江南时报讯 清晨，工行南通崇川人民路支行刚开门营业，一位大爷便手持一面鲜红的锦旗匆匆走进大 厅。"我是来感谢你们的！你们真是老百姓的贴心银行！"大爷激动地说道。这面锦旗背后，是一个银行 员工拾金不昧、服务至上的暖心故事。 这面鲜红的锦旗，不仅是对网点员工高尚职业操守和高度责任感的肯定，更承载着客户对银行真诚服务 的深切信任。客户至上的服务理念，正是通过这些日常的点滴行动得以践行和传递。 事情发生在两天前。大爷在柜台办理取款业务后，将部分现金放入外套口袋便离开了网点。不久后，工 作人员在例行巡查中发现地面散落着几张百元钞票。网点营业主管得知情况，立即组织调阅监控录像。 经过仔细排查比对，确认现金系该大爷在行走时不慎遗落。工作人员迅速通过业务系统登记的信息与他 取得了联系。 电话那头，大爷先是一愣，随即检查口袋，这才发现确有现金丢失。"哎呀！我都没发现！太谢谢你们 了！"大爷惊喜地连声道谢。第二天一早，大爷就赶到了银行。接过失而复得的现金，他感慨万分："现 在社会上好人多，银行的服务更是没得说！" 更让工作人员感动的是，仅仅隔了一天，大爷再次专程来到支行，亲手送上锦旗表达谢意。锦旗上"拾 金不昧品德高 为民服务暖 ...

Core Points - The article highlights the efficient emergency response of the Hohhot Baita International Airport's transfer team in facilitating a medical team's urgent transit amidst flight delays [1][2] - It emphasizes the importance of timely action in life-saving situations, showcasing the airport's commitment to service excellence and passenger care [2] Group 1 - The medical team, consisting of 17 members with 10 pieces of medical luggage, faced a tight transfer window of only 50 minutes due to a flight delay [1] - The transfer team quickly activated an emergency support mechanism to ensure the medical team could board their connecting flight without delay [1] - The airport's team demonstrated professionalism, efficiency, and enthusiasm in creating a seamless transfer experience for the medical team [1][2] Group 2 - The successful transfer operation reflects the airport's service empowerment mechanism and its effective implementation at the frontline [2] - The commitment to a "people-oriented, service-first" philosophy is evident in the actions taken to support travelers, especially those with special missions like the medical team [2] - The airport's efforts contribute significantly to safeguarding life and health during critical situations [2]