齐鲁晚报·齐鲁壹点 陈晨 冯沛然 另有多名消费者投诉表示，在酷狗音乐自动扣费前，并未收到有关提醒，或者提醒消息不够清晰明了。 如有消费者称，自动扣费的通知发送在半夜，第二天起床后该通知被其他消息覆盖，在此情况下，被自 动扣费数月而不得知。 还有消费者提到，家里老人在不知情情况下遭自动扣费数月。 除此之外，退费难也是一大投诉热点。不少消费者反映，发现被自动扣费后，"酷狗客服电话打不通， APP人工无法介入"。 黑猫大数据中心联合黑猫投诉平台发布的《黑猫投诉2025年度影音直播领域投诉数据报告》提到，2025 年黑猫投诉平台共收到影音直播领域投诉11.04万件，用户投诉的典型问题主要为自动续费不提示、售 后服务不到位、提现不到账等。其中投诉金额主要集中在100元以下的低金额区间，该区间的投诉多因 自动续费、会员订阅等小额纠纷频发。 2月25日，记者下载酷狗音乐APP实测发现，豪华VIP新客优惠连续包月首月仅需1元，优惠前为18元。 下方有一行标黄小字显示：之后将15元/月自动续费。随后是黑色字样：随时取消。其《自动续费服务 规则》中介绍，若想取消，不同渠道开通的续费服务需通过不同路径操作。 "我已经提前几天关掉自 ...

Core Insights - Spotify is expanding its AI-powered "Prompted Playlists" feature to Premium subscribers in the U.K., Ireland, Australia, and Sweden after initial testing in New Zealand and a recent launch in the U.S. and Canada [1] Feature Overview - "Prompted Playlists" allows users to create custom playlists by describing their desired listening experience in their own words, focusing on themes like moods, scenarios, and inspirations [2][3] - Users can specify details such as musical eras, genres, activities, and even personal milestones, and can choose whether to include mostly new music or music from their library [3] AI Functionality - Once a prompt is submitted, Spotify's AI generates a customized playlist based on the user's listening history and current music trends, providing explanations for song selections [4] - Users have the option to refine their playlists by adjusting prompts or starting over, and playlists can be set to refresh automatically on a daily or weekly basis [5] Beta Status and Limitations - The feature is currently in beta, with potential changes based on user feedback, and there are usage limits, with some users reporting limits after approximately 20 to 30 prompts [6] Broader AI Integration - Spotify is expanding AI features across its platform, including tools like Page Match for audiobooks and enhanced song lyrics features, as well as a partnership with SeatGeek for concert ticket links [7]

字节跳动旗下汽水音乐，已成国内第四大音乐平台。 2月中旬，QuestMobile发布数据称，截至2025年1月底，汽水音乐月活用户数已近1.4亿，离第三名网易云音乐只差约700万。 其在春节期间也长袖善舞，联动各方。 在小年夜，汽水音乐冠名湖南春晚，黄明昊、王玉雯等年轻艺人，演绎《拜托拜托》《冬至线》等歌曲；还向车机端发力，给小鹏、长安车主送SVIP会 员权益。 该平台于2022年推出，祭出算法和低价武器，突围成功。 "汽水音乐如果想进一步突破，要借平台原创神曲之力，形成别处没有的关键音乐，才能改变格局。"互联网产业分析师张书乐告诉《21CBR》记者。 背靠大树 汽水音乐和抖音，联系紧密。 其Logo是一个绿色音符，形似抖音的黑色音符；交互方面，用户上下滑动，如同刷抖音，音乐自动推送。 两家数据互通，用户只需要登录抖音账号，就可以将自己的抖音歌单、播放历史等同步到汽水音乐。 两家平台的推荐算法，都由抖音音乐团队负责。 依托字节系强大算法，汽水音乐打造"歌找人"模式，提供45种听歌场景，涵盖图书馆、欧美、摸鱼、民谣、洗澡、深夜EMO等，从曲风、乐器、场景、 心情里，捕捉用户偏好。 "抖音的核心功能是短视频，音乐 ...

Group 1: Performance - The company is expected to achieve revenue of 7.76 billion yuan in 2025, with a net profit attributable to shareholders of 2.75 billion yuan, representing a year-on-year increase of 76.0% [1] - Adjusted operating profit is projected to be 1.73 billion yuan, up 32.4% year-on-year, and adjusted net profit is expected to reach 2.86 billion yuan, reflecting a 68.2% increase [1] - In H2 2025, the company anticipates revenue of 3.93 billion yuan, a 1.4% year-on-year increase, and a net profit of 860 million yuan, up 14.8% year-on-year [1] Group 2: Music Service Revenue Growth - The company is focusing on online music services, expecting to generate revenue of 5.99 billion yuan in 2025, which is a 12% year-on-year increase [2] - Membership services are projected to bring in 5.05 billion yuan, reflecting a 13% increase year-on-year, driven by upgraded member benefits and enriched community content [2] - Despite a reduction in promotional spending, user scale and activity have increased year-on-year, indicating enhanced user engagement [2] Group 3: Content Expansion and AI Integration - The company is expanding its audio content ecosystem, enhancing both copyright music reserves and independent musician support, with over 1 million registered independent musicians by the end of 2025 [3] - The introduction of the "Original Voice Promoter" mechanism aims to provide exposure opportunities for quality content through popular shows and games [3] - AI applications, including the self-developed model Climber, are expected to improve content recommendation capabilities and enhance user experience through features like one-click MV generation [3]

Core Insights - Spotify has experienced its best year in 2025, achieving record numbers in users, revenue, and profit, but its stock has recently declined over 40% due to unsustainable valuation levels [1] Group 1: Market Position and Competition - Spotify holds a global market share of approximately 31.7% in the music streaming industry, significantly ahead of its closest competitor, Tencent Music, which has a 14.4% market share [3] - The competition among streaming platforms is intense, with companies needing to differentiate through lower subscription fees, new features, or additional content formats [3] Group 2: Technological Advancements - Spotify is recognized as a technology leader in the music streaming sector, having introduced over 50 new features in 2025, including the AI-powered Prompted Playlist tool that enhances user control over music recommendations [4] - The Prompted Playlist tool allows users to specify their music preferences through a chatbot-style interface, aiming to increase user engagement on the platform [4][5] Group 3: Content Strategy - Spotify has made significant investments in video podcasts, launching a partner program that incentivizes creators financially, resulting in over 530,000 video podcasts added to the platform [6] - Since the introduction of the video podcast program, consumption of this content has surged by 90%, indicating its effectiveness in driving user engagement [6] Group 4: User Metrics - By the end of 2025, Spotify reported 751 million monthly active users, an increase of 11% from the previous year, with 476 million active free users monetized through ads and 290 million Premium subscribers [7]

Subscription Services - Spotify has increased its prices again, which is positively impacting its financials, similar to trends seen with Netflix and Disney Plus [1][7] - The long-term strategy for subscription services may involve gradual price increases as companies leverage their market position [1][5] - Spotify's gross margin reached a record 33.1%, with operating income rising 47% year over year, indicating a shift towards profitability and intelligent monetization strategies [7][8] Market Dynamics - The pricing power of subscription services may be limited, as consumers have alternatives like Google and Apple, and excessive price hikes could lead to subscription fatigue [3][5] - The transition of music streaming from a luxury to an essential service suggests that consumers are willing to pay marginally more for quality content [7][8] - The disparity in consumer spending power is evident, with the top 20% of earners accounting for about 60% of personal outlays, while lower-income households are more focused on essentials [14][15] AI Disruption and Investment Sentiment - Concerns about AI disruption are influencing market reactions, particularly for companies like Unity, which reported strong numbers but faced a significant stock drop due to weak guidance [23][24] - The market's reaction to Unity's guidance reflects heightened fears of AI-driven disruption, despite the company's revenue growth and cash position [24][25] - The overall sentiment in the market is leaning towards risk aversion, particularly for high-growth stocks, as investors react to potential threats from AI [26]

Core Insights - Spotify's CEO Gustav Söderström indicated that some of the company's top developers have not written any code for weeks, which he views as a positive sign [1] - He mentioned that these senior engineers have been focused on generating and supervising code using AI since December [1] - Söderström emphasized that the development of artificial intelligence is inevitable, and the transition will not be smooth, but Spotify is committed to pursuing it [1] Company Developments - The shift towards AI in Spotify's development process is highlighted by the fact that senior engineers are now overseeing AI-generated code rather than writing it themselves [1] - This change reflects a broader trend in the tech industry where AI is increasingly being integrated into software development practices [1] Industry Trends - The statement from Spotify's CEO underscores the growing importance of AI in the technology sector, suggesting that companies must adapt to these advancements to remain competitive [1] - The acknowledgment of potential challenges in the transition to AI indicates that while opportunities exist, companies may face hurdles in implementation [1]

Core Viewpoint - Spotify's top developers have not written a line of code since December, indicating a significant shift towards AI-driven development processes [1][3]. Group 1: AI Implementation - Spotify is utilizing a system called "Honk," powered by generative AI (Claude Code), which simplifies code deployment to a chat-like experience [3]. - The company has launched over 50 new features and updates in 2025, including "AI-generated playlists" and "audiobook page matching" [3]. Group 2: Unique Data Advantage - Spotify's confidence in AI stems from its exclusive data on user preferences, which is not available to other large model companies [4]. - The platform collects subjective preference data, such as music choices for workouts, which varies significantly across different demographics [4]. Group 3: Industry Reactions - There is skepticism among developers regarding the claim that top developers have not written code, with some viewing it as exaggerated marketing [8]. - Critics argue that highlighting the ability to submit code via Slack during commutes is more indicative of poor work conditions than technological advancement [9]. Group 4: Employment and Future of Engineering - Questions arise about the contradiction of AI taking over coding while companies like Anthropic continue to hire numerous developers [11]. - The evolving role of engineers is emphasized, focusing on prompt writing, cross-team communication, and decision-making, suggesting that skilled engineers remain crucial [12]. - Concerns are raised about the future of software engineering, with some citing predictions of complete automation by 2027, leading to a minimal number of engineers [14].

Core Insights - Spotify's shares increased nearly 15% following strong Q4 results and positive Q1 guidance, despite being down approximately 18% year-to-date [1] Financial Performance - Q4 revenue rose 7% to 4.53 billion euros ($5.39 billion), with premium revenue increasing 8% to 4.01 billion euros ($4.77 billion) and ad-supported revenue falling 4% to 518 million euros ($616 million) [7] - Operating income surged 47% to 701 million euros ($834 million), with gross margin expanding 110 basis points to 33.1% [8] Subscriber Growth - Spotify projected 3 million net new premium subscribers for Q1, bringing the total to 293 million, and total subscribers expected to reach 759 million, exceeding analyst estimates of 752.45 million [5] Guidance and Expectations - Q1 operating income is forecasted to be 660 million euros ($785 million), above analyst estimates of 645 million euros ($768 million), with gross margin guidance of 32.8% also exceeding expectations [6] - Revenue guidance for Q1 is set at 4.5 billion euros ($5.35 billion), slightly below the consensus of 4.58 billion euros ($5.45 billion) [6] Strategic Initiatives - The company plans to invest heavily in artificial intelligence (AI) to enhance user experience and personalization, and aims to expand into audiobooks and physical books [9]

Core Viewpoint - The company reported a total revenue of 7.76 billion RMB for 2025, reflecting a year-over-year decline of 2%, while the adjusted net profit attributable to shareholders increased by 68% to 2.86 billion RMB, exceeding Bloomberg's consensus estimate of 2.836 billion RMB [1] Group 1: Financial Performance - The gross profit for 2025 was 2.77 billion RMB, representing a year-over-year growth of 3.3%, with a gross margin of 35.7%, an increase of 2 percentage points [1] - Operating profit reached 1.62 billion RMB, up 39% year-over-year, with an operating margin of 21%, an increase of 6 percentage points [1] - The company ended 2025 with cash and bank deposits totaling 13.6 billion RMB [1] Group 2: Business Segments - Online music business revenue was 5.994 billion RMB, showing a year-over-year increase of 12% [1] - Subscription revenue grew by 13.3% to 5.052 billion RMB, driven by an increase in membership scale, although ARPU dilution from changes in membership structure offset some growth [1] - Non-subscription revenue reached 940 million RMB, a year-over-year increase of 5%, while social entertainment revenue declined by 32% to 1.765 billion RMB [1] Group 3: Strategic Initiatives - The company is enhancing user experience by expanding its music library and iterating algorithms, maintaining a DAU/MAU ratio above 30% [1] - The introduction of Korean labels and the addition of Chinese songs and film soundtracks aim to strengthen the rap and Western music categories [1] - Over 1 million independent musicians have uploaded more than 5.6 million tracks to the library [1] Group 4: Future Outlook - For 2026 and 2027, revenue is projected to reach 8.539 billion RMB and 9.323 billion RMB, representing year-over-year growth of 10% and 9% respectively [2] - Non-GAAP net profit for 2026 and 2027 is expected to be 2.206 billion RMB and 2.561 billion RMB [2] - The company repurchased 910,000 shares for a total of 14.99 million HKD, indicating confidence in its financial position [2]