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建行济宁东城支行:认真做实国外客户贴心服务
Qi Lu Wan Bao· 2025-09-29 00:36
近日,建行济宁东城支行迎来一位特殊的客户—— 一名外国友人。该行工作人员以专业高效的 "陪伴 式" 服务,顺利为其办理美元兑换人民币业务,用贴心举动赢得外国友人点赞,彰显了建行优质服务的 国际温度。 当天上午,该行大厅内客户有序办理业务,大堂经理像往常一样巡视着现场情况。这时,一位手持外 币、神色略带迟疑的外国友人走进网点,四处张望似乎在寻找帮助。大堂经理立刻敏锐地察觉到对方的 需求,快步上前,用流利的英语主动问候:"您好,请问有什么可以帮您?" 来到 5 号窗口后,柜员微笑着接待了外国友人,一边熟练地核对材料、操作系统办理兑换手续,一边通 过大堂经理的翻译,耐心地向客户说明每一个办理环节和注意事项。整个过程高效有序,短短几分钟便 完成了所有手续。拿到兑换好的人民币和业务单据时,外国友人脸上露出了满意的笑容,连连向工作人 员道谢:"谢谢你们,服务非常专业、贴心,体验特别好,下次办理业务我还会选择建行!" 此次服务不仅为外国友人提供了便利,更展现了建行济宁东城支行优质的服务水平。下一步,该行将持 续践行 "用心为你" 的服务理念,不断提升服务质量与效率,以专业、贴心的服务打造建设银行优质品 牌形象,为更多客户— ...
中国机械联会长徐念沙带队赴黑龙江结合“十五五”规划开展重点调研
Zheng Quan Shi Bao Wang· 2025-09-14 06:07
人民财讯9月14日电,2025年9月8日至11日,中国机械工业联合会(简称"中国机械联")党委书记、会长 徐念沙带队赴黑龙江省开展机械工业"十五五"规划专题调研。调研期间,徐念沙结合调研实际情况,希 望各单位在持续发展的基础上,聚焦智能制造、技术推广、军民融合、产业协同、绿色发展以及优质服 务等,多维度推动机械工业"十五五"高质量发展。中国机械联将发挥协会组织的特征优势,在搭建服务 平台、协调会员矛盾、推动行业自律、凝聚行业共识等方面发挥积极作用。 ...
丰宁公司:绿色希冀及时保障果树生长
Zhong Guo Neng Yuan Wang· 2025-07-11 08:31
Core Points - The company demonstrated exceptional service by promptly addressing the urgent electricity needs of a small agricultural business, ensuring timely irrigation for fruit trees during a critical growth period [1][2] - The efficient response involved a team member volunteering to assist, leading to the successful completion of the electrical connection within seven working days [2] - The company's commitment to optimizing the power supply environment is aimed at supporting local industries and contributing to rural revitalization efforts [2] Summary by Sections Customer Service - The company received gratitude from a small business owner for prioritizing their electricity needs and providing timely service [1] - The employee's dedication was highlighted, showcasing the company's commitment to customer satisfaction [1] Operational Efficiency - A team member proactively volunteered to ensure adequate manpower for the urgent task, demonstrating teamwork and responsiveness [2] - The electrical connection was completed in just seven working days, showcasing the company's operational efficiency [2] Community Impact - The timely provision of electricity supports the agricultural sector, particularly during the critical fruit growth period, ensuring a successful harvest [2] - The company aims to enhance the local business environment and support rural development through reliable electricity supply and quality service [2]
铜城大地上的光明播种人 ——记国家电网甘肃电力(会师)连心桥共产党员服务队
Zhong Guo Neng Yuan Wang· 2025-04-25 04:57
Core Viewpoint - The article highlights the efforts of the Gansu Electric Power Company, particularly the "Lianxin Bridge" Communist Party service team, in ensuring reliable electricity supply and community support in the city of Baiyin, especially during emergencies and natural disasters [1][4][12]. Group 1: Emergency Response and Power Supply - On August 25, 2024, heavy rainfall caused significant damage to power lines in Baiyin, prompting the service team to respond quickly, restoring power within 4 hours after extensive work [2][4]. - The service team has completed 68 city-level and 30 county-level power supply tasks in 2024, achieving zero equipment failures and zero complaints from users [4][12]. Group 2: Community Engagement and Support - The service team has been actively involved in community support, helping over 30 elderly individuals and conducting more than 1900 activities related to safety, environmental protection, and welfare [11][12]. - A new service model has been established, integrating various volunteer teams to enhance community outreach and support, benefiting over 24,000 individuals [11][12]. Group 3: Collaboration with Local Government and Businesses - The company has formed a dedicated power supply team with local government departments to ensure tailored electricity solutions for new projects, such as the lithium iron phosphate recycling project [5][6]. - The service team has implemented a 24/7 service hotline to improve customer service and response efficiency, addressing various electricity-related inquiries and issues [8][12]. Group 4: Commitment to Disaster Relief - Following the 6.2 magnitude earthquake in Gansu on December 18, 2023, the service team mobilized quickly to provide electricity to 72 emergency shelters and 3066 temporary housing units [12][15]. - The team's proactive approach in disaster situations demonstrates their commitment to community welfare and rapid response capabilities [12][15].