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网上购物遇到问题,除了找商家还能向哪里投诉?
Xin Lang Cai Jing· 2026-01-07 06:56
Core Viewpoint - In the digital consumer era, online shopping has become an integral part of daily life, but disputes such as product quality issues, shipping delays, and poor after-sales service are common. Consumers often feel helpless when problems arise, but there are various formal and efficient complaint channels available to resolve issues and avoid potential pitfalls before making purchases [1][8]. Group 1: Official Complaint Channels - The most authoritative consumer rights protection channel is the national 12315 platform, managed by the State Administration for Market Regulation. It allows consumers to submit complaints with evidence, which are then directed to local market supervision departments for legal resolution [2][9]. - The China Consumers Association and local consumer associations also play a significant role in providing information, consulting services, and supporting consumers in legal actions, although their mediation results lack enforceability [2][9]. Group 2: Industry Supervisory and Specialized Platforms - Different consumer sectors have specific complaint channels that are more effective due to the specialized knowledge of the supervising agencies [3][12]. - For communication service issues, consumers can contact the Ministry of Industry and Information Technology's telecom user complaint center (12381). For logistics issues, complaints can be submitted to the State Post Bureau's complaint website or WeChat mini-program [6][11]. Group 3: Third-Party Public Welfare Complaint Platforms - Large internet platforms have established public welfare consumer service platforms that serve as important supplementary channels for consumer rights protection. These platforms leverage public opinion and facilitate communication between consumers and businesses [4][13]. - An example is the Black Cat Complaint platform, which allows users to submit complaints through various methods and provides real-time updates on complaint progress. It also offers a collective complaint feature and an AI legal assistant for legal advice [5][14]. Group 4: Choosing the Right Complaint Channel - It is recommended to adopt a "ladder-style" approach to rights protection, starting with direct communication with the merchant and preserving all evidence. If unresolved, consumers should choose the appropriate channel based on the nature of the issue [10][16]. - Consumers are encouraged to utilize complaint platforms before making purchases to check the merchant's complaint history, response rate, and service quality, which can help identify potential risks [7][15].
腾讯邮箱企业邮箱登录
Sou Hu Cai Jing· 2026-01-07 05:09
Group 1 - Efficient and secure communication tools are essential for modern business operations, with enterprise email serving as a reliable platform for team collaboration and information management [1] - The article outlines the login process, common features, and usage recommendations for enterprise email to enhance work efficiency [1] Group 2 - Before logging in, users must confirm their account information, ensuring they have the professional email address and initial password provided by the system administrator [2] - A stable network connection is crucial for accessing the enterprise email, with recommendations to use protected internal networks or encrypted public networks [3] - Users should ensure compatibility with devices and browsers, utilizing mainstream browsers' latest versions and official applications for optimal experience [4] Group 3 - The standard login process involves accessing the login URL provided by the administrator, entering the email address and password, and possibly completing additional verification steps [5][6] - After successful login, users will encounter a main interface with three core areas: navigation bar, email list, and reading preview area, with suggestions to explore personalization options [7] Group 4 - In case of login issues, users should check for password errors, browser compatibility, and manage multiple device logins to ensure account security [11][12][13][14] - It is recommended to enable two-factor authentication for account protection and regularly review login history to detect any unauthorized access [18] Group 5 - Mobile office configurations require downloading the designated client and manually setting up server parameters, with suggestions for managing notification settings based on email sensitivity [19] - The platform integrates collaborative features such as calendar management and task assignment, enhancing team productivity through direct email-to-task conversion and meeting agenda generation [20] - Regular system maintenance and updates are necessary for service stability, with users encouraged to stay informed about service announcements and explore advanced features for improved information processing [21]
高德扫街榜上线100天:用户超6.6亿,商家营收增长270%,成生活服务超级入口
Cai Jing Wang· 2026-01-07 04:37
2026年1月7日,高德扫街榜宣布全新升级,发布全球首个"飞行街景",推出全球首个全季节、全品类、 全人群的生活服务动态榜单,从美食全面覆盖吃喝玩乐的生活服务领域。 高德扫街榜自2025年9月10日上线以来,迅速成为全国最大的美食榜单,累计吸引86万新商家入驻高 德,商家订单量环比增长超330%,商家营业额环比增长超270%。目前,高德扫街榜累计用户规模突破 6.6亿,根据QuestMobile的最新数据,在扫街榜带动下,高德APP单月新增4600万月活用户,月活用户 数增至9.96亿。高德从"出行服务入口"全面进化为"生活服务入口"。 高德CEO郭宁表示:"这100天,我们和每一位用户、商家、合作伙伴一起,见证了信任的重建,构建了 最广泛的线下服务信用体系。高德扫街榜2026不仅是一次产品的升级,更是消费信任的持续提升,持续 增进消费信心,助力服务消费新增量。" 对于中小创业者,榜单意味着打破流量垄断,为新店成长提供了更多可能性。重庆95后创业者谭春的新 店"范梅子地摊江湖菜",开业仅一年便登上"烟火小店榜",带来了15%的稳定客流增长。 以"真实"为核心的线下信用服务体系,驱动了行业良性、健康循环发展。商 ...
主力板块资金流出前10:汽车零部件流出48.87亿元、软件开发流出42.25亿元
Jin Rong Jie· 2026-01-07 04:05
Core Viewpoint - The major market experienced a net outflow of 34.15 billion yuan in principal funds as of January 7, with significant withdrawals across various sectors [1]. Group 1: Sector Performance - The top ten sectors with the largest net outflows were: - Automotive Parts: -4.88 billion yuan, with a decline of 0.27% [2] - Software Development: -4.22 billion yuan, with a decline of 0.38% [2] - Internet Services: -3.94 billion yuan, with a decline of 0.53% [2] - Aerospace: -2.44 billion yuan, with a decline of 0.62% [2] - Securities: -2.26 billion yuan, with a decline of 0.41% [2] - Computer Equipment: -1.99 billion yuan, with a decline of 0.09% [2] - Communication Services: -1.81 billion yuan, with a decline of 0.51% [3] - Consumer Electronics: -1.80 billion yuan, with an increase of 0.15% [3] - Chemical Products: -1.70 billion yuan, with an increase of 1.03% [3] - Wind Power Equipment: -1.68 billion yuan, with a decline of 0.24% [3] Group 2: Individual Company Withdrawals - The companies with the largest net outflows in their respective sectors included: - Xinquan Co., Ltd. in Automotive Parts [2] - Star Ring Technology in Software Development [2] - Yanshan Technology in Internet Services [2] - Guangqi Technology in Aerospace [2] - Hualin Securities in Securities [2] - Chunzong Technology in Computer Equipment [2] - Mengwang Technology in Communication Services [3] - Lingyi Technology in Consumer Electronics [3] - Gaomeng New Materials in Chemical Products [3] - Mingyang Smart Energy in Wind Power Equipment [3]
主力板块资金流出前10:汽车零部件流出39.24亿元、软件开发流出36.44亿元
Jin Rong Jie· 2026-01-07 03:04
Group 1 - The main market experienced a net outflow of 36.234 billion yuan in principal funds as of January 7, with significant withdrawals across various sectors [1] - The top ten sectors with the largest net outflows included: Automotive Parts (-3.924 billion yuan), Software Development (-3.644 billion yuan), Internet Services (-3.539 billion yuan), Aerospace and Aviation (-2.596 billion yuan), Securities (-1.991 billion yuan), Computer Equipment (-1.717 billion yuan), Wind Power Equipment (-1.624 billion yuan), Communication Services (-1.589 billion yuan), Chemical Products (-1.381 billion yuan), and Optical Electronics (-1.362 billion yuan) [1][3] - The Wind Power Equipment sector saw a decline of 0.87% with a net outflow of 1.624 billion yuan, while the Communication Services sector declined by 1.09% with a net outflow of 1.589 billion yuan [3]
微盟集团大幅高开7% 与淘宝闪购开展业务合作
Jin Rong Jie· 2026-01-07 01:51
Core Viewpoint - Weimob Group's stock opened significantly higher by 7%, reaching HKD 2.12, with a total market capitalization of HKD 83.95 billion following the announcement of a strategic partnership with Alibaba's local life service platform, Taobao Flash Purchase [1]. Group 1: Business Cooperation - Weimob Group's subsidiary, Shanghai Weimob Enterprise Development Co., Ltd., has signed a strategic cooperation agreement with Shanghai Lazada Information Technology Co., Ltd., the entity behind Taobao Flash Purchase [1]. - The collaboration will focus on multi-dimensional business cooperation and exploration in shared industries, including but not limited to: merchant interconnection as solution providers, co-building an instant retail ecosystem, public-private partnerships, and integrated membership systems for one-stop marketing upgrades [1]. - The partnership aims to innovate and co-create in areas such as enterprise-level customer expansion, artificial intelligence, and data operations [1].
港股异动丨微盟集团大幅高开7% 与淘宝闪购开展业务合作
Ge Long Hui· 2026-01-07 01:35
Core Viewpoint - Weimob Group (2013.HK) opened significantly higher by 7%, reaching HKD 2.12, with a total market capitalization of HKD 8.395 billion following the announcement of a strategic partnership with Alibaba's local life service platform, Taobao Flash Purchase [1] Group 1: Business Cooperation - Weimob Group's subsidiary, Shanghai Weimob Enterprise Development Co., Ltd., has signed a strategic cooperation agreement with Shanghai Lazada Information Technology Co., Ltd., the entity behind Taobao Flash Purchase [1] - The collaboration will involve multi-dimensional business cooperation and exploration in shared industries, including but not limited to: merchant interconnection for solution providers, co-building an instant retail ecosystem, and public-private partnerships [1] - The partnership aims to enhance one-stop marketing upgrades and innovate in areas such as enterprise-level customer expansion, AI, and data operations [1]
港股异动 | 微盟集团(02013)高开逾7% 微盟集团与阿里旗下淘宝闪购达成战略合作
智通财经网· 2026-01-07 01:33
Core Viewpoint - Weimob Group (02013) saw a significant increase in stock price, rising over 7% to HKD 2.12, with a trading volume of HKD 6.7692 million, following the announcement of a strategic partnership with Alibaba's local life service platform, Taobao Flash Purchase [1] Group 1: Strategic Partnership - Weimob Group announced a strategic cooperation with Alibaba's Taobao Flash Purchase, focusing on multi-dimensional business collaboration in shared industries [1] - The partnership includes initiatives such as merchant interconnection as solution providers, co-building an instant retail ecosystem, and enhancing one-stop marketing through public-private partnerships and member integration [1] - The collaboration aims to explore innovation in enterprise-level customer expansion, AI, and data operations [1]
朝闻国盛:A股具备相对优势
GOLDEN SUN SECURITIES· 2026-01-07 00:06
Group 1: Core Insights - A-shares are recommended for investment due to their relative advantages, with a current win rate of 19% and a return to neutral levels in terms of odds [3] - The report highlights the performance of various industries, with defense and military showing a 55.9% increase over the past year, while banking and coal industries have underperformed [1] - The report emphasizes the potential growth in the semiconductor market driven by advancements in power supply technology and the demand for SiC devices, with a projected market size of approximately $1.15 billion by 2030 [8] Group 2: Sector Recommendations - Investment suggestions include focusing on growth-oriented real estate and energy companies, as well as internet firms benefiting from AI advancements [2] - In the food and beverage sector, the report recommends investing in both premium liquor brands and consumer staples, highlighting companies like Moutai and Yili for their recovery potential [5] - The report suggests that the advanced packaging and AR glasses markets could provide new growth opportunities for SiC devices, driven by increased power density in AI data centers [8]
微盟集团与淘宝闪购展开业务合作
Zhi Tong Cai Jing· 2026-01-06 13:37
Core Viewpoint - Weimob Group (02013) has officially announced a strategic partnership with Alibaba Group's local life service platform, Taobao Flash Purchase, to explore multi-dimensional business cooperation in shared industries [1] Group 1: Partnership Details - Weimob's subsidiary, Shanghai Weimob Enterprise Development Co., Ltd., has signed a strategic cooperation agreement with Taobao Flash Purchase's entity, Shanghai Lazada Information Technology Co., Ltd. [1] - The collaboration will focus on several areas, including merchant interconnection, co-building an instant retail ecosystem, public-private partnerships, and one-stop marketing upgrades [1] Group 2: Business Development - The company aims to leverage its established sales channels, excellent marketing service operations, and solid customer base, supported by Taobao Flash Purchase's technology and marketing capabilities [1] - The goal is to create an integrated solution for local retail, facilitating client access to the Taobao Flash Purchase platform and enhancing operational results [1] Group 3: Revenue Growth and Future Plans - Weimob plans to introduce high-quality new industry clients to boost subscription solution revenue growth and will also engage in Taobao Flash Purchase's marketing business to expand merchant solution opportunities [1] - The company will continue to explore diverse platform channels to bring new growth momentum to its business and provide long-term value returns to shareholders [1]