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东航浙江分公司“三早”举措保障梅雨季节旅客安全出行
后续,东航浙江分公司将进一步加强与宁波机场、气象部门的协作配合,做好天气预警,加强运行风险 研判,严格运行标准,着力实现"设备零隐患、排水零堵塞、保障零问题"的"三零"目标,为旅客美好出 行保驾护航。(编辑:许浩存 校对:李佳洹 审核:程凌) (本文图片均由东航浙江分公司提供) 《中国民航报》、中国民航网 记者赵瑜 通讯员刘佳 报道:浙江自6月7日起进入梅雨期以来,受持续强 降雨叠加第1号台风"蝴蝶"外围环流影响,预计本轮梅雨期将持续约38天。为应对多重气象因素叠加影 响,东航浙江分公司将防汛防台与安全运行保障作为当前工作重点,按照"早谋划、早部署、早行动"原 则,全链条压实责任,强化"人、机、料、法、环"系统协同,切实筑牢汛期运行安全防线,确保航班平 稳运行与旅客顺畅出行。 东航浙江分公司启动"人防+物防+技防"三重防御机制,选拔由近20名经验丰富的员工组成的机场东航 工作区防汛防台救援队进入 24 小时备勤状态,储备排水泵、沙袋、应急照明等专业物资,确保 "关键 时刻物资不缺、人员不掉链"。严格安全检查制度,对特种设备电梯、室外悬挂设备开展"拉网式"排 查,还对机场东航工作区内出勤楼空调外机进行低位移装及 ...
大兴机场开启2025年首场暑期进高校活动
Group 1 - Daxing Airport launched a summer campus outreach program themed "Youth Appointment, Travel the World," covering several universities in Beijing, with the first event held at Capital University of Economics and Business [1] - The airport promoted its route network, ground transportation, and service brands, offering various travel benefits such as transportation cards, meal vouchers, and pick-up services for students and faculty [3] - Airlines including Air China, China Eastern Airlines, and Xiamen Airlines showcased special products for students, while other airlines provided interactive activities and route promotions [3][6] Group 2 - Daxing Airport organized a lively aviation knowledge quiz with prizes including free flight tickets and model airplanes, attracting attention from university students and faculty [6] - The airport plans to conduct more campus events during the summer to better understand the travel needs of students and enhance their travel experience [6]
海航航空集团旗下多家航企获SKYTRAX2025年全球航空奖项
《中国民航报》、中国民航网 记者许晓泓 通讯员何思源报道:北京时间6月17日,全球航司及机场服务 评测机构SKYTRAX在法国巴黎揭晓了2025年全球航空大奖,海航航空集团旗下海南航空、首都航空、 天津航空、西部航空等4家航空公司获奖。 天津航空深耕国内区域民航市场、积极开拓航线网络布局,总机队规模超过100架,累计运营国内外航 线达372条。天津航空依托干支结合的航线网络,持续提升运行效率与服务品质,尤其在服务提升方面 投入大量资源,广受旅客好评,为服务区域经济发展注入了新动能。 海航航空集团副总裁、海南航空董事长祝涛出席 2025 年 SKYTRAX 全球航空大奖颁奖典礼 西部航空锚定"人民优选精致航空"品牌目标,通过"硬件升级、客舱服务、行李政策、票务规则"四大维 度的创新,进一步夯实了"高性价比"服务内核,为旅客提供物超所值的服务体验。西部航空发展至今, 已形成"一主引领、两翼驱动、机会协同"的发展布局,累计开通运营国内、国际航线260余条,年旅客 运输能力约1032万人次。 天津航空总裁刘长青出席 2025 年 SKYTRAX 全球航空大奖颁奖典礼 海南航空以高品质的服务及优质的产品第十四次蝉联"S ...
1号台风“蝴蝶”舞狂澜,民航海南空管气象铁军 筑牢航空安全防线
Core Viewpoint - The Hainan Air Traffic Control Bureau successfully managed the impact of Typhoon "Butterfly" through precise monitoring, efficient early warning, and collaborative efforts, ensuring the safety of flight operations during the storm [1][4]. Group 1: Preparedness and Response - The Hainan Air Traffic Control Bureau's meteorological team entered a "wartime state" on June 10, implementing comprehensive training and emergency drills to enhance preparedness against the unpredictable nature of Typhoon "Butterfly" [2]. - A high-frequency consultation mechanism was established with local meteorological departments to provide real-time updates on the typhoon's path and intensity, ensuring that meteorological information served as a decision-making guide [2][3]. - The meteorological team conducted daily checks on tropical cyclone support procedures and product creation processes to avoid errors in forecasting services [2]. Group 2: Operational Execution - As the IV-level response was activated on June 12, the meteorological team demonstrated strong collaborative capabilities, ensuring consistent and accurate forecasting conclusions [3]. - The airport forecasting team acted as a "meteorological intelligence hub," maintaining close communication with various parties to analyze the typhoon's impact on Meilan Airport and update warnings accordingly [3]. - Meteorological equipment personnel reinforced outdoor facilities and increased inspection frequency during the typhoon to ensure the stable operation of meteorological devices [3]. Group 3: Outcomes and Future Directions - Over the five-day period, the meteorological team conducted over 20 weather briefings, held more than 20 consultations, and issued 14 typhoon-specific forecasts, 36 airport alerts, and 2 "three defenses" weather warnings [4]. - The successful management of Typhoon "Butterfly" serves as a practical test of the Hainan Air Traffic Control Bureau's meteorological capabilities and provides valuable experience for future operations [4]. - The meteorological team aims to continuously improve monitoring, forecasting, and early warning technologies to enhance service quality and ensure safe and efficient flight operations [4].
海南航空第十四次蝉联“SKYTRAX五星航空”荣誉称号,荣登“SKYTRAX全球最佳航空公司TOP10”榜单
Core Viewpoint - Hainan Airlines has been awarded the "SKYTRAX Five-Star Airline" for the 14th consecutive time and ranked 10th in the "SKYTRAX World's Best Airline" list, showcasing its commitment to high-quality service and products [1][2]. Group 1: Awards and Recognition - Hainan Airlines has won multiple awards including "Best Airlines in China," "Best Airlines Staff Service in China," and "Best Business Class Comfort Amenities" [1][2]. - The recognition reflects the consistent professional commitment and execution from the entire team, from strategic decision-makers to frontline service personnel [2]. Group 2: Service and Product Enhancements - The airline has upgraded the comfort of its economy class by modifying 16 aircraft, increasing seat pitch by 4-5 inches to 36 inches, enhancing passenger comfort [6]. - Hainan Airlines has introduced a "Super Economy Class" on select routes, providing a more spacious and quieter environment for travelers [6]. - The airline has launched three sub-brands under the "Dream Feather" visual identity, focusing on personalized service products [7]. Group 3: Culinary Experience - Hainan Airlines has partnered with high-end restaurant brands to enhance its in-flight dining experience, introducing new gourmet dishes that reflect Chinese culinary culture [8]. - The airline has revamped its business class amenities, including a new wash bag and high-quality noise-canceling headphones, to elevate the travel experience [8]. Group 4: Pet-Friendly Services - Hainan Airlines has implemented a "Pet Cabin Care" service, allowing pet owners to travel with their pets comfortably, which has received positive feedback from customers [9]. - The airline has expanded its pet-friendly services to 33 airports and introduced a "Pet Seat" service, allowing pets to have their own designated space [9]. Group 5: Sustainability Initiatives - Hainan Airlines is committed to green development, having implemented over 30 emission reduction projects and achieving a fuel saving of 110,300 tons, which reduced carbon emissions by 347,000 tons in 2024 [10]. - The airline has received multiple accolades for its environmental efforts, including being named "Annual Environmental Airline" by China Civil Aviation magazine [13].
中国—中亚交流更热络 广州白云机场口岸今年以来中亚五国客流增幅超460%
《中国民航报》、中国民航网 记者冯智君 通讯员林圣敏、顾芳源 报道:第二届中国—中亚峰会正在哈 萨克斯坦阿斯塔纳举行。从首届中国—中亚峰会举办至今,中国与中亚交流日益密切,广州白云机场口 岸中亚五国客流不断上涨。记者从广州白云出入境边防检查站了解到,今年以来,截至6月17日0时,经 广州白云机场口岸出入境的中亚五国旅客总数约2.8万人次,较去年同期增长超460%,为历史新高。 "互免政策省去了所有繁琐手续,峰会释放的合作信号让我立刻决定来广州拓展市场。"正在广州白云机 场办理入境的哈萨克斯坦客商BAIDAULETOV ARDAK感慨道。 互免签证政策成为客流"加速器"。中国与哈萨克斯坦于2023年11月10日实施全面互免签证,中国与乌兹 别克斯坦互免签证协定于2025年6月1日——峰会召开当月正式生效,免签政策使得人员往来更加便利。 据统计,中亚五国中,今年以来从广州白云机场口岸出入境的乌兹别克斯坦籍、哈萨克斯坦籍旅客量增 长最明显,分别约1万人次、1.4万人次,同比增长超1200%、340%。塔吉克斯坦和土库曼斯坦旅客量亦 实现2倍以上同比增长。 广州白云边检站移民管理警察为旅客办理入境手续 为保障中国—中 ...
发动全球地服员工参与 东航地服技能大赛助力优化出行体验
Core Viewpoint - China Eastern Airlines held its highest-level and largest-scale ground service skills competition on June 17, aimed at enhancing service awareness and professional skills among ground service employees, ultimately improving passenger travel experiences [1][8]. Group 1: Competition Overview - The competition, themed "Skill Shines in the East, Empowering the Future," involved over 17,000 ground service employees from various global airports, showcasing a comprehensive range of skills across three core areas: weight balance, ground equipment operation, and civil aviation passenger service [1]. - The final competition included individual and team events in the civil aviation passenger service category, testing participants' overall qualities [1][6]. Group 2: Skill Assessment and Training - Participants in the individual competition were required to quickly and accurately answer questions related to check-in services, transfer services, VIP lounge services, and boarding gate services, as well as demonstrate knowledge of the latest service products and digital tools [6][7]. - The team competition involved scenarios requiring participants to demonstrate professional skills in handling service incidents, such as passenger support during adverse weather conditions and requests for wheelchair services [7]. Group 3: Strategic Goals and Future Plans - The event aimed to foster a competitive atmosphere within the ground service system, enhancing employees' business capabilities and overall service quality in preparation for the upcoming peak travel season [8]. - China Eastern Airlines is actively improving ground service support for inbound and outbound travelers, aligning with recent visa facilitation measures and the expansion of its "visa-free friends" network [7].
鲜活新西兰龙虾经香港直达武汉 武汉天河机场新增“鄂港通天下”大洋洲空中通道
Core Viewpoint - The successful import of live rock lobsters from New Zealand to Wuhan marks a significant milestone for the Wuhan aviation port, establishing a new logistics channel for high-end fresh produce in Central China [1][4]. Group 1: Import Logistics - The first batch of live rock lobsters arrived in Wuhan via Cathay Pacific's international flight from Auckland, Hong Kong, and was quickly distributed to five provinces in Central China after customs clearance [1][4]. - A new "green channel + seamless distribution" model was developed by Hubei Airport Group and Zall International Trade, ensuring that the entire process from landing to delivery to customers was completed within two hours [4]. Group 2: Market Impact - The direct air transport from New Zealand reduces the time for fresh seafood to reach Wuhan by 15 hours compared to previous routes through Shanghai or Guangzhou [4]. - This initiative not only opens a new channel for high-end fresh produce in Central China but also aligns with the logistics company's strategy to expand the "E-Hong Kong connects the world" product line [4][5]. Group 3: Future Developments - Hubei Airport Group plans to leverage its aviation port capabilities to establish new international fresh produce air routes, enhancing the local trade logistics industry and improving global supply chain integration [5].
南通机场织密暑运服务网 迷你充电站缓解旅客"电量焦虑"
Core Viewpoint - Nantong Xingdong International Airport has enhanced passenger services by adding free charging stations and improving facilities in response to traveler needs, aiming to alleviate common travel concerns as the summer travel peak approaches [1][2] Group 1: Service Enhancements - The airport has introduced several free charging stations in the terminal, increasing from over 300 charging seats to include mini charging stations compatible with various phone models [1] - Four new free charging stations have been added near domestic arrival areas and isolation halls to address passenger "battery anxiety" [1] - The airport has opened four public changing rooms in the baggage claim area to allow passengers to change clothes comfortably upon arrival [1] Group 2: Passenger Experience Improvement - The airport has added seven squat toilets in restrooms to cater to diverse passenger preferences, enhancing comfort [1] - A dedicated ride-hailing pick-up area has been established, and signage has been improved to streamline the waiting process, reducing average waiting time by four minutes [1] - The airport has adopted 11 reasonable suggestions from passengers this year, demonstrating a commitment to improving the travel experience [2]
湖南航空开展2025“安全宣传咨询日”活动
活动巧妙地将手册核心内容,如"充电宝额定能量申报标准""应急出口座位责任"等关键知识,设计成40 道竞答题,并融入"大家来找茬""安全飞行棋"等趣味互动游戏中。让旅客在答题过程中,不仅能学习知 识,还能通过手册图示获得直观理解。 " 安全宣传咨询日 " 活动现场 旅客获得答题奖品 活动吸引了众多家庭旅客共同参与,形成了热烈的"一人答题,多人学习"氛围。据统计,仅地面活动就 吸引了超150人次参与扫码挑战,答题区与兑奖处人头攒动,将现场气氛推向高潮。 为提升公众航空安全意识,营造浓厚安全文化氛围。6月16日,湖南航空以"人人讲安全,个个会应急 ——查找身边安全隐患"为主题,在长沙黄花国际机场T2航站楼及湖南航空A67709昆明—南通航班上同 步启动"安全宣传咨询日"活动。活动创新采用"场景化+体验式"宣传模式,将航空安全知识转化为可感 知的互动体验,吸引数百名旅客踊跃参与,让安全理念深度融入出行场景。 地面现场:互动体验点燃安全学习热潮 在长沙黄花国际机场T2航站楼活动现场,主题展板与蓝色打卡墙相映成趣。湖南航空工作人员向旅客 发放《航空安全知识宣传手册》,并引导大家扫码参与线上答题挑战,赢取飞机模型奖品。 万 ...