Financial Performance - The company reported a mid-year revenue of HKD 6.5 billion, reflecting a year-on-year increase of 12%[13]. - The company reported a total revenue for the six months ended June 30, 2021, of HKD 18,355 million, compared to HKD 15,643 million for the same period in 2020, representing a growth of 17.3%[62]. - The net profit for the first half of 2021 was HKD 376 million, up from HKD 254 million in the first half of 2020, indicating a growth of approximately 47.9%[49]. - The company reported a significant increase in user data, with a total of 500 million active users, representing a growth of 25% year-over-year[16]. - The company anticipates achieving break-even for its Viu OTT streaming service in the short term, driven by data analytics and engaging content[11]. - The company has set a performance guidance of 20% revenue growth for the upcoming fiscal year[16]. - The company reported a significant contribution to the Hong Kong insurance industry, with key executives recognized for their achievements, including Mr. Xie receiving the Gold Bauhinia Star in 2001[14]. User Growth and Engagement - Viu OTT service recorded significant growth in monthly active users, paid users, and revenue, with a total of 49.4 million monthly active users and 7 million paid users, representing increases of 37% and 62% year-on-year respectively[7]. - User data showed a growth in active subscribers, reaching 3.2 million, which is a 15% increase compared to the previous year[13]. - Viu's monthly active users reached 49.4 million, a 37% increase year-over-year, while paid users grew to 7 million, up 62%[138]. - ViuTV's total revenue nearly doubled year-over-year, significantly exceeding budget expectations[138]. Business Expansion and Strategy - The company is actively preparing to open a golf resort in Thailand in the third quarter, while the operation of the Niseko Park Hyatt Hotel has been adjusted due to the pandemic[5]. - The company plans to expand its market presence in Southeast Asia, targeting a 30% increase in market share by 2023[16]. - The company is considering strategic acquisitions to bolster its service offerings, with a budget of HKD 2 billion allocated for potential deals[13]. - The company is committed to exploring new digital service revenue channels while enhancing market penetration through its integrated service offerings[11]. - The company plans to divest its data center business in Hong Kong and Malaysia for $750 million, with proceeds aimed at strategic investments and shareholder value creation[11]. Operational Efficiency and Cost Management - The company reported a 5% increase in operating margin, attributed to cost optimization measures implemented in the last quarter[13]. - For the six months ended June 30, 2021, the operating costs decreased by 8% to HKD 29.32 billion due to various cost control measures implemented in response to uncertain operational and economic environments[38]. - The company aims to reduce operational costs by 5% through efficiency improvements and technology upgrades[144]. Governance and Management - The company has a strong focus on corporate governance, with various committees in place, including the remuneration and nomination committees[15]. - The management team has a robust educational background, with degrees from prestigious institutions such as Cornell University and the Australian National University[15]. - The board includes members with diverse backgrounds, such as Mr. Mai, who has held senior positions in China Unicom and has a wealth of experience in the telecommunications industry[15]. - The company emphasizes the importance of regulatory compliance and has members with experience in legal and arbitration matters, ensuring sound governance practices[15]. Market Challenges and Future Outlook - The company continues to face challenges from increased competition in the media and telecommunications markets, as well as rising content costs and changing consumer habits[136]. - Future performance may be impacted by regulatory developments, external capital acquisition capabilities, and macroeconomic uncertainties[136]. - The overall economic recovery in Hong Kong is expected to align with government forecasts, although uncertainties remain regarding the reopening of borders with mainland China[5]. Investments and R&D - The company is investing HKD 1 billion in technology research and development to enhance service delivery and customer experience[13]. - The company is investing HKD 500 million in new technology development aimed at improving network efficiency and customer experience[144]. - The company is investing $50 million in research and development for new technologies aimed at enhancing user experience[147].

P U 電訊盈科 , ® 2020年年報 股份代號：0008 目錄 | --- | --- | |-------|----------------------| | | | | 1 | 企業簡介 | | 3 | 主席報告書 | | 4 | 集團董事總經理報告書 | | 8 | 集團相關數字概覽 | | | 10 2020 年大事回顧 | | 12 | 獎項 | | 15 | 董事會 | | 21 | 企業管治報告 | | 38 | 管理層的討論及分析 | | 51 | 財務資料 | | 236 | 投資者關係 | 企業簡介 電訊盈科有限公司是一家以香港為總部的環球公司，在電訊、媒體、資訊科技服務 方案、物業發展及投資以及其他業務均持有權益。 本公司持有香港電訊信託與香港電訊有限公司大部分股權。香港電訊是香港首屈 一指的電訊服務供應商及領先的固網、寬頻、流動通訊及媒體娛樂服務營運商。 香港電訊提供端對端整合方案，以新興科技協助企業進行數碼轉型。香港電訊並 建立了一個數碼生態圈，將集團的會員計劃、電子商務、旅遊、保險、金融科技及 健康科技等服務結合，深化公司與客戶的關係。 電訊盈科擁有一個全面綜合的香港多媒體及娛 ...

Financial Performance - The company recorded a stable performance for the six months ending June 30, 2020, despite the severe impact of the COVID-19 pandemic on global social and economic activities [4]. - Revenue for the first half of 2020 reached HKD 12 billion, reflecting a 5% increase compared to the same period last year [9]. - The company reported a significant increase in revenue for the first half of 2020, with a year-on-year growth of 15% [137]. - The company reported a consolidated loss attributable to equity holders of HKD 0.584 billion, compared to a loss of HKD 0.263 billion in the same period last year [139]. - The net profit for the first half of 2020 was HKD 254 million, a significant decrease of 76.9% from HKD 1,099 million in the same period of 2019 [42]. - The company has set a performance guidance of 8-12% revenue growth for the upcoming fiscal year [133]. - The company provided an optimistic outlook for the next quarter, projecting a revenue growth of 10% to 12% [137]. User Engagement and Viewership - Now TV's viewership increased by double digits during the first half of the year, driven by free access to selected content and a rise in home entertainment consumption [7]. - ViuTV's viewership more than doubled in prime time during the first six months, reflecting the popularity of self-produced content and increased advertising revenue [7]. - Viu achieved 36.1 million monthly active users across 16 markets, a 21% increase year-on-year, with a 23% growth in viewing sessions, totaling 3.2 billion views in the first half of 2020 [7]. - Now TV experienced an increase in viewership for entertainment and news content, while ViuTV launched popular series, leading to higher ratings during the pandemic [128]. - Viu service saw monthly active users increase by 21% to 36.1 million and paid subscribers rise by 119% to 4.3 million [147]. 5G Network and Technology Development - The company launched its 5G mobile network on April 1, 2020, and is expanding its coverage to provide a unique mobile communication experience in Hong Kong [4]. - Hong Kong Telecom became the first local mobile operator to launch a true 5G network on April 1, leveraging a large spectrum across various bands [8]. - The company is actively promoting the adoption of 5G among consumers and enterprises, aiming to develop new revenue sources in digital and smart living services [8]. - The company aims to drive consumer and enterprise adoption of 5G technology, exploring new revenue streams in digital and smart living services [132]. - The company is investing HKD 500 million in research and development for new technologies aimed at enhancing customer experience [133]. Strategic Partnerships and Acquisitions - The company established a strategic outsourcing partnership with StarHub in Singapore to enhance its IT services and support digital transformation [7]. - A strategic acquisition of a local telecom provider is in progress, expected to enhance service offerings and customer base by 30% [135]. - A strategic acquisition of a local tech firm is anticipated to be finalized by Q3 2020, which is expected to enhance the company's service offerings [133]. Market Expansion and Future Outlook - The company is focusing on market expansion, particularly in the Asia-Pacific region, aiming for a 15% increase in market share by the end of 2021 [9]. - The company plans to expand its market presence in Southeast Asia, targeting a 20% market share by 2025 [10]. - The company plans to continue evaluating and expanding data center capacity in Hong Kong and beyond to meet growing customer demand [151]. - The company is actively expanding regional business and launching new services and products as part of its effective business continuity plan [130]. Operational Challenges and Economic Impact - The pandemic has severely impacted the restaurant and hotel industry, with low occupancy rates reported at the hotel in Hokkaido since February [8]. - The ongoing pandemic and economic uncertainties are anticipated to continue affecting the company's performance in the near term [17]. - The company acknowledges that the pandemic will continue to pose severe challenges and uncertainties in the short term, impacting livelihoods and business prospects [128]. Corporate Governance and Shareholder Value - The board has approved a dividend payout of HKD 0.50 per share, reflecting a commitment to returning value to shareholders [135]. - The company declared an interim cash dividend of HKD 0.0918 per share for the six months ending June 30, 2020, unchanged from the previous year [41]. - The company plans to distribute special interim dividends, contingent on certain conditions, potentially increasing the number of shares distributed to shareholders [122]. Digital Ecosystem and Service Integration - The group is focused on enhancing its digital ecosystem, integrating services such as e-commerce, travel, insurance, fintech, and health tech [8]. - The group launched the telemedicine platform DrGo in July, connecting users with doctors for medical consultations via video [8]. - The company is committed to using its expertise in technology and communications to help Hong Kong citizens and businesses overcome current adversities [128].

Financial Performance - For the year ended December 31, 2019, PCCW recorded stable performance despite economic challenges, with a strong operational performance from Hong Kong Telecommunications and continued expansion in media and enterprise services[7]. - The group reported a total revenue of HKD 37.521 billion and an EBITDA of HKD 12.381 billion for the year[19]. - The net profit attributable to equity holders was HKD 0.681 billion, reflecting the company's profitability[19]. - Total revenue decreased by 3% to HKD 37.521 billion, while revenue excluding mobile communication product sales increased by 3% to HKD 34.121 billion[82]. - Consolidated EBITDA increased by 1% to HKD 12.381 billion, with net profit attributable to equity holders at HKD 0.681 billion[82]. - The company reported a significant increase in revenue, achieving a total of $1.5 billion for the fiscal year, representing a 15% year-over-year growth[35]. - The company reported a significant increase in user data, with a total of 230 million active users, representing a growth of 15% year-over-year[40]. - The company reported a net profit margin of 12%, which is an improvement from 10% in the previous fiscal year[36]. Telecommunications and Technology - Hong Kong Telecommunications successfully acquired a significant amount of 5G mobile communication spectrum in a government auction, with plans to launch 5G services in April 2020[7]. - The company plans to launch 5G mobile communication networks and services in 2020, enhancing customer experience and creating new business opportunities[19]. - The telecommunications segment recorded stable operational performance in 2019, with adjusted cash flow showing steady growth despite a challenging economic environment[11]. - The company aims to explore enterprise market applications for 5G technology, leveraging its high-speed, massive connectivity, and ultra-low latency capabilities[11]. - The company is committed to seeking development opportunities in regional markets to achieve sustainable growth[7]. Media and Entertainment - The OTT service Viu had over 41 million monthly active users by the end of 2019, operating in 17 markets[7]. - Now TV successfully acquired exclusive broadcasting rights for the UEFA Euro 2020™ in Hong Kong, expected to drive subscriber growth and advertising revenue[8]. - Viu's monthly active users increased significantly from 31 million last year to 41 million by the end of 2019, with total viewing hours rising by 69% to 5.7 billion[8]. - The company aims to expand its media and enterprise solutions business in Southeast Asia, focusing on growth opportunities[19]. - The media business revenue increased by 1% to HKD 4.015 billion, with OTT revenue up 18% to HKD 1.071 billion and free TV revenue up 27% to HKD 0.259 billion[82]. Real Estate and Development - The residential project in Niseko, Japan, saw over 90% of units sold, with expectations to set new property price records in the area[7]. - The residential units at the Park Hyatt Niseko hotel have sold 90% of their units, with remaining units reserved for future development projects[11]. - The total revenue for the year ended December 31, 2019, was HKD 10.15 billion, a 238% increase from HKD 3 billion in 2018, primarily due to the sale of properties in Japan[98]. Corporate Governance and Management - The company emphasizes its commitment to corporate governance with a structured board and various committees, including the remuneration and nomination committees[37]. - The board consists of 15 members, including 4 executive directors, 5 non-executive directors, and 6 independent non-executive directors, ensuring at least one independent director has relevant financial expertise[45]. - The company has a strong management team with extensive experience in the telecommunications industry, including Mr. Li, who has been in the industry for many years[37]. - The company has established a robust succession plan and training programs to develop talent and support business growth[132]. - The company has implemented a whistleblowing policy to allow employees and stakeholders to report any misconduct, ensuring transparent and prompt investigations[74]. Risk Management and Compliance - The company has established a clear organizational structure for risk management and internal control, ensuring that assets are protected and compliance with relevant regulations is maintained[68]. - The risk management framework follows a "three lines of defense" model, with the first line responsible for identifying and managing risks on a daily basis[70]. - The company emphasizes continuous improvement in the monitoring environment and implements risk reduction measures as opportunities arise[70]. - The company has implemented risk management measures to mitigate market risks associated with foreign currency and interest rates[110]. - The company has established a comprehensive data governance approach to protect sensitive customer data and mitigate operational disruptions from cyberattacks[121]. Employee and Community Engagement - The company has established performance bonus and reward plans to incentivize employees based on overall performance metrics[113]. - The corporate volunteer team contributed over 10,000 hours of volunteer service in 2018, receiving multiple awards for their community contributions[136]. - The company actively supports the community through various programs aimed at assisting seniors, students, and individuals with disabilities[135]. - The company has received the "Caring Company" logo for over 15 consecutive years, recognizing its commitment to community care[136]. - In 2019, the company received over 180 customer service awards, including recognition from various associations for its high-quality customer service[134]. Strategic Acquisitions and Partnerships - The acquisition of HCL Insys Pte. Ltd. is expected to enhance the company's IT service capabilities in Southeast Asia, providing end-to-end IT services[10]. - The company completed the acquisition of HCL Insys to promote growth in Southeast Asia[26]. - The company has been actively involved in mergers and acquisitions to expand its market presence and capabilities[34]. - The company has established ongoing related transactions with China Unicom Group, which is a major shareholder and related party, involving the purchase and provision of various IT services and products[190]. Shareholder Returns and Dividends - The company has adopted a dividend policy aimed at providing stable and sustainable returns to shareholders, considering various factors including financial condition and operational needs[80]. - Proposed final dividend of HKD 0.23 per share for the year ended December 31, 2019, compared to HKD 0.2233 in 2018, subject to shareholder approval[114]. - The company declared an interim dividend of HKD 0.0918 per ordinary share for 2019, totaling approximately HKD 709 million, compared to HKD 0.0891 per share in 2018[144].

Media Business Performance - The media business recorded growth with Now TV maintaining its leadership position and Viu's active user base increasing from approximately 20 million to 36 million year-on-year[9]. - Viu OTT service achieved over 30 billion minutes of content viewed in the first half of the year, more than double compared to the same period in 2018[9]. - The company plans to introduce 80 original programs in 2019 across various Southeast Asian markets[9]. - ViuTV's new programming schedule has effectively increased viewership during prime time[141]. - ViuTV's revenue increased by 28% to HKD 1.27 billion, despite a challenging advertising environment[28]. - OTT business revenue grew by 12% to HKD 4.41 billion, with Viu's monthly active users reaching 36 million, up from 20 million year-on-year[29]. Telecommunications Segment - The telecommunications segment provided top-tier broadband and mobile services, contributing to stable operational performance[5]. - Hong Kong Telecom recorded stable operational performance in the past six months, with significant contributions from enterprise business[11]. - The consumer broadband business continued to perform steadily in a competitive market[11]. - The company plans to cautiously launch 5G services after the necessary ecosystem is ready next year[11]. - Hong Kong Telecom aims to explore non-traditional revenue opportunities while expanding its audience base in free television services[20]. - The company is closely monitoring global economic uncertainties, particularly due to the US-China trade disputes, which may impact growth strategies[20]. IT Services and Infrastructure - The company is expanding its IT services in Singapore and the Philippines, with a new world-class data center set to launch in Q3 2019[10]. - The IT services segment remains a market leader in Hong Kong, as recognized by Gartner, and has received multiple awards for its digital transformation efforts[10]. - The company aims to enhance operational efficiency to improve profit and cash flow from core businesses[11]. - The new data center, set to open in the second half of 2019, has already secured 63% of its initial capacity in pre-leases from leading global tech and financial institutions[32]. Real Estate Development - The real estate development projects in Japan and Thailand are progressing as planned, with a hotel and residential project in Hokkaido expected to be completed in Q4 2019[5]. - The real estate project in Hokkaido, Japan, has sold or reserved over 90% of residential units[11]. - The office space leasing situation at Jakarta's PCC is stable, with approximately 85% of office space reserved or leased[11]. - The company plans to redevelop a site in Central Hong Kong into luxury residential or commercial use, pending government approval[33]. Financial Performance - Revenue for the first half of 2019 reached HKD 12 billion, marking a 10% increase compared to the same period last year[14]. - The company reported a significant increase in user data, with a total of 10 million new subscribers added in the last quarter, representing a 15% growth year-over-year[14]. - The company reported a mid-year financial performance for 2019, highlighting significant contributions to the insurance sector in Hong Kong[13]. - The company reported a significant increase in revenue, achieving a mid-year report for 2019[16]. - The company reported a total revenue of 19,190 million, reflecting a significant performance in the first half of 2018[57]. Strategic Initiatives and Future Outlook - The company is optimistic about its diversified business and overseas expansion despite a lackluster global economic outlook[5]. - The management emphasized a strategic focus on ensuring business growth through careful expansion strategies tailored for each segment[12]. - The company is actively involved in new product and technology development to drive future growth[12]. - Future guidance indicates a projected revenue growth of 10% for the next quarter, driven by increased demand in digital services[148]. - The company is exploring potential mergers and acquisitions to enhance its service offerings and market presence[148]. Corporate Governance and Leadership - The board includes experienced directors with extensive backgrounds in finance and insurance, enhancing corporate governance[13]. - The company has a strong leadership team with over 30 years of experience in leveraging technology for business transformation[145]. - The management highlighted the importance of collaboration within the team to share insights and drive performance improvements[145]. - The company emphasizes high levels of corporate governance, adhering to the principles of transparency, accountability, and integrity[125]. Community Engagement and Corporate Responsibility - The company is actively engaged in charitable activities, supporting public welfare initiatives in Hong Kong[13]. - The strategic focus on governance and community engagement highlights the company's commitment to sustainable growth and corporate responsibility[146].

Media Business Performance - The media business of PCCW recorded a significant increase in monthly active users for its OTT service Viu, reaching 30 million in 16 markets by the end of 2018, nearly doubling from the previous year[8]. - Viu's monthly active users increased by 89% year-on-year, reaching over 30 million by the end of 2018[9]. - The total viewing time for Viu's audience reached 37.5 billion minutes, a 117% increase compared to 2017[9]. - Viu produced over 900 Viu Original programs in local languages, doubling the output from the previous year[10]. - Viu OTT has 30.7 million monthly active users, while the combined monthly active users for Viu, Now TV, and Viu TV applications and online services is 32 million[15]. - Viu's expansion into Myanmar in September 2018 increased its market presence to 28 markets[9]. - The company secured exclusive broadcasting rights for the English Premier League in Hong Kong until the 2021/22 season, reinforcing its market leadership in media[8]. - The company secured exclusive broadcasting rights for the English Premier League from 2019/20 to 2021/22 seasons, along with other major sports events[9]. Telecommunications and IT Solutions - Hong Kong Telecommunications maintained a stable performance in fixed broadband and mobile communications despite intense competition, launching a series of smart living and business services[8]. - The fiber network of Hong Kong Telecommunications covers 88.3% of households and 7,400 non-residential buildings[5]. - PCCW's enterprise solutions business is positioned as a leading IT outsourcing and business process outsourcing provider in Hong Kong and mainland China[6]. - The company aims to become a premier digital transformation partner in the Asia-Pacific region through its enterprise IT solutions[8]. - The telecommunications segment will continue to innovate to meet customer needs for smart home, smart living, and smart business operations[12]. Financial Performance - Revenue for the year reached $5 billion, marking a 10% increase compared to the previous year[35]. - Total revenue for the year ended December 31, 2018, increased by 6% to HKD 35.187 billion compared to the previous year[87]. - Core revenue increased by 5% to HKD 38.55 billion[82]. - Core profit attributable to equity holders increased by 8% to HKD 1.302 billion[82]. - Basic earnings per share for the year were HKD 0.6373, an increase of 2% from the previous year[87]. - The company reported a significant increase in user data, with a total of 100 million subscribers, representing a 15% year-over-year growth[35]. Strategic Expansion and Growth - The company plans to expand its market presence by entering three new regions in the upcoming fiscal year[35]. - The company plans to continue expanding its overseas business in the digital transformation space after securing several key projects last year[12]. - The company aims to maintain its market leadership in media entertainment, IT solutions, and telecommunications in Hong Kong while seeking growth opportunities through new business development and market expansion[12]. - The company is exploring potential mergers and acquisitions to enhance its service offerings and market share[35]. Corporate Governance and Compliance - PCCW Limited maintains a high level of corporate governance, emphasizing ethics, transparency, and compliance with applicable laws and regulations[41]. - The board of directors consists of 15 members, including 4 executive directors, 5 non-executive directors, and 6 independent non-executive directors, ensuring at least one independent director has relevant financial expertise[46]. - The company has adopted a securities trading code for all directors and employees, ensuring compliance with the standards set by the Hong Kong Stock Exchange[44]. - The company has established a systematic procedure for annual self-evaluation of the board's performance and contributions[53]. Community Engagement and Corporate Social Responsibility - The company has a commitment to community support through its charitable foundation, which sponsors various public welfare activities in Hong Kong[33]. - The company has established a corporate social responsibility policy and an environmental strategy to enhance sustainable development efforts[126]. - The company actively supports the community through various programs aimed at assisting the elderly, students, and individuals with disabilities[130]. - The company has launched a series of employee health and wellness activities in 2018, optimizing maternity and paternity leave benefits[128]. Awards and Recognition - The company has received multiple awards, including Best Investor Relations Company at the 8th Asian Excellence Award 2018[24]. - MOOV HK won the Gold Award for Excellence in Advertising and the Bronze Award for Excellence in Digital Marketing at the Marketing Excellence Award 2018[28]. - ViuTV received the Silver Award for Best Drama Campaign at the PromaxBDA Asia 2018[29]. - Now TV was recognized for Outstanding Information and Entertainment Pay TV Service at the Urban Outstanding Service Awards 2018[30]. Risk Management and Internal Controls - The company has established a clear organizational structure for risk management, ensuring that significant risks affecting performance are regularly reported to the board[70]. - The internal audit department adopted a risk and control-based audit approach, providing independent assurance on the effectiveness of internal controls to the board and audit committee[71]. - The company has implemented policies to enhance the effectiveness of its risk management and internal control systems, requiring management to conduct regular assessments[72]. - The audit committee found no significant issues that would materially affect the company's financial condition or operational performance, deeming the risk management and internal control systems sufficient and effective[75]. Employee Engagement and Development - The company employed over 23,600 staff globally as of December 31, 2018, a decrease from 24,000 in 2017, with approximately 63% based in Hong Kong[115]. - The company has established performance bonus and incentive plans to encourage employees contributing to its performance goals[115]. - The company has formed a joint venture with CLP Holdings to provide comprehensive electric vehicle charging services, contributing to a cleaner environment[126]. - The company has established multiple communication channels for employees to provide feedback and suggestions to senior management[128].