什么危机公关套路，斗机令斗包袱，说得头头是道。智远认为，这些建议本质上还停在传统逻辑里。 什么属于传统叙事？错了、道歉、对不起、改；如果要换个角度呢？从营销层面切入？会不会改变叙事？ 前几天，我翻资料时，看到一个特别有意思的案例，这个案例的主角是 Burger King。 时间在 2020 年，快餐行业有个老大难问题：大家都在骂它们的东西「垃圾食品」。尤其像汉堡这种，消费者普遍觉得添加剂、防腐剂一大堆，吃多了不 健康。 Burger King 也没法独善其身，经常被拿来和麦当劳一起对比，背负着「不干净、不健康」的标签；你说没添加剂吧，没人信；你要沉默呢，怀疑更大。 左右都是坑。 咋办呢？ 他们来了个反直觉的操作：拍了一支广告，把一个 Whopper 汉堡摆在镜头下，不动，34 天，直到它慢慢发霉、塌掉、长满毛。 行吧，不少人给西贝支招，我也看了。 画面说实话挺恶心的，很多人看了第一反应是「这谁还吃得下去」。 但广告背后的意思非常直接：我们的汉堡会坏，会烂，说明没加防腐剂。这和那种三个月都不变形的食物完全不是一个逻辑。 结果呢，争议确实很大。有人觉得反胃，有人却觉得真实、有冲击力，甚至夸 Burger King ...

Core Insights - Chongqing Broadcasting Group's program "Thank You for Coming" has successfully implemented a "story e-commerce" model, achieving both social and economic benefits, and has become a benchmark case in the national broadcasting system [3][5][10] Transformation Path - The program has evolved from a television IP to a full media brand, creating an ecosystem that integrates "content + e-commerce + public welfare," with e-commerce sales exceeding 120 million yuan in the first five months of 2025, a 100% year-on-year increase [3][10] - The core logic involves using real emotional stories to connect audiences, transforming content value into commercial value while maintaining social responsibility [3][5] Audience Engagement - The program targets audience needs by focusing on "telling the life stories of ordinary people," and has successfully transitioned from traditional TV viewers to mobile fans, achieving over 40 million followers across platforms [5][9] - The content strategy emphasizes emotional resonance, which has proven resilient in the face of declining viewership in the broadcasting industry [5][8] Operational Mechanism - The program's operation has evolved through three phases: 1. **Story Creation (2016-2020)**: Focused on high-quality content, achieving significant viewership and social media engagement [7][8] 2. **New Communication (2020-2023)**: Established a full media matrix, generating over 84 billion views across platforms and significantly increasing follower counts [9][10] 3. **New Ecosystem (2023-Present)**: Innovated a "story + e-commerce" model, achieving over 100 million yuan in sales in 2023 and receiving accolades for its contributions to e-commerce [10][13] Content and Commercial Balance - The program adheres to three principles: prioritizing content, ensuring authenticity, and validating through data, which has led to improved user retention and engagement metrics [15][19] - The emotional storytelling approach has enhanced brand loyalty and purchasing intent, with conversion rates increasing from 3%-5% to 13% [13][15] Technological Empowerment - The program utilizes a multi-platform approach, integrating AI for real-time data analysis and enhancing user interaction, which has improved sales performance significantly [17][26] - Innovations such as blockchain for story verification and AI-generated content are being explored to further enhance user engagement and operational efficiency [26] Organizational Innovation - The restructuring of the program's team has facilitated a shift from traditional content production to a multi-media approach, enhancing collaboration and performance metrics [18][19] - The establishment of specialized teams for content e-commerce and new media production has resulted in significant revenue growth and operational efficiency [19][20] Industry Impact - The program's success serves as a model for the broadcasting industry, demonstrating how traditional media can adapt to modern challenges through innovative content strategies and technology integration [26]

New Consumption Overview - Fujian Liangkouzi Food Co., Ltd. launched beef pies using a 72-layer Chinese pastry technique and Canadian wheat flour with Anchor butter [3] - Jelly Brown partnered with Lai Yi Hu to introduce three new yogurt fruit and vegetable drinks [3] - Stone Island opened a flagship store in Hangzhou, enhancing its presence in the Chinese market [3] - Luckin Coffee introduced a new vegetable tea product in collaboration with SpongeBob SquarePants [6] - Gu Ming launched a new coconut latte, offering 10,000 free vouchers for consumers [6] Investment and Financing - Aifenda submitted its registration as a high-tech enterprise focused on HVAC home products [7] - Junhe Alliance Bio completed several rounds of financing totaling over 600 million yuan [7] - Tantu Technology secured hundreds of millions in Series B financing to enhance core component development [7] - Dolce & Gabbana received 150 million euros in new debt financing for expansion in beauty and real estate [9] - L'Oréal is reportedly interested in acquiring the UK skincare brand Medik8 for 1 billion euros [9] Major Companies - Adidas launched its first pet clothing line, tapping into the pet economy [10] - RIMOWA collaborated with Vitra to release a limited edition series for 2025 [11] - Three Squirrels established a new food company with a registered capital of 5 million yuan [11] - Mush expanded its overnight oats product line, introducing protein-rich options [14] - Giant Biotech plans to establish a Southeast regional headquarters in Xiamen [14]