Core Points - The company demonstrated exceptional service by promptly addressing the urgent electricity needs of a small agricultural business, ensuring timely irrigation for fruit trees during a critical growth period [1][2] - The efficient response involved a team member volunteering to assist, leading to the successful completion of the electrical connection within seven working days [2] - The company's commitment to optimizing the power supply environment is aimed at supporting local industries and contributing to rural revitalization efforts [2] Summary by Sections Customer Service - The company received gratitude from a small business owner for prioritizing their electricity needs and providing timely service [1] - The employee's dedication was highlighted, showcasing the company's commitment to customer satisfaction [1] Operational Efficiency - A team member proactively volunteered to ensure adequate manpower for the urgent task, demonstrating teamwork and responsiveness [2] - The electrical connection was completed in just seven working days, showcasing the company's operational efficiency [2] Community Impact - The timely provision of electricity supports the agricultural sector, particularly during the critical fruit growth period, ensuring a successful harvest [2] - The company aims to enhance the local business environment and support rural development through reliable electricity supply and quality service [2]

Core Viewpoint - The article highlights the efforts of the Gansu Electric Power Company, particularly the "Lianxin Bridge" Communist Party service team, in ensuring reliable electricity supply and community support in the city of Baiyin, especially during emergencies and natural disasters [1][4][12]. Group 1: Emergency Response and Power Supply - On August 25, 2024, heavy rainfall caused significant damage to power lines in Baiyin, prompting the service team to respond quickly, restoring power within 4 hours after extensive work [2][4]. - The service team has completed 68 city-level and 30 county-level power supply tasks in 2024, achieving zero equipment failures and zero complaints from users [4][12]. Group 2: Community Engagement and Support - The service team has been actively involved in community support, helping over 30 elderly individuals and conducting more than 1900 activities related to safety, environmental protection, and welfare [11][12]. - A new service model has been established, integrating various volunteer teams to enhance community outreach and support, benefiting over 24,000 individuals [11][12]. Group 3: Collaboration with Local Government and Businesses - The company has formed a dedicated power supply team with local government departments to ensure tailored electricity solutions for new projects, such as the lithium iron phosphate recycling project [5][6]. - The service team has implemented a 24/7 service hotline to improve customer service and response efficiency, addressing various electricity-related inquiries and issues [8][12]. Group 4: Commitment to Disaster Relief - Following the 6.2 magnitude earthquake in Gansu on December 18, 2023, the service team mobilized quickly to provide electricity to 72 emergency shelters and 3066 temporary housing units [12][15]. - The team's proactive approach in disaster situations demonstrates their commitment to community welfare and rapid response capabilities [12][15].