Core Viewpoint - The Jiangsu Consumer Rights Protection Committee has released a report highlighting issues related to seat locking practices by airlines, including widespread locking behavior, excessive locking of premium seats, disguised fees for unlocking, and infringement on consumer rights [1][4]. Group 1: Investigation Findings - The average seat locking rate among the 10 surveyed airlines is 38.7%, with rates ranging from 19.9% to 62.1% [3][4]. - Spring Airlines and Shenzhen Airlines have particularly high locking rates, exceeding 60% and 50% respectively, while Juneyao Airlines has a relatively low rate of under 20% [3][4]. - The investigation focused on the locking ratio, locking range, redemption methods, and customer service explanations [3]. Group 2: Identified Issues - Widespread seat locking practices are prevalent, with premium seats being excessively locked, limiting consumer choices to less desirable seats [4][5]. - The unlocking mechanism often requires payment or points redemption, which disadvantages non-members or infrequent travelers, effectively increasing travel costs [4][5]. - There is a lack of transparency in information provided to consumers, with unclear seat selection rules and inadequate customer service responses [4][5]. Group 3: Recommendations and Actions - The Jiangsu Consumer Rights Protection Committee has urged airlines to conduct self-examinations and rectify unfair terms in their agreements regarding seat locking [1][6]. - Airlines are recommended to ensure a reasonable and balanced distribution of free seat options, limiting paid options to only those necessary for special circumstances [7]. - Continuous monitoring of airlines' compliance with these recommendations will be conducted, with potential follow-up measures if necessary [8].

Core Viewpoint - The Jiangsu Provincial Consumer Protection Committee has raised concerns regarding the long-standing issues of seat locking and paid seat selection services among major Chinese airlines, highlighting the need for reform in these practices to protect consumer rights [1][2][3]. Group 1: Issues Identified - The practice of seat locking is widespread among the ten airlines, with the proportion of locked seats in the economy class ranging from 19.9% to 62.1%, averaging 38.7%, primarily affecting preferred seating areas [1][2]. - Airlines are increasingly using a mechanism that effectively charges consumers for seat selection, particularly disadvantaging non-members or infrequent travelers who lack the means to accumulate points for free seat selection [2]. - There is a lack of transparency in the information provided to consumers regarding seat locking rules and associated fees, with airlines often providing vague explanations that do not align with the high rates of seat locking [2]. Group 2: Required Reforms - The Jiangsu Provincial Consumer Protection Committee has mandated airlines to conduct self-assessments and rectify their seat selection rules within 15 working days, specifically addressing the excessive locking of seats and eliminating disguised paid seat selection models [3][4]. - Airlines are required to ensure a reasonable and balanced distribution of free seat options, retaining only necessary seat locks for special passengers or emergency purposes, while prohibiting the inclusion of standard economy seats in the paid category [3]. - The committee has called for a review and modification of unfair contractual terms related to seat locking, ensuring that consumer rights are not limited and that airlines' responsibilities are clearly defined within a transparent framework [4].

Core Viewpoint - The Jiangsu Consumer Rights Protection Committee has released a report highlighting issues related to seat locking practices by airlines, including widespread seat locking, excessive locking of premium seats, disguised fees for unlocking, and infringement on consumer rights [1][4]. Group 1: Survey Findings - The average seat locking rate among the 10 surveyed airlines is 38.7%, with rates ranging from 19.9% to 62.1% across different routes [2][4]. - Spring Airlines has the highest locking rate at over 60% for the Nanjing-Lanzhou route, while Juneyao Airlines has the lowest at under 20% [2][4]. - The survey included major airlines such as China Southern Airlines, China Eastern Airlines, and Hainan Airlines, focusing on their booking apps to assess seat locking practices [2][4]. Group 2: Identified Issues - The report identifies four main issues: the prevalence of seat locking, excessive locking of desirable seats, disguised fees for unlocking, and lack of transparency in information provided to consumers [4][5]. - Premium seats are predominantly locked, limiting consumer choice to less desirable options, which infringes on consumer rights [4][5]. - Airlines are increasingly charging for seat selection, which can significantly increase travel costs, especially for families seeking adjacent seating [6][8]. Group 3: Recommendations and Actions - The Jiangsu Consumer Rights Protection Committee has urged airlines to conduct self-inspections and rectify unfair terms in their agreements regarding seat locking [6][7]. - Airlines are recommended to ensure a reasonable distribution of free seat options and to eliminate disguised fees associated with seat selection [6][7]. - Continuous monitoring of airlines' compliance with these recommendations will be conducted by the Jiangsu Consumer Rights Protection Committee [8].

Core Viewpoint - The recent practice of airlines locking seats and charging for seat selection has raised consumer concerns, as it is seen as a way for airlines to increase revenue at the expense of consumer rights [1][2]. Group 1: Investigation Findings - A special investigation by Jiangsu Consumer Council targeted 10 domestic airlines, revealing that seat locking is prevalent, with the proportion of locked seats in economy class ranging from 19.9% to 62.1%, averaging 38.7% [1][2]. - The locked seats are primarily desirable ones, such as those in the front row, window, and aisle, limiting consumer choice to less favorable options [1][2]. Group 2: Consumer Rights Violations - The unlocking mechanism for preferred seats often requires payment through membership points or miles, disadvantaging non-members or occasional travelers who lack accumulation channels [2]. - Airlines have introduced additional paid options for unlocking seats, effectively splitting the basic seat selection rights into paid services, increasing travel costs for consumers [2]. - Information regarding seat locking rules and fees is often unclear, violating consumers' right to know, with customer service responses being inadequate and contradictory [2]. Group 3: Recommendations for Airlines - Airlines are urged to ensure transparency by clearly informing consumers about seat distribution and pricing policies [3]. - Fairness in rules must be maintained, ensuring equal seat selection opportunities for all passengers at the same fare [3]. - Airlines should respect consumer autonomy by safeguarding their right to choose and preventing disguised compulsory consumption [3]. Group 4: Required Actions - Airlines must conduct self-assessments to address excessive seat locking and eliminate disguised paid seat selection models, ensuring a reasonable and balanced distribution of free seat options [3][4]. - Unfair clauses in agreements related to seat locking should be reviewed and amended to avoid limiting consumer rights or increasing consumer responsibilities unfairly [4].

据江苏省消保委消息，近期，飞机"锁座"及有偿选座服务引发热议。为厘清行业经营边界，推动消费者 合法权益得到切实保障，江苏省消保委于11月21日线上约谈东方航空、南方航空、中国国航、海南航 空、厦门航空、深圳航空、山东航空、四川航空、春秋航空、吉祥航空等十家航空公司。会上，江苏省 消保委结合调查结果，通报了机票锁座服务市场存在的四个问题：一是锁座行为普遍存在，优质座位过 度锁定；二是解锁机制变相付费，挤压普通消费者权益；三是信息不透明且解释不合理，侵犯知情权； 四是协议文本存在不公平格式条款，权利义务设置不对等。江苏省消保委就飞机票锁座问题的整改工 作，向各航司提出两点明确要求，并于15个工作日内将整改情况以书面形式进行提交。 （文章来源：第一财经） ...

Core Points - Hainan Airlines has officially launched the Shenzhen-Luang Prabang international route, marking its twelfth international route from Shenzhen [1][2] - The new route enhances connectivity between the Guangdong-Hong Kong-Macao Greater Bay Area and the cultural and economic hub of northern Laos, facilitating travel and trade between the two regions [1][2] - The launch of this route is seen as a practical outcome of the China-Laos cooperation under the Belt and Road Initiative and the Lancang-Mekong cooperation [1] Group 1 - The Shenzhen-Luang Prabang direct flight will operate from November 22, 2025, to December 22, 2025, with specific flight schedules provided [2] - Luang Prabang, a UNESCO World Heritage site, is increasingly popular among Chinese tourists, enhancing the appeal of the new route [2] - The route contributes to Hainan Airlines' strategy of expanding its international flight network and promoting regional connectivity [2][3] Group 2 - Hainan Airlines has a diverse international flight network from Shenzhen, including destinations in North America, Europe, Oceania, Asia, and Africa [3] - The airline has also established a robust domestic flight network from Shenzhen, facilitating convenient connections for travelers [3] - Currently, Hainan Airlines has restored, newly opened, and planned over 70 international and regional routes from various cities, indicating a commitment to meet market demand for outbound travel [3]

Group 1 - The core point of the article is the official launch of the direct flight route from Haikou Meilan International Airport to Nha Trang, Vietnam, which commenced on November 24 [1] Group 2 - The route is operated by Hainan Airlines using Boeing 737 aircraft, with flights scheduled three times a week on Mondays, Wednesdays, and Fridays [3] - The outbound flight HU715 departs Haikou at 22:45 Beijing time and arrives in Nha Trang at 23:45 local time [3] - The inbound flight HU716 departs Nha Trang at 1:10 local time the next day and arrives in Haikou at 4:10 Beijing time [3]

Core Viewpoint - The aviation and airport sector experienced a decline of 1.84% on November 25, with Huaxia Airlines leading the drop. In contrast, the Shanghai Composite Index rose by 0.87% and the Shenzhen Component Index increased by 1.53% [1]. Group 1: Market Performance - The aviation and airport sector saw a net inflow of 105 million yuan from institutional investors, while retail investors contributed a net inflow of 141 million yuan. However, speculative funds experienced a net outflow of 246 million yuan [2][3]. - Key stocks in the aviation sector showed varied performance, with Xiamen Airport rising by 3.26% to close at 16.17 yuan, while Huaxia Airlines fell by 3.93% to 10.50 yuan [1][2]. Group 2: Individual Stock Analysis - Major stocks such as China Eastern Airlines and China National Aviation Corporation saw declines of 3.89% and 3.01%, respectively, indicating a broader trend of negative performance within the sector [2][3]. - The trading volume for China Eastern Airlines reached 2.06 million shares, with a transaction value of 1.028 billion yuan, highlighting significant trading activity despite the stock's decline [2].

中国民航网讯：2025年11月24日，HU715航班从海南控股旗下海口美兰国际机场（以下简称美兰机场） 飞往越南芽庄，标志着海口—越南芽庄定期直飞航线正式开通，不仅为旅客在即将到来的圣诞节、元旦 节提供更多跨境出行选择，还为海南自贸港与东南亚地区的经贸、旅游及文化交流架设起全新的"空中 桥梁"。 依托海南自贸港封关运作东风，美兰机场正全力推进海口—韩国首尔、海口=越南胡志明、海口—中国 澳门等国际及地区航线的开通和恢复工作，并联合海南航空加密海口—吉隆坡航线，12月1日-9日期 间，该航线增频至每周一、二、四、五、六、日执飞，12月10日起加密至每天一班，持续丰富海南自贸 港联通"一带一路"沿线国家的航线网络，促进与东盟地区的经贸合作和交流互通。 美兰机场温馨提示：乘坐国际中转航班的旅客可根据不同维度的中转时长，登录"海口美兰机场"微信小 程序，领取60元/100元指定商家餐饮消费抵扣券或是美兰机场酒店一晚免费住宿券；户籍非海口市的旅 客到美兰机场乘坐国际及地区出境航班，也可同样享受相应福利。请有出行计划的旅客合理安排出行时 间，提前检查所持护照有效期、签证是否满足目的地要求。如有疑问请拨打美兰机场服务一号通 ...

Group 1 - The direct flight route between Haikou and Nha Trang, Vietnam, has officially opened, providing more cross-border travel options for passengers and enhancing economic, tourism, and cultural exchanges between Hainan Free Trade Port and Southeast Asia [1][3] - The route is operated by Hainan Airlines using Boeing 737 aircraft, with flights scheduled three times a week on Mondays, Wednesdays, and Fridays [3] - The outbound flight HU715 departs Haikou at 22:45 Beijing time and arrives in Nha Trang at 23:45 local time, while the return flight HU716 departs Nha Trang at 01:10 local time and arrives back in Haikou at 04:10 Beijing time [3] Group 2 - Haikou Meilan International Airport is actively working on opening and restoring international routes, including flights to Seoul, Ho Chi Minh City, and Macau [3] - Additionally, the airport is increasing the frequency of flights to Kuala Lumpur, with the route set to operate daily starting December 10, after an interim period of increased frequency from December 1 to 9 [3]