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江苏出台优化消费环境三年行动若干措施 鼓励企业开展线下实体店无理由退货承诺
Sou Hu Cai Jing· 2025-06-27 02:06
Core Viewpoint - Jiangsu Province has launched a three-year action plan to optimize the consumption environment, involving 62 specific measures across five major actions, ensuring measurable policy implementation [1][3]. Group 1: Five Major Actions - The five major actions include improving consumption supply quality, optimizing consumption order, enhancing consumer rights protection, promoting collaborative consumption environments, and leading consumption environment initiatives [3]. - The plan aims to certify 1,500 "Jiangsu Quality" products by 2027, achieve a consumer goods compliance rate of over 95%, and create more than two retail innovation pilot cities [3]. Group 2: Specific Measures - The initiative includes expanding consumption scenarios such as first stores and exhibitions, and aims to establish 10 leading commercial counties and over 20 township commercial complexes by 2025 [3]. - Large enterprises are encouraged to actively address consumer complaints and disputes, while promoting a no-reason return policy for physical stores [3][4]. Group 3: Regulatory and Collaborative Efforts - The plan emphasizes market regulation, including the implementation of electronic pricing scales in over 300,000 markets, and the continuation of the "Guarding Consumption" initiative [4]. - It focuses on regional collaboration, particularly in the Yangtze River Delta, to facilitate cross-regional returns and exchanges [4].
济南将持续开展优化消费环境行动
Qi Lu Wan Bao Wang· 2025-06-26 04:09
Group 1 - The core viewpoint of the news is that Jinan City is taking proactive measures to enhance the consumption environment and boost consumer confidence through various initiatives [1] Group 2 - Jinan's market supervision department is focusing on improving product quality by promoting high-end quality certifications such as "Taishan Quality" and "Bay Area Certification," and encouraging local enterprises to innovate and upgrade their products [3] - The department will strengthen inspections of key food categories, including staple foods and local specialties, to ensure consumer safety and enhance enforcement in the consumption sector [3] - The department is committed to fostering a trustworthy consumption environment by establishing consumer protection units and conducting community outreach to improve consumer satisfaction [3] Group 3 - Jinan's market supervision department is promoting the "Prepaid Treasure" regulatory platform to address issues related to prepaid consumption and is expanding the reach of market regulation through innovative complaint channels [4] - The department is enhancing the "One Voucher, Three Cards" model to improve consumer rights protection and strengthen community cooperation in market regulation [4]
优化消费环境提升品质生活
Jing Ji Ri Bao· 2025-05-24 00:28
Core Viewpoint - The article discusses the launch of a three-year action plan to optimize the consumer environment in China, highlighting innovative measures that are reshaping the consumption ecosystem and enhancing the quality of life [1] Group 1: Consumer Rights and Dispute Resolution - The "one-click resolution" feature allows consumers to resolve disputes quickly, exemplified by a tourist retrieving a forgotten camera within four hours [2] - This mechanism connects consumers and businesses directly, facilitating online dispute resolution without the need for traditional complaint details, achieving an 88% self-resolution rate [3] Group 2: Enhancing Consumer Experience - The "Lake Art Market" in Hangzhou promotes consumer confidence and stimulates economic activity, attracting around 10,000 visitors daily with its unique cultural offerings [4] - The market's management includes training for vendors to ensure fair pricing and quality assurance, contributing to a reliable consumption environment [4] Group 3: Return Policies and Consumer Assurance - The introduction of a no-reason return policy is crucial for boosting consumer activity, supported by a new platform for consumers to check return policies [4][5] - The platform allows consumers to return products at any store nationwide, ensuring a hassle-free return process [5] Group 4: Broader Initiatives Across Regions - Various regions, including Beijing and Hubei, are implementing consumer protection measures, such as establishing consumer rights service stations and utilizing AI for risk assessment [6] - The market regulatory authorities are encouraged to collaborate and enhance consumer environments through comprehensive governance and innovative credit systems [6]
提振消费扩内需|优化消费环境 筑牢经济增长“主引擎”根基
Sou Hu Cai Jing· 2025-05-19 03:31
Group 1: Consumer Environment and Trends - The article highlights the evolving consumer environment in China, emphasizing the importance of consumer rights protection to create a safe and transparent shopping experience [1][8] - The growth of e-commerce, particularly live-streaming sales, is identified as a significant driver of consumer engagement and economic activity, with online retail sales projected to reach 15.52 trillion yuan in 2024, a 7.2% increase from the previous year [3] - The implementation of a "no-reason return" policy in physical stores is gaining traction, with over 6,000 businesses in Anhui province publicly committing to this practice, enhancing consumer confidence in offline shopping [6][7] Group 2: Live-Streaming E-commerce - Live-streaming e-commerce has become a primary platform for promoting consumption, with the market expected to reach approximately 5.8 trillion yuan in 2024, accounting for over one-third of total online retail sales [3] - Despite its popularity, the live-streaming sector faces challenges, including incidents of false advertising and misleading promotions, leading to significant fines for some influencers and companies [4] - Experts suggest that regulatory measures and the establishment of clear legal frameworks are essential for the sustainable development of the live-streaming e-commerce industry [5][4] Group 3: Regulatory and Policy Initiatives - The "Three-Year Action Plan for Optimizing the Consumer Environment" was launched, focusing on six key areas, including pilot projects and enhancing consumer dispute resolution mechanisms [9] - The article emphasizes the need for a collaborative approach involving government, businesses, and consumers to effectively protect consumer rights and improve the shopping experience [8][9] - Recommendations include leveraging technology such as blockchain and AI to enhance product traceability and improve after-sales service systems in the live-streaming e-commerce sector [5]
全国市场监管系统优化消费环境经验交流现场推进会在杭州召开
news flash· 2025-05-09 06:34
Core Viewpoint - The meeting held in Hangzhou emphasizes the importance of optimizing the consumer environment as a decision made by the central government to promote high-quality economic development and improve people's quality of life [1] Group 1: Key Requirements for Optimizing Consumer Environment - The meeting highlighted the need to accurately grasp the basic requirements for optimizing the consumer environment, which includes boosting consumer demand and improving people's welfare [1] - It is essential to increase policy efforts and stimulate market forces while focusing on primary responsibilities and enhancing overall coordination [1] - Addressing prominent issues in governance and establishing long-term mechanisms are also critical components of the optimization process [1] Group 2: Future Work Focus - The next steps will concentrate on six key areas, including optimizing consumer environment pilot programs, creating trustworthy consumer units, and cultivating consumer aggregation areas [1]
牵住优化消费环境的“牛鼻子”(市场漫步)
Ren Min Ri Bao· 2025-05-06 21:52
Core Viewpoint - The article emphasizes the importance of optimizing the consumer environment as a key driver for economic growth, highlighting the implementation of a three-year action plan (2025-2027) to address consumer pain points and enhance consumer rights protection [1][2]. Group 1: Action Plan and Objectives - The action plan aims to improve quality standards, credit constraints, comprehensive governance, and consumer rights protection to resolve prominent consumer issues [1]. - In 2024, final consumption expenditure is projected to contribute 44.5% to economic growth, driving GDP growth by 2.2 percentage points [1]. Group 2: Challenges and Solutions - Current challenges include low quality of consumer supply, lack of market order, and insufficient protection of consumer rights, which negatively impact consumer experience and confidence [1][2]. - The action plan outlines five major initiatives: improving consumer supply quality, optimizing consumer order, enhancing consumer rights protection, promoting collaborative governance, and leading consumer environment initiatives [2]. Group 3: Collaborative Efforts - Protecting consumer rights is a collective responsibility involving government departments, judicial bodies, businesses, social organizations, media, and consumers [2]. - Effective collaboration among all stakeholders is essential for the successful implementation of consumer rights protection measures [2]. Group 4: Long-term Commitment - Optimizing the consumer environment is a long-term endeavor that requires a systematic approach, starting from local standards and gradually expanding to broader areas [3]. - Continuous improvement of the consumer environment is necessary to boost consumer confidence and stimulate economic vitality [3].
【央广时评·提振消费④】协调秩序与温度 优化消费环境需“软硬”兼施
Yang Guang Wang· 2025-03-25 09:39
【央广时评·提振消费④】协调秩序与温度 优化消费环境需"软硬"兼施 快递员分拣快递 此外,《方案》关于保障劳动者休息休假权益的内容也备受关注。"严格落实带薪年休假制度""鼓励带薪年休假与小长假连休,实现弹性错峰休假"等措 施,将让广大劳动者有更足底气休假、更多时间享受生活,进而在文旅、休闲、餐饮等消费领域"激荡一池春水"。 市场秩序是消费信心的根本保障,消费设施的完善程度则直接影响消费体验。只有当市场秩序与服务温度二者相协调时,才能真正激活人们的消费潜 能。优化消费环境不仅是提振消费的短期刺激手段,更是出于高质量发展的长远思考。相信未来随着消费环境的不断优化,必将更好促进供需之间的双向奔 赴和循环畅通,释放更加充足的消费潜力,为我国经济发展注入澎湃内生动力。(央广网特约评论员 毛同辉) 消费既是经济增长的重要引擎,也是百姓美好生活需要的直接体现。近日,中办、国办印发《提振消费专项行动方案》(以下简称《方案》)将消费环 境改善提升行动作为提振消费信心的重要举措纳入其中。 在消费过程中,包括供给质量、市场秩序、维权效能、物流配送等在内的消费环境,对消费者的消费意愿有着直接影响。为改善提升消费环境,《方 案》既强调 ...
如何提振消费?这场发布会划出重点!| 宏观经济
清华金融评论· 2025-03-17 11:27
Core Viewpoint - The article discusses the "Special Action Plan for Boosting Consumption," which aims to enhance domestic demand and improve consumer spending through various policies and initiatives. Group 1: Overview of the Action Plan - The plan focuses on comprehensive efforts from both supply and demand sides to stimulate consumption, emphasizing the need for policies that promote income growth and reduce burdens on residents [3] - It aims to integrate consumption promotion with improving people's livelihoods, proposing tangible financial measures to support daily needs [3] - The plan highlights the importance of policy coordination across various sectors, including finance, taxation, and investment, to create a unified approach to boosting consumption [3] Group 2: Specific Policies and Initiatives - The "old-for-new" consumption policy has been reinforced with a budget of 300 billion yuan allocated for its implementation, aiming to enhance the effectiveness of this initiative [5] - The plan includes measures to optimize consumer services, prevent policy risks, streamline recycling processes, and enhance promotional efforts [5] - Specific support policies include increasing employment opportunities, improving basic medical and pension insurance, and enhancing educational support to boost consumer capacity [9][10] Group 3: Financial Policies to Support Consumption - The People's Bank of China plans to implement a moderately loose monetary policy to create a favorable financial environment for consumption expansion [13] - Financial institutions will be encouraged to develop targeted financial products to meet diverse consumer needs, particularly in new consumption areas [14] - The plan aims to broaden the funding sources for financial institutions to enhance capital supply in the consumption sector [15] Group 4: Enhancing Consumer Rights and Environment - The market supervision authority emphasizes the need for market vitality and strict regulatory enforcement to ensure safe and informed consumer experiences [7] - The plan includes actions to improve consumer rights protection, making it easier for consumers to seek redress [7][26] - There is a focus on creating a trustworthy consumption environment through improved quality standards and consumer rights mechanisms [26][27] Group 5: Infrastructure and Facility Improvements - The plan aims to enhance urban and rural consumption facilities, including logistics and service points, to support consumer needs [27] - It encourages the development of smart business districts and immersive experience spaces to modernize traditional retail environments [27] Group 6: Policy Coordination and Support - The plan stresses the importance of coordinated policies across various sectors to create a supportive environment for consumption [29] - It highlights the need for investment in consumption-related infrastructure and services to stimulate economic growth [30] - Financial support mechanisms will be enhanced to facilitate consumer loans and improve access to credit for consumers [31]
中办、国办:实施优化消费环境三年行动
Core Viewpoint - The Chinese government has issued a "Special Action Plan to Boost Consumption," aiming to create a safe consumption environment and enhance consumer confidence [1] Group 1: Policy Initiatives - The plan includes a three-year action to optimize the consumption environment, focusing on improving quality standards, credit constraints, comprehensive governance, and consumer rights protection [1] - It emphasizes the establishment of a standard system for consumer goods and services, as well as the construction of a credit system in the consumption sector [1] Group 2: Consumer Protection Measures - The initiative aims to enhance mechanisms for resolving consumer disputes and promote more effective consumer rights protection methods [1] - It seeks to regulate unreasonable business practices in online sales and live-streaming, such as "lowest price across the internet," and advocates for quality and fair pricing [1] - The plan includes strict legal measures against the sale of counterfeit and inferior products and aims to strengthen the supervision of defective product recalls [1]