Workflow
Zhong Guo Min Hang Wang
icon
Search documents
西安咸阳机场启动服务品质提升“星火行动” 诚邀旅客共献服务灵感
《中国民航报》、中国民航网 记者路泞 通讯员李宜鹏 报道:为进一步优化旅客出行体验,提升服务质 量与效率,西安咸阳机场于近日正式启动服务品质提升"星火行动",其中核心环节"服务灵感马拉松"旅 客意见建议征集活动同步拉开帷幕,诚挚邀约旅客分享出行体验、贡献创意智慧,共同打造"有品质、 有温度、有感触"的一流机场服务。 西安咸阳机场的"星火行动"秉持"以旅客为中心"的理念,旨在通过倾听旅客真实声音,意图精准破解服 务痛点。无论旅客是常穿梭于全球的"空中飞人",还是首次抵达的新朋友,无论是追求高效的人士,还 是注重细节的品控达人,其在西安机场的值机、安检、行李提取、标志标识、硬件设施等全流程服务中 的每一处感受,都将成为机场优化服务的重要依据。 机场相关负责人表示,旅客的每一条建议都是推动进步的"星火",非常期待通过此次活动,汇聚千万旅 客的智慧,让服务从满足需求向创造惊喜升级,让每一次抵离都成为温暖回忆。 为方便旅客参与,活动设置了极简参与流程:旅客只需通过微信扫描指定二维码,进入"西安机场旅客 服务"小程序的"旅客之声"板块,写下对服务提升的意见或创意并提交即可。为感谢旅客的积极参与, 活动特别设置"星火幸运奖 ...
飞行速度与生命温度:青海玉树机场高效保障50名先心病患儿赴京治疗
50名先天性心脏病确诊患儿在家属陪同下,搭乘首都航空航班前往北京接受公益诊疗。从专属通道的快 速通关到跨机场的无缝衔接,民航系统以高效服务为这场生命之旅按下"加速键"。 《中国民航报》、中国民航网 记者路泞 通讯员唐莎 报道:在平均海拔4100米的青藏高原,先天性心脏 病是威胁儿童健康的"隐形杀手"。由于超高海拔缺氧环境对心脏发育的影响,加上当地筛查诊疗条件有 限,青海省玉树州先心病患儿的检出率和治疗需求一直处于较高水平。 7月8日,随着一架特殊的首都航空航班从玉树机场腾空而起,50名确诊患儿在中国民航系统的高效保障 下,踏上前往北京接受公益治疗的生命之旅。这场跨越2000多公里的医疗转运,是一场与时间赛跑的生 命护航。 一位抱着患儿的家长激动不已:感谢玉树机场的贴心安排,让我们感受到家的温暖!为实现跨环节高效 衔接,玉树机场运行指挥中心提前与首都航空机组沟通,预留前排及过道座位方便照料;同时联动北京 大兴机场地面服务部,告知患儿特殊需求,确保落地后能快速转接至等候车辆。从患儿抵达机场到顺利 登机,全流程比常规旅客节省近一半时间。 此次保障是民航系统践行"人民航空为人民"宗旨的生动体现。青海机场有限公司玉树机 ...
天府机场创新打造“证件查验及工具核销智能管理系统”
《中国民航报》、中国民航网 记者郝蒙 报道:近日,由成都天府国际机场(以下简称"天府机场")自 主研发的"证件查验及工具核销智能管理系统"正式投入使用。这是天府机场积极探索"智能化、无纸 化"技术应用、以创新手段提升机场管理效能取得的又一项新突破。 以过检登记为例,过去,10位临证员工过检登记耗时约为7分钟,使用新系统后,安检人员通过拍照、 扫描、录入控制区通行证信息及检查结果,可将过检登记的用时大幅缩短至1分钟左右,效率提升超 80%。此外,在工具核销环节,新系统通过工具单据分类、留存、核对等功能,实现了工具拍照同步上 传和各道口、通道数据"云端"共享,打破了携带工具的员工必须"原进原出"的传统模式,让员工感受到 更为人性化的过检体验。与此同时,天府机场还在航站楼工作人员通道内增设了专用工具架,在道口区 域内设立了工具核销工作区、工具摆放指示牌和四宫格区域,按照"同类别、齐摆放"原则,将工具进行 区分并拍照上传,有效避免了漏件、错件的情况发生。 记者从天府机场了解到,"证件查验及工具核销智能管理系统"分为"智慧员工验证管理系统"和"工具核 销智能管理系统"两大核心部分,主要应用于机坪控制区道口、工作人员通道 ...
天府机场全面启用A3级毫米波门
《中国民航报》、中国民航网 记者郝蒙 报道:日前,成都天府国际机场(以下简称"天府机场")将全 场的58台毫米波人体成像安全检查设备(以下简称"毫米波门"),全部升级到目前行业最新、最高检测 的A3级标准,成为国内A3级毫米波门配备数量和配备占比最高的机场,显著提升了对各类禁限物品的 探测能力与精准度,缓解了客流高峰时段的过检排队现象。 记者了解到,早在建设运筹阶段,天府机场就积极布局"智慧安检"建设,成为全国首家大规模使用毫米 波门的运输机场。该设备能在不接触旅客身体的同时,利用毫米波精准探测金属、液体、爆炸物等物体 所在位置,对旅客隐私有良好保护性,但因存在脚部探测盲区,致使旅客必须接受脚部人工复查,一定 程度上影响了安检效率和过检体验。 创新是推动机场高质量发展的重要引擎。下一步,天府机场将持续探索"无感过检""无接触式"安检模 式,持续打造"安全零容忍、服务有温度、效率再提升"现代化安检体系,为民航技术设备不断升级、提 升行业整体安全服务水平贡献更多"天府经验"。(编辑:孙文瑾 校对:李海燕 审核:韩磊) (天府机场供图) 2024年初,民航局对毫米波设备鉴定标准、验收标准及相关测试程序进行修订,新增 ...
郑州机场安检站举行中南民航第二届安全检查员岗位职业技能大赛总结座谈会
《中国民航报》、中国民航网 记者冯智君 通讯员翟江辉、施书芳 报道:从近千名安检员中海选40人, 再从40人择优选拔20人,最后选出4位选手与1名随机选手参加中南民航第二届安全检查员岗位职业技能 大赛。在历时近4个月的赛程中,郑州机场5位参加决赛的安检员或暂时放下幼儿,或钻研理论图像,或 苦练搜身开箱包,最终取得了多项大奖。 为全面提升辖区42家运输机场的安检业务水平,中南局在今年举办了第二届安全检查员岗位职业技能大 赛,经过初赛,最终有123名选手进入总决赛,其中郑州机场共有5名选手进入决赛,郑州机场安检站获 得大中型机场组团队二等奖,安检员司璐璐获得大中型机场组个人综合奖二等奖,获授中南民航金牌员 工;安检员张亚柯获得大中型机场组个人综合奖三等奖。 2025年7月10日,郑州机场安检站为载誉归来的选手举行了一场别开生面的中南民航第二届安全检查员 岗位职业技能大赛总结座谈会,选手虽然喜极而泣,但随后依然露出灿烂笑容:百日比赛,虽然叫过 苦,叫过累,默默哭泣过,但从未放弃过。 "铁石心肠"训练营:痛并快乐着 座谈会上,第一个发言的是司璐璐,这位瘦小的安检员是此次为郑州机场拿到奖牌含金量最高的选手, 一发言就出 ...
东航云南“旅居大理 邂逅诗与浪‘慢’”特色航班启航
Core Points - Eastern Airlines launched a themed flight MU9722 from Nanjing to Dali on July 10, providing passengers with an immersive experience of Dali's romantic culture and scenery [1] - The flight features traditional Bai ethnic attire for crew members, creative drinks inspired by Dali, and interactive activities that engage passengers with local culture [4][5] - Upon arrival, passengers received welcome gifts that included local products, enhancing their travel experience and promoting Dali's unique culture [6] Summary by Sections - **Flight Experience**: The flight offers a unique atmosphere with Bai cultural elements, including themed decorations and specially designed drinks based on local specialties [1][4] - **Cultural Engagement**: Passengers participated in interactive quizzes about Dali's landmarks, fostering a deeper connection to the destination [5] - **Post-Arrival Welcome**: Upon landing, passengers were greeted with local gifts, creating a warm and inviting atmosphere that reflects the hospitality of Yunnan [6] - **Future Plans**: Eastern Airlines plans to continue its "Illuminate Yunnan Life" themed flights, expanding the program to include additional routes and cultural experiences [6]
民机火灾科学与安全工程四川省重点实验室优化重组成功获批
《中国民航报》、中国民航网 记者郝蒙 通讯员王明武、智茂勇 报道:近日,四川省科技厅公布了四川 省重点实验室优化重组结果,依托中国民航飞行学院(以下简称"中飞院")牵头建设的民机火灾科学与 安全工程四川省重点实验室(以下简称"实验室")位列成功获批名单之中。下一步,实验室将联合四川 大学和中国商飞上海飞机设计研究院等相关团队,全方位打造形成一支具备自主创新能力强的科学研究 团队,围绕飞机防火与救援核心技术难题进行攻关,推动机场消防救援保障技术的创新和发展。 据了解,四川省重点实验室于2003年启动建设,是四川省科技创新的核心策源地。为进一步突出各类实 验室的领先特色、激发创新活力,四川省科技厅于2023年启动了四川省重点实验室"优存劣汰"的优化重 组工作,137家四川省重点实验室按领域分批接受严苛评审,最终有121家获批,有16家被淘汰。 近年来,实验室聚焦民机火灾防控与安全工程核心领域,汇聚院士领衔的海内外顶尖团队,在火灾机 理、高效灭火技术、新能源航空动力等方向持续突破,先后承担省部级以上科研项目41项,其中国家级 16项,省部级25项;累计争取科研经费1.5亿元,获得省部级以上奖励7项,发表高水平学术论 ...
中飞院与成都民用航空医学中心工作组赴四川凉山州开展义诊结对帮扶活动
Core Viewpoint - The activity conducted by the China Civil Aviation Flight University (CCAFU) and the Chengdu Civil Aviation Medical Center aimed to provide medical assistance and support to special needs children in Yuexi County, Sichuan Province, while promoting local development through health education and emergency skills training [1][2][3] Group 1 - The working group visited the village of Waqujue in Yuexi County to conduct aid work, providing supplies and understanding the living and learning conditions of special needs children [2] - During the medical consultation, the team measured blood pressure and blood sugar for villagers, while also educating them on disease prevention and health through local dialects [2] - Over 40 high school students received emergency skills training, learning CPR, bleeding control methods, and the Heimlich maneuver, emphasizing the importance of the "golden 4 minutes" in emergencies [2][3] Group 2 - This initiative reflects CCAFU's commitment to the national rural revitalization strategy and social responsibility, contributing to the development of local healthcare and education [3] - CCAFU plans to continue leveraging its strengths and enhance collaboration to carry out various support activities for rural revitalization in Yuexi County [3]
国内首台专业级eVTOL工程模拟机落户上海
Core Viewpoint - The successful acceptance and activation of China's first professional-grade eVTOL engineering simulator by Qingdao Blue Sky Civil Aviation Technology Co., Ltd. marks a significant advancement in the eVTOL industry, contributing to the entire industry chain development including engineering testing, airworthiness verification, and flight training [1][3]. Group 1 - The VE25 engineering simulator is based on the "Tianxing," the world's largest manned eVTOL in terms of commercial payload, and incorporates advanced technologies such as airborne system modeling, civil aviation comprehensive avionics simulation, and high-fidelity digital sound simulation [3]. - The simulator features an open architecture and modular design, demonstrating high real-time simulation capabilities and a complete testing toolchain, which have been validated in domestic large aircraft projects [3]. - As of now, the order quantity for the VE25-100 has exceeded 1,000 units, with an order value surpassing 25 billion yuan, indicating a promising market outlook [3]. Group 2 - The simulator will play a crucial role in the engineering verification, human-machine efficiency assessment, flight control law, and system integration testing for the "Tianxing," while also providing key technical support for pilot training and airworthiness verification tests [4]. - The engineering simulator will continuously integrate simulation models and data during the development of "Tianxing," laying the foundation for future flight simulation training data packages for eVTOL operators [4]. - Blue Sky Aviation, as a national high-tech enterprise, has successfully developed engineering simulators for large aircraft such as C909, C919, and AG600, and is exploring innovative applications of cutting-edge technologies like artificial intelligence and virtual reality in the aviation simulation field [4].
“把教室搬到指尖”,春秋飞培推出视频号
Core Viewpoint - Spring Airlines has launched the "Spring Aviation Training" video account to enhance flight training efficiency and better serve the growth of pilots, breaking traditional time and space limitations in flight training [1][2]. Group 1: Training Content and Structure - The video account serves as an online flight training classroom, utilizing short videos to present professional knowledge in a more engaging and understandable format [1]. - Core training content includes new aircraft operations, handling special situations, regulatory updates, and risk case analyses, delivered by experienced instructors and senior pilots [1]. - The platform is designed to meet diverse learning needs across different positions and stages of pilots, featuring three main sections: "Professional Training," "Practical Information," and "Interactive Column" [1][2]. Group 2: Practical Information and Interaction - The "Practical Information" section provides real-time updates on simulator and training course schedules, registration reminders, and key points for qualification training, focusing on pilots' health and flight safety [2]. - The "Interactive Column" facilitates communication between pilots and instructors, allowing for anonymous questions and experience sharing, enhancing peer learning [2]. Group 3: Future Development and Goals - The platform will leverage big data analysis and user research to continuously optimize content structure and presentation, ensuring training aligns with frontline needs [3]. - This initiative represents a significant step in the digitalization, intelligence, and contextualization of flight training at Spring Airlines, aiming to establish a new learning environment for pilots and a communication bridge among peers [3].