Core Viewpoint - The article highlights a customer service initiative by Postal Savings Bank, showcasing their commitment to serving the community through a unique and labor-intensive process of counting coins for a customer, which reflects the bank's dedication to "financial for the people" philosophy [9]. Group 1: Customer Service Initiative - A customer, Ms. Li, approached Postal Savings Bank with a large amount of one-yuan coins accumulated from her small business, expressing concern about whether the bank would assist her in exchanging them [1]. - The bank staff, instead of declining the request, willingly accepted the challenge and began a week-long manual counting process without the aid of machines [2][3]. - Six staff members worked diligently, resulting in the counting of 170,000 coins, which amounted to 17,000 yuan, demonstrating exceptional customer service and commitment [7]. Group 2: Community Engagement - The positive experience led Ms. Li to express her gratitude by presenting the bank with a banner, emphasizing the trust and warmth she felt from the service provided [7]. - The article emphasizes that true service often lies in the "hard work" and dedication of employees, reinforcing the idea that sincerity is the path to effective customer service [9].

在北京银行成立30周年的节点回望，一条清晰的脉络贯穿始 终：金融工作的人民性。从老城保护到城市更新，从服务民生 到守护百姓美好生活，北京银行三十年来，始终将"以人民为 中心"融入血脉，以金融为笔，以服务为本，在首都大地上书 写了"金融为民、与城共生"的温暖答卷，让金融活水真正润泽 城市肌理，惠及千家万户。 作者：江晴 封图：图片资料室 值得一提的是，隆福寺城市更新项目以"塑造老城保护典范、树立城市复兴标杆"为定位，被列为 市"折子工程"及"3个100"重点工程。为保障项目工程的顺利实施，北京银行以银团贷款模式注入 11亿元资金，助力项目团队在保留老建筑肌理、延续"京味"文化氛围的基础上，引入现代商业、 文化艺术等新业态。 如今的隆福寺，斑驳的老墙与潮流店铺相映成趣，传统庙会记忆与新兴消费场景交融共生。这里不 仅成为市民休闲消费的热门目的地，更直接带动了周边居民就业，始终是让居民在触摸历史温度的 同时，享受到更优质的生活，实现历史记忆与现代生活的和谐共生。这种"在保护中发展，在发展 中保护"的模式，不仅为北京老城区更新提供了可借鉴的样本，更深刻诠释了"人民城市人民建， 人民城市为人民"的实践意义。 文物信用融资 ...

中国式现代化，民生为大。如何精准破解人民群众的急愁难盼问题，让金融服务贴近民心、惠及民生， 是银行业金融机构的"必答题"。聚焦人民群众关心关切的"民生大事"、时时有感的"关键小事"、牵肠挂 肚的"急事难事"，兴业银行始终坚持金融为民，将金融温度融入金融服务的各个环节，延伸至从田间阡 陌到街头巷尾的各个民生场景，绘就一幅幅金融为民的暖心画卷。 深耕养老金融 托起幸福"夕阳红" 从单一功能到"一卡通"，一张小小的社保卡，不仅能看病买药，还能结算缴费，承载着民生大文章。兴 业银行以社保卡为纽带，为老年人带来"一卡通办"的生活便利。在福建省三明市，联合三明市人社局推 出"社保就近办"服务，将35项高频社保业务下沉至银行网点，实现"数据多跑路、群众少跑腿"。 截至今年9月末，兴业银行累计发行社保卡超185万张，在福建省内设立社保便民网点173个、覆盖率达 86%，营业网点可支持社保卡申领、基本养老待遇业务、就业登记等多项服务办理。 化、差异化金融需求。 情系桑榆，兴业银行持续提升金融服务适老化水平。线上，推出手机银行"大字版"及客服热线老年客户 绿色通道，帮助银发客户跨越数字鸿沟。线下，打造85家"安愉人生"敬老服务示 ...

（来源：经济参考报） 民惟邦本，利民为本。 金融来之于民，服务于民。坚持"金融为民"是金融工作的本色。作为西北地区首家A股上市银行，西安 银行深入践行金融工作的政治性、人民性，以"当好市民的金融服务生"为理念，始终坚守"为民办实 事"使命与担当，通过升级服务水平、保障消费者权益、服务县域乡村等一系列金融惠民利民举措，积 极履行金融机构的社会担当，用心绘就幸福民生画卷。 近年来，以快递员、外卖骑手、网约车司机为代表的新就业群体已成为城市高效运转不可或缺的重要力 量，如何让"城市追风者"工作更安心、生活更暖心，既是全社会共同关切的民生议题，也是金融机构践 行"金融为民"宗旨的责任担当。 西安银行总行零售业务部负责人介绍，西安银行雁塔支行积极响应雁塔区委、区政府号召，深入贯 彻"金融为民"服务理念，结合全行网点转型工作的有利契机，创新打造"雁塔区新就业群体红色驿站"多 功能服务平台。旨在通过这一平台，推动银行金融服务从柜台延伸至街头、从网点覆盖至社区、从单一 业务拓展至综合服务，为新就业群体提供更有温度、更具价值的服务体验。 据介绍，红色驿站将关心关爱新就业群体与金融服务有机融合，驿站内不仅提供金融政策咨询、业务办 ...

Core Viewpoint - China United Life Insurance Company has been awarded the "Annual Outstanding Growth Value Company" honor, reflecting its strong operational capabilities and development potential in the民生保障 sector, as well as its commitment to social responsibility [1] Group 1: Business Performance and Growth - Since its establishment in 2015, China United Life has adhered to a steady development path, responding actively to the life insurance industry's focus on regular premium and value orientation, and steadily advancing business structure transformation [2] - In the first four months of 2025, the new business value of China United Life increased by 59% year-on-year, with the new business value rate rising by 16.64 percentage points, indicating initial success in business transformation and steady improvement in business quality [2] - The company has provided insurance protection and wealth management services to over 60 million people, with total risk protection amounting to nearly 10 trillion yuan [3] Group 2: Product Development and Customer Focus - China United Life has developed four pension annuity products to address the challenges of an aging population, enhancing long-term savings and pension protection functions [3] - The company has upgraded its major illness insurance and million medical insurance products to expand coverage and optimize claims processes, making quality health protection more accessible [3] - Inclusive insurance products have been launched for low-income and special groups, lowering underwriting thresholds and simplifying processes to extend insurance protection to a broader social spectrum [3] Group 3: Technological Empowerment and Service Optimization - Under the "Digital China" strategy, China United Life has leveraged technology to enhance overall operations, establishing a multi-layered risk management system and digitally transforming key areas such as underwriting, risk assessment, and claims [4] - The company has achieved a 99.44% online underwriting rate and a 92.72% automatic underwriting approval rate by utilizing advanced technologies like facial recognition and big data [4][5] - A five-dimensional customer service platform has been created to provide convenient, stable, efficient, and secure service channels, significantly improving service efficiency and customer experience [4][5] Group 4: Social Responsibility and Economic Contribution - China United Life actively participates in national strategic initiatives, contributing to sustainable economic development by investing in green energy and infrastructure projects [6][7] - The company has invested over 14.5 billion yuan in green projects and has established a support system for small and micro enterprises, providing risk protection for 130 such businesses [7] - The recognition as "Annual Outstanding Growth Value Company" affirms the company's achievements in operational philosophy, technological strategy, and contributions to the real economy [7]

近日，凭借在民生保障领域的坚实深耕、数智化转型的突出成效与高质量发展的强劲动能，中华联合人 寿保险股份有限公司（以下简称"中华人寿"）从众多参评机构中脱颖而出，斩获"年度卓越成长价值公 司"大奖。 这一荣誉不仅是行业权威机构对中华人寿经营实力与发展潜力的高度认可，更是对其坚守"金融为民"初 心、践行企业社会责任的有力见证。中华人寿表示，将始终坚持"稳中求进、效益为先"的发展理念，不 断创新与丰富保险服务内容，完善保险服务手段，竭力为有保险需求的个人和家庭提供全方位、高品 质、高效率的保险保障和财富管理服务。 坚持金融为民 构筑民生安全保障网 自2015年成立以来，中华人寿作为中华保险集团旗下的全国性国有控股股份制人寿保险公司，始终坚守 稳健发展之路，积极响应寿险行业期交及价值导向，稳步推进业务结构转型升级。 面对激烈的市场竞争，中华人寿坚持"规模与价值并重、速度与质量兼顾" 的发展原则，着力构建以标 保为核心的长期效益经营指标体系和资源配置体系，持续深化改革，实施战略转型，引导价值发展。数 据显示，2025年1—4月，中华人寿新业务价值同比增长59%；新业务价值率同比上升16.64个百分点， 业务转型初见成效 ...

科技赋能助残 共享金融阳光 在第34个全国助残日，杭州银行北京分行创新推出"金融助残融合计划"。志愿服务队联合朝阳区残联， 在温馨家园等服务站点开展系列主题活动，通过"金融知识闯关""反诈情景剧"等特色课程，帮助残障群 体建立金融安全防线。数据显示，全年累计举办助残活动5场，服务残障人士420人次，其中真实案例剖 析占比达70%，有效提升重点群体的风险识别能力。 转自：北京日报客户端 2025年，杭州银行北京分行始终秉持"金融为民"的服务理念，通过志愿服务将金融知识普及与社会服务 深度融合。在这一年里，分行团委面向青少年、残疾人、小微企业主、老年群体等多元受众开展志愿服 务活动，用金融温度书写首都高质量发展的青春答卷。 书香浸润童心 点亮成长之路 4月23日世界读书日，杭州银行北京分行志愿服务队走进朝阳区安民学校马泉营校区。作为北京市首所 政府主导的外来务工人员子女义务教育学校，该校承载着特殊教育使命。志愿者团队精心筹备的"双课 堂"模式，既包含《魔法花园》英文故事的沉浸式教学，又设置金融知识启蒙课程，通过动画演绎、情 景模拟等创新形式，让五、六年级学生在趣味互动中掌握支付安全、风险防范等实用技能。 活动特别 ...

Core Viewpoint - The third-generation social security card in Beijing is a significant public welfare project aimed at enhancing citizens' quality of life during the "14th Five-Year Plan" period, with Beijing Bank playing a crucial role in its implementation and service delivery [4][23]. Group 1: Implementation and Service Delivery - Beijing Bank has established a leadership team and work groups to ensure the effective rollout of the third-generation social security card, focusing on resource allocation and addressing challenges [7]. - The bank has completed the upgrade of over 10 internal systems and established seamless connections with more than 10 external partners, becoming one of the first banks to receive approval for card issuance and system integration [8]. - A 24/7 real-time monitoring mechanism has been set up to ensure zero faults in system operation and uninterrupted card issuance services during peak demand periods [9]. Group 2: Customer Experience and Accessibility - The bank has implemented a "3-minute card issuance" service across over 230 outlets in all 16 districts, enhancing customer experience with specialized service teams [11]. - A convenient application process allows customers to apply via mobile, receive cards by mail, and activate them at nearby outlets, catering to individuals working in different provinces [12]. - Over 1,000 mobile service stations have been established to facilitate card issuance for employees in rotating shifts, ensuring minimal disruption to their work [13]. Group 3: Tailored Services and Benefits - The bank has developed batch service plans for large enterprises to streamline the card issuance process, minimizing the need for employees to travel [15]. - A dedicated service team has been deployed to various public transport stations and communities, providing personalized card issuance services to over 300,000 workers in essential services [16]. - Special benefits for cardholders include fee waivers, exclusive health services, and tailored financial products, enhancing the overall value of the social security card [20][21][22]. Group 4: Commitment to Public Welfare - Beijing Bank emphasizes its commitment to serving the public and enhancing the quality of life for citizens, aligning its services with the broader goals of national development [23].

沉浸式体验打造专属浪漫 持续践行用户关怀理念 金秋时节的上海，百年百乐门的民国风情与迪士尼的童话氛围交相辉映。招联消费金融股份有限公司（简称"招联"）近期举办的"铁粉圆梦日伴侣专场"活动 圆满落幕，招联"铁粉"伴侣在此开启沉浸式浪漫体验，其中招联为情侣王先生与女友送上的浪漫惊喜更是成为活动温情亮点。此次活动招联不仅以情感陪伴 传递品牌温度，更通过多元消费场景创新，积极践行普惠金融支持消费扩容提质。 作为招联用户关怀体系的重要组成部分，本次伴侣专场以"穿越时光·浪漫同行"为主题，打造了兼具文化体验与情感互动的特色环节。参与用户身着精致民 国服饰漫步百乐门，在经典旋律中体验交谊舞与网红舞融合的趣味互动，沉浸式感受老上海风情；上海迪士尼乐园的专属游览安排，则让伴侣们在童话世界 中定格温馨瞬间。"穿民国服饰跳交谊舞的时候仿佛真的穿越了，迪士尼的专属游览更是圆了我们的童话梦，能感受到招联对用户的用心"，参与活动"铁 粉"张女士动情说道。 在招联看来，普惠金融的核心不止于提供优质金融服务，更在于陪伴用户成长，守护万千家庭的幸福期盼。这一理念已转化为持续的用户关怀行动：2023年 以来，从助力新市民家庭团聚的专属活动，到为 ...

11月20日，由证券时报社主办的 "2025中国期货业君鼎奖" 评选结果正式揭晓。上海东证期货有限公司 (以下简称"公司"或"东证期货")凭借卓越的综合竞争力、前瞻的国际化布局与全面的实体经济服务能 力，一举摘得"领军期货公司君鼎奖""国际化先锋期货公司君鼎奖""优秀服务实体经济期货公司君鼎 奖"三项重磅荣誉，成为本届评选中斩获核心奖项最多的机构之一，彰显了行业对东证期货全方位实力 的高度认可。 服务实体经济方面，东证期货紧密围绕产业客户的需求开展服务，依托公司自主研发的智能投研平 台"东证繁微"、极速交易系统"东方雨燕"、期货零售平台"智达Pro"、大宗商品期货贸易管理"大宗精 灵"四大金融科技平台，构筑差异化竞争优势。客户权益规模、代理成交量等居于市场前列。同时，公 司将专业优势转化为产业发展动能，以"IF 公益"品牌为载体，创新践行"保险+期货"模式，沿着长征沿 线地区开展乡村振兴帮扶，累计投入近1250万元，覆盖江西、贵州、广西等多地，为生猪、农产品等产 业提供风险保障，惠及数万农户与企业。其中，广西全州生猪"保险 + 期货"项目赔付率达117.72%，广 东南雄项目帮助农户期现总增收937万元，相关 ...