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哈啰单车被指“骑行中自动落锁致人受伤”!回应称有三类情形
Nan Fang Du Shi Bao· 2025-09-11 06:58
Core Viewpoint - Recent reports from multiple users indicate that Hello Bike experiences automatic locking during rides, leading to injuries. The company has stated that no technical defects were found to cause this issue, suggesting alternative scenarios for the incidents [1][3][4]. Group 1: User Reports and Reactions - Several users reported incidents of Hello Bike locking unexpectedly while riding, resulting in injuries such as abrasions and falls [3]. - Users expressed dissatisfaction with the platform's response, stating that customer service offered minimal compensation and suggested reporting to the police [3]. Group 2: Company Response and Findings - A representative from Hello Bike stated that a thorough investigation found no technical defects causing automatic locking. They identified three potential scenarios that could lead to such incidents [3][4]. - The identified scenarios include accidental activation of the "return" button, previous users failing to lock the bike properly, and electric assist bikes triggering a power cut when exceeding designated areas [3][4]. Group 3: Technical Explanation - The company explained that the locking mechanism is designed to prevent locking while the bike is in motion, with a speed threshold of 0.5 m/s. The mechanical design ensures that the lock remains in the open position during rides [4]. - Hello Bike is actively optimizing user prompts and upgrading its vehicle safety monitoring system in response to user feedback [4]. Group 4: Company Background - Hello Bike was established in September 2016, initially focusing on shared bicycle services and has since expanded to provide mobility and emerging local services [5].
共享单车自动落锁致摔伤?他们各执一词→
第一财经· 2025-09-11 01:56
Core Viewpoint - The safety issues surrounding shared bicycles have come to the forefront following incidents of automatic locking leading to user injuries, raising concerns about the reliability of the safety mechanisms in place [3][9]. Summary by Sections Incident Reports - A recent incident involved a woman who suffered multiple fractures after a shared bicycle suddenly locked while in use, with the platform denying any automatic locking records [3][4]. - Similar incidents have been reported on social media, indicating a pattern of automatic locking issues across various brands, including Hello and Meituan [4][6]. Company Responses - Both Didi Qingju and Hello Bike have stated that their investigations found no software or technical faults, attributing incidents to potential mechanical issues like chain malfunctions or user errors [6][9]. - Hello Bike outlined three possible scenarios for the automatic locking incidents, including user error and previous users not properly locking the bike [6][8]. Safety Mechanisms - Hello Bike emphasized that their locking mechanism is designed to prevent automatic locking while the bike is in motion, with a speed threshold of 0.5 m/s [8]. - The company also clarified that some reported incidents were misattributed to automatic locking, citing other mechanical failures as the cause [8]. Industry Concerns - The widespread use of shared bicycles, with over 600 million users and more than 12 million vehicles deployed across 410 cities, highlights the importance of reliable safety mechanisms [9]. - There is a call for third-party testing and government oversight to address public concerns and resolve the discrepancies between user reports and company claims [9].
共享单车自动落锁致摔伤?用户、企业各执一词
Di Yi Cai Jing· 2025-09-11 01:43
Core Viewpoint - The safety issues surrounding shared bicycles, particularly the automatic locking feature, have come under scrutiny following incidents of users being injured due to sudden lock-ups while riding [1][5]. Group 1: Incident Reports - A recent incident involved a woman who suffered multiple fractures after a shared bicycle suddenly locked while in motion, with the platform indicating no automatic lock records were found [2][5]. - Similar incidents have been reported on social media, with users from various brands, including Hello and Meituan, sharing experiences of unexpected lock-ups leading to injuries [3][5]. - Historical complaints date back to 2021, indicating that the issue of automatic locking has been a persistent concern among users [3][5]. Group 2: Company Responses - Both Didi Qingju and Hello have stated that their investigations found no software or technical faults, attributing incidents to potential chain malfunctions or user errors [1][5]. - Hello's system is designed to prevent locking when the bicycle is moving above 0.5 m/s, and they assert that the locking mechanism is not triggered during normal riding conditions [6][5]. - The companies emphasize that user feedback and data analysis have not revealed any technical defects leading to automatic locking incidents [5][6]. Group 3: Industry Concerns - The automatic locking feature is intended to prevent users from forgetting to lock the bicycles after use, but there is inconsistency in how long a bicycle remains unlocked before it automatically locks [7]. - The safety of shared bicycles is a significant public concern, with over 600 million users reported in China, and the need for reliable safety mechanisms is critical [7]. - There are calls for the introduction of third-party testing and government oversight to address public concerns and resolve the discrepancies between user reports and company claims [7].
反垄断典型案例释放强化公平竞争司法信号
Ren Min Wang· 2025-09-11 00:59
Group 1 - The core viewpoint emphasizes the need to strengthen antitrust measures and promote fair competition policies as an inherent requirement for improving the socialist market economy system [1] - During the 2025 China Fair Competition Policy Promotion Week, the Supreme People's Court released five typical antitrust cases to clarify and standardize the rules for antitrust adjudication, providing clearer behavioral guidelines for various enterprises [2][4] - The Supreme People's Court's ruling against exclusive operating rights granted to a specific company in the shared electric bike sector highlights the violation of antitrust laws and the importance of maintaining fair competition [3][4] Group 2 - The case regarding the cement association's horizontal monopoly agreement illustrates the potential for industry associations to engage in monopolistic behavior, prompting the need for clear boundaries in their operations [5][6] - The Supreme People's Court's decision in the cement association case reinforces the prohibition of industry associations from facilitating monopolistic agreements among their members [6] - The ruling clarifies that industry associations must operate within legal frameworks and cannot manipulate prices or undermine fair competition [6] Group 3 - A significant ruling addressed the rights of victims of horizontal monopolistic agreements, establishing that damages can be claimed even when contracts were signed during the period of monopolistic behavior [7][8] - The court determined that the price increases during the contract period were a result of the monopolistic agreement, allowing for the presumption of damages suffered by the victim [8] - The ruling also clarified the burden of proof regarding claims of price increases due to non-monopolistic factors, placing the onus on the monopolistic entity to provide evidence [8]
共享单车远程落锁不能成安全隐患
Xin Hua Ri Bao· 2025-09-10 23:18
共享单车远程落锁,本意是帮忘锁的用户代关。但技术一掉链子,便利就成安全隐患。主板故障会锁, 弱网环境会锁,甚至骑久了也可能被判定"恶意占用"而锁。这些漏洞不堵,谁骑车都得提心吊胆。更何 况,用户说"落锁急停",平台称"查无记录",安全账岂能各算各的?关乎千万人的出行安全,容不得半 点侥幸。监管部门该出手了,把远程落锁的账算明白,为用户安全托底。 袁媛/文 张永文/图 近日,有市民向媒体反映,在骑行共享单车时,遭遇自动落锁车轮抱死,致使严重摔伤。据调查,类似 情况在多个城市发生,涉及数个共享单车平台。 ...
最高法发布反垄断典型案例 认定首例滥用行政权力排除、限制竞争案件
Ren Min Ri Bao· 2025-09-10 22:04
最高人民法院10日发布5件反垄断典型案例,涉及滥用行政权力排除、限制竞争行为,固定商品价格及 分割销售市场的横向垄断行为以及行业协会组织本行业的经营者从事垄断行为等重要法律问题,涵盖交 通、建材、原料药、化工等民生行业。 "共享电单车"滥用行政权力排除、限制竞争案是最高法首例认定滥用行政权力排除、限制竞争的案件。 互联网租赁自行车服务提供商青某公司,以某行政审批局、某市大数据中心在该市违法设定并实施共享 电单车特许经营,构成滥用行政权力排除、限制竞争为由,提起行政诉讼,请求撤销被诉具体行政行 为。最高法二审认为,某行政审批局在该市共享电单车领域设定特许经营权,缺乏法律依据,超越职权 范围,且在案证据不足以证明撤销被诉行为会损害国家利益和社会公共利益,判决撤销被诉行政行为。 (文章来源:人民日报) ...
哈啰单车回应自动落锁问题
第一财经· 2025-09-10 15:55
Core Viewpoint - The company, Hello Bike, responded to recent reports regarding user injuries caused by automatic locking of shared bicycles, asserting that their technical team found no evidence of technical defects leading to such incidents [1] Group 1: Technical Response - Hello Bike's hardware logic for bike locks states that as long as the riding speed is above 0.5 m/s, the lock will not execute a locking command, only doing so when the bike comes to a complete stop [1] - The company identified potential causes for the locking issue, including users not closing the lock page while riding, accidental touches on the "return" button, and situations where a previous user did not lock the bike before the next user began riding [1]
永安行再融资8.4亿补血,多项业务亏损毛利率为负
Xin Lang Cai Jing· 2025-09-10 12:55
Financing and Investment Progress - The company has responded to inquiries regarding financial accounting issues related to its previous fundraising projects, stating that the investment progress for the shared electric bike intelligent system project is 64.18% as of April 30, 2025, with a planned investment of 736.48 million yuan [1] - The company plans to raise no more than 840 million yuan in this financing round, which will be used entirely to supplement working capital, addressing a total funding gap of 884.76 million yuan [1] Business Operations - The company's main business segments include system operation services, shared mobility, hydrogen sales and services, smart living, and system sales, with a decline in revenue from system operation services and shared mobility, while hydrogen sales and services have shown growth [2] - The company reported continuous losses during the reporting period, with net profit attributable to the parent company being -127.16 million yuan, -164.60 million yuan, -146.92 million yuan, and -25.95 million yuan, primarily due to declining revenues and high credit impairment losses [2] - The gross margin for system operation services and shared mobility has turned negative, attributed to reduced contract amounts upon renewal and competition from dockless bike-sharing [2] Financial Position - The company has experienced fluctuations in cash balances and trading financial assets, with an increasing ratio of bad debt provisions for accounts receivable [2] - The company holds a certain amount of cash, certificates of deposit, and financial products, mainly due to net cash inflows from operating activities and funds raised from convertible bonds, although some cash is subject to restrictions on use [2] Future Plans - The company aims to actively expand its hydrogen sales and services, as well as its smart living business, leveraging synergies with the Hello Group and intensifying efforts to collect accounts receivable to reverse its loss situation [2]
乘客坐顺风车被车主自带狐獴咬伤,嘀嗒暂停车主账号
Bei Ke Cai Jing· 2025-09-10 12:45
新京报贝壳财经记者从嘀嗒出行方面获悉,9月9日,平台已暂停车主账号使用,并全额退回了乘客订单 费用。据平台向车主、乘客双方了解,事发当天警方已完成笔录及初步协调,因乘客接种疫苗需分次完 成,车主向警方表态,待乘客后续治疗完成后赔付其医药费及相应误工费用。 【#乘客坐顺风车被车主自带狐獴咬伤# 嘀嗒回应:已暂停账号使用】 9月9日,上海一名乘客在社交平台发视频称,自己乘坐嘀嗒出行顺风车时发现一只野生动物在车主身上 活动。不久后,这只动物跳到后排座位,将她的双手和右脚咬伤、撕伤。 9月10日,这名乘客告诉新京报贝壳财经记者,她昨天已经报警并前往医院就医。"咬伤我的动物是狐 獴,是车主饲养并携带上车的。" 新京报贝壳财经记者了解到,狐獴,学名是细尾獴,别名海岛猫鼬,灰沼狸等。2015年,《世界自然保 护联盟(IUCN)濒危物种红色名录》将其列为无危(LC),有一定的科研价值。细尾獴是常见的蜱虫疾 病的宿主,还是狂犬病的载体,危害人类与家畜健康。 上海警方称,因车主和乘客就发生抓咬原因描述不一致,目前警方已介入协调处理,平台方嘀嗒出行会 持续关注并妥善处理。(贝壳财经) 6 @贝壳财经 ば @贝壳财经 11 111 ...
骑行中“自动落锁”,共享单车该如何“锁定”安全
Qi Lu Wan Bao· 2025-09-10 07:52
Core Points - Recent incidents of shared bicycles automatically locking during rides have raised safety concerns, with at least 41 reported cases in cities like Beijing and Shanghai [1][2] - A user in Shanghai suffered three fractures due to a fall caused by an automatic lock, highlighting the potential dangers of this issue [1] - Shared bicycle companies have acknowledged the existence of a remote locking feature but deny that it caused the accidents, attributing them to possible chain malfunctions instead [1][2] Industry Response - The lack of urgency from shared bicycle companies regarding the automatic locking incidents is concerning, as they seem to downplay the severity of the situation [1] - Companies must take immediate action to investigate the causes of these incidents and implement safety measures, such as disabling the locking feature while the bicycle is in motion [2] - Regulatory measures in cities like Beijing, Shanghai, and Nanjing have increased scrutiny on shared bicycles, including designated no-ride and no-parking zones, which may lead companies to consider remote locking as a cost-saving measure [2]