Core Viewpoint - The upcoming sales season for Yangcheng Lake hairy crabs raises consumer concerns about counterfeit products and misleading marketing practices, prompting regulatory actions to ensure compliance and protect consumer rights [1][2][4]. Group 1: Regulatory Actions - Suzhou market regulatory authorities are conducting a series of actions, including classified monitoring and special law enforcement checks, to regulate the marketing activities of Yangcheng Lake hairy crabs and optimize the business environment [1][6]. - The authorities have identified high-risk enterprises based on complaints and have implemented measures such as listing non-compliant businesses in the abnormal operation directory to reduce disruptions in the industry [6][7]. Group 2: Consumer Protection Issues - There have been multiple cases of exaggerated and false advertising by crab vendors, leading to consumer deception and dissatisfaction, as seen in the case of a company claiming to have 900 acres of farming area while only having 70 acres [2][3]. - Issues such as difficulty in redeeming prepaid crab cards and short-weight products have been reported, indicating a pattern of consumer fraud and marketing manipulation [4][5]. Group 3: Market Monitoring - The market regulatory department has initiated online monitoring of major e-commerce platforms, covering 1,184 entities and 4,411 products, resulting in the removal of 785 violations and the referral of three cases for offline investigation [7]. - A total of 27 cases related to the previous crab season have been investigated this year, with fines totaling 955,200 yuan, demonstrating a strong deterrent effect against illegal practices [6].

Amazon is set to pay a record fine to settle claims that it misled customers into renewing their Prime subscriptions. The Federal Trade Commission announced on Thursday that it had settled the case with a record $2.5 billion fine, of which $1.5 billion will go toward refunding customers."Today, the Trump-Vance FTC made history and secured a record-breaking, monumental win for the millions of Americans who are tired of deceptive subscriptions that feel impossible to cancel," said FTC Chairman Andrew N. Ferg ...

消费欺诈，是指存在于消费领域，经营者在提供商品或者服务中，采取虚假或者不正当手段欺骗、误导 消费者，致使消费者合法权益受到损害的行为。 网友咨询： 网购遭遇久拖不发货，商家是否涉嫌欺诈？ 经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金 额为消费者购买商品的价款或者接受服务的费用的三倍；增加赔偿的金额不足五百元的，为五百元。法 律另有规定的，依照其规定。 其他有关法律、法规对处罚机关和处罚方式有规定的，依照法律、法规的规定执行；法律、法规未作规 定的，由工商行政管理部门或者其他有关行政部门责令改正，可以根据情节单处或者并处警告、没收违 法所得、处以违法所得一倍以上十倍以下的罚款，没有违法所得的，处以五十万元以下的罚款；情节严 重的，责令停业整顿、吊销营业执照。 【法律依据】 《中华人民共和国消费者权益保护法》 曹博涵律师解答： 网购遭遇久拖不发货，商家是否涉嫌欺诈，主要取决于具体情况。 欺诈行为的认定需要满足以下条件：一是存在虚假陈述或隐瞒真相的情况；二是有欺骗行为，导致对方 基于错误认识作出决定；三是造成损失。如果商家在合同履行过程中以虚假信息诱导消费者持续等待或 ...

Core Viewpoint - The rapid development of the digital economy has led to an increase in various consumer fraud schemes, which have infiltrated multiple sectors including shopping, dining, and elder care, necessitating heightened consumer vigilance and protective measures [1] Group 1: High-Frequency Consumer Fraud Tactics - "Windfall" inducements through mobile lottery and false promotions are prevalent, with a notable case where a mobile lottery scheme generated transaction volumes of up to 2 billion yuan in a single day [2] - "Health anxiety" exploitation through misleading claims about food and health products targeting the elderly, with potential penalties for violations of advertising laws reaching up to 2 million yuan [4] - "Safety hazard" fraud involving substandard products masquerading as quality goods, such as recycled materials being sold at high prices, posing serious health risks [5] - "Tech-enabled" harassment through AI-generated calls that exploit personal information, complicating regulatory oversight [7] - "Service reduction" schemes where maintenance services are subcontracted to unqualified entities, leading to inflated repair costs [8] - "Brand imitation" fraud with counterfeit products being sold at premium prices, making it difficult for consumers to distinguish between genuine and fake items [9] Group 2: Consumer Rights Protection Guidelines - Consumers should be vigilant against misleading terms like "free" or "limited time" and verify merchant credentials through official channels [11] - Maintaining evidence such as transaction records and communication logs is crucial for effective dispute resolution [12] - Promptly contacting merchants or platforms for complaints can expedite resolution, with specific hotlines available for various issues [13] - Legal recourse is available for unresolved disputes, including mediation through consumer associations or small claims court [14] - Collective action can enhance consumer protection, encouraging reporting of widespread fraud to authorities [15]

8月16日深夜，在上海市普陀区独居女生小慧（化名），遭遇高价套路开锁陷阱。在某线上平台下单页面显示25元开锁换锁服务后， 两名开锁师傅以无法破解为由，将小慧家的门锁强行拆除，随后安装高价新锁，并向小慧索取费用2410元。其中包括：锁芯580元、 防撬锁体500元、把手480元、夜间服务费150元、强开300元、安装200元。这个价格惊呆了小慧。她用计算器加了一遍发现，根据两 名师傅的报价，总价实为2210元。面对堪称高价的开锁费，小慧据理力争。 据申度新闻，在线上平台预约上门开锁后，独居女生深夜被两名开锁师傅索要2410元开锁费，不付钱就不肯离开。类似情况近期在 上海已出现多起。 索取高价开锁费的开锁师傅行为存在不当，并退还了小慧800元费用。 据报道，"老上海开锁换锁服务中心"背后的上海安讯通技术服务有限公司成立于2025年6月。小慧遇到高价开锁套路时，这家公司刚 刚成立不到2个月。 8月22日，"老上海开锁换锁服务中心"的工作人员告诉申度新闻记者，因为小慧的遭遇，这家店铺已经被平台"封掉了"。记者在平台 上搜索发现，这家企业已从销量榜上消失。涉事平台工作人员告诉记者，由于小慧和"老上海开锁换锁服务中心"的 ...

每经编辑｜陈柯名 8月16日深夜，在上海市普陀区独居女生小慧（化名），遭遇高价套路开锁陷阱。在某线上平台下单页面显示25元开锁换锁服务后，两名开锁师傅以无法 破解为由，将小慧家的门锁强行拆除，随后安装高价新锁，并向小慧索取费用2410元。其中包括：锁芯580元、防撬锁体500元、把手480元、夜间服务费 150元、强开300元、安装200元。这个价格惊呆了小慧。她用计算器加了一遍发现，根据两名师傅的报价，总价实为2210元。面对堪称高价的开锁费，小 慧据理力争。 对此，两位开锁师傅早有准备，他们告诉小慧，相关价格早已在平台店铺的"图文详情页"有所标注，且每个价格都标注的是"某某元起"，他们是明码标 价，就算警察来了也不怕。两个师傅还一口咬定，锁芯、锁体都是小慧自己选的，他们在安装过程中，已经询问并告知了小慧锁具的细节。此时，已经接 近凌晨1点，疲惫不堪的小慧看着她家门口坚持不肯退让的两名男子，感到十分不安。 | 转账说明 | 锁芯580,500锁体,480门把手,人 | | --- | --- | | | 工费240 | 在几经沟通之后，她最终选择按照两名开锁师傅的要求，以微信转账的方式向其支付1800元，以 ...

Core Viewpoint - The rise of "sand gold jewelry," which resembles gold but is made from brass and gold-plated, reflects consumer demand for affordable alternatives amid high gold prices [1][5]. Group 1: Product Characteristics - The jewelry is primarily made from brass and electroplated with 0.05 microns of gold, simulating the texture of gold [3]. - The production cost of these gold-plated items is around 10 yuan, yet they are sold online for over 100 yuan [3]. - Many of these so-called "sand gold" products do not contain actual gold and are often made from copper-nickel alloys, with some containing harmful elements like lead and nickel [5]. Group 2: Market Dynamics - The popularity of "sand gold jewelry" indicates a strong demand among young consumers for fashionable yet cost-effective options, highlighting a mismatch in supply and demand in the high gold price era [5]. - Consumers are encouraged to seek transparent product information and purchase from reputable sources to avoid confusion between jewelry and investment products [6]. Group 3: Regulatory and Industry Implications - There is a call for better regulation and quality standards in the pseudo-gold industry to protect consumers and ensure product transparency [6].

Core Viewpoint - The case highlights the risks associated with purchasing used cars, particularly those with hidden damages and the importance of transparency in transactions. The seller was found guilty of fraud for concealing critical information about the vehicle's condition, leading to significant financial repercussions for the buyer [1][15][16]. Group 1: Incident Overview - In February 2022, a buyer, Mr. Zhao, purchased a 2019 Tesla Model X with a mileage of 85,000 kilometers for 462,000 yuan, believing it to be in excellent condition [2][6]. - After experiencing multiple mechanical failures within nine months, Mr. Zhao discovered that the vehicle had been declared a total loss by the insurance company due to a severe accident in 2021 [9][10]. Group 2: Seller's Defense - The seller, Mr. Yu, claimed he was not a professional used car dealer and had informed Mr. Zhao about the vehicle's prior damage, arguing that the term "total loss" used by insurance companies did not equate to a significant safety issue [11][12]. - Mr. Yu presented evidence of the vehicle's auction history and argued that the price difference indicated the vehicle's condition was known to the buyer [11][12]. Group 3: Legal Proceedings - The court found that Mr. Yu had intentionally concealed critical information about the vehicle's total loss status, constituting fraud under consumer protection laws [15][16]. - The initial ruling mandated Mr. Yu to refund the purchase price of 462,000 yuan and pay an additional 1,386,000 yuan as punitive damages, totaling three times the purchase price [15][16]. Group 4: Final Judgment - The appellate court upheld the initial ruling, emphasizing that Mr. Yu's actions were not merely an oversight but a deliberate attempt to mislead the buyer regarding the vehicle's true condition [16]. - The court reiterated that the classification of the vehicle as a total loss significantly impacts its market value and safety, which the seller failed to disclose [15][16].

近日，消费者周先生向澎湃公众互动平台"服务湃"（https://tousu.thepaper.cn）投诉称，今年7月，他在 太平鸟男装官方旗舰店的直播间购入一件新款polo衫，但经对比发现，这件新款polo衫和他去年在太平 鸟线下店铺购买的一件Polo衫一模一样。事后，太平鸟客服也表示周先生购买的服装确为2024年款式。 周先生认为太平鸟虚假宣传，要求退一赔三但遭到拒绝。 接到周先生投诉后，智通财经联系了太平鸟官方旗舰店客服，对方表示周先生所购服装确为旧款，之所 以标注为新款，是因为该衣服为2025年新一批次生产的。随后，太平鸟售后工作人员表示，出现这种情 况可能是两种原因导致，一是今年对去年的旧款在面料上进行了改进，二是周先生购买的服装为今年新 生产的，所以写的新款，"如果对商品有所不满，需要根据具体购买的渠道进行申诉处理。" 周先生向记者提供的对比图，左边为今年在抖音太平鸟男装官方旗舰店购买，右边为去年在长沙百联奥 莱太平鸟实体店购买 太平鸟官方旗舰店新款服装与去年旧款"撞衫" 周先生介绍，7月6日，他在太平鸟男装官方旗舰店的直播间花224元购买了一件"新款"男装polo衫。7月 8日下午，快递被周先生家 ...

Group 1 - Consumer complaints in various regions have highlighted issues such as fraud, false advertising, and prepaid consumption since July 2025 [1] - In Hunan, consumer complaints increased by 23.02% year-on-year, with a total of 20,726 complaints received in the first half of 2025 [2][4] - Quality issues accounted for 30.13% of complaints in Hunan, with price and after-sales service issues following at 15.4% and 14.57% respectively [4] Group 2 - In Hunan, the medical beauty sector saw 213 complaints, primarily due to false advertising and misleading promotional tactics [6] - In Shaanxi, a total of 7,789 complaints were received, with after-sales service and quality issues being the main focus [7][9] - In Guangdong, consumer complaints rose by 30.34% to 538,852, with service-related complaints making up 52.97% of the total [10][12] Group 3 - In Sichuan, 33,824 complaints were received, with prepaid consumption and fraud against the elderly being significant issues [13] - In Tianjin, 4,327 complaints were processed, with after-sales service issues being a major concern [14][15]