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多家音乐App被指“滥用”自动续费 QQ音乐投诉增幅超200%
Xi Niu Cai Jing· 2025-09-28 11:42
(来源:消费保) 从投诉趋势来看,音乐平台的投诉量除了在2023年稍有回落以外,总体呈逐年增长的趋势,投诉主要集中在退款纠纷、自动续费和服务问题。 消费保平台数据显示,QQ音乐、酷狗音乐、汽水音乐等2025年投诉量(截至9月16日)较2024年均出现增长,增长最快的是全民K歌和QQ音乐,增幅分别 为335.54%、208.49%。 据"消费保"微信公众号报道,近期有多名消费保用户投诉称,QQ音乐、网易云、酷狗等音乐App,有借用"自动续费"机制之嫌,用户收到扣款消息才察觉掉 入消费陷阱,维权金额从几块钱到几百元不等,对应的是相关音乐平台的月会员费和年会员费。 (来源:消费保数据研究院) 消费保平台数据显示,2022年至2025年(截至9月16日)消费保累计收到在线音乐App相关投诉13540件,整体投诉解决率为12.49%。其中,几大主流在线音 乐平台(QQ音乐、酷狗音乐、网易云音乐等)累计投诉量为10717件,占投诉总量的近八成,涉及金额超780万元。 从具体案例来看,自动续费的"陷阱"往往藏在细节里。消费保提到的案例显示,今年8月17日,南京的徐女士在QQ音乐平台开通了豪华绿钻服务的自动续费 功能,"开通 ...
腾讯音乐公益携手爱特乐团举办音乐会,发布原创单曲《妈妈的光》
Sou Hu Wang· 2025-09-24 09:16
Core Viewpoint - The event "If Music Had a Shape - Mom's Light" successfully showcased the collaboration between Tencent Music Entertainment Group and Shenzhen Aite Orchestra, emphasizing the importance of music in supporting special needs communities and promoting social inclusion [1][10]. Group 1: Event Overview - The event took place on September 7, 2025, at the Shenzhen CR MixC [1]. - It was co-hosted by Tencent Music Public Welfare and Shenzhen Aite Orchestra, with support from various organizations including CR Trust and Olé Supermarket [1]. Group 2: Social Impact Initiatives - The "Run Heart and Merge Light" program initiated by CR Trust has shown significant results in providing employment guidance and family care for special needs individuals [3]. - The program has established job experience positions in collaboration with CR Beer Town and Olé Supermarket, receiving positive feedback for the talents displayed by Aite Orchestra members [3]. Group 3: Musical Performances - The concert featured impressive performances, including pieces like "Exodus" and collaborations with artists such as Li Zongyao [5][6]. - The emotional highlight of the evening included performances from the electric wind band and vocal choir, showcasing the talents of special needs individuals [8]. Group 4: Original Music Release - The original single "Mom's Light," inspired by the dedication of the orchestra members' mothers, was launched during the event to raise awareness for public welfare and special groups [10]. - The single is available on major music platforms including QQ Music, Kugou Music, and Kuwo Music [10]. Group 5: Future Initiatives - Tencent Music Entertainment Group aims to deepen music training and vocational integration projects for individuals with autism, fostering self-worth and encouraging societal support for special needs communities [12].
戏腔“整活”,竹乡姑娘杀出古风圈
Nan Fang Nong Cun Bao· 2025-09-04 07:32
Core Viewpoint - The article highlights the journey of Chen Chuqing, a rising star in the ancient style music scene, who has transitioned from a small-town girl with musical dreams to a popular online music influencer, showcasing her unique style and determination to break through the mainstream [11][12][40]. Group 1: Background and Rise to Fame - Chen Chuqing, known as "Pipi Qisoki" on Douyin, gained sudden popularity in June 2023 with a video featuring her singing in a theatrical style, which garnered 200,000 likes and reached the trending list [15][16]. - After graduating from South China Normal University with a degree in music education, she began her journey in Guangzhou, initially trying to attract an audience that appreciates her singing through the trend of national style music [18][19]. - Despite being labeled as "Yin Jian Mei Ren" (a term reflecting a contrasting aesthetic), she adapted to the trends and continued to perform live to gain visibility [20][21]. Group 2: Musical Achievements and Style - Over the past two years, her singles such as "Wujia Po" and "Bai Gui Fu Ren" have accumulated over 10,000 collections on QQ Music and KuGou Music, with a total of more than 80,000 followers across platforms [35][36]. - Chen Chuqing has participated in various ancient style music events and has been recognized for her unique vocal style, which she developed through years of training and self-study [31][38]. - She expresses a desire to create music that resonates with her hometown culture, incorporating local dialects and themes into her work [70][71]. Group 3: Personal Journey and Aspirations - Chen Chuqing's passion for music began at the age of 13, inspired by the film "Secret" and the desire to learn piano, which led her to excel in music competitions [45][46][56]. - Despite facing familial pressure to pursue a traditional career, she chose to follow her passion for music, moving to Guangzhou to perform and create [57][59]. - She aims to collaborate with local musicians and hopes to reach a broader audience, aspiring to participate in music variety shows to showcase her talent on a national level [84][85].
腾讯音乐2025Q2业绩增长坚实,首席执行官梁柱:在线音乐业务实现稳健增长
Sou Hu Wang· 2025-09-03 08:58
Core Viewpoint - Tencent Music Entertainment Group (TME) reported solid growth in its Q2 financial performance, with total revenue increasing by 17.9% year-on-year to 8.44 billion yuan and adjusted net profit rising by 33.0% to 2.64 billion yuan [1] Financial Performance - Total revenue for Q2 reached 8.44 billion yuan, a 17.9% increase year-on-year [1] - Adjusted net profit grew by 33.0% to 2.64 billion yuan [1] - Online music service revenue increased by 26.4% to 6.85 billion yuan [1] - Online music subscription revenue reached 4.38 billion yuan, up 17.1% year-on-year [1] - The number of online music paying users rose to 124.4 million, with ARPPU increasing to 11.7 yuan [1] Industry Context - The growth of TME is supported by the booming digital music industry in China, with expanding online music user base and paid user numbers [4] - TME's online music business is the core engine driving overall performance, leveraging quality content and comprehensive services to tap into consumer potential [4] Content Ecosystem Development - TME is expanding its content ecosystem through diverse collaborations with artists and record companies, including partnerships with Wang Feng and G Nation [5] - The company is enhancing its content co-creation capabilities, collaborating with SM Entertainment and other studios for original content [5] Live Events and Artist Services - TME successfully organized its first international large-scale concert featuring G-DRAGON, attracting over 36,000 attendees [6] - The platform provided opportunities for nearly 100 emerging artists to perform over 300 live shows in the first half of the year [6] User Experience and Platform Services - TME upgraded user experience with features like HiFi sound quality and AI chorus functionality [9] - The company has established deep collaborations with automotive brands to extend music experiences into car environments [9] Strategic Outlook - TME aims to deepen partnerships within the industry and explore new possibilities in the music sector while enhancing user experiences and supporting artist growth [13]
Spotify CTO谈AI变革、组织决策和播客市场:如何做一家音乐科技公司
IPO早知道· 2025-08-23 01:04
Core Insights - The interview with Spotify's CTO Gustav Söderström highlights the transformative impact of AI on business models and product development, emphasizing the need for companies to adapt to technological changes or risk obsolescence [4][10][41] - Spotify's recent financial performance shows a 10% revenue growth to €4.19 billion in Q2 2025, with significant increases in both active users and subscribers, indicating strong market positioning compared to Tencent Music [4][5] Financial Performance - Spotify reported Q2 2025 revenue of €4.19 billion, a 10% increase year-over-year [4] - Monthly active users reached 696 million, while subscription users grew to 278 million [4] - Tencent Music's Q2 2025 revenue was ¥8.44 billion, a 17.9% increase, with 124.4 million online music paying users [4][5] Market Comparison - Spotify's market capitalization is approximately $141.9 billion with a TTM P/E ratio of 154, while Tencent Music's market cap is around $38.7 billion with a TTM P/E ratio of 27 [5] - The differences in business models reflect regional strategies, with Spotify focusing on subscription revenue and Tencent Music emphasizing social and entertainment aspects unique to the Chinese market [5] AI and Product Development - Söderström discusses the necessity for companies to embrace AI, likening the current shift to previous technological revolutions such as the smartphone and internet [10][41] - The transition to generative AI represents a significant change in user interaction, allowing for more nuanced and natural language inputs, which could reshape consumer products [12][13] - Spotify's implementation of AI-driven playlists allows users to create custom playlists using natural language, enhancing user engagement and personalization [16][17] Organizational Structure and Decision-Making - Spotify employs a structured decision-making process through a "Bets Board" system, where VP-level executives pitch their ideas for resource allocation every six months [25][31] - The company emphasizes a culture of open discussion and structured debate to foster innovation and strategic alignment [23][24] - Weekly meetings of the execution team ensure that issues are addressed in real-time, promoting efficiency and collaboration across departments [28][29] Strategic Frameworks - Söderström incorporates strategic frameworks such as Hamilton Helmer's "Seven Powers" and Felix Oberholzer-Gee's "Better, Simpler Strategy" to guide decision-making and enhance organizational effectiveness [22][20] - The focus on maintaining a high perceived value for users compared to the actual price is central to Spotify's strategy, ensuring consumer surplus [22][25] Future Outlook - The potential for AI to necessitate changes in Spotify's business model remains uncertain, with Söderström noting that AI introduces high marginal costs that may require new monetization strategies [44][41] - The company is positioned to leverage its existing user base and data to explore innovative applications of AI, which could redefine its service offerings in the future [39][40]
1.2亿年轻人,让腾讯又发了笔“横财”
3 6 Ke· 2025-08-20 08:34
Group 1 - Tencent's revenue for the first half of 2025 reached 364.53 billion yuan, a year-on-year increase of 14%, leading to a new high in market capitalization in nearly four years [1] - Tencent Music's market capitalization surged to over 30 billion USD, ranking among the top 10 Chinese internet companies [3][4] - Tencent Music's market capitalization increased from around 16 billion USD at the beginning of the year to nearly 40 billion USD, showcasing significant growth [6] Group 2 - Tencent Music faced three major challenges: loss of exclusive copyrights, decline in social entertainment services, and impacts from fan economy regulations [9][12][14] - The company adapted by enhancing monetization strategies for both non-paying and paying users, including advertising and premium membership offerings [17][25] - Tencent Music's revenue for the first half of the year was 15.7 billion yuan, with a net profit of 6.7 billion yuan, outperforming many competitors in the entertainment industry [26] Group 3 - The competitive landscape is intensifying, with ByteDance's products like Tomato Listening and Soda Music gaining traction, posing a challenge to Tencent Music [31][35] - Despite its current leading position, Tencent Music must remain vigilant as new entrants continue to emerge in the music streaming market [37]
市值超百度,净利润增长33%,腾讯音乐Q2财报释放了哪些信号?
雷峰网· 2025-08-19 00:28
Core Viewpoint - Tencent Music Entertainment Group (TME) has shown strong performance in its Q2 2025 financial report, with online music subscriptions being the main driver of growth, despite a decline in monthly active users (MAU) over the past three years [2][3]. Group 1: Online Music Revenue - TME's total revenue for Q2 reached 8.44 billion RMB, a year-on-year increase of 17.9%, with adjusted net profit at 2.64 billion RMB, up 33.0% [2]. - Online music service revenue grew to 6.85 billion RMB, a 26.4% increase from 5.42 billion RMB in the same period last year, driven by strong growth in subscription revenue and increased income from advertising and live performances [5]. - Online music subscription revenue was 4.38 billion RMB (611 million USD), up 17.1% from 3.74 billion RMB year-on-year, primarily due to an increase in average revenue per paying user [5][9]. - The number of SVIP subscribers has surpassed 15 million, marking a historical high, attributed to the introduction of a higher-tier membership option [8]. Group 2: Social Entertainment Decline - Revenue from social entertainment services decreased by 8.5% year-on-year to 1.59 billion RMB, with operating costs rising by 13.1% to 4.69 billion RMB [10]. - The decline in social entertainment revenue is linked to increased costs associated with IP, artist-related expenses, and advertising fees, while revenue-sharing costs have decreased due to the drop in income [10][12]. - The competitive landscape in music streaming is heavily influenced by copyright ownership, with TME controlling approximately 95% of the industry’s copyright resources through its various platforms [12]. Group 3: Future Potential - Analysts suggest that TME's current 20% subscription rate has significant room for growth compared to Spotify's over 40% [14]. - The company is expanding its content offerings and community engagement through initiatives like the "Bubble" product, which allows direct interaction between fans and artists [13].
腾讯音乐上涨2.74%,报26.25美元/股,总市值406.59亿美元
Jin Rong Jie· 2025-08-18 13:53
Financial Performance - As of June 30, 2025, Tencent Music reported total revenue of 15.798 billion RMB, representing a year-on-year growth of 13.43% [1] - The company's net profit attributable to shareholders reached 6.7 billion RMB, showing a significant year-on-year increase of 115.85% [1] Stock Market Activity - On August 18, Tencent Music's stock opened with a rise of 2.74%, reaching a price of $26.25 per share by 21:30, with a total trading volume of $8.4666 million [1] - The company's total market capitalization stood at $40.659 billion [1] Analyst Ratings - On August 13, Tencent Music received a "Buy" rating from CMB International, with the target price raised to $29.5 [1] Company Overview - Tencent Music Entertainment Group operates popular music products in China, including QQ Music, Kugou Music, Kuwo Music, and WeSing [2] - The company provides a comprehensive online music and audio platform, integrating social interaction features such as sharing, liking, commenting, and gifting [2] - Tencent Music aims to empower artists and musicians through copyright protection and collaboration in creation, distribution, and commercialization [2]
腾讯音乐-SW(1698.HK)FY2025Q2财报点评:ARPPU提升带动订阅收入增长 收入/利润同比增长超预期
Ge Long Hui· 2025-08-18 11:59
Core Viewpoint - The company reported strong Q2 2025 earnings, with revenue and net profit both showing significant year-over-year growth, driven by increased subscription income and advertising revenue. Financial Performance - Q2 2025 revenue reached 8.44 billion yuan, up 17.9% year-over-year and 14.7% quarter-over-quarter, primarily due to an increase in ARPPU driving subscription revenue growth; net profit attributable to shareholders was 2.41 billion yuan, up 43.4% year-over-year, but down 43.8% quarter-over-quarter [1] - GAAP net profit was 2.64 billion yuan, reflecting a year-over-year increase of 33.0% and a quarter-over-quarter increase of 18.6%; gross margin improved to 44.4%, up 2.4 percentage points year-over-year [1] - Cash and cash equivalents stood at 34.92 billion yuan at the end of Q2 2025, indicating sufficient funds to support business expansion [2] Business Segments - Online music service revenue was 6.85 billion yuan, up 26.4% year-over-year and 18.1% quarter-over-quarter, with subscription revenue contributing 4.38 billion yuan, a 17.1% year-over-year increase [2] - The number of paid users reached 124 million, a 6% increase year-over-year, with a payment rate of 22.5%, up 2 percentage points [2] - Advertising and other revenue surged to 2.47 billion yuan, a 46.9% year-over-year increase, driven by new advertising initiatives and strong growth in artist-related events [2] Strategic Initiatives - The company is enhancing its content ecosystem and interactive community, successfully hosting major international concerts and creating numerous live performance opportunities for its artists [3] - A strategic acquisition of Ximalaya for 1.26 billion USD and a stake of up to 5.1986% in A-class shares aims to expand into long audio content, creating a comprehensive entertainment matrix [3] Future Outlook - Revenue projections for 2025-2027 are 32.948 billion yuan, 37.478 billion yuan, and 41.059 billion yuan, with net profit estimates of 10.978 billion yuan, 10.339 billion yuan, and 11.494 billion yuan respectively [4] - The company is expected to benefit from a healthy revenue structure driven by long-term growth in paid user numbers and ARPPU values, leading to improved profitability [4]
腾讯音乐-SW(01698):FY2025Q2财报点评:ARPPU提升带动订阅收入增长,收入、利润同比增长超预期
Guohai Securities· 2025-08-17 11:50
Investment Rating - The report maintains a "Buy" rating for Tencent Music (1698.HK) [1][12][13] Core Views - The report highlights that Tencent Music's revenue and profit growth exceeded expectations, driven by an increase in ARPPU (Average Revenue Per Paying User) and subscription income [5][6][12] - The company is expected to see continued growth in revenue and profitability, supported by a healthy revenue structure and an increase in paying users [12][13] Financial Performance Summary - For Q2 2025, Tencent Music reported revenue of 8.44 billion yuan, a year-over-year increase of 17.9% and a quarter-over-quarter increase of 14.7% [5][6] - The net profit attributable to shareholders was 2.41 billion yuan, reflecting a year-over-year increase of 43.4% [5][6] - The gross profit margin improved to 44.4%, up 2.4 percentage points year-over-year, due to growth in online music revenue and a decrease in revenue sharing from social entertainment services [6][12] User Metrics and Revenue Streams - Online music service revenue reached 6.85 billion yuan, a year-over-year increase of 26.4% [7] - The number of paying users increased to 124 million, a year-over-year growth of 6%, with a paying rate of 22.5% [7] - Advertising and other revenue surged to 2.47 billion yuan, a year-over-year increase of 46.9%, driven by new advertising models and strong growth in artist-related events [7][12] Strategic Initiatives - Tencent Music is enhancing its content ecosystem and interactive community to increase platform value, including hosting major international concerts and introducing interactive community features [8][9] - The company plans to acquire 100% of Ximalaya for $1.26 billion to expand into long audio content, aiming to create a comprehensive entertainment matrix [10][12] Financial Forecast - Revenue projections for 2025-2027 are 32.95 billion yuan, 37.48 billion yuan, and 41.06 billion yuan respectively, with net profit estimates of 10.98 billion yuan, 10.34 billion yuan, and 11.49 billion yuan [11][12] - The adjusted P/E ratios are forecasted to be 30, 24, and 22 for the respective years [12]