智通财经APP获悉，9月25日，水滴公司(WDH.US)发布《2024年环境、社会及管治(ESG)报告》(以下简称"报告")，全方位披露了水滴公司过去一年在企业 管治、技术创新、产品责任、人才发展、环境保护、可持续生态等方面的科技探索和实践成果。水滴公司ESG的评级分数继续保持A，依然位于行业前列。 水江 2024年12月25日，水滴筹正式成为民政部指定的个人求助网络服务平台，标志着行业进入到更加健康规范发展的新阶段。截至2024年底，在4.7亿爱心人士 的捐助下，水滴筹共筹集救助款项675亿元，帮助了340万大病患者。与此同时，基于大病筹款主要依托患者社交网络传播的特殊属性，水滴筹平台还引入了 公众举报机制，邀请公众一起参与监督，让真正需要帮助的人得到救助。 《报告》显示，一方面，水滴公司持续关注AI技术创新，人工智能专利数量超百件，持续提升用户产品体验;另一方面积极投身公益事业，聚焦特殊困难群 体救助，乡村振兴、教育助学、应急救灾等议题，致力于推动社会问题的改善。水滴公司创始人兼首席执行官沈鹏强调："作为一家以使命与价值观驱动的 创新企业，我们不只将成功的标准局限于短期的经济收益，而是建立在环境、社会和治 ...

持续深化AI技术创新，人工智能专利数量超百件。水滴公司自2019年就开始尝试用AI解决保险供 给端不足的问题。依托领先的研发实力，围绕用户需求、高效运营等业务重点，水滴公司自主研发"水 滴水守大模型"，于2024年通过国家网信办算法备案，并获得多项大模型研发专利授权。截至2024年底 大模型相关专利累计申请数量48件，人工智能相关专利累计授权数量超百件。《报告》显示，2024年水 滴公司持续深化科技创新，年度研发投入达2.17亿元。 《报告》显示，水滴公司自2021年起陆续在浙江缙云、海南、广州与各地医保、民政部门开展政社 救助衔接与协同。截至2024年底，通过浙江缙云"缙情帮"医保防贫应用共计救助632人，动员社会参与 金额达1387.96万元；通过海南"海惠帮"多层次医疗救助信息平台共计救助1929人，累计救助总金额超 过3900万元。 聚焦特殊困难群体救助，乡村医务室覆盖50万余受益人。水滴公司始终以"用互联网科技助推广大 人民群众有保可医，保障亿万家庭"为使命，将社会责任融入企业发展内核。截至目前，公司已形成覆 盖保险保障、大病救助、医药创新的全链条服务体系。《报告》显示，水滴公司积极投身社会公益事 ...

Core Viewpoint - Waterdrop Inc. (WDH.US) has demonstrated strong financial performance with double-digit year-on-year growth in both revenue and net profit for Q2 2025, leading to a target price of $2.6 and a "Buy" rating from Guoyuan International [1] Financial Performance - In Q2 2025, Waterdrop achieved net revenue of 838 million yuan and a net profit attributable to shareholders of 140 million yuan, marking 14 consecutive quarters of profitability [1] - Operating expenses, including sales, management, and R&D costs, accounted for 38.7% of revenue, a decrease of 6.4 percentage points year-on-year [1] - Insurance-related revenue reached 739 million yuan, reflecting a year-on-year increase of 28.7%, with first-year premium scale hitting 3.204 billion yuan, up 80.2% [1] - Short-term and long-term insurance businesses grew by 95% and 45.4%, respectively, while revenue from digital clinical trial services rebounded with a 34.2% year-on-year growth [1] Strategic Initiatives - Waterdrop is implementing an "All in AI" strategy to build technological barriers and convert traffic into commercial value, significantly enhancing operational efficiency [2] - The company has developed an AI-driven growth engine, with its proprietary "Waterdrop Water Guardian" AI insurance expert contributing to a 155% quarter-on-quarter increase in premium contributions [2] - In underwriting, the introduction of the AI underwriting expert "KEYI.AI" has improved processing times and achieved a 99.8% accuracy rate [2] - Customer service has been enhanced through the AI customer service agent "Bao Xiaohui," achieving over 95.5% resolution rate for service scenarios [2] Business Structure and Market Expansion - Waterdrop has established three main business segments: fundraising, insurance, and digital clinical trial solutions, leveraging technology to improve efficiency in the insurance sector [3] - The company is in the early stages of exploring overseas markets, having initiated insurance operations in Hong Kong and developed a comprehensive insurance brokerage service system over the past two years [3] - Future plans include further international business development and addressing user pain points in overseas insurance markets through technological empowerment [3]

北京民营企业专精特新百强以企业年度经营情况、研发创新能力、产业发展定位等为核心指标，综合考 量企业依法合规经营、诚实守信等方面情况，根据核心指标和辅助指标的量化赋值确定入围榜单企业， 入围企业均在科技创新方面取得重大成果。 作为北京民营企业专精特新百强榜的入选者，水滴公司始终将科技创新作为核心竞争力，并搭建"All in AI"的科技发展战略，依托数字化建设与自主研发的AI大模型，深度赋能保险服务全流程，实现业务流 程的线上化、标准化、数智化，在为用户提供更便捷、更普惠的保险服务的同时，显著提升业务效益， 驱动公司高质量发展。 （原标题：水滴公司(WDH.US)入选2025"北京民营企业专精特新百强榜"） 9月19日，北京市工商联、北京市通州区人民政府联合召开2025北京民营企业百强发布会，公布了2025 北京民营企业"1+3"百强榜单。凭借在科技创新方面的丰硕成果，水滴公司(WDH.US)入选2025年"北京 民营企业专精特新百强榜"。 基于"水滴水守大模型"技术底座，水滴持续提升服务效率与质量，优化用户体验。在辅助销售环节，公 司已形成AI驱动的增长引擎，自研的"水滴水守"AI保险专家凭借多模态交互能力， ...

Group 1 - The core viewpoint of the news is the recognition of Waterdrop Company as a leading private enterprise in Beijing, emphasizing its achievements in technological innovation and its inclusion in the 2025 Beijing Private Enterprises "Specialized, Refined, Unique, and Innovative" Top 100 list [1][4] - Waterdrop Company has established an "All in AI" technology development strategy, leveraging digital construction and self-developed AI models to enhance the entire insurance service process, resulting in improved efficiency and user experience [3] - The company has developed the "Waterdrop Water Guardian Model," which has received multiple patent authorizations and is expected to drive high-quality growth through enhanced service efficiency and quality [3] Group 2 - The Beijing Private Enterprises Top 100 list has been conducted annually since 2018, aiming to identify high-quality private enterprises that align with the capital's functional positioning and contribute to the high-quality development of the private economy [4] - Waterdrop Company has also been recognized for its social responsibility initiatives, marking its continuous inclusion in the Beijing Private Enterprises Top 100 as both a responsibility and an acknowledgment of its technological innovations [4] - The company aims to maintain a user-centered approach and continue investing in technology and service innovation to create greater social value in the future [4]

Core Insights - Waterdrop Company has launched the first AI underwriting expert "KEYI.AI" in the insurance industry to address complexities in insurance products and improve user experience [1][2][4] - The AI system significantly reduces the average processing time for health insurance underwriting by 80% and increases response speed by 260 times, achieving a 99.8% accuracy rate in underwriting [2][3] - "KEYI" is designed to assist both insurance professionals and ordinary users, providing quick responses to inquiries and enhancing the overall insurance service experience [3][4] Group 1 - 48% of respondents find insurance products overly complex, leading to decision-making difficulties [1] - Traditional underwriting processes are slow and fragmented, negatively impacting user experience [1] - "KEYI.AI" enables 24/7 user service with instant responses and precise replies [1][2] Group 2 - The AI underwriting system helps insurance companies quickly identify clients who do not meet health criteria, reducing the risk of adverse selection [2] - "KEYI" covers thousands of insurance product terms and utilizes a vast database for risk assessment and claims processing [2][3] - The system can be integrated within three days, enhancing onboarding speed for new insurance agents by 300% [3] Group 3 - Waterdrop invests nearly 300 million yuan annually in R&D and holds over 100 technology patents [4] - The company has developed multiple AI products, including AI agents and intelligent customer service solutions, to improve service efficiency [4] - The founder emphasizes that the future competition in the industry will focus on algorithm precision and data quality rather than just manpower and capital [4]

Core Insights - The introduction of "KEYI.AI" by the company aims to simplify the insurance underwriting process, addressing user difficulties due to complex insurance terms and slow traditional processes [1][2][4] - "KEYI.AI" significantly reduces the average processing time for health insurance underwriting by 80% and increases response speed by 260 times, achieving a 99.8% accuracy rate in underwriting [2][3] Group 1: AI Underwriting Innovation - "KEYI.AI" utilizes a vast knowledge base and advanced AI capabilities to enhance the underwriting process, allowing for rapid risk assessment and personalized insurance solutions [2][4] - The system's implementation leads to a sixfold increase in the proportion of rejected clients finding suitable insurance products [1][2] Group 2: User Experience Enhancement - The AI system provides 24/7 user service with instant responses, improving overall user experience in the insurance sector [1][3] - The average time to resolve user inquiries is reduced to 50 seconds, significantly enhancing the onboarding speed for new insurance agents by 300% [3] Group 3: Strategic Vision and Investment - The company has invested nearly 300 million annually in AI research and development, holding over 100 technology patents, positioning itself as a leader in AI applications within the insurance industry [4][5] - The CEO emphasizes that the future competition in the industry will focus on algorithm precision and data quality rather than just manpower and capital [5]

Core Insights - The 2025 China Internet Conference focused on the transformation of internet technology and its application in driving high-quality development, featuring over 30 thematic activities aimed at integrating internet technology with the real economy [1] - Waterdrop Inc. showcased its AI-driven insurance applications at the conference, emphasizing the creation of a diversified health protection ecosystem and efficiency improvements [1] Group 1: AI Innovations - Waterdrop's AI Agent has advanced capabilities in multi-modal interactions, significantly enhancing efficiency in sales support services, capable of handling consultations for various insurance types with a maximum single voice interaction duration of 50 minutes and an average response time of around 2 seconds [2] - The AI Agent can provide clear and logical responses to user inquiries about insurance terms and claims, moving beyond rote answers to logical reasoning, thus improving user engagement and satisfaction [4] Group 2: Cost Efficiency and Quality Control - Waterdrop's AI quality inspection solution achieves 100% coverage across all scenarios, including voice and chat records, while reducing quality inspection costs by over 50% compared to manual processes [5] - The introduction of the AI customer service agent "Bao Xiaohui" is expected to reduce question transfer rates by 50% and improve service efficiency by 50%, providing timely responses 24/7 [4][5] Group 3: Financial Performance and Strategic Direction - Waterdrop invests nearly 300 million yuan annually in technology research and development, holding over 100 technology patents, and anticipates a nearly 120% growth in net profit attributable to the parent company in 2024 [5] - The company is committed to an "All in AI" strategy for 2025, aiming for a new growth trajectory through the integration of AI across all business operations [5]

Core Insights - Waterdrop's business innovation case has been recognized by Harvard Business School, highlighting its AI-driven approach in the insurance and healthcare sectors [1][5] - The company has implemented a comprehensive "All in AI" strategy, significantly enhancing its operational efficiency and service delivery [2][4] Group 1: Recognition and Impact - Waterdrop's case study is included in Harvard Business School's case library, which represents the highest standard of international teaching cases [1] - The case explores how Waterdrop leverages AI technology for systematic innovation and strategic upgrades, contributing to a diversified health protection ecosystem [1][5] Group 2: Business Model and Technology Investment - Waterdrop invests nearly 300 million yuan annually in technology research and development, resulting in over 100 technology patents and a comprehensive application system covering all insurance scenarios [2] - The company operates multiple business lines, including Waterdrop Fundraising, Waterdrop Insurance, Yifan Medicine, Waterdrop Finance, and Luhong Wuyou, creating a multi-faceted service ecosystem [2] Group 3: AI Integration and Performance - In 2024, Waterdrop's net profit attributable to shareholders increased by nearly 120% due to the empowerment of AI large models [4] - The self-developed model "Waterdrop AI Insurance Expert" is applied across the entire insurance health service process, enhancing sales assistance and operational efficiency [4] Group 4: Customer Service Innovations - Waterdrop has launched "AI Customer Service" named "Bao Xiaohui," which can accurately identify user emotions and respond promptly, potentially reducing issue transfer rates by 50% [4] - The AI quality inspection solution has been implemented, covering various communication channels and significantly reducing the costs associated with manual quality checks [4]

Group 1 - Waterdrop Inc. reported strong financial performance in Q1 2025, with net profit of 108 million yuan, a year-on-year increase of 34.2% [1] - Insurance-related revenue reached 658 million yuan, up 8.4% year-on-year, driven primarily by growth in insurance brokerage income [1] - Guotai Junan International raised the target price for Waterdrop Inc. to $1.8 and maintained a "Buy" rating, reflecting improved profitability due to enhanced operational efficiency [1] Group 2 - Waterdrop Inc. has invested nearly 300 million yuan annually in R&D, applying for 51 patents related to large AI models, establishing a comprehensive application system for insurance scenarios [2] - The company utilizes its self-developed insurance AI model to achieve intelligent upgrades in customer acquisition, sales assistance, customer operations, and risk control [2] - The "AI Quality Inspection Assistant" improved quality management efficiency, increasing inspection personnel effectiveness by 83% [2] - The "Waterdrop AI Insurance Expert" significantly enhanced efficiency, contributing over 2 million yuan in premiums in a single month through telephone service [2] - The "AI Customer Service" covers various insurance service scenarios, providing 24/7 responses to user inquiries with an average problem resolution rate of 52% [2]