Core Insights - Starbucks is facing challenges with slumping sales and decreased customer traffic, prompting new CEO Brian Niccol to implement a back-to-basics strategy [2][5] - Former CEO Howard Schultz expressed confidence in Niccol's ability to revitalize the company, while stating he will not return to the CEO role [3][6] Company Strategy - Niccol's strategy aims to restore Starbucks' core identity and enhance customer experience, including the reintroduction of the condiment bar and personalized service with hand-written names on cups [5][6] - The company's Q4 earnings call revealed a 3% decline in revenue compared to the previous year, indicating ongoing struggles to attract customers [5] Leadership Transition - Brian Niccol took over as CEO in September, succeeding Howard Schultz, who has been pivotal in Starbucks' growth from 11 stores to 35,000 locations globally [4] - Schultz, who has served multiple terms as CEO, has stated he will not return to the position, allowing Niccol to lead the company forward [6]

Core Insights - Amazon is developing smart glasses for its delivery workers to enhance package delivery efficiency and navigation [1][3][4] - The project, codenamed "Amelia," faces challenges such as battery life and location data accuracy [5] - Amazon aims to improve its delivery operations, particularly in the "last mile" segment, by integrating AI technology and smart glasses [7][8] Development of Smart Glasses - The glasses will provide navigation assistance within buildings and allow workers to take pictures of delivered packages [3][4] - Having information displayed on glasses instead of handheld devices would enable workers to carry more packages and save time [4] Challenges and Innovations - Key challenges include developing a battery that lasts several hours and gathering sufficient location data for effective navigation [5] - Amazon has previously launched consumer-focused smart glasses, the Echo Frames, which serve as a basis for the delivery-focused version [6] Delivery Efficiency - The company has reported a 30% year-over-year increase in same-day or next-day deliveries to Prime members, totaling 5 billion items delivered this year [8] - Amazon is also planning to implement AI technology to optimize package delivery routes for drivers starting in early 2025 [7][8]

Lawmakers and Wall Street analysts are worried about the future of the chip giant Intel.Intel is set to receive federal aid under the CHIPS Act to boost US semiconductor production.Here's what needs to go right for Intel, the only US-based manufacturer of powerful chips. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read preview Thanks for signing up! Go to newsletter preferences Thanks for signing up! Access your favorite topics in a ...

TSMC will stop providing Chinese customers with some of its most advanced AI chips, per reports.The US has been clamping down on China's access to advanced technology.The move is not expected to hurt TSMC's revenue, sources told the FT. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read preview Thanks for signing up! Go to newsletter preferences Thanks for signing up! Access your favorite topics in a personalized feed while you're on t ...

British Airways owner IAG reported profits were up 15% from the same period last year.One analyst said the group avoided being affected by Boeing delivery delays like some rivals.Supply-chain constraints on engines have promoted some routes to be cut this winter. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read preview Thanks for signing up! Go to newsletter preferences Thanks for signing up! Access your favorite topics in a personal ...

Airbnb reported earnings after the market closed on Thursday. CEO Brian Chesky pointed to multiple growth areas for the company. He also teased a move beyond short-term rentals that Airbnb will make public in 2025. Insider Today NSIDER TODA Sign up to get the inside scoop on today's biggest stories in markets, tech, and business — delivered daily. Read preview Bull Thanks for signing up! Go to newsletter preferences Thanks for signing up! Access your favorite topics in a personalized feed while you're on th ...

Apple will face hefty costs if Donald Trump sticks to his blanket tariffs pledge.Trump previously said he's considering levies of more than 60% on Chinese products.IPhone prices would likely rise as a result, economist Jacob Channel said. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read preview Thanks for signing up! Go to newsletter preferences Thanks for signing up! Access your favorite topics in a personalized feed while you're on ...

Core Insights - Starbucks' mobile app experienced outages on the first day of its holiday menu launch, preventing customers from placing orders [2][4][5] - The app has been a significant growth driver for Starbucks, but it has also created operational challenges for employees due to the volume of mobile orders [3][5][6] - The company acknowledged the outage and stated that it was a temporary issue affecting the order ahead and pay feature, while still serving customers in stores and drive-thrus [4][5] Group 1 - The outage occurred during a peak time for coffee orders, with reports of issues starting around 8 a.m. ET [3] - Customers reported being directed to place orders in-store instead of through the app [3][4] - The holiday menu includes new offerings such as a gingerbread-flavored chai and themed merchandise [4] Group 2 - Starbucks has seen a growth in mobile orders over recent years, but employees have expressed feeling overwhelmed by the volume, especially with customized drinks [5] - The new CEO, Brian Niccol, mentioned plans to implement "guardrails" on mobile orders to simplify the process for baristas [6]

Boeing reached a deal with striking workers but still has many problems.It needs to increase aircraft production while also improving quality.Analysts are optimistic about a turnaround under CEO Kelly Ortberg's four-point plan, but it will take time. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read preview Thanks for signing up! Go to newsletter preferences Thanks for signing up! Access your favorite topics in a personalized feed whi ...

Facebook bought WhatsApp a decade ago for $22 billion.WhatsApp is finally starting to look like a real business for parent company Meta.The messaging app is fueling Meta's non-advertising revenue growth.That's a win for Meta's broader strategy of monetizing DMs across its apps. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read preview Thanks for signing up! Go to newsletter preferences Thanks for signing up! Access your favorite topic ...