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Salesforce's Agentforce software is coming to OpenAI's ChatGPT later this year
CNBC· 2025-10-14 11:45
Core Insights - Salesforce is increasing partnerships with generative AI leaders to mitigate business risks associated with rapid AI growth [1][4] - The company is integrating AI models from OpenAI and Anthropic into its Agentforce 360 software, expanding its capabilities beyond text to include voice calls [2][3] Group 1: Financial Performance - Salesforce shares have decreased by approximately 26% this year, contrasting with a 13% gain in the S&P 500 index, as investors seek faster revenue growth [4] - Revenue from Agentforce has been described as "modest" by Morgan Stanley analysts, who maintain a buy rating on Salesforce [4] Group 2: AI Integration and Partnerships - Salesforce will allow customers to access corporate information and create charts in Tableau via the ChatGPT assistant, which has over 800 million weekly users [6] - Companies collaborating with both OpenAI and Salesforce will be able to utilize ChatGPT's instant checkout feature for product sales starting in 2025 [7] - Salesforce plans to deepen its collaboration with Anthropic, particularly in regulated industries like financial services [7][8] Group 3: Strategic Vision - The CEO of Salesforce's AppExchange business emphasized a fundamental shift in how users will interact with software, potentially through platforms like ChatGPT and Slack [3] - Salesforce's CEO Marc Benioff highlighted that many next-generation AI companies operate on Slack, showcasing its importance as a platform for these businesses [9]
AI驱动云端自动化工具套件上线:Salesforce发布Agentforce 360
Huan Qiu Wang Zi Xun· 2025-10-14 03:25
Core Insights - Salesforce has launched its new AI platform "Agentforce 360" globally, enhancing its AI and cloud strategy [1][3] Group 1: Product Features - Agentforce 360 integrates seamlessly with existing Salesforce cloud tools, including Sales Cloud, Service Cloud, Marketing Cloud, and Tableau [3] - The platform utilizes AI-driven agents to automate high-frequency tasks such as customer communication, data entry, report generation, and process approvals, covering the entire customer lifecycle [3] - It supports multi-language and multi-time zone deployment, adapting to regional compliance requirements like GDPR and CCPA, catering to diverse industries such as finance, manufacturing, retail, and healthcare [3] Group 2: Development and Usability - Agentforce 360 employs a low-code development model, allowing non-technical users to customize AI agent workflows through a drag-and-drop interface [3] - Built on Salesforce's Einstein AI framework, the platform has continuous learning and optimization capabilities, dynamically adjusting automation strategies as business needs grow [3] Group 3: Data Security - Salesforce emphasizes data security and privacy, stating that all data processing occurs in customer-designated cloud environments, with encrypted transmission and granular permission management to meet enterprise-level security standards [4]
向硅谷派军队,旧金山首善惹众怒后投资150亿美元
3 6 Ke· 2025-10-14 02:03
Core Viewpoint - Salesforce CEO Marc Benioff publicly supports President Trump’s decision to deploy military forces in San Francisco, contrasting with the Democratic leadership in California, which has led to significant controversy and backlash [1][2][4]. Group 1: Political Stance and Controversy - Benioff expressed his support for Trump during an interview, stating he believes the president is doing well, and he is unconcerned about the backlash from liberal media [2][4]. - His comments about supporting military presence in San Francisco were unexpected and shocked even his public relations team, indicating a lack of prior communication on the matter [4][6]. - The deployment of military forces in urban areas has become a contentious political issue, with Trump bypassing state governors' objections, which has led to legal challenges from Democratic state leaders [7][11]. Group 2: Economic Contributions and Investments - In response to the backlash, Benioff announced a $15 billion investment plan aimed at creating jobs and supporting local initiatives, including a $1 billion donation to a children's hospital [26]. - Salesforce plans to invest in an AI incubator center in San Francisco, which aligns with the company's recent focus on AI technologies, despite having laid off over 10,000 employees due to increased efficiency from AI tools [26][27]. - The annual Dreamforce conference, which Salesforce continues to hold in San Francisco, is expected to bring significant economic benefits to the city, contrasting with other tech giants that have moved their events elsewhere [22][25].
“向硅谷派军队”:又一顶级富豪站队特朗普
Hu Xiu· 2025-10-14 01:33
Core Viewpoint - Marc Benioff, CEO of Salesforce, publicly supports President Trump’s decision to deploy military forces in San Francisco to address crime issues, which has sparked significant controversy and backlash from the local community and political figures [2][6][13]. Group 1: Political Stance and Controversy - Benioff's support for Trump's military deployment in San Francisco is seen as a political alignment that contrasts sharply with the Democratic leadership in California [2][6]. - His comments have drawn criticism from various Democratic officials, who argue that the city does not require military intervention to maintain safety [13][14]. - Benioff's previous political contributions and support for Democratic candidates highlight a significant shift in his political stance, raising questions about his motivations [7][8][9]. Group 2: Investment and Economic Impact - In response to the backlash, Benioff announced a $15 billion investment in San Francisco over the next five years, aimed at creating jobs and supporting local economic development through an AI incubator [15]. - Salesforce plans to contribute $1 million to increase police recruitment and an additional $200,000 for security at the upcoming Dreamforce conference [15]. - The company has a history of significant contributions to local initiatives, having donated over $1 billion to various causes in the Bay Area [12][11]. Group 3: Crime and Social Issues in San Francisco - San Francisco faces ongoing challenges with crime, homelessness, and drug-related issues, which have led to the departure of several major retailers and events from the city [3][5]. - Despite a reported 30% decrease in crime under the new mayor, local leaders emphasize that military presence is unnecessary [13][15]. - The city’s social issues have prompted discussions about the effectiveness of local governance and the need for innovative solutions to improve public safety [3][14].
向硅谷派军队!旧金山首善惹众怒后投资150亿美元|硅谷观察
Xin Lang Ke Ji· 2025-10-13 22:37
Core Viewpoint - Marc Benioff, founder and CEO of Salesforce, publicly supports President Trump’s decision to deploy military forces in San Francisco to address crime issues, marking a significant political stance that contrasts with the Democratic leadership in California [2][4][10]. Group 1: Political Stance and Reactions - Benioff's support for military deployment in San Francisco is seen as a direct challenge to the Democratic leadership, especially as Salesforce's major annual event, Dreamforce, is set to take place in the city [4][21]. - His comments have sparked backlash from local Democratic officials, who argue that the city does not require military intervention to maintain safety [10][19]. - Benioff's previous political affiliations included significant support for Democratic candidates, making his current stance particularly controversial [12][19]. Group 2: Investment and Economic Impact - In response to the backlash, Benioff announced a $15 billion investment plan aimed at creating jobs and supporting local initiatives, including a $1 billion donation to a children's hospital [21][22]. - Salesforce's commitment to invest in an AI incubator center in San Francisco is part of a broader strategy to enhance the city’s technological innovation and workforce development [21][22]. - Despite the investment, Salesforce has faced criticism for significant layoffs, with over 10,000 employees let go due to increased efficiency from AI tools [21][22]. Group 3: Social Issues in San Francisco - San Francisco has been grappling with rising crime rates, homelessness, and drug-related issues, which have led to the departure of several major retailers and tech companies from the city [6][10]. - Benioff's comments reflect a growing concern among business leaders regarding the city's safety and livability, which could impact future investments and business operations [6][10].
Oakmark Global Fund adds Salesforce, exits Amazon.com in Q3 (OAKGX:MUTF)
Seeking Alpha· 2025-10-13 17:38
Core Insights - Oakmark Global Fund underperformed the MSCI World Index in the third quarter [1] Fund Activity - The fund initiated new positions in Salesforce, Dassault Systèmes, Hexagon, and Targa Resources during the quarter [1] - The fund exited positions in Amazon.com, Centene, and St. James's Place [1]
Salesforce's Recovery Potential Is Stretching Like A Spring
Seeking Alpha· 2025-10-13 16:12
Core Viewpoint - The article discusses the current state of Salesforce, Inc. (NYSE: CRM) stock, indicating that it appears to be overextended in its valuation, suggesting potential caution for investors [1]. Group 1: Company Analysis - Salesforce, Inc. is highlighted as a company whose stock may be experiencing valuation pressures, with the analyst expressing a non-technical perspective on its current market position [1]. - The chief investment analyst, Daniel Sereda, emphasizes the importance of filtering vast amounts of data to identify critical investment ideas, which is relevant for understanding Salesforce's market dynamics [1]. Group 2: Investment Insights - The article promotes a subscription service, Beyond the Wall Investing, which provides high-quality analysis and insights into market trends, including those affecting Salesforce [1]. - There is a mention of a beneficial long position in Salesforce shares, indicating a positive outlook from the analyst despite the concerns about valuation [1].
X @The Wall Street Journal
Salesforce will invest $15 billion in San Francisco over the next five years, a move the company said will cement the city’s status as a global hub for artificial intelligence https://t.co/HIXASbevqz ...
Docusign Recognized in Salesforce 2025 Partner Innovation Awards
Prnewswire· 2025-10-13 15:00
Core Insights - Docusign has been awarded the Salesforce Partner Innovation Award in the High Technology category for its Intelligent Agreement Management (IAM) for Sales solution, which enhances sales cycles by streamlining agreement processes within the Salesforce ecosystem [1][4]. Company Performance - Docusign's IAM for Sales has significantly improved Kindsight's operations, allowing the company to generate polished agreements in just a few clicks, reducing the time spent on document management [2]. - Kindsight has experienced a one-week reduction in sales cycles and saved its IT team two to three days per sales interaction due to the automation provided by Docusign [2]. Partnership and Innovation - The partnership between Docusign and Salesforce enables the delivery of integrated agreement solutions that address complex business challenges, driving efficiency and accelerating revenue [3][4]. - Docusign's IAM platform leverages agentic AI, representing a $6 trillion opportunity for businesses to enhance their operations and customer transformations [4]. Industry Impact - The Salesforce 2025 Partner Innovation Awards highlight the contributions of partners like Docusign in driving agentic enterprise transformations through innovative solutions [4]. - Docusign's solutions are recognized for their ability to help customers navigate significant business hurdles by utilizing the Salesforce ecosystem effectively [4].
赛富时(CRM.US)欲摆脱“AI落后者”标签 豪掷150亿美元加码布局AI智能体
智通财经网· 2025-10-13 14:13
Core Insights - Salesforce (CRM.US) announced a significant investment plan of up to $15 billion over the next five years in San Francisco, focusing on artificial intelligence (AI) initiatives to enhance its position in the CRM market [1] - The company aims to develop generative AI applications and AI agents, striving to become a leader in AI applications, similar to OpenAI and Microsoft [2] - Salesforce's recent acquisitions, including Informatica for approximately $8 billion and Apromore, are part of its strategy to integrate AI capabilities into its offerings [2] Investment and Development Plans - The AI Incubator Hub will be launched in San Francisco to support workforce development and AI training programs, facilitating the adoption of AI-driven enterprise models [1] - The Dreamforce event is expected to generate $130 million in revenue for San Francisco and create 35,000 local jobs, highlighting the company's commitment to local economic impact [1] Market Position and Challenges - Despite the ambitious plans, Salesforce's stock has declined over 30% this year, indicating market skepticism regarding its ability to monetize AI applications effectively [2] - The company’s future success in becoming an AI application leader will depend on its ability to convert large-scale enterprise adoption into verifiable revenue and operational efficiency within the next 12-24 months [2] Industry Trends - The demand for generative AI applications and AI agents is expected to surge, driven by businesses' needs to improve efficiency and reduce operational costs [3] - Companies like APPlovin and Palantir have reported strong performance and outlooks, reflecting robust demand for AI software applications across various industries [4]