近年来，长沙市依托小区、楼宇、商户等场所为骑手等新就业群体提供分布式服务，着力解决他们在小区、商圈内的通行、取餐、临 时停靠等需求，并为他们提供饮水、充电、临时休息、急救药物等便利服务。 湖南日报消息，10日，湖南省委书记沈晓明，省委副书记、省长毛伟明在长沙调研新就业群体"爱心驿站"建设工作。 座谈会上，沈晓明指出，新就业群体已经成为城市运行不可或缺的一部分。要深刻领悟习近平总书记的为民情怀，把建设"爱心驿 站"作为保障骑手等新就业群体合法权益的重要举措，扎实推动这项民生实事落地见效。 沈晓明、毛伟明一行先后来到天心区裕南街街道杏花园社区、湘江新区梅溪湖街道华茂社区，实地察看骑手友好空间、快递外卖小 哥"红色之家"的功能布局、设施配备，了解长沙市"爱心驿站"建设规划情况，并与外卖、快递小哥面对面交流，听取他们工作中存在 的困难问题和意见建议。 要准确把握"爱心驿站"建设的基本原则，坚持实事求是、因地制宜、以人为本，不搞花架子，不做表面文章，不搞"一刀切"；坚持强 化顶层设计和规划统筹，明确把以户外工作为主的新就业群体作为主要服务对象，体现服务的公共性和通用性；坚持盘活存量和做优 增量相结合，优先用好存量资源， ...

基层治理，"新"力量不可或缺。路南、贾圩、葵花、河运等社区以"小区议事日"为载体，召集党员、居 民、志愿者与快递外卖员代表围坐共商，将社区空间打造成"暖新驿站"，为其提供歇脚、充电、咨询等 贴心服务。更创新推出"兼职网格员"机制，邀请快递外卖员化身城市"移动探头"，围绕小区卫生、矛盾 纠纷等基层治理事务建言献策，通过"随手拍"记录好人好事、监督不文明行为，实现了党建引领与新就 业群体参与治理的双向奔赴。 以"一路暖阳"志愿服务品牌为抓手，路南街道充分发挥暖行志愿者协会党组织的引领作用，创新拓 展"志愿+"服务模式，为新就业群体量身定制多样化关爱活动。"行走的国旗课堂"让沉浸式红色教育 走"新"更走心，不断厚植群体的家国情怀；街道累计开展"冬送暖、夏送凉"慰问活动20余场，将防护物 资送到快递外卖员手中，把关怀送进大家心坎里。 本报讯 (封云 方文舟 刘静) 近年来，海州区坚持"因地制宜、务实管用"原则，整合街道社区党群服务中 心等核心资源，系统推进"红韵·暖新"驿站等基层服务站点建设。通过打造特色综合驿站与普惠性服务 站点相结合的服务体系，目前已建成"红韵·小哥""红韵·悦e行"等7个行业特色驿站、219个" ...

Core Insights - The "New New Towards the Party" app has established a network of offline "Warm Stations" in Qingdao, enhancing convenience for delivery riders by providing charging and meal heating services, significantly improving delivery efficiency [1] - The app integrates with community access systems, allowing riders to navigate residential areas more easily, thus addressing the "entry difficulty" while ensuring safety and efficiency [2] - The app serves as a platform for new employment groups to express their needs and participate in governance, facilitating quick resolution of issues such as insurance claims through efficient communication with relevant departments [3] - The app's incentive system rewards riders for reporting community issues, allowing them to earn points that can be exchanged for various goods and services, fostering a sense of community engagement [4] Summary by Sections Warm Stations and Rider Support - The establishment of "Warm Stations" in Qingdao provides delivery riders with essential services like charging and meal heating, which has led to improved delivery times and overall satisfaction [1] - Local businesses, such as a durian seller, have taken on the role of station managers, creating a mutually beneficial relationship between riders, businesses, and the community [1] Community Integration and Services - The app's "Rider Lu Tong" feature connects with community access systems, allowing riders to enter residential areas smoothly, thus enhancing delivery efficiency [2] - The integration with the "Car Pioneer" platform helps reduce empty truck rates and offers comprehensive services for truck drivers, including legal advice and maintenance [2] Governance and Issue Resolution - The app facilitates a streamlined process for riders to report issues, with a notable case where a rider's insurance claim was resolved within three days through the app's communication channels [3] - Collaborative efforts among various departments have led to the creation of specialized insurance packages for new energy ride-hailing vehicles, reducing premiums by approximately 20% [3] Incentive Programs - The app's point system allows riders to earn rewards for community engagement, with over 700 participants in Yantai exchanging points for goods and services valued at over 30,000 yuan [4] - The points can be used for essential items and services, promoting family benefits and community involvement [4]

近日，在江苏苏州市吴江区工作的外卖骑手马先生遇到一件烦心事：因找不到取餐点，他与顾客协商取 消了订单，却被平台扣款且申诉无果。情急之下，他拨通了专为新就业群体设立的"12345吴江小哥热 线"。接到反映后，吴江区委社会工作部联系相关部门与外卖平台沟通协调。经平台重新评估核实，确 认马先生的行为并未产生实际损失，最终将扣款返还。 (责编：白宇、卫嘉) 吴江区多部门共同设立"12345吴江小哥热线"，并制定快速交办机制，为新就业群体提供问题反馈、法 律答疑、建言收集等服务。截至目前，"12345吴江小哥热线"已受理各类诉求1496件，办结率、满意度 均较高。 《 人民日报 》（ 2025年11月27日 10 版） ...

Core Insights - The article highlights the challenges faced by new employment groups, particularly delivery workers, and the support systems established in Hangzhou to address their needs [1][2][4] Group 1: Support Systems for New Employment Groups - The "Help New Group" initiative in Hangzhou integrates various community resources to assist new employment groups by addressing their immediate challenges [2][3] - The establishment of the New Employment Group Service Center provides a range of services, including psychological counseling and skill development [2][4] Group 2: Community Engagement and Improvements - The article describes improvements in community relations, such as designated areas for delivery workers in office buildings, which facilitate their work [3] - The "Warm Bee Station" initiative offers amenities like microwaves and charging stations, enhancing the working conditions for delivery personnel [3] Group 3: Educational Opportunities - The Growth Academy in West Lake District collaborates with Zhejiang Open University to offer free vocational education, enabling new employment groups to pursue higher education [4] - Success stories, such as that of Lu Shuxia, illustrate the positive impact of educational programs on career advancement and personal development [4]

Core Viewpoint - The article highlights the challenges faced by new employment groups, particularly delivery workers, in urban areas and the support systems established in Hangzhou's Xihu District to assist them in overcoming these challenges and achieving their career aspirations [1][2]. Group 1: Support Systems for New Employment Groups - The "Help New Group" initiative, which includes various local organizations and community resources, aims to identify and address the real difficulties faced by new employment groups [2]. - The establishment of a service center for new employment groups provides various services, including psychological counseling and skill development, to support their integration and growth [2][4]. - The Xihu District has implemented a "Six Major Friendly Units" initiative to create a more accommodating environment for new employment groups, addressing issues such as access and parking [3][4]. Group 2: Personal Stories and Development - Zhang Jiahao, a new delivery worker, received immediate financial assistance for accommodation from his station manager, highlighting the community's support [1]. - Wu Lihui, a delivery worker, benefits from improved access to buildings and community resources, such as "warm bee stations" that provide rest and recharge facilities [3]. - Lu Shuxia, another delivery worker, successfully completed her studies through a program designed for new employment groups, demonstrating the potential for personal and professional growth within this demographic [4].

Group 1 - The core event is the launch of the "Beike Rider Station" in Dalian, marking a significant step towards a systematic support framework for new employment groups [2][3] - The first batch of 100 "Rider Stations" has been established, providing essential facilities such as rest areas, drinking water, emergency medical kits, phone charging, free Wi-Fi, and shared restrooms for delivery workers [2] - The initiative aims to address the daily challenges faced by new employment workers, creating a supportive environment that enhances their working conditions and sense of dignity [3] Group 2 - The "Love Public Welfare Link" was officially established during the event, aiming to integrate resources from government, enterprises, industry associations, and social organizations to create a sustainable service system for new employment groups [4] - The project focuses on various service areas including rights protection, career development, assistance for difficulties, legal aid, health care, and community integration, promoting a collaborative governance model [4] - The initiative is expected to strengthen the social fabric of Dalian by fostering cooperation among government, enterprises, and society [4]

Group 1 - The "Yun Xiaoyi" red station in the Yunmengdi community of Wangyi District, Tongchuan City, provides warm services for delivery workers and has established a "15-minute service circle + 24-hour cloud response" model [1][2] - The community has 20 party branches with a total of 794 party members, aiming to enhance grassroots governance through the involvement of 36 "Yun Xiaoyi" mobile grid members [1][2] - The integration of party building and enterprise development is emphasized, with companies like Haichuan Vision Cultural Media Co., Ltd. and Aido Technology Co., Ltd. successfully merging party work into their strategic planning [3] Group 2 - The Aido Technology Co., Ltd. has created an industrial cluster with an annual output value exceeding 35 million yuan, employing over 260 returnee youths and training more than 1,000 digital talents [3] - The establishment of the "Mulan Growth Space" by Aido Technology Co., Ltd. provides a comprehensive service platform for female employees, including free talent apartments and skill training [6] - The local government has implemented a work plan to address the "five difficulties" faced by new employment groups, offering 10 care service measures and forming a "Caring Enterprise Alliance" to provide discounts and free services [6]

Group 1 - The core idea of the articles revolves around the establishment of "Warm New Stations" by China Construction Bank to support new employment groups, providing them with essential services and financial education [1][2] - The "Warm New Stations" offer various facilities such as charging stations, microwaves, and medical kits, creating a comfortable environment for outdoor workers like delivery personnel and ride-hailing drivers [1] - The initiative has expanded to over 4,500 stations across the province, aiming to enhance the sense of community and support for new employment groups [2] Group 2 - The provincial social work department emphasizes the importance of services for new employment groups, establishing a new party-building academy to promote the "Warm New" initiative [2] - The program aims to improve the rights and interests of new employment groups while fostering a supportive atmosphere within society [2] - The goal is to enhance the sense of belonging and pride among new employment groups, integrating them into a collaborative social governance framework [2]

Core Viewpoint - The article highlights the challenges and improvements faced by delivery workers, referred to as "小哥" (brothers), in urban environments, emphasizing the need for better management and services to support this growing workforce [4][8][11]. Group 1: Delivery Volume and Workforce - In 2024, China's express delivery volume is expected to exceed 1.7 billion packages, with daily food delivery orders surpassing 80 million [3]. - The article discusses the increasing complexity of managing and servicing the diverse workforce, including delivery workers, ride-hailing drivers, and e-commerce employees [4]. Group 2: Challenges Faced by Delivery Workers - Delivery workers often encounter difficulties in accessing residential areas, particularly in large communities with strict management policies [7][11]. - Issues such as lack of parking, unclear building signage, and the need for efficient route planning contribute to the challenges faced by these workers [6][7]. Group 3: Solutions and Innovations - The introduction of the "小哥码" (delivery worker code) in Hangzhou has streamlined access for delivery workers, allowing them to enter residential areas more efficiently [9][10]. - Various communities are implementing tailored solutions, such as designated parking spaces and shared bicycles, to facilitate smoother deliveries [10][11]. Group 4: Community Support and Engagement - Initiatives like the "暖蜂行动" (Warm Bee Action) in Shenzhen aim to provide delivery workers with essential services, including skill training and community support [12][15]. - The establishment of friendly business networks and community engagement has led to improved conditions for delivery workers, fostering a sense of belonging and respect [16][17]. Group 5: Personal Stories and Aspirations - Delivery workers express their personal aspirations and challenges, highlighting their dedication to their work and the importance of community support [22][24][25]. - The article features individual stories that reflect the diverse backgrounds and dreams of delivery workers, showcasing their resilience and commitment to improving their lives [22][24][25].