外卖服务

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美团外卖崩了
券商中国· 2025-07-05 13:17
7月5日,美团发放"18-18""25-20"等无门槛大额券, 网友反映美团外卖点餐页面卡顿、优惠券使 用异常,多次重试仍无法下单。 记者查询发现,美团外卖页面出现许多商家页面空白,点进去后就显示访问出错。 对此,美团外卖客服回应: "可能是参与活动人数过多,导致网络拥挤,您这边可以更换时间段,再尝 试参与活动"。 有网友表示 "只能看!点不了" 还有网友表示这次活动力度很大 "已经预订到下周二的外卖了" 来源:深圳新闻网 责编:刘珺宇 校对:彭其华 百万用户都在看 突发警告!刚刚,美国传出大动作 刚刚!特朗普,签了! 重大进展!特朗普,传来大消息! 也有网友表示 "一切正常" 突发!超10万人爆仓!一则利空,突然引爆! 午后,突发!直线飙升,发生了什么? 集体大涨!特朗普,新计划曝光! 违法和不良信息举报电话:0755-83514034 邮箱:bwb@stcn.com ...
美团3年将建成1200家“浣熊食堂”,外卖全程可视可溯源
Bei Ke Cai Jing· 2025-07-04 15:04
Core Insights - Meituan has launched "Raccoon Canteen" in Beijing, focusing on food safety in the takeaway industry, allowing users to experience real-time monitoring and receive food with safety seals [1][2] - The company plans to invest in building 1,200 "Raccoon Canteens" across the country over the next three years, aiming to enhance food safety infrastructure for the takeaway sector [1][2] Group 1: Company Initiatives - "Raccoon Canteen" serves as a centralized kitchen model that emphasizes full visibility and traceability throughout the food supply chain [1] - Starting in 2024, Meituan will open "Raccoon Kitchens" to all types of food businesses, providing comprehensive food safety services and digital operational standards [1][2] - The initiative has already seen the operation of 10 stores in Beijing and over 100 restaurant brands participating, serving hundreds of thousands of consumers [2] Group 2: Future Plans - Meituan aims to help over 10,000 food businesses improve their takeaway quality through the establishment of "Raccoon Canteens" [2] - The company will focus on developing a traceable supply chain and transparent operations, alongside building a "Food Safety Big Data" system [2] - Meituan plans to invest 100 billion yuan in the food service industry over the next three years, including hardware subsidies and support for businesses adopting transparent kitchen practices [2]
外卖大战进入「死亡螺旋」,各家到底在「卷」什么
雷峰网· 2025-07-02 13:16
" 外卖服务迎来新变化,看看各家有哪些新动作 。 " 作者丨李墨 编辑丨王川 7月2日早8:30,淘宝官微发布消息,淘宝闪购启动500亿元补贴计划。有些人震惊,有些人却知道,这 一刻注定到来。 随后,中国经济网发布盘和林署名文章认为,淘宝闪购在未来12月拿出500亿真金白银补贴商户。有了这 笔钱,商家的利润率将显著提高,内卷压力将迅速减轻,这一方面能够更快的促使淘宝闪购扩大规模,获 得更大规模效应,另一方面也能让商家有余力,将更多资源放在提高产品品质,从而逐渐扭转内卷式竞争 的"死亡螺旋状态"。 京东黑板报宣布进入了355个城市,峰值2500万单。计算一下就知道,这样的订单密度很难出现稳定履 约,假设用户点了一次外卖,1个半小时才送达,就算你给用户免单,但这一单都构成了"秒送"品牌的一 次负向推广; 而淘宝的方式更取巧,希望抢夺美团"闪购"的心智进行重塑,但其实淘宝的闪购本质上是外卖+。 美团的闪购指的是"非餐送万物",而淘宝希望用"闪购"替代"外卖",但这需要很多很多的补贴,和长时间 的坚持,否则很难固化和改变消费者原本的外卖心智。 雷峰网:淘宝这个品牌策略看来很有效。 "允许我卖个关子,一个月之后跟大家见 ...
美团三年拟建1200家浣熊食堂,用户可直播观看出餐全流程
Nan Fang Du Shi Bao· 2025-07-01 08:45
Core Viewpoint - Meituan announced plans to invest in the construction of 1,200 "Raccoon Canteens" over the next three years, aiming to help over 10,000 restaurant businesses achieve quality upgrades in food delivery safety [1][4] Group 1: Investment and Expansion - Meituan will invest 1,000 billion yuan in the restaurant industry over the next three years, including hardware subsidies and traffic support for merchants adopting transparent kitchen practices [6] - The company plans to roll out "Mingchu Liangzao" live streaming in 200,000 stores nationwide within this year [6] Group 2: Operational Transparency - Users can watch the entire food preparation process through live streaming, enhancing transparency and trust in food safety [2][3] - Each restaurant integrates a unified "Mingchu Liangzao" system, allowing real-time uploads of food preparation and safety records [2][3] Group 3: Consumer Trust and Feedback - Consumers have reported increased trust in the platform and merchants, leading to improved repurchase rates [3] - Feedback from consumers highlights satisfaction with food quality and the ability to monitor the preparation process [3] Group 4: Food Safety Concerns - The initiative addresses growing public concern over food safety in the delivery industry, particularly among busy young professionals relying on takeout [4] - Previous incidents have raised awareness about the cleanliness of food delivery options, prompting a demand for "clean takeout" [4] Group 5: Supply Chain and Data Management - Meituan aims to explore traceable supply chains and transparent operations, incorporating a "Food Safety Index" into merchant evaluations [5] - Merchants will be required to maintain records through "Food Safety Diaries" and live streaming to enhance food traceability [5]
ESG信披案例丨美团采取双轨披露模式,高频骑手月入6650元至9344元,员工流失率18.62%
Mei Ri Jing Ji Xin Wen· 2025-07-01 07:55
Core Viewpoint - Meituan's 2024 Corporate Social Responsibility Report highlights the company's commitment to employee welfare, particularly for delivery riders, and introduces innovative initiatives like the Employee Charity Month Donation Plan [1][9]. Group 1: Employee Welfare and Earnings - The average monthly income for high-frequency riders ranges from 6,650 to 9,344 yuan, with a total of 3.36 million active riders on the platform [7]. - Meituan has initiated a pilot program for rider pension insurance, with plans to expand coverage to over 600,000 riders by the end of 2024, involving an investment of 1.4 billion yuan [7]. - The company has launched a Rider Growth Plan, which includes educational opportunities and career development initiatives, successfully sending 385 riders to study logistics management [7]. Group 2: Social Responsibility Initiatives - Meituan's report emphasizes rider rights protection, boosting consumption in rural areas, and contributing to common prosperity, with a specific focus on promoting green consumption [5][6]. - The company has established the Kangaroo Baby Public Welfare Program to support the children of riders facing severe illnesses or accidents, with 301.17 million yuan allocated for assistance [8]. - The Employee Charity Month Donation Plan encourages employees to donate 1 yuan daily, creating a system where donations translate into charity points that can be exchanged for benefits [9][10]. Group 3: ESG Reporting and Strategy - Meituan employs a dual-track disclosure model for its ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) reports, balancing regulatory compliance, market demand, and corporate strategy [2][5]. - The company’s CSR report consists of three main sections: sharing a better life, co-prospering in the industry, and building a better society, with the guiding principle being "Technology for People, Together Better" [2][5]. - Experts suggest that the dual reporting approach allows Meituan to effectively communicate its social responsibility in the domestic market while aligning with international ESG standards [5][6].
塔城市市场监督管理局实干争先 向“新”而行“三加强”提升网络餐饮服务安全监管
Zhong Guo Shi Pin Wang· 2025-06-27 11:38
Group 1 - The core viewpoint emphasizes the proactive measures taken by the Tashkent City Market Supervision Administration to enhance the safety regulation of online food delivery services, ensuring citizens can order takeout with confidence [1][2] Group 2 - Strengthening qualification review to establish a solid entry barrier, including regular meetings with online platform representatives to ensure the authenticity and validity of merchant qualifications, resulting in over 100 merchant checks and the removal of more than 10 problematic merchants [1] - Enhancing process control through a combination of online and offline inspections, with over 200 online checks and more than 100 offline inspections conducted, identifying and rectifying over 20 issues [1] Group 3 - Promoting social co-governance by appointing 10 delivery riders as "food safety supervisors" to report any food safety hazards, and conducting random restaurant inspections with public participation, enhancing citizen engagement and oversight [2] - The administration plans to continue deepening the "three strengthening" regulatory model to improve the safety regulation system for online food services, ensuring citizens can eat with peace of mind [2]
蓝领青年的“反差”电竞人生
3 6 Ke· 2025-06-25 10:22
Core Viewpoint - The article highlights the growing popularity of esports among blue-collar workers in China, showcasing a specific esports event where employees from various companies, including Foxconn, participated in a tournament, emphasizing the social and emotional benefits of such activities for workers [1][4][18]. Group 1: Event Overview - The esports tournament named "Fearless Contract Workers Championship" involved employees from companies like Foxconn, Ele.me, JD, and SF Express, allowing them to engage in a competitive yet enjoyable environment outside of their regular jobs [4][18]. - The final match took place in a small internet café in Guangzhou, where the Foxconn team "Lai Cai" emerged victorious, highlighting the excitement and camaraderie among participants [2][4]. Group 2: Participant Experience - Participants, such as Chen Fan, shared their experiences of balancing work on the assembly line with their passion for gaming, illustrating how esports provides a sense of community and relief from the monotony of their daily jobs [6][11]. - The article describes how the tournament allowed workers to step out of their usual roles, fostering a sense of identity and recognition that contrasts with their everyday work life [21][23]. Group 3: Corporate Engagement - Companies are increasingly recognizing the importance of addressing employees' mental and emotional well-being, as evidenced by the organization of internal esports competitions that resonate with younger workers [15][18]. - The presence of public figures, like Zhang Quandan, at the event signifies a shift in perception towards blue-collar workers, showcasing their vibrancy and aspirations beyond traditional stereotypes [14][23]. Group 4: Future Implications - The article suggests that such events can enhance employee morale and foster a sense of belonging, which is crucial for retaining younger talent in the workforce [15][21]. - Participants expressed a desire to continue engaging in esports, indicating that these activities could become a regular part of their lives, contributing to their personal development and social interactions [20][24].
京东物流:开始招募全职骑手参与京东外卖配送服务
news flash· 2025-06-24 09:23
Group 1 - JD Logistics announced the recruitment of full-time delivery riders to support JD Group's expanding food delivery business [1] - This initiative aims to enrich JD Logistics' solutions and service offerings [1] - The move is expected to enhance the synergy in existing operational processes, particularly in last-mile fulfillment, and improve operational efficiency [1]
炮制“卖惨”剧本 短视频恶意营销瞄上外卖骑手
Zhong Guo Qing Nian Bao· 2025-06-23 23:17
日前,在繁华的广州街头,一名身着黄色工服的外卖骑手突然倒地,路人纷纷上前施救。然而几分钟 后,一则"单王倒下身亡"的视频在网上传播,引发广泛关注。6月7日,美团相关负责人表示,该骑手是 因低血糖晕倒,身体无恙。这名骑手目前的配送单量在站点里并非"单王",属于中低水平,公司将通过 法律手段维护骑手权益。面对"被身亡"的恶意造谣,骑手本人已报警。 近来,造谣者屡屡将镜头对准外卖骑手等新就业群体:有人休息片刻被渲染成"猝死",有人阳台小憩被 扭曲为"跳楼"……这些经过编造的虚假"悲情场景",不仅伤害个体尊严,更侵蚀社会信任。 近日,各地网信部门深入组织开展"清朗·整治短视频领域恶意营销乱象"专项行动,指导短视频服务平 台以及提供短视频功能的平台从严整治恶意营销突出问题,其中特别提到要聚焦恶意虚假摆拍问题,包 括打造悲惨人设、假冒新就业群体身份、虚构"苦情"戏、利用公众善意卖惨营销等,并依法依约处置了 一批违法违规账号。 清华大学新闻传播学院新媒体研究中心2024年12月发布的《灵活就业类谣言传播机制与治理路径研究》 报告显示,涉"骑手、网约车司机"谣言年增长率超过150%。其中,涉"骑手"相关谣言较多,在灵活就 业 ...
京东“618”整体订单量超22亿单;月之暗面Kimi首个Agent开始灰度测试|一周未来商业
Mei Ri Jing Ji Xin Wen· 2025-06-22 22:39
E-commerce and Retail - Vipshop's Vice President of Marketing, Feng Jialu, is under investigation for personal economic issues, but the company maintains that its operations are normal and has a zero-tolerance policy for corruption [1] - Tmall's "618" event saw 453 brands surpassing 100 million yuan in sales, a 24% increase year-on-year, indicating a successful simplification of the event that boosted user engagement [2] - JD.com reported over 2.2 billion orders during its "618" event, with a more than 100% increase in active users, highlighting the effectiveness of its online and offline integration strategy [3] Logistics and Supply Chain - JD Logistics launched a new B2C express delivery brand, "JoyExpress," in Saudi Arabia, offering fast delivery services and local customer support, aiming to capture market share in the region [4] - Cainiao introduced a new affordable unmanned delivery vehicle priced at 21,800 yuan, designed to reduce costs for delivery points while maintaining high-quality autonomous driving features [5][6] Life Services - Ele.me launched the "Yuexiang Membership" program aimed at frequent users, offering personalized services and benefits to enhance user experience in the increasingly competitive food delivery market [7] Innovation and Investment - MiniMax released the MiniMax-M1 series, the world's first open-source large-scale hybrid architecture inference model, achieving significant breakthroughs in processing long texts and reducing reinforcement learning costs to $530,000 [9] - AI startup "Memory Tensor" secured nearly 100 million yuan in angel funding, focusing on low-cost, high-generalization AI models, aligning with industry demands for improved performance and practicality [10] - Kimi's first agent, Kimi-Researcher, began gray testing, utilizing end-to-end reinforcement learning technology, with plans for gradual open-sourcing to foster developer engagement [11]