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从“城市过客”变为“共建力量”(人民眼·新就业群体) ——对10城100名小哥的调研之三
Ren Min Ri Bao· 2025-07-10 22:17
市场价2500元,1600元就能租下,北京朝阳区将台乡"将小爱"公益寓站,成了顺丰小哥秦永财和妻子的 小家。在这里,他们有了第二个娃。 每天收派快递上百件,起早贪黑不觉苦,秦永财笑道:"租房享低价,孩子能托管,干活有劲,小家也 有盼头。" 一句"有劲",道出多少小哥的心声;一声"盼头",藏着心底最柔软的牵挂——家。对小哥来说,家的定 义,朴素简单,又牵动人心:房租能担,娃儿能管,病了能看。 家的概念,也在延展。随着各地加快推动小哥融入城市,他们正从"城市过客"变为"共建力量"。城就是 家,家就是城,"小家"与"大家",正在双向奔赴。 "家"的温度,折射城市对劳动者的尊重。为城市奔忙的千万小哥,其住宿难、就医难、子女陪伴难等问 题如何解?怎样在城市中找到归属感?又如何成为城市治理和发展的重要力量? "小哥初到大城市,最操心住宿问题" 一张床、一间房、一套房,各地探索逐步满足小哥安居需求 秦永财的家,18平方米,不算宽敞,但收拾得整洁温馨,衣柜、餐桌等一应俱全。彩色地垫上,小儿子 咿呀学语;洁白墙壁上,大儿子的奖状高高悬挂。 "这位置,这价格,想租一样大的几乎不可能,更别说带家具了。"秦永财是安徽阜阳人,18岁成 ...
扫码进小区、专设停车点、路口新设指示牌……记者实地体验“骑手友好小区”
Chang Sha Wan Bao· 2025-07-10 12:55
Core Points - The launch of the "Changsha New Employment Group Service Platform" aims to enhance the convenience and support for delivery riders in the city [10][12] - The initiative includes the establishment of "rider-friendly" communities, with over 40 pilot projects initiated to improve the working conditions for delivery personnel [10][14] Group 1: Rider-Friendly Initiatives - The "rider-friendly" communities feature a quick access system allowing riders to enter residential areas in just 10 seconds, significantly reducing previous entry times [3][5] - Specific improvements include designated parking spaces for riders, a digital access system, and amenities such as rest areas and charging stations [5][12] - The program also includes partnerships with local businesses to provide riders with discounts and free services, enhancing their overall experience [5][10] Group 2: Community Engagement and Support - The platform encourages community involvement, with riders participating in local governance and volunteer activities, fostering a sense of belonging [6][12] - The initiative aims to create a supportive environment for over 600,000 new employment group members in Changsha, ensuring they feel valued and integrated into the community [14] - The "Warm New Changsha" platform serves as a comprehensive resource for riders, offering navigation to friendly communities and businesses, as well as support services [10][11]
骑手出行要看“码”
Jing Ji Ri Bao· 2025-07-09 21:44
Core Viewpoint - Shanghai has introduced a "Traffic Safety Code" for delivery riders, categorizing their safety levels into green, yellow, and red, directly linking it to their employment qualifications. New riders must have a green code to work, while those with repeated violations will be blacklisted, impacting their ability to receive orders [1][3]. Group 1: Traffic Safety Code Implementation - The Traffic Safety Code uses a color system to indicate rider safety levels, with new riders required to start with a green code [1]. - Riders with a red code will be placed on an industry blacklist, and their platforms will be ordered to suspend their orders until they regain a green code [1]. - The initiative aims to balance efficiency and safety in the fast-paced delivery industry, addressing the significant traffic safety concerns associated with delivery riders [1]. Group 2: Data-Driven Management System - A comprehensive governance system has been established, integrating data support, refined management, and community self-governance to manage the delivery rider sector [2]. - The system can generate lists of "high-risk enterprises," "frequent violation stations," and "problematic riders" through data analysis of traffic violations and accidents [2]. - It evaluates the safety levels of platforms and stations, identifying gaps in responsibility and automatically assessing safety ratings based on various data indicators [2]. Group 3: Industry Response and Innovations - Delivery platforms are actively responding by implementing innovative measures, such as Meituan's "safety score" system, which rewards safe riding and penalizes violations [4]. - Ele.me has optimized its algorithms to ensure adequate rest for riders and reasonable delivery times, while Shansong has created a "Glorious Rider" team to reward those with outstanding safety records [4]. - SF Express reported a 45% decrease in traffic accidents and a 70% reduction in accident compensation costs after enhancing rider safety management in accordance with the new regulations [4].
淘宝闪购订单暴增,饿了么多举措保障骑手权益
Xin Jing Bao· 2025-07-09 08:32
新京报讯(记者秦胜南)上线仅两个月,日订单超过8000万,淘宝闪购带动夏日服务消费火热,骑手收入 也迎来普遍增长。为进一步加强夏季骑手保障,7月9日,饿了么表示,正通过加码订单奖励、加大新人 权益,提供天气补贴与防暑保障,在恶劣天气下超时免罚、匹配灵活配送时间等多项举措,全力护航骑 手跑单。 数据显示,随着补贴上线,过去一周,淘宝闪购日订单量突破百万的城市数量翻了一倍。"淘宝闪购500 亿补贴促进消费,也直接拉升了骑手收入。对比5月前,现在骑手收入普涨了50%,不少人收入翻 番。"成都市新都区商圈骑手刘晓东说,他所在小队骑手日均可送70多单,月收入有明显提升。 在上海,饿了么长风配送站负责人纵波说,淘宝闪购订单爆发性增长下,骑手收入也节节高升,普遍增 长三至五成。站点在前期增补人手外,还将增加三成骑手。 "订单飙升背后,是消费的火热,也离不开骑手的辛苦付出。我们也会做好高温天下的服务工作保 障。"饿了么骑士关怀负责人孙丽雅表示。 为更好保障骑手劳动权益,6月以来,饿了么已启动高温关怀专项活动,在高温天气下系统会触发高温 标签,随订单发放天气补贴。在高温、暴雨等恶劣天气下,饿了么还会启用超时免罚和订单补时措施, ...
“外包”骑手出交通事故,法院确认骑手与外卖平台存在劳务关系
Xin Jing Bao· 2025-07-08 16:02
新京报讯(记者张静姝)7月8日,北京市通州区人民法院召开新闻通报会,系统通报近五年通州法院新 业态劳动争议案件审理情况并发布典型案例。在一起案例中,外卖平台用工企业以外包形式雇佣骑手, 骑手发生交通事故后平台规避主体责任,法院最终依法确认二者之间的劳动关系。 通州法院经审理认为,从主体资格来看,某科技公司、张某符合法律法规规定的建立劳动关系主体资 格;从工作地点来看,配送站点的房屋是由某科技公司租赁和装修,站点名称、派单截图、站点证照公 示栏、对外公示主体信息均显示为某科技公司,根据一般认知判断,可认定该站点由其负责管理;从工 作内容来看,张某从事的外卖配送工作属于某科技公司的业务组成部分;从管理安排来看,某科技公司 在仲裁阶段自认李某系站点店长,且某服务公司在北京地区没有相关办公地点及营业人员。 某科技公司与某服务公司签订《服务外包协议》,约定某科技公司委托某服务公司从事外卖递送服务, 通过平台以订单方式委托某服务公司开展具体业务,再通过其平台账户将业务报酬支付给某服务公司。 综上,某科技公司与张某符合建立劳动关系的本质特征,故判决确认某科技公司与张某于2022年9月1日 至2022年9月7日期间存在劳动关 ...
全国美团“骑手友好社区”增至近3万个,已建成友好社区外卖配送客诉减少四成
news flash· 2025-07-04 08:04
7月3日,在2025中国国际物业管理产业博览会上,美团"骑手友好社区"项目相关负责人在会上介绍了项 目的最新进展。截至2025年上半年,在各级党委和政府部门指导下,美团已在全国150多个城市与各界 共建近3万个"骑手友好社区",推动各地小区为骑手开门指路、设置专用停车位和骑手驿站。据负责人 介绍,在已建成的"骑手友好社区",骑手配送和用户体验均显著提升,骑手因无法进入小区产生的未送 达或退单等的异常情况减少26%,因未送到指定地点、定位地址不准等产生的用户投诉减少41%。(智通 财经) ...
赶时间的人 权益保障如何跟得上?(人民眼·新就业群体)——对10城100名小哥的调研之二
Ren Min Ri Bao· 2025-07-03 21:40
Core Viewpoint - The article highlights the challenges and evolving support systems for delivery workers, emphasizing the balance between work pressure and improved rights and protections in the gig economy [2][4][9]. Group 1: Working Conditions and Challenges - Delivery workers face intense pressure to meet tight deadlines, often leading to unsafe practices and stress [4][5]. - The introduction of algorithms has improved delivery time management, allowing for more flexibility and reduced penalties for delays [5][7]. - Workers have expressed their concerns in forums, leading to policy changes aimed at enhancing their working conditions [4][8]. Group 2: Income and Financial Stability - Many delivery workers initially enter the industry out of necessity, but they find a sense of purpose and financial stability through their work [9][10]. - The implementation of transparent payment systems has allowed workers to track their earnings in real-time, contributing to a sense of security [9][10]. - Some workers have reported significant monthly earnings, which they use to support their families and improve their living conditions [9][10]. Group 3: Social Security and Benefits - There is a disparity in social security coverage among delivery workers, with many not receiving adequate benefits due to the nature of their employment [11][12]. - New policies are being trialed to provide better insurance coverage for gig workers, including occupational injury insurance based on order volume [16][17]. - Some companies are beginning to offer commercial insurance options to supplement workers' benefits, enhancing their financial security [16][17]. Group 4: Community and Support Systems - Local governments and organizations are increasingly involved in supporting delivery workers, providing resources and assistance for their welfare [10][15]. - Initiatives like labor mediation centers and community support programs are being established to address workers' grievances and improve their working conditions [10][15]. - Workers are also engaging in community activities, fostering a sense of belonging and purpose beyond their job roles [10][15].
美团养老保险补贴落地深圳等城市 后续将在全国推广
news flash· 2025-07-02 02:32
记者从美团方面了解到,7月1日起,美团骑手养老保险补贴落地广东深圳、四川成都、湖北武汉、河北 石家庄、江苏无锡等城市。据试点方案,对当月收入达到就业地相关缴费基数下限,且近6个月有3个月 满足该条件的骑手,美团以相关缴费基数为基准,补贴50%的费用。目前,美团方案已落地七城,后续 将在全国陆续推广。(人民财讯) ...
“城市闯关”的人,跑单路上怎样不卡壳?(人民眼·新就业群体)
Ren Min Ri Bao· 2025-06-26 22:00
图①:深圳罗湖区e路同行新就业群体党群服务中心内,一名小哥将自己的 心愿贴上"心愿墙"。 深圳罗湖区委社会工作部供图 图②:杭州萧山区北干街道湖滨花园小区门口,一名小哥准备扫"小哥 码"进入小区。 方杏兰摄 图③:秦皇岛海港区人民里社区在爱"新"驿站开展义诊活动。 秦皇岛市委社会工作部供图 数据来源:中央社会工作部 版式设计:张芳曼 编者按 千万小哥,穿梭于大街小巷,奔走在城乡之间。这些"美好生活的创造者、守护者",起早贪黑、风雨无 阻,越是节假日越忙碌,只为最短时间将快递、外卖送达——2024年,我国快递业务量突破1700亿件, 日均外卖订单超过8000万单。 有人形容,小哥的工作就像在打一场城市闯关游戏—— 风雨兼程,进小区、爬楼梯,完成各种订单配送。为保证及时送达,需要合理规划路线,熟悉街头巷 尾,提高配送效率。 有人慨叹,"城市闯关"的人,常常被卡在"最后100米"—— 有的小区面积大、管理严,小哥不能骑车进,只能步行,费时费力;有的小区外面没有停车位,小哥要 么在远处停车,要么冒"乱停乱放"受处罚的风险;有的小区楼栋多又标识不清,不少小哥如进"迷 宫"…… 此外,装备充电、人员休息等"补给"难题,也 ...
好博会 | 从骑手到“飞手”,他走遍大街小巷,在空中织起配送网!
新浪财经· 2025-06-26 01:02
他闯成"飞手" 将时间倒回三年前,罗锡坤刚刚成为一名美团骑手。长时间的一线奔波,让他对各种路线信 手拈来,即便逢上高峰期,也能在心里提前规划好,将每位顾客的餐食及时送到,"每天出 去跑8-10个小时,虽然累点,好在收入比较稳定,而且相对自由的氛围没有拘束感。" 回忆起那段一线经历,罗锡坤至今仍非常感激:"送外卖的经历给我在新工作中提供了很多 便利,一方面过去带着手机在深圳的大街小巷跑,哪里信号好、哪里敏感区少都比较清楚, 所以航线信息采集时效率会高不少;另一方面,过去接触客人多,对传统配送模式没办法满 足的需求更有概念,在新航线开设时也能更好参与讨论。" 文|《好博会》报道组 张奥 【期数】No.53 【人物】美团无人机飞手 罗锡坤 【TA说】城市天际线上,更多无人机正载着外卖和商品,飞入低空经济的广阔蓝海。这是罗锡坤的故 事,更是美团的故事,一家中国企业用技术不懈给消费者创造美好生活的故事。 深圳龙华美团无人机运营中心,大屏幕上跳动着密集的航线数据。罗锡坤紧盯着不断刷新的 飞行轨迹,手指在通讯键上快速切换:"起飞点注意,线上订单激增,请立即为所有待命飞 机上电!"在他身后,监控屏同时闪烁着不同区域的飞行实况 ...