旅游业
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《旅游投诉处理办法》3月15日起施行
Xin Hua She· 2026-02-11 13:54
Core Viewpoint - The Ministry of Culture and Tourism of China announced the implementation of the "Tourism Complaint Handling Measures," effective from March 15, 2026, to address the evolving landscape of tourism complaints and enhance the efficiency of complaint resolution [1] Summary by Relevant Sections Complaint Handling - Tourists can file complaints regarding: 1. Violations of contract terms by tourism operators 2. Personal or property damage caused by tourism operators 3. Disputes arising from force majeure affecting contract fulfillment 4. Other issues harming tourists' legal rights [1][1][1] Jurisdiction and Efficiency - The new measures improve jurisdictional regulations by adding designated jurisdiction content and clarifying handling methods when multiple jurisdictions apply to the same tourism dispute [1] - The measures also aim to reduce the time for accepting complaints and simplify processing procedures, providing stronger protection for tourists to uphold their legal rights [1][1]
海南旅游热度攀升 旅文部门聚焦三大核心提升游客体验
Zhong Guo Xin Wen Wang· 2026-02-11 12:02
Core Insights - Hainan's tourism market is experiencing a significant increase in activity as the Spring Festival approaches, with a focus on enhancing visitor experiences through service quality, product innovation, and market protection [1] Group 1: Service Upgrades - Hainan is improving services for tourists by addressing key areas such as transportation, convenience, and scenic area support [2] - A temporary self-driving service point will be established at Xu Wen Ecological Industrial Park to assist self-driving tourists starting February 12, providing consultation and emergency assistance [2] - Cultural performances, including lion dances and bamboo pole dances, will be held at major entry points like Meilan Airport and Phoenix Airport to enhance the festive atmosphere for arriving tourists [2] Group 2: Product Supply - Over 300 cultural and tourism activities have been organized across Hainan to meet the demands of the Spring Festival, including traditional cultural events and local festivals [5] - High-profile sporting events such as the International Women's Basketball Warm-up and the DP World Tour Hainan Golf Elite Tournament will be held, ensuring a vibrant holiday experience [5] Group 3: Market Regulation - Hainan's tourism departments will collaborate with multiple agencies to conduct special inspections during the Spring Festival to combat illegal practices such as unreasonable low-price tours and false advertising [7] - Consumer protection points will be established at key scenic areas to facilitate quick resolution of tourist disputes [7] - The "Hainan Safe Travel" compensation system will be deepened to enhance consumer confidence, alongside safety inspections in key areas like attractions and accommodations [7]
谁给古巴油就罚谁!美国关税大棒挥向第三国,墨西哥“二选一”?
Sou Hu Cai Jing· 2026-02-11 10:24
Group 1 - The U.S. has imposed punitive tariffs on countries exporting oil to Cuba, framing it as a national security threat, which effectively turns oil supply to Cuba into a high-risk business [2][3] - The U.S. strategy targets not just Cuba but also third-party countries, compelling them to choose between supplying oil to Cuba or maintaining their trade with the U.S. [2][3] - Cuba's economy is heavily reliant on external energy and foreign exchange, making it vulnerable to supply chain disruptions, particularly in electricity and food supply [2][3] Group 2 - Mexico and Venezuela are identified as key oil suppliers to Cuba, with Mexico projected to be the largest supplier by 2025 [3][4] - The U.S. aims to pressure silent oil suppliers, particularly those still providing oil to Cuba, by increasing trade costs with the U.S. [4] - Cuba's economy is primarily supported by its service sector, especially tourism, which has seen significant fluctuations due to external factors [4][6] Group 3 - Despite political tensions, economic interactions between the U.S. and Cuba persist, particularly in food imports where U.S. agricultural products play a significant role [6][8] - Cuba's short-term strategies to maintain stability include rationing and administrative mobilization, while mid-term challenges revolve around foreign exchange and fuel availability [8] - Long-term pressures on Cuba will focus on demographic and systemic resilience, with potential risks of increased emigration due to economic hardships [8]
美石油封锁,迫使古巴停供航空煤油
Yang Shi Xin Wen Ke Hu Duan· 2026-02-11 09:02
Group 1 - The U.S. has imposed a new round of oil sanctions on Cuba, leading to a suspension of aviation fuel supply at nine major airports, including Havana, from February 10 to March 11 [1][2] - The suspension of Jet A-1 aviation fuel, which is crucial for the operation of flights, will significantly impact the Cuban aviation industry, increasing operational costs and causing uncertainty for travelers [1][2] - Cuba's tourism sector, a vital source of foreign exchange, is particularly vulnerable as the traditional peak travel season runs from December to March, raising concerns among travelers about potential disruptions to their itineraries [4] Group 2 - The relationship between Cuba and the U.S. is currently tense, with recent military actions against Venezuela and threats from U.S. President Trump regarding tariffs on countries supplying oil to Cuba [6] - Cuban President Díaz-Canel has condemned the U.S. sanctions, labeling them as indicative of fascism, crime, and genocide [6] - Travelers are expressing anxiety over the impact of the fuel supply suspension on their return flights, highlighting the immediate effects on individuals planning to leave Cuba [7]
申万宏源:春运期间多次出游占比提高 超长假期激发消费活力
Zhi Tong Cai Jing· 2026-02-11 07:01
Core Insights - The report from Shenwan Hongyuan highlights the expected high demand during the 2026 Spring Festival due to the "9-day no work holiday" policy and visa-free benefits, predicting a record 95 million passenger trips in civil aviation, which represents a 5.3% year-on-year increase [1][2] - The focus of investment is shifting from merely passenger flow to structural analysis, suggesting a focus on companies with cross-border business flexibility and unique emotional value [1] Group 1: Transportation and Travel Demand - The civil aviation sector is expected to see a significant increase in passenger transport during the Spring Festival, with airlines planning to operate 657,000 flights, a 5% increase year-on-year [2] - The railway sector anticipates transporting 539 million passengers, also a 5% increase, with peak travel days expected around February 13-14 and February 23 for return trips [2] - The overall travel market is experiencing a diverse and sustained growth trend, with family travelers making up 39% of ticket users and seniors over 60 years old accounting for 19% [2] Group 2: Domestic Tourism Trends - The average booking price for family rooms is 9% higher than other types, with a 77% year-on-year increase in bookings for standalone villas during the winter vacation [2] - There is a notable shift in travel preferences, with families with children favoring tropical destinations and middle school families interested in urban cultural experiences [2] - Emerging destinations such as Shantou and Jieyang in southern China are gaining popularity, alongside a doubling in hotel bookings in Hainan and heritage cities like Huangshan and Jingdezhen [2] Group 3: Outbound Tourism Growth - Outbound travel demand has surged, with booking volumes increasing nearly 40% year-on-year in the past two weeks [3] - Southeast Asia now accounts for nearly 50% of international outbound flights, with Thailand regaining the top spot among destinations [3] - The customer demographic for outbound travel is diversifying, with students making up 23%, families with children over 20%, and seniors at 18%, indicating a shift towards longer and more differentiated travel experiences [3]
闵云童:接待游客近六千万,旅游总收入超730亿元
Nan Fang Du Shi Bao· 2026-02-11 06:31
Core Viewpoint - The Zhuhai government is focusing on the development goals for the "15th Five-Year Plan" period, building on the achievements of the "14th Five-Year Plan" and emphasizing ten key areas for economic and social development, including the construction of the Guangdong-Hong Kong-Macao Greater Bay Area and the integration of education, technology, and talent development [1]. Group 1: Tourism Development - In 2025, Zhuhai aims to enhance its status as a "coastal international leisure tourism destination" by focusing on four key areas: developing unique projects, hosting brand activities, promoting Hong Kong-Macao collaboration, and improving service quality [2][3][4]. - The city expects to receive 59.1 million tourists in 2025, a year-on-year increase of 16.3%, generating a total tourism revenue of 73.375 billion yuan, up 14.2% from the previous year [1]. Group 2: Unique Projects - Zhuhai is working to establish its cultural tourism brand by promoting national 4A scenic spots such as Dong'ao Island and developing high-end hotels, which will enhance the city's tourism appeal [2]. - The city has formed three clusters of unique cultural tourism projects: coastal resort projects, cultural experience projects, and emerging cultural tourism projects [2]. Group 3: Brand Activities - Zhuhai is hosting various events to stimulate urban vitality, including marathons and music festivals, to create a vibrant city atmosphere and boost cultural tourism consumption [3]. - The city has successfully held cross-border sports events, such as the cycling competition at the National Games, marking a significant milestone in regional collaboration [3]. Group 4: Hong Kong-Macao Collaboration - Zhuhai is leveraging policies to enhance collaboration with Hong Kong and Macao, creating a series of cultural and sports events to strengthen regional integration [3]. - The city is promoting a "one trip, multiple stops" tourism model to highlight the unique features of the Greater Bay Area [3]. Group 5: Service Improvement - Zhuhai is enhancing its market environment by improving cross-border payment systems and multilingual services, aiming to set a benchmark for tourism services in the Greater Bay Area [4]. Group 6: Future Plans for 2026 - The city plans to revitalize its cultural tourism resources and enhance its position as a high-quality tourism destination by focusing on policy and project combinations, including the upgrade of key tourist areas [5]. - Zhuhai aims to create a world-class tourism destination through collaboration with Bay Area cities and by enhancing the tourism experience at the Hong Kong-Zhuhai-Macao Bridge [6]. - The city will continue to promote various cultural and sports events to stimulate tourism consumption and develop new immersive experiences [6].
高铁+冰雪解锁云南新玩法 东南亚游客跨境“追雪”成时尚
Zhong Guo Xin Wen Wang· 2026-02-11 05:56
游客在云南省迪庆藏族自治州香格里拉市体验冰雪项目。李嘉娴 摄 地处低纬度高原的云南,拥有"立体气候"赋予的独特冰雪资源。从昆明轿子雪山的雾凇奇观,到丽江玉 龙雪山的冰川神韵,再到迪庆梅里雪山的日照金山,这些"网红"打卡点正成为东南亚游客的冰雪胜地。 在迪庆,冰雪游已摆脱单一观光模式,向着专业化、多元化转变。迪庆州文化和旅游局宣传科科长和初 霞介绍,为迎接日益增多的国际游客,石卡雪山、七星雪滑雪场、普达措嬉雪乐园等已全面开放,覆盖 从专业滑雪到亲子嬉雪的全场景。普达措嬉雪乐园日均接待游客超500人次,其中东南亚游客占比约 20%。 交通升级是这场跨境"追雪热"的重要推手。2023年丽香铁路通车,让迪庆结束不通火车的历史,也让东 南亚游客直达雪山脚下成为现实。2025年,迪庆接待入境游客47.26万人次,同比增长56.71%。 在中越边境云南省红河州河口县河口口岸,同样涌动着跨境"追雪"热潮。 中新社云南香格里拉2月11日电 (记者 韩帅南)坐雪橇、堆雪人、开雪地车……近日,马来西亚游客阿米 娜在位于云南迪庆香格里拉市普达措国家公园内的嬉雪乐园玩得不亦乐乎。 "这是我人生中第一次玩雪,来云南'追雪'真是太值了!" ...
人文经济激活消费新动能丨千年宋城用“文化存量”激活“消费增量”
Xin Hua Wang· 2026-02-11 03:46
Core Viewpoint - The article highlights how the historical and cultural heritage of Jiangnan Song City in Ganzhou is being leveraged to stimulate economic growth and enhance consumer experiences through various cultural activities and modern amenities [1][2][3]. Group 1: Cultural Heritage and Economic Impact - Jiangnan Song City is recognized as a living museum of Song Dynasty culture, attracting tourists with its well-preserved historical sites and cultural activities [1][2]. - The integration of historical architecture with modern amenities, such as cafes and cultural shops, has made the area appealing to younger visitors, leading to a significant increase in foot traffic and consumer spending [1][2]. - The local government reports that by 2025, Jiangnan Song City is expected to receive 21.44 million visitors, showcasing the economic potential of cultural heritage [2]. Group 2: Consumer Trends and New Business Models - There is a growing trend among young consumers towards experiential purchases, such as wearing Hanfu and participating in cultural activities, with one local Hanfu store reporting a 30% revenue increase in 2025 [2]. - New business models, including immersive theater and cultural markets, have been introduced to attract visitors, enhancing the overall cultural tourism experience [2]. - The success of Jiangnan Song City has positively influenced other cultural districts in the area, creating a vibrant atmosphere that combines traditional and contemporary elements [3].
神州答卷丨文旅新潮涌三晋
Xin Hua Wang· 2026-02-11 01:52
Core Viewpoint - Shanxi province is transforming its cultural tourism industry into a pillar sector, leveraging its rich historical heritage and modern expressions to enhance cultural confidence and attract visitors [1][22]. Group 1: Cultural Heritage and Tourism Growth - Shanxi ranks first in the number of national key cultural relic protection units and boasts a vast collection of ancient architecture and historical sites, making it a significant cradle of Chinese civilization [1][4]. - The cultural tourism market in Shanxi has experienced rapid growth since the "14th Five-Year Plan," highlighting its increasing importance as a key industry [1][15]. - The province is integrating historical depth with contemporary vibrancy, creating a unique cultural tourism experience that resonates with modern audiences [1][4]. Group 2: Innovative Cultural Expressions - New cultural expressions, such as the "Buddha Companion" toys derived from the Yungang Grottoes, are appealing to contemporary aesthetic and emotional needs [6][10]. - The dance drama "Eternal Joy" showcases the rich aesthetics of ancient architecture and cultural heritage, enhancing public engagement with traditional narratives [6][8]. - Shanxi's cultural initiatives, including the "Into the Picture Shanxi" cultural exhibition and tourism routes, aim to attract visitors interested in historical art and architecture [8][10]. Group 3: Infrastructure and Accessibility Improvements - The opening of the high-speed rail connecting Inner Mongolia and Shanxi has significantly improved access to cultural sites, facilitating increased visitor flow [18][20]. - Shanxi has developed extensive tourism roads, linking numerous cultural and historical sites, enhancing the overall travel experience [18][20]. - The province has implemented a comprehensive policy framework to improve service quality and visitor satisfaction, including a feedback system for tourists [21][22]. Group 4: Economic Impact and Visitor Engagement - Shanxi's diverse tourism offerings, including winter sports and cultural experiences, have positioned it as a top destination for the Spring Festival, with hotel bookings increasing by 297% year-on-year [15][22]. - The province has hosted numerous large-scale concerts, attracting over 150,000 attendees and generating significant economic activity, with a focus on enhancing emotional connections through performance arts [14][15]. - The integration of traditional crafts into modern consumer products has made intangible cultural heritage a highlight of Shanxi's tourism appeal [10][12].
波黑塞族共和国旅游业连续四年创下过夜数新高
Shang Wu Bu Wang Zhan· 2026-02-11 01:24
其中,国内游客数20.61万人次,过夜总数51.74万夜;外国游客30.86万人次,过夜总数达68.97万 夜。最大的客源国是塞尔维亚(过夜数20.3万夜),其次为克罗地亚(15.55万夜)、斯洛文尼亚(8.94 万夜)、土耳其(3.64万夜)和黑山(3.35万夜)。 截至2025年9月30日,塞族共和国住宿餐饮行业从业人员达1.35万人,占该地区就业总人数的 4.7%。(驻波黑使馆经商处) (原标题:波黑塞族共和国旅游业连续四年创下过夜数新高) 波黑塞族共和国广电网1月26日报道。波黑塞族共和国统计局公布数据显示,2025年该实体接待游 客51.47万人次,实现过夜数120.71万夜,连续四年创下历史新高。 ...