Financial Performance - For the year ended December 31, 2019, PCCW recorded stable performance despite economic challenges, with a strong operational performance from Hong Kong Telecommunications and continued expansion in media and enterprise services[7]. - The group reported a total revenue of HKD 37.521 billion and an EBITDA of HKD 12.381 billion for the year[19]. - The net profit attributable to equity holders was HKD 0.681 billion, reflecting the company's profitability[19]. - Total revenue decreased by 3% to HKD 37.521 billion, while revenue excluding mobile communication product sales increased by 3% to HKD 34.121 billion[82]. - Consolidated EBITDA increased by 1% to HKD 12.381 billion, with net profit attributable to equity holders at HKD 0.681 billion[82]. - The company reported a significant increase in revenue, achieving a total of $1.5 billion for the fiscal year, representing a 15% year-over-year growth[35]. - The company reported a significant increase in user data, with a total of 230 million active users, representing a growth of 15% year-over-year[40]. - The company reported a net profit margin of 12%, which is an improvement from 10% in the previous fiscal year[36]. Telecommunications and Technology - Hong Kong Telecommunications successfully acquired a significant amount of 5G mobile communication spectrum in a government auction, with plans to launch 5G services in April 2020[7]. - The company plans to launch 5G mobile communication networks and services in 2020, enhancing customer experience and creating new business opportunities[19]. - The telecommunications segment recorded stable operational performance in 2019, with adjusted cash flow showing steady growth despite a challenging economic environment[11]. - The company aims to explore enterprise market applications for 5G technology, leveraging its high-speed, massive connectivity, and ultra-low latency capabilities[11]. - The company is committed to seeking development opportunities in regional markets to achieve sustainable growth[7]. Media and Entertainment - The OTT service Viu had over 41 million monthly active users by the end of 2019, operating in 17 markets[7]. - Now TV successfully acquired exclusive broadcasting rights for the UEFA Euro 2020™ in Hong Kong, expected to drive subscriber growth and advertising revenue[8]. - Viu's monthly active users increased significantly from 31 million last year to 41 million by the end of 2019, with total viewing hours rising by 69% to 5.7 billion[8]. - The company aims to expand its media and enterprise solutions business in Southeast Asia, focusing on growth opportunities[19]. - The media business revenue increased by 1% to HKD 4.015 billion, with OTT revenue up 18% to HKD 1.071 billion and free TV revenue up 27% to HKD 0.259 billion[82]. Real Estate and Development - The residential project in Niseko, Japan, saw over 90% of units sold, with expectations to set new property price records in the area[7]. - The residential units at the Park Hyatt Niseko hotel have sold 90% of their units, with remaining units reserved for future development projects[11]. - The total revenue for the year ended December 31, 2019, was HKD 10.15 billion, a 238% increase from HKD 3 billion in 2018, primarily due to the sale of properties in Japan[98]. Corporate Governance and Management - The company emphasizes its commitment to corporate governance with a structured board and various committees, including the remuneration and nomination committees[37]. - The board consists of 15 members, including 4 executive directors, 5 non-executive directors, and 6 independent non-executive directors, ensuring at least one independent director has relevant financial expertise[45]. - The company has a strong management team with extensive experience in the telecommunications industry, including Mr. Li, who has been in the industry for many years[37]. - The company has established a robust succession plan and training programs to develop talent and support business growth[132]. - The company has implemented a whistleblowing policy to allow employees and stakeholders to report any misconduct, ensuring transparent and prompt investigations[74]. Risk Management and Compliance - The company has established a clear organizational structure for risk management and internal control, ensuring that assets are protected and compliance with relevant regulations is maintained[68]. - The risk management framework follows a "three lines of defense" model, with the first line responsible for identifying and managing risks on a daily basis[70]. - The company emphasizes continuous improvement in the monitoring environment and implements risk reduction measures as opportunities arise[70]. - The company has implemented risk management measures to mitigate market risks associated with foreign currency and interest rates[110]. - The company has established a comprehensive data governance approach to protect sensitive customer data and mitigate operational disruptions from cyberattacks[121]. Employee and Community Engagement - The company has established performance bonus and reward plans to incentivize employees based on overall performance metrics[113]. - The corporate volunteer team contributed over 10,000 hours of volunteer service in 2018, receiving multiple awards for their community contributions[136]. - The company actively supports the community through various programs aimed at assisting seniors, students, and individuals with disabilities[135]. - The company has received the "Caring Company" logo for over 15 consecutive years, recognizing its commitment to community care[136]. - In 2019, the company received over 180 customer service awards, including recognition from various associations for its high-quality customer service[134]. Strategic Acquisitions and Partnerships - The acquisition of HCL Insys Pte. Ltd. is expected to enhance the company's IT service capabilities in Southeast Asia, providing end-to-end IT services[10]. - The company completed the acquisition of HCL Insys to promote growth in Southeast Asia[26]. - The company has been actively involved in mergers and acquisitions to expand its market presence and capabilities[34]. - The company has established ongoing related transactions with China Unicom Group, which is a major shareholder and related party, involving the purchase and provision of various IT services and products[190]. Shareholder Returns and Dividends - The company has adopted a dividend policy aimed at providing stable and sustainable returns to shareholders, considering various factors including financial condition and operational needs[80]. - Proposed final dividend of HKD 0.23 per share for the year ended December 31, 2019, compared to HKD 0.2233 in 2018, subject to shareholder approval[114]. - The company declared an interim dividend of HKD 0.0918 per ordinary share for 2019, totaling approximately HKD 709 million, compared to HKD 0.0891 per share in 2018[144].

Media Business Performance - The media business recorded growth with Now TV maintaining its leadership position and Viu's active user base increasing from approximately 20 million to 36 million year-on-year[9]. - Viu OTT service achieved over 30 billion minutes of content viewed in the first half of the year, more than double compared to the same period in 2018[9]. - The company plans to introduce 80 original programs in 2019 across various Southeast Asian markets[9]. - ViuTV's new programming schedule has effectively increased viewership during prime time[141]. - ViuTV's revenue increased by 28% to HKD 1.27 billion, despite a challenging advertising environment[28]. - OTT business revenue grew by 12% to HKD 4.41 billion, with Viu's monthly active users reaching 36 million, up from 20 million year-on-year[29]. Telecommunications Segment - The telecommunications segment provided top-tier broadband and mobile services, contributing to stable operational performance[5]. - Hong Kong Telecom recorded stable operational performance in the past six months, with significant contributions from enterprise business[11]. - The consumer broadband business continued to perform steadily in a competitive market[11]. - The company plans to cautiously launch 5G services after the necessary ecosystem is ready next year[11]. - Hong Kong Telecom aims to explore non-traditional revenue opportunities while expanding its audience base in free television services[20]. - The company is closely monitoring global economic uncertainties, particularly due to the US-China trade disputes, which may impact growth strategies[20]. IT Services and Infrastructure - The company is expanding its IT services in Singapore and the Philippines, with a new world-class data center set to launch in Q3 2019[10]. - The IT services segment remains a market leader in Hong Kong, as recognized by Gartner, and has received multiple awards for its digital transformation efforts[10]. - The company aims to enhance operational efficiency to improve profit and cash flow from core businesses[11]. - The new data center, set to open in the second half of 2019, has already secured 63% of its initial capacity in pre-leases from leading global tech and financial institutions[32]. Real Estate Development - The real estate development projects in Japan and Thailand are progressing as planned, with a hotel and residential project in Hokkaido expected to be completed in Q4 2019[5]. - The real estate project in Hokkaido, Japan, has sold or reserved over 90% of residential units[11]. - The office space leasing situation at Jakarta's PCC is stable, with approximately 85% of office space reserved or leased[11]. - The company plans to redevelop a site in Central Hong Kong into luxury residential or commercial use, pending government approval[33]. Financial Performance - Revenue for the first half of 2019 reached HKD 12 billion, marking a 10% increase compared to the same period last year[14]. - The company reported a significant increase in user data, with a total of 10 million new subscribers added in the last quarter, representing a 15% growth year-over-year[14]. - The company reported a mid-year financial performance for 2019, highlighting significant contributions to the insurance sector in Hong Kong[13]. - The company reported a significant increase in revenue, achieving a mid-year report for 2019[16]. - The company reported a total revenue of 19,190 million, reflecting a significant performance in the first half of 2018[57]. Strategic Initiatives and Future Outlook - The company is optimistic about its diversified business and overseas expansion despite a lackluster global economic outlook[5]. - The management emphasized a strategic focus on ensuring business growth through careful expansion strategies tailored for each segment[12]. - The company is actively involved in new product and technology development to drive future growth[12]. - Future guidance indicates a projected revenue growth of 10% for the next quarter, driven by increased demand in digital services[148]. - The company is exploring potential mergers and acquisitions to enhance its service offerings and market presence[148]. Corporate Governance and Leadership - The board includes experienced directors with extensive backgrounds in finance and insurance, enhancing corporate governance[13]. - The company has a strong leadership team with over 30 years of experience in leveraging technology for business transformation[145]. - The management highlighted the importance of collaboration within the team to share insights and drive performance improvements[145]. - The company emphasizes high levels of corporate governance, adhering to the principles of transparency, accountability, and integrity[125]. Community Engagement and Corporate Responsibility - The company is actively engaged in charitable activities, supporting public welfare initiatives in Hong Kong[13]. - The strategic focus on governance and community engagement highlights the company's commitment to sustainable growth and corporate responsibility[146].

Media Business Performance - The media business of PCCW recorded a significant increase in monthly active users for its OTT service Viu, reaching 30 million in 16 markets by the end of 2018, nearly doubling from the previous year[8]. - Viu's monthly active users increased by 89% year-on-year, reaching over 30 million by the end of 2018[9]. - The total viewing time for Viu's audience reached 37.5 billion minutes, a 117% increase compared to 2017[9]. - Viu produced over 900 Viu Original programs in local languages, doubling the output from the previous year[10]. - Viu OTT has 30.7 million monthly active users, while the combined monthly active users for Viu, Now TV, and Viu TV applications and online services is 32 million[15]. - Viu's expansion into Myanmar in September 2018 increased its market presence to 28 markets[9]. - The company secured exclusive broadcasting rights for the English Premier League in Hong Kong until the 2021/22 season, reinforcing its market leadership in media[8]. - The company secured exclusive broadcasting rights for the English Premier League from 2019/20 to 2021/22 seasons, along with other major sports events[9]. Telecommunications and IT Solutions - Hong Kong Telecommunications maintained a stable performance in fixed broadband and mobile communications despite intense competition, launching a series of smart living and business services[8]. - The fiber network of Hong Kong Telecommunications covers 88.3% of households and 7,400 non-residential buildings[5]. - PCCW's enterprise solutions business is positioned as a leading IT outsourcing and business process outsourcing provider in Hong Kong and mainland China[6]. - The company aims to become a premier digital transformation partner in the Asia-Pacific region through its enterprise IT solutions[8]. - The telecommunications segment will continue to innovate to meet customer needs for smart home, smart living, and smart business operations[12]. Financial Performance - Revenue for the year reached $5 billion, marking a 10% increase compared to the previous year[35]. - Total revenue for the year ended December 31, 2018, increased by 6% to HKD 35.187 billion compared to the previous year[87]. - Core revenue increased by 5% to HKD 38.55 billion[82]. - Core profit attributable to equity holders increased by 8% to HKD 1.302 billion[82]. - Basic earnings per share for the year were HKD 0.6373, an increase of 2% from the previous year[87]. - The company reported a significant increase in user data, with a total of 100 million subscribers, representing a 15% year-over-year growth[35]. Strategic Expansion and Growth - The company plans to expand its market presence by entering three new regions in the upcoming fiscal year[35]. - The company plans to continue expanding its overseas business in the digital transformation space after securing several key projects last year[12]. - The company aims to maintain its market leadership in media entertainment, IT solutions, and telecommunications in Hong Kong while seeking growth opportunities through new business development and market expansion[12]. - The company is exploring potential mergers and acquisitions to enhance its service offerings and market share[35]. Corporate Governance and Compliance - PCCW Limited maintains a high level of corporate governance, emphasizing ethics, transparency, and compliance with applicable laws and regulations[41]. - The board of directors consists of 15 members, including 4 executive directors, 5 non-executive directors, and 6 independent non-executive directors, ensuring at least one independent director has relevant financial expertise[46]. - The company has adopted a securities trading code for all directors and employees, ensuring compliance with the standards set by the Hong Kong Stock Exchange[44]. - The company has established a systematic procedure for annual self-evaluation of the board's performance and contributions[53]. Community Engagement and Corporate Social Responsibility - The company has a commitment to community support through its charitable foundation, which sponsors various public welfare activities in Hong Kong[33]. - The company has established a corporate social responsibility policy and an environmental strategy to enhance sustainable development efforts[126]. - The company actively supports the community through various programs aimed at assisting the elderly, students, and individuals with disabilities[130]. - The company has launched a series of employee health and wellness activities in 2018, optimizing maternity and paternity leave benefits[128]. Awards and Recognition - The company has received multiple awards, including Best Investor Relations Company at the 8th Asian Excellence Award 2018[24]. - MOOV HK won the Gold Award for Excellence in Advertising and the Bronze Award for Excellence in Digital Marketing at the Marketing Excellence Award 2018[28]. - ViuTV received the Silver Award for Best Drama Campaign at the PromaxBDA Asia 2018[29]. - Now TV was recognized for Outstanding Information and Entertainment Pay TV Service at the Urban Outstanding Service Awards 2018[30]. Risk Management and Internal Controls - The company has established a clear organizational structure for risk management, ensuring that significant risks affecting performance are regularly reported to the board[70]. - The internal audit department adopted a risk and control-based audit approach, providing independent assurance on the effectiveness of internal controls to the board and audit committee[71]. - The company has implemented policies to enhance the effectiveness of its risk management and internal control systems, requiring management to conduct regular assessments[72]. - The audit committee found no significant issues that would materially affect the company's financial condition or operational performance, deeming the risk management and internal control systems sufficient and effective[75]. Employee Engagement and Development - The company employed over 23,600 staff globally as of December 31, 2018, a decrease from 24,000 in 2017, with approximately 63% based in Hong Kong[115]. - The company has established performance bonus and incentive plans to encourage employees contributing to its performance goals[115]. - The company has formed a joint venture with CLP Holdings to provide comprehensive electric vehicle charging services, contributing to a cleaner environment[126]. - The company has established multiple communication channels for employees to provide feedback and suggestions to senior management[128].