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X @Forbes
Forbes· 2025-07-29 16:40
Funding & Investment - A new startup backed by $93 million is launched [1] Company Focus - The startup aims to explore the potential of chatbots as therapists [1] Industry Trends - The article discusses the emerging trend of using AI chatbots in mental health and therapy [1]
X @Forbes
Forbes· 2025-07-29 06:50
Funding & Investment - A new startup backed by $93 million aims to explore chatbot therapy [1] Company Focus - Casper's Neil Parikh launches the new startup [1] Industry Focus - The industry is exploring the potential of chatbots in providing therapeutic support [1]
X @Forbes
Forbes· 2025-07-28 12:00
Funding & Investment - A new startup backed by $93 million aims to explore chatbot therapy [1] Company Focus - Neil Parikh, from Casper, launches the new startup [1] Technology & Innovation - The startup is exploring the potential of chatbots in providing therapy [1]
Machines of Buying and Selling Grace - Adam Behrens, New Generation
AI Engineer· 2025-07-23 15:51
E-commerce Evolution with AI - E-commerce has evolved from physical stores to online platforms, and AI is now digitizing participants and their interactions, moving from static websites to merchant and consumer agents [1][2][5] - The goal remains transaction completion, but the focus shifts to dynamic, real-time, and generative interfaces for both human and agentic consumers [6][7] Challenges and Solutions in the Agentic Commerce - The industry faces challenges in enabling software agents to complete transactions, with solutions including delegated authentication via partners like Visa [13][14][15] - Moving from inferred buyer intent (keyword searches, click data) to explicitly captured intent through conversation data is crucial [16] - Merchants are exploring how to convert fuzzy intent into specific product SKUs, noting higher conversion rates, dollar values, and lifetime values from AI channels [17][18] - Ensuring product availability across numerous stores requires moving beyond existing product feed infrastructure and web scraping towards a unified API for product data [20][21][22] - Representing buyer and seller preferences needs to evolve from siloed data to rich context across all aspects of their lives, with market design challenges addressed by third-party institutions [23][24][26] The Future of Retail and Brand Strategy - Fortune 500 companies are adapting to technological shifts, with examples like Samsung evolving from a fish merchant to a technology leader [29][30] - Brands are creating APIs and MCP servers for chat clients, abstracting complex product systems into consistent APIs [31][32] - Companies are connecting product data with brand and design systems to experiment with generative interfaces and conversational commerce [33][34] - Enabling payment flows for bot traffic is essential, as AI chat users demonstrate higher intent and conversion rates [35][36] - The industry believes stores will evolve back to their original form: a conversation, with brands owning surfaces in various applications [36][40]
