, with a solid reputation helping to win loans [19] Question: Impact of lower SOFR on CECL reserve - Management explained that while lower SOFR could impact the CECL reserve, many factors influence it, and they maintain a conservative approach [23][24] Question: Demand for multifamily equity - Management noted that there is always demand for equity capital, especially with many loan maturities requiring additional equity [25][26] Question: Activity of banks in multifamily debt markets - Management observed that larger banks are active in the multifamily space, while smaller regional banks are more selective [28] Question: Cash balance increase - Management attributed the increase in cash balance to timing of repayments and the expectation of new loan originations [31] Question: NIM compression outlook - Management believes they are at the trough of NIM compression and expects to identify appropriate transactions for better returns [35]

Financial Data and Key Metrics Changes - Travelzoo's consolidated Q3 revenue was $22.2 million, up 10% from the prior year, and $21.9 million in constant currency, up 9% from the prior year [3] - Operating income decreased to $0.5 million, or 2% of revenue, down from $4 million in the prior year [3] - Non-GAAP operating profit for Q3 2025 was $1.1 million, approximately 5% of revenue, compared to $4.9 million in the prior year [7] - Cash flow from operations was negative $0.4 million, with consolidated cash and equivalents at $9.2 million [7] Business Line Data and Key Metrics Changes - Advertising and commerce revenue was $18.6 million for Q3 2025, while membership fees increased to $3.6 million, expected to account for about 25% of revenue next year [5][6] - The average acquisition cost for a full paying club member increased from $28 in Q1 to $40 in Q3, with a quick payback period [4][5] Market Data and Key Metrics Changes - Revenue growth was observed across all reporting segments, with significant investment in member acquisition in the UK [6] - DAX Flight Club revenue increased by 12%, with operating profit lower in both North America and Europe segments [6] Company Strategy and Development Direction - The company aims to leverage its global reach and trusted brand to negotiate more exclusive offers for club members [9] - The focus is on growing the number of paying members and accelerating revenue growth through converting legacy members and adding new club members [12] Management's Comments on Operating Environment and Future Outlook - Management noted that fluctuations in reported net income are possible, but they expect revenue growth to continue in Q4 2025 [7][8] - The advertising environment was slower in Q3, particularly in the UK, due to economic uncertainty, but the overall sentiment in the U.S. remains positive [27][28] Other Important Information - The company is developing Travelzoo Meta in a financially disciplined manner, with updates expected in due time [13] - Membership provides exclusive offers and benefits, including complimentary access to airport lounges [10][11] Q&A Session Summary Question: What is driving the popularity of Travelzoo's offerings? - Management indicated that exclusive offers motivate members to travel more affordably, enhancing the value of membership [16] Question: How does membership growth reconcile with expectations? - Membership growth is in line with expectations, with Travelzoo membership growing faster than DAX Flight Club [17] Question: What is driving the increase in customer acquisition costs? - The slight increase in acquisition costs is attributed to scaling and spending more on member acquisition channels [20][21] Question: How is the current advertising environment? - The advertising revenue was slower in Q3, particularly in the UK, but the U.S. market sentiment remains positive [27][28] Question: What are the retention efforts for subscribers? - Management is tracking retention and expects higher renewal rates for legacy members starting in Q1 of next year [32][37] Question: Are there any concerns from travel suppliers regarding occupancy? - Suppliers are focused on maintaining occupancy rates, and there are no significant changes in their outlook [54]

Financial Data and Key Metrics Changes - Net income for Q3 2025 was $1.1 billion, including $675 million after-tax from the increase in fair value of equity securities [5] - Non-GAAP operating income for Q3 2025 was $449 million, more than doubling from the previous year [5] - The property casualty combined ratio improved to 88.2%, a 9.2 percentage point improvement year-over-year [5][6] - The accident year 2025 combined ratio before catastrophe losses improved by 2.1 percentage points compared to accident year 2024 [6] Business Line Data and Key Metrics Changes - Consolidated property casualty net written premiums grew by 9% in Q3 2025 [7] - Commercial lines net written premiums increased by 5% with a combined ratio of 91.1%, improving by 1.9 percentage points [8] - Personal lines net written premiums grew by 14%, with a combined ratio of 88.2%, improving by 22.1 percentage points [8] - Excess and surplus lines saw an 11% increase in net written premiums with a combined ratio of 89.8%, improving by 5.5 percentage points [8] Market Data and Key Metrics Changes - Cincinnati RE's net written premiums decreased by 2% due to changing conditions in the property market, with a combined ratio of 80.8% [9] - Cincinnati Global's combined ratio was 61.2%, with premium growth of 6% [9] - Life insurance subsidiary reported a 40% net income growth, with term life insurance earned premiums growing by 5% [9] Company Strategy and Development Direction - The company remains confident in its long-term strategy and has seen strong investment income growth due to portfolio rebalancing [5] - The insurer's financial strength ratings were upgraded to AA- by Fitch Ratings, reflecting a decade of profitability and growth [16] - The company aims to continue building strong relationships with agents and policyholders while adapting to evolving market needs [16] Management's Comments on Operating Environment and Future Outlook - Management noted that while growth has slowed, the company is still performing well and remains profitable in commercial auto [20][21] - The company is focused on maintaining a rational and stable competitive environment despite pressures from legal system abuse and social inflation [59] - Management expressed confidence in the underwriting and pricing strategies, emphasizing a long-term view on profitability [60] Other Important Information - The company paid $134 million in dividends during Q3 2025 and repurchased approximately 404,000 shares [14] - The book value reached a record high of $98.76 per share, with $15.4 billion of GAAP consolidated shareholders' equity [15] Q&A Session Summary Question: Insights on commercial auto performance and prior year development - Management discussed favorable development across all lines, with commercial auto showing profitability despite some prior year development concerns [20][21][24] Question: General liability performance in light of industry issues - Management acknowledged pressures from legal system abuse but maintained confidence in their consistent underwriting processes [31][32] Question: New business trends and competitive pricing - Management reported strong new business numbers across all segments, emphasizing a focus on pricing and underwriting strategies [38][42] Question: Catastrophe reinsurance strategy for 2026 - Management confirmed a consistent approach to purchasing property CAT cover for balance sheet protection, with no changes anticipated [77][78]

Financial Data and Key Metrics Changes - Net income for Q3 2025 was $1.1 billion, including $675 million after-tax from the increase in fair value of equity securities still held [5] - Non-GAAP operating income for Q3 2025 was $449 million, more than double compared to the same quarter last year [5] - The property casualty combined ratio improved to 88.2%, a 9.2 percentage point improvement year-over-year, with catastrophe losses decreasing by 9.3 points [5][6] - The accident year 2025 combined ratio before catastrophe losses improved by 2.1 percentage points compared to accident year 2024 [6] Business Line Data and Key Metrics Changes - Consolidated property casualty net written premiums grew by 9% for the quarter [7] - Commercial lines net written premiums increased by 5% with a combined ratio of 91.1%, improving by 1.9 percentage points [8] - Personal lines net written premiums grew by 14%, with a combined ratio of 88.2%, improving by 22.1 percentage points [8] - Excess and surplus lines saw a net written premium growth of 11% and a combined ratio of 89.8%, improving by 5.5 percentage points [8] - Cincinnati RE's net written premiums decreased by 2%, with a combined ratio of 80.8% [9] - Cincinnati Global's combined ratio was 61.2%, with premium growth of 6% [9] - Life insurance subsidiary reported a 40% net income growth, with term life insurance earned premiums growing by 5% [9] Market Data and Key Metrics Changes - Average renewal price increases for most lines of business were lower than Q2 2025 but remained healthy, with commercial lines averaging mid-single-digit increases and E&S lines in the high single-digit range [7] - Personal lines included homeowner in the low double-digit range and personal auto in the high single-digit range [7] Company Strategy and Development Direction - The company remains confident in the long-term direction and strategy of its insurance business, focusing on pricing and risk segmentation [5][16] - The company aims to continue building strong relationships with independent insurance agents and enhancing underwriting decisions [5][16] - The insurer financial strength ratings were upgraded to AA- by Fitch Ratings, reflecting a decade of profitability and growth [16] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the operating performance and long-term strategy, highlighting strong investment income growth and effective risk management [5][16] - The company is focused on maintaining a stable and consistent market presence, particularly in California, while adapting to updated risk models following significant fire losses [43][44] Other Important Information - The company paid $134 million in dividends during Q3 2025 and repurchased approximately 404,000 shares at an average price of $149.75 [14] - The quarter-end book value reached a record high of $98.76 per share, with $15.4 billion of GAAP consolidated shareholders' equity [15] Q&A Session Summary Question: Insights on commercial auto performance and prior year development - Management noted favorable development across all lines, with commercial auto showing profitability despite some prior year development concerns [20][21] Question: Concerns regarding large claims in commercial lines - Management indicated that while large losses increased, there was no unexpected concentration of large losses, and the overall trend remains manageable [25][26] Question: General liability performance compared to commercial auto - Management reiterated confidence in casualty lines, citing a consistent process and favorable development across accident years [31][32] Question: Changes in credit quality of the investment portfolio - Management confirmed a focus on high-quality bonds, maintaining a conservative approach to credit quality [34] Question: New business trends and competitive pricing environment - Management expressed optimism about new business growth across segments, emphasizing a disciplined approach to pricing and underwriting [38][39] Question: Catastrophe reinsurance strategy for 2026 - Management stated that the strategy for purchasing property CAT cover will remain consistent, focusing on balance sheet protection [77][78]

Financial Data and Key Metrics Changes - Travelzoo's consolidated Q3 revenue was $22.2 million, up 10% from the prior year, and $21.9 million in constant currency, up 9% from the prior year [3] - Operating income decreased to $0.5 million, or 2% of revenue, down from $4 million in the prior year [3] - Non-GAAP operating profit for Q3 2025 was $1.1 million, approximately 5% of revenue, compared to $4.9 million in the prior year [7] Business Line Data and Key Metrics Changes - Advertising and commerce revenue was $18.6 million for Q3 2025, while revenue from membership fees increased to $3.6 million, expected to account for about 25% of revenue next year [5][6] - The average acquisition cost for a full paying club member increased from $28 in Q1 to $40 in Q3, with a quick payback period [4][5] Market Data and Key Metrics Changes - Revenue growth was observed across all reporting segments, with significant investments in member acquisition in the UK [6] - Jack's Flight Club revenue increased by 12%, although operating profit was lower in both North America and Europe segments [6] Company Strategy and Development Direction - The company aims to leverage its global reach and trusted brand to negotiate more exclusive offers for club members, focusing on growing the number of paying members and accelerating revenue growth [9][12] - Future plans include developing Travelzoo Meta and enhancing the advertising business while maintaining a disciplined approach to financial management [12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the growth of membership revenue, which is expected to be a significant driver of profitability in the future [17] - The current advertising environment is experiencing fluctuations, particularly in the UK, but overall sentiment in the U.S. remains positive [27][28] Other Important Information - As of September 30, 2025, consolidated cash and cash equivalents were $9.2 million, with cash flow from operations being negative $0.4 million [7] - The company repurchased 148,602 shares during the quarter [7] Q&A Session Summary Question: What is driving the popularity of Travelzoo's offerings despite economic uncertainty? - Management highlighted that exclusive offers available only to members motivate travel enthusiasts to travel more affordably and enjoy luxury experiences [16] Question: How does the membership growth align with expectations? - Membership growth is in line with expectations, with Travelzoo membership growing faster than Jack's Flight Club [17] Question: What is driving the increase in customer acquisition costs? - The slight increase in acquisition costs is attributed to scaling and spending more on member acquisition, but optimizations are being implemented to manage costs [20][21] Question: How is the current advertising environment perceived? - The advertising revenue was slower than usual, particularly in the UK, but the U.S. market remains stable [27][28] Question: What are the retention efforts for subscribers? - Retention metrics are being tracked, with expectations for higher renewal rates, especially for legacy members [32][37] Question: Are there any concerns from travel suppliers regarding occupancy rates? - Suppliers are focused on maintaining high occupancy rates, and there are no significant concerns reported [54]