外卖配送服务
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一单一饭 皆是人间烟火
Xin Lang Cai Jing· 2026-02-25 22:05
(来源:中国消费者报) 图:送完一单外卖,禄航查阅手机页面,开始准备新一单派送。 ■本报记者 徐文智 文/摄 2月20日(农历正月初四)上午10点,古城西安在节日喜庆中苏醒。商场张灯结彩,笑迎宾客;餐馆香 气四溢,筹备佳肴;街道车水马龙,游人如织。在这之前,已经有一群人在城市脉络中穿梭奔走了4个 小时,他们就是春节无休的网约配送员。 当天,《中国消费者报》记者走上街头,与这些网约配送员同行,聆听他们关于奔跑、团圆和家的故 事,感受那份穿梭于佳节烟火里的坚守。 跑单里的收获 "跑60单,每单能赚6元。减去6单之后,每单再奖励10元,就是540元。除夕至正月初三,平台每天补贴 200元。就昨天,我就挣了1100元。"在美团西安纺织城站,值班骑手禄航向记者细数他2月19日的收 入。 2025年7月,这位29岁的前全屋家居设计师转型成为外卖骑手。自戴上头盔、拧动电动自行车电门的那 一刻,一个成为"单王"的目标便在禄航的心中生根。"这份职业有一种独特的魅力,你的每一分努力, 都能看见实实在在的回响。"禄航的信念清晰而笃定。2月19日,禄航刚给老家的父母汇去1万元,希望 家人过个宽裕的幸福年。 今年春节,禄航选择留守岗位 ...
“95后”夫妻春节坚持送外卖,4周收入近4万元?网友不敢信,一站长发声:补贴最高8200元,日均跑70单,是有可能的
Mei Ri Jing Ji Xin Wen· 2026-02-24 11:07
每经编辑|陈柯名 近日,话题"夫妻春节不回家送外卖1个月赚4万"登上热搜,引发网友热议。 2月24日,记者联系到青岛一外卖站点负责人李先生,他和崔孙二人工作于同一外卖平台。李先生称,理想状态下,过年期间外卖员月薪接近2万元是有可 能实现的。 李先生告诉记者,平台站点根据所在区域繁华程度,分为1级站点至6级站点,站点等级越高单价越高。青岛相比其他同等级的城市,骑手的派送单价也相 对较高。 "我们过年期间留返岗补贴是每人5000元,特定时段全勤在岗并完成基础跑单任务,还将发放3200元的激励奖金。月收入要达到近2万元,除了拿满过年的 补贴,每天的平均单量需要约70单。"李先生说。 据报道,孙晓慧和崔渐斌是一对来自河南的"95后"年轻夫妻,他俩曾是怀揣梦想、在青岛经营物流站点的创业者,如今是身背20万债务、并肩奔跑的骑 手。 为了还债,2026年春节,他们将俩孩子送回老家,自己选择留在青岛。这也是他俩第一次春节不回老家,他们留下的理由很现实:春节单多、价高,四周 时间他们赚了近4万块钱。孙晓慧说,"债,会一笔一笔还清,我俩不会一直送外卖,但会一直陪伴着彼此,跑下去……" 对于此事,评论区有网友表示共情,也有网友提出 ...
听一听,他们的新年心愿
Xin Lang Cai Jing· 2026-02-21 18:17
Group 1 - The article highlights the positive developments and aspirations of local cooperatives and businesses in the region, showcasing their growth and community impact [2][3][4] - The Aral City cooperative has expanded its operations significantly, with strawberry production reaching 9 greenhouses over 18 acres and a total output value of 5 to 6 million yuan last year [2][3] - The cooperative's success is attributed to a focus on market demand and strategic partnerships, leading to a sustainable business model that benefits local workers [2][3] Group 2 - Xinjiang Hongxin Jiacheng Packaging Co., Ltd. has evolved from a startup to a thriving business, with aspirations for continued growth and employee well-being [4][5] - The company emphasizes quality and efficiency in production, aiming for zero defects and timely deliveries, which has established a strong reputation among clients [4][5] - The company is also investing in smart upgrades and systems to enhance operational efficiency and cost-effectiveness [5] Group 3 - The article features the experiences of a local delivery worker, highlighting the dedication and hard work of individuals in the service industry [6] - The delivery worker expresses a desire to improve performance and maintain customer trust, reflecting the commitment of service workers to their roles [6] - The narrative underscores the importance of community and personal responsibility in the workforce, showcasing the human element behind everyday services [6]
情暖“新”春 关爱同行
Xin Lang Cai Jing· 2026-02-13 09:02
Group 1 - The core message of the article highlights the efforts of the Liuhe District Delivery Industry Party Committee in Nanjing to support and care for new employment groups, particularly delivery riders, during the winter season and the upcoming Spring Festival [1] Group 2 - The Liuhe District Delivery Industry Party Committee visited 10 offline stations of platforms such as Meituan, Dingdong Maicai, Taobao Flash Delivery, JD, and Hema to conduct outreach and provide support [2] - During the outreach, the committee engaged with station staff and delivery riders, inquiring about operational arrangements during the Spring Festival, rider presence, delivery times, winter riding safety measures, and any challenges faced in their work and life [2] - Nearly 300 "Spring Festival gift packages" were distributed to riders as a token of appreciation for their hard work in ensuring city operations and serving residents [2] Group 3 - The Delivery Industry Party Committee collaborated with the District Social Work Department to host an event focused on safety and well-being for new employment groups, combining safety education with festive blessings [4] - Traffic police provided safety and traffic regulation briefings, while legal professionals offered insights on legal aid applications and workers' rights [4] - Calligraphers created and gifted auspicious Spring Festival couplets and "Fu" characters to the riders, enhancing their safety awareness and protective capabilities [4] Group 4 - The industry committee emphasized its role as a "probe" and "link" to identify exemplary riders and those facing hardships due to illness or accidents, facilitating targeted outreach and support for five identified riders [6] - This series of New Year outreach activities represents a concentrated effort of heartfelt care and a practical demonstration of party leadership [6] - The Delivery Industry Party Committee plans to continue enhancing its leadership role and improve regular service mechanisms to convey warmth and foster social collaboration [6]
【2026春节特别报道】法治守护“新”权益
Xin Lang Cai Jing· 2026-02-12 21:36
Group 1 - The rapid development of platform economy has raised concerns about the rights protection of new employment groups such as delivery riders and couriers [1] - A case involving a delivery rider who was injured while waiting for orders was recognized as a work-related injury, highlighting the inclusion of the "waiting for orders" phase within the scope of work-related risks [1] - The case serves as a significant example for protecting the legal rights of riders and regulating employment relationships in new employment forms [1][2] Group 2 - A dispute arose when a courier company changed contractors, leading to unpaid wages from the previous contractor, which was resolved through a local integrated mediation mechanism [1][2] - The mediation involved multiple parties and resulted in a collaborative payment of owed wages, showcasing an effective method for resolving disputes in new employment forms [2] Group 3 - A case regarding a live-streaming host's non-compete agreement emphasized the need for clarity in such agreements, particularly regarding the definition of accounts and metrics for triggering non-compete clauses [3] - The court ruled that the metrics for the non-compete agreement must be specific and quantifiable to avoid ambiguity and ensure enforceability [3]
【2026春节特别报道】用心护航 安心奔跑
Xin Lang Cai Jing· 2026-02-12 21:36
Group 1 - The core viewpoint of the articles emphasizes the optimization of algorithms by platform companies to enhance labor rights and create a more transparent and fair working environment for workers [1][2][3] - Since September 2021, Meituan has publicly disclosed its algorithm rules nine times, including delivery time estimates and order distribution, while implementing measures to protect rider rights such as fatigue reminders and a points deduction system for late deliveries [1] - Taobao Shanguo has also made strides in algorithm transparency, recently disclosing its pricing algorithm and signing a labor agreement with rider representatives that covers labor remuneration and rights protection [1][2] Group 2 - Huolala, as a leading freight platform, has publicly shared its algorithm mechanisms focusing on transparency, fairness, and social responsibility, including a driver autonomy algorithm and measures against fake orders [2] - The implementation of new national standards aims to enhance the rights of delivery workers, with the new electric bicycle safety standards and delivery platform service management standards set to take effect in December 2025 [2][3] - The new delivery platform standards require platforms to optimize dispatch algorithms considering various factors and to provide subsidies for delivery workers during holidays and adverse weather conditions [3] Group 3 - The express delivery industry is experiencing a growth trend, but frontline couriers face declining pay due to intense price competition, prompting calls for a shift from price wars to value-based competition [4] - The industry is encouraged to adopt collective bargaining mechanisms to ensure couriers' demands are effectively communicated to platforms, enhancing trust and loyalty among employees [4] - There is significant room for improvement in income security, management innovation, and service efficiency within the express delivery sector [4] Group 4 - Ride-hailing platforms such as Didi and T3 have announced reductions in commission rates to enhance driver incentives, creating a positive cycle of increased driver income and improved service quality [5][6] - Didi plans to lower its maximum commission from 29% to 27% by the end of 2025, with additional measures to ensure that drivers completing a minimum number of orders benefit from lower commission rates [5] - Other platforms like Cao Cao and Gaode are also reducing commission rates and implementing measures to support driver income, ensuring that drivers receive a fair share of passenger payments [6]
家政保洁、外卖物流等服务行业开启“过年模式”节前大扫除你约到“阿姨”了吗?
Xin Lang Cai Jing· 2026-02-12 04:07
Group 1 - The home service industry is experiencing a peak labor shortage ahead of the Spring Festival, particularly in positions such as caregivers, cleaners, and hourly workers, due to increased demand for services like year-end cleaning and elder care [1][4] - The overall labor shortage in the home service sector is approximately 20%, with many workers returning home early for the holiday, leading to a situation where demand exceeds supply [1][5] - The price for cleaning services has significantly increased during the peak season, with rates rising from around 30 yuan per hour to 60-80 yuan, reflecting the high demand and limited availability of workers [3][4] Group 2 - The demand for cleaning services has surged, with companies reporting that the average number of households serviced per day has increased from 1-2 to 3, resulting in some orders being temporarily abandoned due to overwhelming demand [1][3] - Online platforms have adjusted their pricing for cleaning services to above 80 yuan per hour, indicating a saturated market where customers are advised to book at least a week in advance [4] - The logistics industry is also facing labor shortages due to the peak in parcel deliveries for the New Year, with a reported need for approximately 40 additional workers in loading and sorting roles, reflecting a 20% labor gap [5]
万元圆梦、家庭关怀……美团向稳定跑单骑手发放新春专项激励
Ge Long Hui· 2026-02-11 05:31
Core Insights - Meituan has initiated a "Dream Fund" program, providing cash rewards and health insurance to long-serving delivery riders, reflecting the company's commitment to support its workforce [2][8][11] Group 1: Financial Incentives and Support - Meituan has distributed 10,000 yuan "Dream Fund" cash vouchers to over a million riders as a New Year incentive, alongside health insurance packages [2][8] - The company has implemented a new spring subsidy plan for riders who choose to work during the holiday, offering cash bonuses, shopping vouchers, and essential goods [8][9] Group 2: Rider Engagement and Community Building - Meituan organized over 5,000 celebratory events and meals for riders across multiple cities, fostering community and recognition among the workforce [3][8] - The company has emphasized the importance of rider feedback and experience, ensuring that support systems are in place for both returning home and staying on the job during the holiday season [8][9] Group 3: Long-term Commitment to Rider Welfare - The company has been proactive in addressing the needs of riders, providing various forms of support including social security subsidies and training programs [9][11] - Meituan's initiatives align with national policies aimed at enhancing labor rights for new employment forms, showcasing a commitment to sustainable workforce development [9][11]
2026新春走基层 | 小年暖“骑”心,墨香飘满骑手之家
Xin Lang Cai Jing· 2026-02-11 03:19
Group 1 - The event "Warm New Gathering · Love Full Jilin" was organized to send blessings to new employment groups, specifically targeting delivery riders in Changchun [1][3] - Calligraphers created traditional Chinese characters and couplets to express gratitude and well-wishes for the riders, highlighting their hard work and contributions to the community [3][5] - The delivery riders, who often work long hours, appreciated the gesture, with one rider expressing that the support from society has made them feel more recognized and valued in their profession [5][7] Group 2 - The "Rider's Home" serves as a supportive space for delivery riders, providing them with meals and a place to rest, enhancing their work experience [3][5] - The calligraphers personalized couplets based on the riders' wishes, creating a festive atmosphere and fostering a sense of community among the riders [7][8] - The event symbolized the warmth and respect from society towards urban laborers, reinforcing the importance of community support for new employment groups [8]
穿梭城市冷暖间 一餐一饭递温情
Xin Lang Cai Jing· 2026-02-05 17:12
Core Insights - The article highlights the experiences of a young food delivery rider, Qide Min, who has adapted to the challenges of her job and developed efficient delivery skills over time [3]. Group 1: Company Overview - Qide Min works for a delivery service center under Meituan, which operates four stations and employs over 300 riders [3]. Group 2: Industry Dynamics - The demand for food delivery services increases significantly during the Chinese New Year, leading to a rise in orders and heightened pressure on delivery riders [3]. - Qide Min has accumulated over 30,000 kilometers in delivery distance since becoming a rider nearly two years ago, showcasing the extensive operational scale of food delivery services [3].