据介绍，近年来，人民法院持续优化网上诉讼服务，以四级法院实现"一张网"办案办公为契机，迭代"人民法院在线服务"，升级人民法院调解平台，做 到"诉讼掌上办、调解不用跑"。 （来源：经济日报） 转自：经济日报 平均每分钟近百件案件实现"掌上立"，近三成立案申请在非工作时间和非工作日提交。记者1月30日从最高人民法院获悉，2025年，全国法院在线调解案件 835.2万件，诉讼服务满意率达90.4%，较2024年增加7.2个百分点。 最高人民法院审判委员会委员、立案庭庭长钱晓晨表示，以数字法院建设为牵引，全面深化信息技术与多元解纷融合应用，推进科技赋能向基层延伸，持续 深化人民法院调解平台"进乡村、进社区、进网格"，全国1万多家人民法庭在线对接23.4万家基层治理单位，较2024年增加4082家，通过"云上"指导、联合 调处，把解纷服务送到群众"家门口"。 同日，最高法等20家单位发布《关于深化"总对总"多元化纠纷解决机制改革的意见》，为健全完善覆盖全面、优势互补、有机衔接、分层递进、线上线下的 多元解纷格局，提供了制度保障。 数据显示，2025年，"总对总"合作单位在法院指导下调解案件98.5万件，其中，依托法院调 ...

转自：成都日报锦观 司法融入基层治理，让矛盾化解在"家门口" 解锁综治中心"一站式"解纷密码 ICTED 10 397 L 1 : 11 18 "企业间800万元的合同纠纷，通过联合调解既保住了合作关系，又省了诉讼成本。""38名农民工的工资，在这里半天就实现了兑付。"……如 今，成都三级社会治安综合治理中心正成为群众解纷维权的"便民驿站"、基层治理的 "法治枢纽"。 近年来，成都法院积极参与社会治安综合治理中心（以下简称"综治中心"）运行，将入驻综治中心确立为矛盾纠纷多元化解头号工程的核心任 务，立足司法职能，向前延伸司法服务、向下扎根基层一线，积极参与、全力保障各区（市）县综治中心实体化、实质化运行，让矛盾纠纷化 解在源头、解决在基层，为平安成都、法治成都建设注入强劲司法动能。 机制筑基 织密司法参与"联动网" 据成都中院相关负责人介绍，为规范司法参与综治中心运行，成都中院专门制定印发《成都法院参与县级社会治安综合治理中心运行工作指 引》，天府、武侯等10余家法院同步出台或推动区委政法委出台相关文件，全流程规范法院与综治中心对接流程，构建起权责清晰、运转高效 的参与模式。 全市22家基层法院实现全覆盖入驻 ...

Core Viewpoint - A property management company is facing a lawsuit from over 1,700 homeowners due to disputes over parking space revenue, property fee standards, and other service issues, with claims amounting to approximately 7 million yuan [1] Group 1: Dispute Background - The property management company has been servicing the community for 8 years, leading to ongoing conflicts regarding the allocation of parking revenue, green space design, property fee standards, and elevator maintenance costs [1] - The homeowners' committee filed a lawsuit in December 2024, seeking refunds and compensation totaling around 7 million yuan [1] Group 2: Mediation Process - Mediators conducted two site visits to understand the core issues, identifying key disputes such as the ownership of parking revenue, obligations for green space design, and whether property fees were charged above standard [2] - A "back-to-back" communication strategy was employed to facilitate understanding between the homeowners and the property management company, using case references to clarify legal and policy frameworks [2] Group 3: Collaborative Resolution - A collaborative mediation approach was initiated involving the court, housing department, local government, and community committee to create a platform for equal dialogue [3] - The court clarified legal applications regarding shared parking revenue and property fee contracts, while the housing department explained the use of special maintenance funds [3] Group 4: Outcome of Mediation - After over 10 hours of negotiation, an agreement was reached where the property management company would allocate 90% of public parking revenue to the homeowners' committee and hire a third party for green space design [4] - The case exemplifies a successful multi-party mediation mechanism that effectively resolved complex disputes involving numerous stakeholders, ensuring both community welfare and industry development [4]

网络服务全程智能化 一是坚持"全程网办"。发挥"人民法院在线服务"移动端和电脑端总枢纽作用，集成调解、立案、阅卷、 送达、保全、鉴定等诉讼服务事项和智慧服务功能，实现在线诉讼服务"一网通办"，网上立案率达 96.54%，让群众办事不难、诉讼不烦。二是规范在线服务指引。完善在线诉讼服务平台办事指引功 能，配备操作指南、指示手册等，按照"一次性、全方位满足当事人诉讼需求"的标准，重点关注对电子 系统不熟悉的老年人群，提供智能引导和辅助办理服务，实现在线诉讼服务好办、易办。三是发挥群众 热线服务功能。严格贯彻执行"12368"和"12345"热线电话双线联动对接机制，提供案件信息查询、程序 性诉讼事项咨询、投诉建议等直达直享、一网通办的服务事项，"12368"诉服工单转办51件，"12345"热 线转交工单9件，全部已办结，切实做到"接诉即办"。 转自：河北日报 万全区法院倾力打造一站式诉服中心 诉讼服务中心是人民法院司法为民的前沿阵地，是人民群众感受法院温度的第一扇窗。万全区法院把打 造实用的一站式诉服中心作为"争一流、当冠军"的目标任务，持续优化诉讼服务质效，构建一站式诉讼 服务体系，致力于为人民群众提供"零距 ...

转自：法治日报 □ 本报记者 张雪泓 李女士10岁的儿子在北京市东城区某公园参加活动时，被突然倾倒的护栏砸伤了 脚。因伤情严重，李女士先后花费医疗费3万多元，孩子也在手术后被迫休学。因与公园交涉无果，焦 急的李女士拿着医疗单据走进北京市东城区人民法院诉讼服务大厅。经李女士同意，法院将案件引导至 东城区综治中心先行调解。经综治中心统筹协调，公园有关负责人当即到场。在派驻综治中心的法官团 队主持下，这起涉及未成年人的纠纷从立案到化解仅用了两个小时。 据悉，2025年以来，东城法院深 度融入综治中心规范化建设，选派资深法官团队、人民调解员常态化入驻区综治中心，并持续强化对各 街道综治中心的支持力度，优化全流程引导服务。东城法院精选"多元解纷案例库"资源接入综治中心， 为调解员快速把握争议焦点、精准施策提供有力支撑。 近期，一起历时5年的消费纠纷 【下载黑猫投诉 客户端】也在综治中心画上圆满句号。 5年前，92岁的周奶奶在某超市购物时，因推购物车乘扶梯不慎 摔伤。因为赔偿问题与超市迟迟达不成一致意见，2025年6月起，周奶奶家人向市场监管部门频繁投 诉，要求超市赔偿各项费用共计33万元。东城区市场监管局、区消费者协会 ...

Group 1 - The core viewpoint of the articles emphasizes the role of the Yantai Intermediate People's Court in supporting high-quality economic and social development through efficient judicial services and measures [1][2][3] Group 2 - In 2025, the court is projected to handle 183,000 cases and conclude 178,000 cases, maintaining high operational efficiency [1] - The court has implemented 16 measures to support green, low-carbon, and high-quality development, resolving 12,000 related disputes [1] - The court has adjudicated 63,000 commercial cases and assisted enterprises in recovering 59.61 million yuan [1] - The bankruptcy adjudication mechanism has effectively resolved 61 cases, revitalizing assets worth 1.92 billion yuan and alleviating debts of 5.59 billion yuan [1] Group 3 - The court has concluded 5,073 first-instance criminal cases, sentencing 6,845 individuals, and has intensified efforts against serious violent crimes and financial fraud [1][2] - A total of 44,000 civil cases have been resolved, with a focus on addressing urgent public concerns [2] - The court has executed 48,000 cases with an amount of 27.7 billion yuan, ensuring the realization of rights for the public [2] Group 4 - The court has successfully mediated 53,000 civil cases, achieving a mediation withdrawal rate of 45.5% [3] - 75% of civil and commercial cases have entered expedited trial channels, enhancing both judicial quality and efficiency [3] - The court aims to continue focusing on high standards, public welfare, reform innovation, and self-improvement to contribute to the modernization of the city [3]

Group 1 - The core focus of the news is the implementation of labor law supervision through the "one letter, two documents" approach, aimed at addressing wage arrears and protecting workers' rights [1][3] - The Supreme Court has emphasized the importance of collaboration with various departments to effectively tackle wage arrears, particularly in the construction sector, by prioritizing the execution of wage-related cases [1][3] - A new interpretation of labor dispute laws has been released, clarifying the responsibilities of contractors and subcontractors in cases of wage disputes, thereby supporting workers' claims for unpaid wages and insurance benefits [1][3] Group 2 - The Supreme Court is enhancing the protection of rights for new employment forms, balancing the need for worker protection with the promotion of a healthy platform economy [2][4] - The establishment of a "total-to-total" work mechanism aims to facilitate multi-channel dispute resolution, integrating resources from courts, labor departments, and trade unions to resolve conflicts before they escalate [2][5] - The court has published guiding cases to clarify the recognition of labor relationships in new employment forms, setting standards for determining worker management and liability in cases of harm [2][4]

Core Viewpoint - The article highlights the effective resolution of labor disputes in the shoe manufacturing industry in Huizhou, Guangdong, through a collaborative mediation model involving courts, prosecutors, and mediation organizations, which supports the high-quality development of the industry [1][3]. Group 1: Labor Dispute Resolution - A recent case involving 66 workers seeking unpaid wages from a shoe factory was successfully mediated, showcasing the efficiency of the "court + prosecutor + mediation organization" model [1]. - The Huizhou court has actively engaged with local shoe enterprises to understand their legal needs and improve judicial services, addressing issues such as labor disputes and contract violations [2][3]. - The court has implemented a multi-faceted dispute resolution system, including a "1+2+N" model, which integrates various mediation platforms and workstations to enhance accessibility and efficiency in resolving disputes [3][4]. Group 2: Industry Support and Development - The shoe manufacturing industry is a key economic pillar in Huizhou, with nearly 6,000 enterprises and over 160,000 employees, necessitating effective legal frameworks to support its growth [1]. - The court has conducted surveys and discussions with industry associations to gather insights on legal challenges faced by shoe manufacturers, aiming to provide tailored legal services [2]. - The court's proactive approach includes organizing legal education activities and offering "order-based" legal services to enhance companies' risk management capabilities [2][3]. Group 3: Enhancing Judicial Efficiency - The Huizhou court has adopted a "one-stop" service model to streamline the litigation process for enterprises, aiming to reduce the number of visits required for legal matters [4]. - The court emphasizes a balance between enforcement and minimizing disruption to business operations, employing flexible execution measures to protect enterprises while ensuring compliance [5]. - The court is committed to improving the business environment by facilitating faster case processing and prioritizing cases involving enterprises, thereby enhancing the overall efficiency of the judicial system [5].

Core Viewpoint - The Daxing'anling Intermediate People's Court is implementing a "Multi-Dispute Resolution Station" to enhance mediation skills and improve efficiency in resolving disputes through technology and collaboration with local entities [1] Group 1: Training and Techniques - A specialized training for mediators was conducted, focusing on mediation techniques and the application of the "Longfahe" mini-program [1] - The training included simulated scenarios such as border tourism and neighbor disputes to enhance communication skills among mediators [1] Group 2: Technological Integration - The "Multi-Dispute Resolution Station" utilizes "Longfahe" cloud court technology and is supported by dedicated guides to simplify processes and improve efficiency [1] - The initiative aims to reduce the need for citizens to travel for dispute resolution by enabling online mediation and judicial guidance [1] Group 3: Collaborative Efforts - The project is a collaboration between the Daxing'anling Intermediate Court, the Border Management Brigade, and the Postal Company, leveraging 39 postal outlets in border villages for pilot promotion [1] - Future plans include deepening cooperation among the three parties to optimize resource integration and information sharing for better dispute resolution services for border residents [1]

Core Viewpoint - The Jinzhou Guta District People's Court has implemented innovative judicial measures to enhance accessibility and efficiency in resolving disputes, particularly for vulnerable groups, thereby ensuring justice is delivered at the grassroots level [1][2][3]. Group 1: Dispute Resolution Innovations - The court has introduced a "three-step" dispute resolution method, which includes home visits for mediation, on-site services, and judicial confirmation, aimed at making legal services more accessible to the public [2][3]. - A specific case involved a home visit to assist an elderly man with a disability in resolving an insurance contract dispute, resulting in a successful mediation where the insurance company agreed to refund 30,000 yuan [2][3]. - The court has committed to a "three 24-hour" promise, ensuring that disputes involving vulnerable groups are processed swiftly, enhancing the legal enforceability of mediation agreements [3]. Group 2: Family Dispute Resolution - The court has developed a "three-in-one" family dispute resolution mechanism that combines psychological counseling, follow-up assistance, and legal education to address family conflicts [4][5]. - A notable case involved a 20-year-old parental support dispute, where the court facilitated communication between a father and daughter, leading to an agreement for monthly support payments of 700 yuan [5]. - The court has successfully resolved 91 family cases using this integrated approach, highlighting its effectiveness in restoring family relationships and addressing social risks [5]. Group 3: Labor and Social Welfare Protection - The court has established a "three protections" mechanism focusing on laborers, the elderly, and minors, ensuring their rights are prioritized in legal proceedings [6][7]. - In a recent labor dispute involving 39 workers, the court expedited the resolution process, allowing for quick settlements and payments, demonstrating the effectiveness of its labor protection strategies [6][7]. - The "three protections" framework includes measures for timely wage recovery, support for elderly care, and ensuring child support obligations are met, thereby enhancing the quality of life for these vulnerable groups [7].