Workflow
住宿预订服务
icon
Search documents
破解到店无房、捆绑销售、数据泄露等行业痛点——我国牵头的在线旅游首个国际标准发布
Jing Ji Ri Bao· 2025-06-14 21:52
不过,在线住宿预订服务行业在持续高速增长的同时也面临许多问题,如入住时无房,无法更改或取消 预订,服务描述与实际服务严重不一致,用户敏感、隐私和财务数据泄露等。携程研究院文旅产业及数 据中心主任姜文恒坦言,在平台实际运行中,确实曾遇到类似挑战,如在退改服务上,不同供应商政策 不一,用户理解成本较高;在支付服务上,境外用户的支付偏好和技术习惯差异,导致体验不一致;在 平台责任边界方面,用户对"平台中介"与"住宿服务提供方"的区分并不清晰,也容易引发消费纠纷。 在数字化和全球化迅猛发展的今天,线上平台已成为游客出行时预订住房的主流方式,人们对便捷旅游 的需求持续增长。据统计,近年来,全球在线住宿预订市场规模年均增速超10%。 近期,由中国牵头制定的《旅游及相关服务在线旅游机构(OTA) 在线住宿预订平台服务指南》(ISO 9468:2025)和《展览与活动第1部分:术语》(ISO 25639-1:2025)两项国际标准,陆续由国际标准化 组织(ISO)正式发布。这是继2024年底国际标准化组织发布首个由中国牵头的旅游信息咨询服务国际 标准之后,又推出的两项重要成果。 "此次发布的《旅游及相关服务在线旅游机构(OT ...
Airbnb CEO:我的师傅是奥巴马,他还给我布置作业
财富FORTUNE· 2025-06-05 13:02
Airbnb CEO:我的师傅是奥巴马,他会给我布置作业,还会教我怎么处关系 图片来源:Aurelien Meunier/Getty Images for Airbnb 为了把Airbnb打造成一家成功的公司,切斯基有时每周要工作100个小时,工作强度非常大。即使是这 样,他也会定期抽出时间,向奥巴马请教经验。 切斯基最近透露道:"在2018年的一段时间里,我们基本上每周都会固定进行一小时的电话交流。我白 天工作,晚上跟这位前总统'上夜校',而且他还会给我布置一些作业,不过这段经历改变了我的人 生。" 最近,切斯基在米歇尔·奥马的播客栏目IMO中露面时表示:"我当时真的是毫无顾忌地主动联系他,寻 求建议和指导,而他也愿意与我见面,并给我一些建议。" 他说,奥巴马曾对他讲,不要成为那种像"无人驾驶汽车"一样缺乏主观能动性的领导,而是要立足长远 想问题,认识到关系的重要性,而且要积极实现自己想达到的影响。 《财富》已联系切斯基和奥巴马并请其发表评论。 当总统的徒弟是一种什么样的体验 将Airbnb打造成了一个家喻户晓的品牌后,切斯基却仍不感到满足,甚至也称不上快乐。 切斯基说:"虽然我在科技领域非常成功,也赚了很 ...
同程旅行(00780):利润率持续改善,关注国际扩张表现
Guohai Securities· 2025-05-26 04:04
Investment Rating - The report maintains a "Buy" rating for the company [1][9]. Core Insights - The company has shown continuous improvement in profit margins, with a focus on international expansion performance [3][6]. - In Q1 2025, the company achieved revenue of 4.4 billion yuan, representing a year-over-year increase of 13%, and an adjusted net profit of 790 million yuan, up 41% year-over-year, with an adjusted net profit margin of 18%, an increase of 3.6 percentage points year-over-year [5][6]. Financial Performance - The core online travel platform generated revenue of 3.8 billion yuan in Q1 2025, a year-over-year increase of 18%, with an operating profit margin of 29.2%, up 6.6 percentage points year-over-year [6]. - Revenue from transportation ticketing reached 2 billion yuan, up 15% year-over-year, benefiting from increased demand and enhanced value-added services [6]. - Accommodation bookings generated 1.2 billion yuan in revenue, a 23% year-over-year increase, with international hotel night volume growing over 50% [6]. - The vacation business faced short-term revenue pressure, generating 590 million yuan, down 11.8% year-over-year, due to safety issues in Southeast Asia [6]. User Metrics - The average monthly paying user count reached 46.5 million, a 9.2% year-over-year increase, with annual paying users totaling 247 million, up 7.8% year-over-year [6]. - Over 87% of registered users reside in non-first-tier cities in China, with 68% of new paying users from these areas, reinforcing the platform's position in the mass market [6]. Future Projections - Revenue forecasts for 2025-2027 are adjusted to 19.3 billion, 22.1 billion, and 24.9 billion yuan respectively, with net profits projected at 2.7 billion, 3.0 billion, and 3.5 billion yuan [8]. - The target market capitalization for 2025 is set at 51.4 billion yuan, with a target price of 24 HKD per share [8].