新浪科技讯 1月9日上午消息，近日，京东健康互联网医疗业务负责人透露，京东互联网医院作为国内 首批取得牌照的独立设置型互联网医院之一，日均问诊咨询量超过50万，客户满意度达98.9%。 在持续提升综合服务能力的同时，京东互联网医院也重点加强了专科专病服务体系的建设。目前已陆续 升级皮肤医院、精神心理中心及中医院，并于2025年新增男科与肿瘤专科，与全国知名专家共建专病工 作室。 如今，京东健康已建成覆盖"医、检、诊、药"的一站式闭环服务。从线上问诊、检验单开具、护士上门 检测，到报告解读、药品配送，用户足不出户即可完成全流程诊疗。此外，还支持全国多城市的影像检 查预约，进一步拓展了服务边界。 该负责人提到，2025年，药械+医疗服务的闭环链接进一步拓展。此外，在助力医疗器械品牌成长方 面，京东互联网医院已形成从医生沟通、用户管理到医院场景触达等全链路支持体系。 新浪科技讯 1月9日上午消息，近日，京东健康互联网医疗业务负责人透露，京东互联网医院作为国内 首批取得牌照的独立设置型互联网医院之一，日均问诊咨询量超过50万，客户满意度达98.9%。 在持续提升综合服务能力的同时，京东互联网医院也重点加强了专科专病服 ...

12月28日，在辽宁省教育厅指导下，中国医科大学与京东集团战略合作签约仪式在沈阳举行。作为此次战略合作 的重要组成部分，京东互联网医院精神心理中心与辽宁省达成深度合作，双方将共同推动"AI+积极心理"家校医 社协同育人示范工程在辽宁落地，助力全省学生心理健康服务体系数字化、智能化升级。 此次双方签署战略合作协议，是深入学习贯彻中央及辽宁省委经济工作会议精神的重要举措，也是积极响应教育 部等十七部委及辽宁省关于全面加强和改进新时代学生心理健康工作部署的重要实践。京东互联网医院将依托其 专业的医疗资源、技术平台及数字化服务能力，与辽宁省重点学校合作，共同构建覆盖筛查、干预、转介、康复 于一体的学生心理健康服务新范式。 在技术融合方面，京东互联网医院将发挥其在人工智能与数字医疗领域的积累，通过多模态情绪识别、AI心理支 持等创新应用，辅助学校开展心理预警与积极干预，提升心理健康服务的及时性与精准度。此外，双方还将共同 开展心理教师专业能力培训、引入积极心理学课程体系，并在校园健康管理、应急保障体系建设等方面展开探 索，逐步完善"预防-筛查-干预-保障"全链条心理健康服务生态。 京东健康互联网专科医疗业务负责人表示， ...

Core Insights - The flu season is currently at a peak, with significant increases in demand for flu medications reported by JD's medicine delivery platform [1] - The demand for antiviral drugs has surged dramatically, with specific products seeing exponential growth in sales [1] Group 1: Demand Surge - From November 17 to November 23, the sales of Oseltamivir increased by 4.5 times, and the sales of Sufentanil surged by 5 times [1] - The sales of flu test kits rose by 4.8 times, while cough and pain relief medications increased by over 3 times [1] - The overall transaction value for flu medications increased by 22 times year-on-year during the same period [1] Group 2: Specific Product Performance - Sufentanil and Kewai saw transaction values increase by over 40 times year-on-year, while Tamiflu's transaction value grew by 24 times [1] - Common cold and cough medication sales doubled year-on-year, with specific products like the Four Seasons Antiviral Mixture and Lianhua Qingwen capsules seeing sales increase by over 5 times [1] Group 3: Testing and Medical Services - The number of respiratory bacterial and viral testing orders increased by 66% week-on-week, with a positive detection rate rising to 68.2% [1] - The demand for home sampling services by professional nurses nearly doubled in the same period [1] - JD's online hospital reported a 51% week-on-week increase in consultations for fever-related symptoms, providing rapid professional support to users [1][2]

Group 1 - The event "Doctors Have Light - 2025 Special Activity for Chinese Physician Day" was held in Beijing, focusing on the spirit of modern physicians and honoring 40 outstanding doctors from across the country [1] - The event recognized doctors who have made significant contributions in the field of internet healthcare, emphasizing their role in expanding medical service boundaries and improving accessibility through innovative technologies [1] - JD Health's internet hospital has seen an average of over 500,000 online consultations per day as of June 30, 2023, reinforcing its position as the "first entry point for online diagnosis and treatment" [1] Group 2 - The "Thank You, My Treasure Doctor" story collection campaign, initiated by JD Health in collaboration with Health China and Sina Weibo, has engaged over 1.4 million people and received more than 260,000 patient-doctor stories [2] - JD Health aims to continuously explore innovative healthcare service models, providing better platforms for doctors and more accessible medical services for patients, contributing to the implementation of the Healthy China strategy [2]

Group 1 - The core event "Doctors Have Light - 2025 China Physician Day Special Event" was recently held in Beijing, organized by JD Health, honoring 40 outstanding doctors from across the country [1] - As of June 30, JD Health reported that the average daily online consultation volume of JD Internet Hospital has exceeded 500,000 [1]

Group 1 - The event "Doctors Have Light - 2025 China Physician Day Special Event" was held by JD Health to honor medical professionals and promote respect for healthcare workers [1] - The event recognized 40 outstanding doctors from across the country and highlighted their contributions to internet healthcare, enhancing service accessibility through innovative technologies [1][2] - The campaign "Thank You, My Treasure Doctor" launched by JD Health, Health China, and Sina Weibo engaged over 1.4 million people, with more than 150,000 participants sharing over 260,000 stories of gratitude towards doctors [1] Group 2 - JD Internet Hospital reported an average of over 500,000 online consultations per day as of June 30, further solidifying its position as the "first entry point for online diagnosis and treatment" [2] - The hospital has established a five-specialty system focusing on dermatology, mental health, traditional Chinese medicine, oncology, and andrology, enhancing the quality and efficiency of online medical services [2] - A total of 4,408 doctors were awarded the "Five-Year Big Shot Doctor" honor, recognizing their contributions and commitment to the internet healthcare sector [3] Group 3 - The event served to strengthen communication and understanding between doctors and patients, fostering a positive social atmosphere that respects healthcare professionals [3] - JD Health aims to continue innovating healthcare service models, providing better platforms for doctors and more accessible services for patients, contributing to the implementation of the Healthy China strategy [3]

Group 1 - The event "Doctors Shine - 2025 China Physician Day Special Event" was hosted by JD Health to honor medical professionals and promote respect for healthcare workers [1] - The event recognized 40 outstanding doctors from across the country and highlighted their contributions to internet healthcare, enhancing service accessibility through innovative technologies [1][2] - A story collection campaign titled "Thank You, My Treasure Doctor" was launched, engaging over 1.4 million people and collecting more than 260,000 patient-doctor stories [1] Group 2 - JD Internet Hospital reported an average of over 500,000 online consultations per day as of June 30, further solidifying its position as the "first entry point for online diagnosis and treatment" [2] - The hospital has established a five-specialty system focusing on dermatology, mental health, traditional Chinese medicine, oncology, and urology, enhancing the quality and efficiency of online medical services [2] - A total of 4,408 doctors were awarded the "Five-Year Veteran Doctor" honor, recognizing their commitment and contributions to the internet healthcare sector [3] Group 3 - The event served to enhance communication and understanding between doctors and patients, fostering a positive social atmosphere that respects healthcare professionals [3] - JD Health aims to continue innovating healthcare service models, providing better platforms for doctors and more accessible services for patients, contributing to the implementation of the Healthy China strategy [3]

Core Viewpoint - The event "Doctors Have Light - 2025 Special Activity for Chinese Physician Day" organized by JD Health aims to honor medical professionals and promote respect for healthcare workers in society [1] Group 1: Event Overview - The event took place on August 17, coinciding with the eighth Chinese Physician Day, and featured 40 outstanding doctors from across the country [1] - The event recognized doctors who have made significant contributions in the field of internet healthcare, emphasizing the importance of innovative technology in expanding medical service accessibility [1] Group 2: Patient Stories and Impact - A story collection campaign titled "Thank You, My Treasure Doctor" was launched, engaging over 1.4 million people and resulting in more than 260,000 shared stories, highlighting the emotional connection between patients and doctors [2] - A patient shared her recovery journey after being treated for congenital hip dysplasia, illustrating the positive impact of medical care on patients' lives [3] Group 3: Internet Healthcare Development - Internet healthcare is becoming increasingly vital, providing convenient medical services that break geographical barriers, with JD Health reporting over 500,000 daily online consultations as of June 30 [4] - JD Health has established a comprehensive service model integrating medical testing, diagnosis, and medication, enhancing the quality and efficiency of online healthcare [4] Group 4: Recognition of Doctors - A total of 4,408 doctors were awarded the "Five-Year Veteran Doctor" honor, recognizing their commitment and contributions to internet healthcare [5] - The event featured stories from doctors who successfully managed complex medical cases through online consultations, demonstrating the effectiveness of internet healthcare in providing timely support [6] Group 5: Future Directions - JD Health plans to continue innovating healthcare service models, aiming to provide better platforms for doctors and more accessible healthcare services for patients, contributing to the implementation of the Healthy China strategy [6]

Core Insights - JD Health hosted a special event for the 2025 Chinese Physician Day, honoring 40 outstanding doctors and recognizing contributions in the field of internet healthcare [1] - The "Thank You, My Treasure Doctor" story collection campaign launched by JD Health has seen over 1.4 million interactions and more than 260,000 patient-doctor stories shared [1] - As of June 30, JD Health's internet hospital has achieved a daily average of over 500,000 online consultations, enhancing the quality and efficiency of online medical services [1] Company Developments - JD Health has established a five-specialty system focusing on dermatology, mental health, traditional Chinese medicine, oncology, and andrology to improve internet healthcare services [1] - An internal tradition at JD has been expanded to include doctors at JD Internet Hospital, with 4,408 doctors awarded the title of "Five-Year Veteran Doctor" in 2024 [2]

Core Insights - JD Health released its 2024 Environmental, Social, and Governance (ESG) report, showcasing its sustainable development practices in the healthcare sector, emphasizing safety, efficiency, convenience, and warmth in health consumption experiences [1] Compliance and Governance - In 2024, JD Health established a comprehensive compliance system with a focus on user health, implementing a "three-line defense" and "five dimensions" approach to ensure compliance across all operations, including drug management and internet hospital services [3] - The company achieved ISO13485 certification for medical devices, expanding its compliance certifications to cover all business areas, including drug management and internet hospitals [3] - JD Health published standardized treatment paths for 43 diseases and established 4 core medical quality management systems, totaling 265 standardized treatment paths and 16 core systems over two years, enhancing the quality management of online medical services [3] Service Innovation - JD Health innovated its healthcare service model to meet diverse user needs, achieving an average of over 490,000 online consultations per day by the end of 2024 [4] - The company created a closed-loop service model integrating "doctor consultations," "home tests," "home delivery of medications," and "home nursing," allowing patients to access comprehensive healthcare services from home [4] - JD Health expanded its "JD Home Fast Testing" services to 12 cities, offering 149 home testing products, and launched nearly 40 home nursing projects through the "JD Nurse at Home" service [4] Technological Empowerment - JD Health accelerated the application of large model technology across various service scenarios, aiming to provide a seamless online and offline healthcare experience [7] - The company introduced several intelligent health services, including "KangKang" health assistant and "ChatGPT-like" AI psychological companion, enhancing the efficiency and accuracy of healthcare services [7] - JD Health's "Smart Doctor Assistant" became the most widely used intelligent diagnostic tool among doctors, improving clinical decision-making and patient management [7] Social Responsibility - JD Health deepened its corporate social responsibility initiatives, aiding 637 patients through its rare disease care program, with a total value of assistance reaching 6.24 million yuan [8] - The "Medical Heart Station" project, in collaboration with top medical institutions, provided support to over 23,000 patients, improving the healthcare experience for rare disease patients [8] - The company conducted 22 donation activities in 2024, donating over 1.53 million health items to rural communities and disaster relief efforts [10] - JD Health launched a "Expired Medicine Recycling" initiative, successfully collecting and professionally disposing of 11 tons of expired medications, engaging 57,000 users across 315 cities [10]