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 不同消费问题,去哪投诉最有效?
 Xin Lang Cai Jing· 2025-10-24 04:36
 Group 1 - The article provides a comprehensive "Consumer Rights Protection Guide" to help consumers navigate various types of complaints and identify the appropriate channels for resolution [1][9] - It emphasizes the importance of understanding the type of issue and selecting the right complaint channel to effectively address consumer grievances [9]   Group 2 - For e-commerce and online shopping issues, consumers are advised to first utilize the internal customer service and arbitration systems of platforms like Tmall, JD, and Pinduoduo, and escalate to the national 12315 platform if necessary [2] - Retaining evidence such as chat records, order screenshots, and payment receipts is crucial for increasing the success rate of complaints [3]   Group 3 - In financial and recharge-related disputes, consumers should directly contact regulatory bodies like the China Banking and Insurance Regulatory Commission through the 12378 hotline [4] - For online payment and prepaid card issues, consumers can also report to the 12315 platform regarding the legality of business practices and use the People's Daily message board for public feedback [4]   Group 4 - For communication, network, and app service issues, the Ministry of Industry and Information Technology's 12381 reporting platform is recommended for complaints related to service traps and unauthorized data collection [5] - Issues with internet service apps can also be reported on the Black Cat Complaints platform for quicker responses from companies [5]   Group 5 - For offline service disputes, such as those in dining, tourism, and training, the 12315 platform is the primary channel, with the option to escalate to the 12345 government service hotline for cross-departmental issues [6] - The Ministry of Culture and Tourism has a dedicated complaint hotline for tourism-related issues [6]   Group 6 - If complaints are not adequately addressed by companies or regulatory bodies, consumers can escalate their issues through public supervision channels like the People's Daily message board and the State Council's "Internet + Supervision" platform [7][8] - These platforms create a "pressure mechanism" to encourage local authorities to respond effectively [9]
 X @憨巴龙王
 憨巴龙王· 2025-10-15 05:43
你这踏马的太逆天了,我从来表达的都是自己的思想,我自己怎么做的,你维权我阻碍你了?你骂币安我叫你别骂了?不知道该以为带哥是我儿子呢,我连我每个朋友都要管,我到底精力有充沛。真的太逆天了,现在找不到我的知行不合一,去找我朋友的,真是逆天到不能再逆天了。那按你这么说,每个人因为都能被骂,他做的再好,也能找到他做的不好的朋友。beautonchain (@tao1cryptor):@dotyyds1234 不知道你的好哥们带带带比特币维权Aster的时候你也是这么跟他要他内求的吗?如果你真是这么始终如一,那你确实好样的,始终如一,无论是对朋友还是对别人。 https://t.co/n6FzOjuvhz ...
 江西鄱阳“十里风荷”楼盘停工:八千万房款去向成谜,业主盼归家
 Sou Hu Cai Jing· 2025-09-15 03:36
 Core Viewpoint - The Xi Garden project in Poyang County, Shangrao City, Jiangxi Province, has faced significant issues, including construction halts and misappropriation of funds, leaving over a hundred families in distress regarding their housing investments [1][2][4].   Group 1: Project Status - The Xi Garden project has been stalled since May 2023, with no construction progress made despite promises from the developer to deliver homes by December 30, 2024 [2][5]. - Homeowners have collectively invested over 80 million yuan (approximately 11.2 million USD) in the project, but funds have reportedly been diverted to other projects, such as kindergartens and villas [2][4].   Group 2: Regulatory Oversight - Homeowners have expressed dissatisfaction with the local government and regulatory bodies, questioning their failure to ensure that the invested funds are used for the intended project [4][6]. - A representative from the housing authority claimed that over 200 million yuan (approximately 28 million USD) had been invested in the project, which homeowners dispute, arguing that the funds should have been sufficient to complete the construction [4].   Group 3: Homeowner Struggles - Homeowners have faced numerous challenges in their attempts to communicate with the developer and relevant authorities, with previous promises of resuming construction not being fulfilled [5][6]. - Some homeowners have experienced legal repercussions during their advocacy efforts, including police questioning and detentions, further complicating their situation [6].   Group 4: Homeowner Demands - The primary demands from the affected homeowners include either the resumption of construction and timely delivery of homes or the cancellation of their purchase contracts with refunds [7]. - Homeowners are urging regulatory bodies to investigate the whereabouts of the funds and to take action to protect their rights and interests [7].
 突发!大量“仅退款”涌入商家店铺
 商业洞察· 2025-09-10 09:26
 Core Viewpoint - The article discusses the misuse of AI-generated images in the e-commerce sector, particularly in the context of "only refund" requests, highlighting the challenges faced by merchants due to the increasing sophistication of these fraudulent practices [3][6].   Group 1: AI Image Fraud in E-commerce - AI-generated fake images have become prevalent, particularly in the categories of clothing, food, and daily necessities, leading to a surge in "only refund" requests [7][8]. - Merchants report that the realism of AI-generated images complicates the refund verification process, making it difficult to distinguish between genuine and fraudulent claims [28][29]. - The phenomenon has sparked polarized discussions among consumers, with some mocking the intelligence of those attempting to exploit the system, while others express concern over the erosion of trust in e-commerce [29][30].   Group 2: Experimentation with AI Refund Claims - The article details an experiment conducted by the author to test the effectiveness of AI in generating images for refund claims, revealing that the technology is already well-integrated into the refund process across major platforms [31][32]. - The experiment involved selecting products that are easy to manipulate visually, such as transparent items and perishable goods, to exploit the weaknesses in platform verification systems [32][33]. - The results showed that refund requests were processed quickly and without thorough scrutiny, indicating significant loopholes in the current e-commerce refund policies [41][51].   Group 3: Governance and Solutions - The article suggests that addressing the issue of AI-generated refund fraud requires a multi-faceted approach involving legal, technological, and regulatory measures [57][58]. - Legal frameworks exist to penalize fraudulent refund claims, with potential civil and criminal liabilities for consumers who exploit these systems [59][61]. - Recommendations for platforms include establishing consumer trust rating systems, enhancing image verification technologies, and improving refund request auditing processes to mitigate fraudulent activities [64][66].
 小米王化回应雷军微博评论限制:主要为防水军
 Sou Hu Cai Jing· 2025-05-14 14:36
 Group 1 - Xiaomi Group's public relations manager Wang Hua stated that the recent trending topic regarding Lei Jun's Weibo comment settings is exaggerated, as the restriction has been in place for a long time to prevent spam accounts [1] - The company is currently facing a public relations crisis following a serious accident involving its SU7 model, which resulted in three fatalities, leading to a significant media backlash [1] - Following the accident, Lei Jun has limited his public appearances and social media interactions, only making a brief statement on Xiaomi's 15th anniversary [1]   Group 2 - The high-end model Xiaomi SU7 Ultra is embroiled in controversy over false advertising claims, with numerous prospective buyers expressing dissatisfaction and seeking refunds [1] - Xiaomi issued an apology and proposed a compensation plan on May 7, but many consumers rejected the offer and have formed a group for collective action, with over 400 members [1] - On May 10, Lei Jun described the past month as one of the most challenging periods since founding Xiaomi, indicating a low emotional state and reduced public engagement [2]
 抢票软件抢出不正当竞争,警示了什么
 Bei Jing Qing Nian Bao· 2025-04-29 01:38
 Core Points - The Supreme Court's ruling on a case involving "ticket grabbing software" has garnered significant attention, marking the first instance in China where such software is recognized as constituting unfair competition [1] - The case clarifies the illegal nature and dangers of "ticket grabbing" behavior, serving as a warning to sellers of such software and providing a legal precedent for ticketing entities affected by these practices [1][2]   Group 1 - The plaintiff in the case is a well-known entertainment ticketing agency, while the defendant sold "ticket grabbing" software on a second-hand shopping platform, which simulated human operations to increase the chances of successful ticket purchases [1] - The software's operation does not represent technological innovation but rather undermines fair competition by providing users with an unfair advantage in purchasing tickets [2] - The legal framework, specifically Article 12 of the Anti-Unfair Competition Law, prohibits operators from using technical means to disrupt the normal operation of other businesses' online products or services, which the court found applicable in this case [2]   Group 2 - The legal implications of this case extend beyond individual instances, offering insights into combating broader ticketing fraud issues [3] - Ticketing entities have two main legal avenues for recourse: filing lawsuits against sellers of ticket grabbing software or reporting to market regulatory authorities for enforcement actions [3] - Regulatory bodies are encouraged to proactively address ticket grabbing behaviors rather than waiting for complaints, enhancing oversight to eliminate the conditions that allow such software to thrive [3]