Group 1 - The core viewpoint of the article highlights the outstanding performance of the Industrial and Commercial Bank of China (ICBC) Yunnan Branch in the 2025 Yunnan Financial Consumer Rights Protection Digital Transformation Skills Competition, where it won all major awards [1][6][7] - The competition was organized by multiple financial regulatory bodies in Yunnan, including the Yunnan Financial Regulatory Bureau and the People's Bank of China Yunnan Branch, and consisted of preliminary, semi-final, and final rounds [3][4] - In the preliminary round, five contestants from ICBC Yunnan Branch advanced to the top 100 out of 405 participants from 99 banking and insurance institutions [4] Group 2 - The final round featured innovative formats such as "Financial Q&A Hundred-Person Group" and "Financial Consumer Protection Flying Flower Order," where ICBC Yunnan Branch's contestants demonstrated strong knowledge and quick response abilities [6] - The branch's contestant Xu Xue achieved the individual championship, contributing to the team's overall success and earning the title of "Excellent Organization Award" [6][7] - ICBC Yunnan Branch views this competition as a significant opportunity to enhance its consumer protection efforts and has engaged over 5,000 employees in internal competitions and training to foster a culture of learning and improvement [6][7] Group 3 - The bank aims to integrate innovative thinking and professional skills from the competition into its daily services and management processes, focusing on digital, intelligent, and refined transformation in consumer rights protection [7] - The branch is committed to improving service quality and customer experience while fulfilling social responsibilities and promoting high-quality development in financial consumer protection [7]

转自：新华财经 近日，浦发银行长春分行积极践行社会责任，以实际行动诠释金融为民服务理念，聚焦"一老一少一新"重点群体，打造"金融知识移动课堂"，开展了形式新 颖、主题鲜明的系列金融教育宣传活动，切实帮助金融消费者树立风险防范意识，提高风险防范技能。 安全知识进千家，用心服务暖人心 浦发银行长春南部新城支行在开展趣野露营活动中融入金融教育宣传，巧妙将金融知识与户外露营体验有机结合，金融宣传员围绕防范电信诈骗、非法集 资、理性消费等内容，为现场客户带来一场生动的金融知识小课堂。活动现场，还设置了多项金融知识互动游戏，如"反诈圈套大作战""金融知识知多 少"等，将金融知识普及与日常生活场景相结合，让消费者在趣味中识别诈骗套路、合理配置资产、掌握金融常识，不断提升消费者的金融素养和风险防范 意识。 下一步，浦发银行长春分行将不断完善金融惠民利民举措，紧密结合消费者金融服务需求，广泛普及金融知识，增强金融消费者风险防范意识和金融素养， 为守护群众财产安全注入金融动能。（韩金辰） 编辑：穆皓 浦发银行长春南部新城支行走进幸福惠民市场，在市场人流高峰期，开展"普及安全用卡知识"主题宣传活动。金融宣传员为来往群众发放金融知识 ...

Core Viewpoint - The event organized by China Life Insurance in Shandong Province serves as a platform to promote financial literacy and consumer protection while engaging the public in a sports activity [3][5]. Group 1: Event Overview - The event took place on August 31 at Mount Hua, attracting thousands of participants despite rainy weather [1]. - Notable athletes, including Olympic champions, attended to support the runners [1]. Group 2: Financial Education and Consumer Protection - The event emphasized the theme "Protecting Financial Rights and Supporting a Better Life," integrating financial consumer protection education into the sports event [3]. - The Shandong branch set up promotional booths to educate attendees on financial consumer rights and fraud prevention, providing detailed materials on key consumer rights and identifying scams [3][5]. - Interactive sessions allowed participants to ask questions and engage with staff, enhancing awareness of financial safety [3][5]. Group 3: Future Initiatives - The Shandong branch plans to explore innovative promotional methods and continue organizing diverse financial consumer protection activities to strengthen consumer safety and rights [6].

Core Viewpoint - The Minsheng Bank Dongying Branch actively participated in a financial consumer protection campaign, engaging with over 1,500 citizens to disseminate essential financial knowledge and raise awareness about financial fraud [1][2] Group 1: Event Overview - The event was held at Qingfeng Lake Square, where the bank set up a well-organized booth with staff wearing "Financial Consumer Protection Promoter" badges [1] - The activities included face-to-face explanations, case analyses, and interactive Q&A sessions, focusing on topics such as preventing telecom fraud, proper use of bank cards, identifying illegal fundraising, and personal information protection [1][2] Group 2: Public Engagement - Staff simulated common scams like "impersonating customer service for refunds," "fake lottery wins," and "false investments," particularly warning elderly and young consumers about the dangers of transferring money to "safe accounts" [2] - An interactive quiz segment was included, allowing citizens to answer questions about personal credit inquiries and actions to take if their bank cards were compromised, with small prizes awarded to reinforce learning [2] Group 3: Future Initiatives - The event reflects the bank's commitment to the "Finance for the People" philosophy, with plans to continue regular consumer protection campaigns in communities, businesses, and schools [2] - The bank aims to enhance financial literacy and strengthen the financial safety net for citizens, contributing to a healthier and more orderly financial environment [2]

针对不同群体的需求，活动推出特色服务：为老年人开设"防骗小课堂"，重点讲解养老领域非法集资的 识别方法；向年轻人普及信用卡分期、网贷利率计算等知识，倡导理性消费；给商户们发放《支付安全 指南》，提醒防范收款码诈骗。互动环节中，"金融知识抢答赛"点燃了居民的参与热情，答对者获得的 反诈宣传袋、钥匙扣等礼品，实用又有纪念意义。 此次活动共接待居民咨询30余人次，发放宣传资料50余份。社区居民纷纷表示，这样的宣传既实用又贴 心，让大家对金融风险有了更清晰的认识。民生银行张庄路支行负责人表示，将持续开展消保宣传进社 区活动，用专业服务筑牢居民金融安全防线，助力金融消保知识真正走进千家万户。 活动现场热闹非凡，红色宣传横幅格外醒目，"守住钱袋子·护好幸福家"的标语直击人心。银行工作人 员搭起咨询台，摆满了图文并茂的宣传手册，从识别假币技巧到防范电信诈骗，从个人征信维护到合理 使用信用卡，内容涵盖居民日常金融生活的方方面面。 "我前两天收到一条短信，说我中奖了要填银行卡信息，这是不是骗子啊？"居民李阿姨的疑问刚提出， 工作人员就结合真实案例耐心解答："这类短信多是诈骗陷阱，千万别泄露银行卡密码和验证码，咱们 可以直接拨打 ...

中国人寿寿险公司坚持以人为本，为发展"新型城镇化"贡献积极力量。在全国300余个城市近2500个网 点，建立多层次暖心服务网络，为快递小哥、外卖骑手、建筑工人、环卫工人等新市民群体提供饮水歇 脚、应急雨具等八类基础服务，增配微波炉、充电宝等用品，依据季节提供时令冷热饮品，打造"城市 新港湾"。同时，通过柜面转型体验活动，建立城市文化融合场所，为新市民融入城市生活搭建精神文 化桥梁。福建泉州分公司的"簪花围"非遗体验活动中，85%的参与者为新市民群体，通过沉浸式文化互 动增强城市归属感。 在我们的身边，你是否留意过这样的场景：当年岁渐长的老者打开智能手机APP，因界面复杂、字号太 小而难以享受到便捷的互联网服务；当快递小哥、外卖骑手等新市民群体在酷暑严寒或是风雨交加中奔 波时，迫切地寻找一个温暖的港湾；当外籍友人怀揣着对"China"的向往来到这片热土，却因语言不通 或证件使用的问题而无法畅享高效的金融服务…… 民生无小事，枝叶总关情。中国人寿保险股份有限公司（以下简称"中国人寿寿险公司"）深知，有效解 决这些看似微小却影响深远的问题，既是民生所需，亦是民心所向。作为寿险"头雁"，该公司始终秉 承"以人民为中心 ...

厦门国际银行福州分行金融宣传队走进福州市老年大学，创新打造"银龄生日会"特色场景，将金融宣教与人文关怀深度融合。活动现场，银行志愿者为 老年学员举办集体生日会，在温馨氛围中开展"守护钱袋子 护好幸福家"主题宣讲。志愿者结合真实养老诈骗案例，深入解析"养老服务"非法集资、虚假产 品推销等典型骗局，通过拆解诈骗分子利用"健康关怀""高额回报"等诱饵的作案逻辑，帮助老年人有效识骗防骗。 "银龄生日会"活动得到了老年学员们的热烈响应和一致好评。一位参加活动的老年学员感慨道："这样的活动太有意义了，不仅让我们过了一个特别的 生日，还学到了这么多有用的金融知识，以后遇到那些诈骗手段，我们就知道怎么应对了。" 聚焦银发客群 构筑金融安全"智慧防线" 近日，厦门国际银行漳州芗城华侨支行走进漳州老干部活动中心，开展"守护银发财富，乐享智慧生活"主题宣传活动，为超百位退休干部送上"反诈安 全锦囊"。活动现场，工作人员化身"安全卫士"，通过鲜活案例剖析新型电信诈骗套路，以通俗语言提炼养老骗局"温情诱导、高息诱惑、虚构项目"等共性 特征，并结合宣传展板、图文手册提供"一看二问三核实"实用防骗技巧，一对一咨询台同步解答金融疑问，获现场 ...

Core Viewpoint - The event "Consumer Protection Wisdom Transmission Tour" organized by the China Internet Finance Association and hosted by Du Xiaoman aims to promote financial knowledge and consumer protection, supporting youth entrepreneurship and the development of small and micro enterprises in Zhejiang Jiande [1][4]. Group 1: Event Overview - The event took place in Jiande City, focusing on financial knowledge dissemination and consumer protection, enhancing the financial literacy and risk awareness of consumers [1][4]. - The initiative has reached over one million people since its launch, transforming financial knowledge into common understanding [1]. Group 2: Support for Youth Entrepreneurs - Du Xiaoman introduced its use of AI technology to reduce financing costs for small and micro enterprises, providing dual support of "financial assistance" and "knowledge empowerment" for young entrepreneurs [2]. - The event included financial knowledge presentations, fraud case analyses, and entrepreneurial salons, addressing specific issues faced by young entrepreneurs in financing and cash flow management [2]. Group 3: Impact on Local Businesses - Participants visited representative youth entrepreneurial stores, such as "Shanchuan Zhiwu," run by a young entrepreneur who integrates local culture into her products [3]. - The "Youth Small Store Model Plan," launched in December 2024, has provided training and interest-free loans totaling 10.7 million yuan to over 600 young store owners [3]. Group 4: Commitment to Financial Inclusion - The event combined financial knowledge dissemination, risk prevention guidance, and on-site learning to enhance the financial capabilities of local small business owners and young entrepreneurs [4]. - Du Xiaoman is committed to continuing its efforts in inclusive finance, leveraging technology and innovative services to support the growth of youth stores and contribute to rural revitalization and economic prosperity [4].

Group 1 - The core theme of the activities is "Love and Responsibility: Insurance Makes Life Better," aiming to showcase the insurance industry's role in serving the economy and society [2][11] - The company has launched a service matrix called "Insurance Responsibility is Around" to provide practical knowledge about insurance responsibilities and claims processes through various communication methods [2][6] - The company emphasizes transparency and trust-building through activities like "General Manager Reception Day" and consumer rights protection events, focusing on proper marketing practices and staff training [6] Group 2 - The company engages in community activities, such as promoting red culture and celebrating significant events to inspire employees and the public [8] - The company focuses on social responsibility by providing insurance services to underprivileged areas and individuals, aligning with national initiatives like rural revitalization and health finance [9] - The company aims to convey the value of insurance beyond financial compensation, highlighting its commitment to clients and society, and plans to continue promoting high-quality development in the insurance sector [11]

Core Viewpoint - The small loan industry is facing significant regulatory scrutiny, highlighted by a record fine of 2.491 million yuan imposed on Chongqing Xiaoyudian Small Loan Co., Ltd. for violations related to credit information management [1][4][5] Regulatory Actions - The fine of 2.491 million yuan is the highest ever issued by the People's Bank of China against a small loan company, indicating a strict regulatory environment [4][5] - The penalty was part of a dual punishment system, with the company's Chief Risk Officer and Operations Director also fined 142,000 yuan each, with a public disclosure period of five years [2][3] Company Response - Xiaoyudian stated that it has completed all necessary rectifications and that its business operations remain stable and unaffected by the fine [6][12] - The company emphasized that the fine resulted from a routine regulatory inspection, marking its first on-site examination since joining the credit reporting system in 2017 [3][4] Background and Operations - Xiaoyudian, established in 2015 and backed by Hong Kong's Lee Ka-shing family, primarily serves small and micro enterprises with products like Yushang Loan and Yuhua Loan, with an annual interest rate starting at 12% [7][10] - The company has served over 5.6 million users and has a cumulative loan amount of approximately 48 billion yuan, with over 80% directed towards small and micro enterprises [10][18] Consumer Issues - The company has faced criticism regarding its training loan products, with consumers reporting issues such as misleading loan inducements and high-interest rates [11][12] - Xiaoyudian has acknowledged the challenges in consumer complaints and is committed to enhancing compliance training and consumer protection measures [14][18] Strategic Focus - Moving forward, Xiaoyudian plans to concentrate on financing small and micro enterprises, addressing challenges such as credit assessment and high funding costs [19][20] - The company is collaborating with various data service providers to improve risk assessment models, particularly in the logistics sector [19][20]