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罗永浩决定放弃追究西贝,搁置“十万现金奖励”
Feng Huang Wang· 2025-09-15 12:46
Core Viewpoint - Luo Yonghao has decided to abandon pursuing legal action against Xibei but will assist consumers in initiating a collective lawsuit and will continue to monitor Xibei's actions [1][2]. Group 1: Legal Actions and Decisions - Luo Yonghao has chosen to forgo his previous plans to sue Xibei's CEO, Jia Guolong, citing concerns over the potential negative impact on the restaurant and its employees [1][4]. - He has also abandoned the idea of rewarding Jia Guolong with 100,000 yuan, which he characterized as an act of "emotional impulse" [1][5]. - Luo has committed to helping consumers who wish to sue Xibei over issues related to pre-prepared dishes, providing a contact email for legal assistance [2][5]. Group 2: Consumer Rights and Industry Standards - Luo emphasizes the importance of consumer rights, particularly the right to know about the use of pre-prepared dishes in restaurants, and insists that restaurants should not misrepresent these dishes as freshly made [2][7]. - He has expressed support for the upcoming national standards for pre-prepared food safety, which have passed expert review and are expected to be implemented soon [7]. Group 3: Industry Reactions and Public Discourse - The conflict between Luo Yonghao and Xibei has sparked significant public interest, highlighting the broader debate over the use of pre-prepared dishes in the restaurant industry [2][3]. - Xibei's strong rebuttal to Luo's claims, including an open invitation to inspect their kitchens, has intensified the controversy [2][3]. - The situation has raised questions about the future of Xibei and how Jia Guolong will respond to the ongoing scrutiny [3].
预制菜本身没有问题,但西贝的危机公关不及格
Di Yi Cai Jing· 2025-09-15 12:20
Core Viewpoint - The controversy surrounding pre-prepared dishes involving Luo Yonghao and Xibei highlights the need for transparency and proper crisis management in the food industry [2][5]. Group 1: Pre-prepared Dishes - Pre-prepared dishes are a legitimate product of food industrialization, and educating consumers about them can lead to better understanding and acceptance [2]. - The acceptance of pre-prepared dishes varies by restaurant type; high-end establishments typically prioritize fresh cooking, while standardized fast food chains may rely on pre-prepared options [3]. Group 2: Crisis Management - Xibei's crisis management was inadequate, as the founder engaged in a personal battle with Luo Yonghao instead of employing a professional PR team to handle the situation [5]. - The decision to open the kitchen for public inspection backfired, providing Luo Yonghao with further ammunition to criticize Xibei's use of pre-prepared dishes [5]. - Xibei's apology letter, while detailed with nine corrective measures, raised further questions among consumers regarding the quality of ingredients previously used, such as the switch from genetically modified soybean oil [6]. Group 3: Recommendations for Xibei - Moving forward, Xibei should focus on internal improvements, unify communication strategies, and engage professional legal and consulting teams to navigate the crisis effectively [6].
西贝后厨出现不同厂家包装食材?负责人:供货商会初步处理食材
Qi Lu Wan Bao Wang· 2025-09-15 12:05
Core Viewpoint - The controversy surrounding "Xibei pre-made dishes" has gained attention, with allegations of the restaurant using pre-packaged ingredients despite their claims of using freshly processed items from a central kitchen [1][2]. Group 1: Ingredient Sourcing and Processing - Xibei sources ingredients from various regions including Zhejiang, Tianjin, and Anhui, with some packaging lacking Xibei branding, indicating a reliance on multiple suppliers [1][2]. - Suppliers confirm that certain products, such as fried eggplant and chicken soup, are pre-packaged and processed before delivery to Xibei, suggesting a level of pre-preparation that aligns with the definition of pre-made dishes [4][5]. - The pricing of supplied ingredients, such as fried eggplant at 13,000 yuan per ton (approximately 6.5 yuan per jin), reflects the additional processing costs involved [5]. Group 2: Xibei's Response and Operational Model - Xibei has publicly denied the allegations of using pre-made dishes, stating that their central kitchen performs initial processing before ingredients are sent to individual locations for further cooking [8][10]. - The company emphasizes that the central kitchen's role is to prepare raw materials, which are then cooked fresh at the restaurants, countering claims of serving fully pre-made meals [8][10]. - Xibei is currently reviewing its operational practices and definitions related to pre-made dishes, indicating a willingness to clarify its position in response to public scrutiny [10].
预制菜本身没有问题,但西贝的危机公关不及格|乐言商业
Di Yi Cai Jing· 2025-09-15 11:04
Core Viewpoint - The crisis surrounding Xibei and the pre-prepared food controversy highlights the need for effective crisis management and communication strategies within the company [1][4]. Group 1: Crisis Management - Xibei's crisis management has been criticized as inadequate, particularly in dealing with public figures like Luo Yonghao, who is known for his strong online presence [4]. - The founder of Xibei, Jia Guolong, opted for a confrontational approach rather than employing professional public relations teams, which led to further escalation of the conflict [4]. - The decision to open the kitchen for public inspection backfired, as it provided Luo Yonghao with material to further criticize Xibei's use of pre-prepared foods [4]. Group 2: Consumer Perception and Transparency - The controversy has raised questions about the transparency of pre-prepared foods in the restaurant industry, with consumers increasingly demanding to know what they are eating [1][4]. - The acceptance of pre-prepared foods varies by restaurant type, with higher-end establishments expected to use fresh ingredients, while standardized fast food chains may rely on pre-prepared options [1]. - Xibei's apology letter included specific corrective measures, but some consumers questioned the rationale behind certain changes, indicating a potential disconnect between the company's actions and consumer expectations [5][6]. Group 3: Proposed Changes and Adjustments - Xibei has announced several adjustments to its menu, including switching to non-GMO soybean oil and ensuring that various dishes are prepared fresh in-store [6]. - Specific changes include transitioning from pre-prepared items to fresh preparations for children's meals and other menu items, aiming to enhance food quality and consumer trust [6]. - The company aims to complete these adjustments by October 1, 2025, as part of its effort to address consumer concerns and improve its public image [5][6].
西贝就预制菜致歉,却再引罗永浩质疑:顾客虐你什么了?
Guan Cha Zhe Wang· 2025-09-15 10:28
Core Viewpoint - The company West B is making significant operational changes in response to customer demands and recent controversies regarding the use of pre-prepared dishes, aiming to enhance customer experience and transparency [1][4]. Group 1: Company Adjustments - West B plans to implement nine adjustments across its nationwide stores by October 1, including switching to freshly made dishes and using non-GMO soybean oil for cooking [1]. - The adjustments include changing children's meals to freshly made beef patties and ensuring that all dishes are prepared on-site to improve food safety and quality [1][8]. Group 2: Controversy and Public Response - The controversy surrounding West B intensified after comments made by its founder, which led to public backlash and criticism from notable figures like Luo Yonghao, who accused the company of misleading customers regarding pre-prepared dishes [3][4]. - Following the backlash, West B experienced a significant drop in daily revenue, with reported losses of up to 300,000 yuan on certain days [8]. Group 3: Industry Context - The pre-prepared food sector is under scrutiny, with regulatory bodies pushing for transparency in the use of such products in the restaurant industry [6][7]. - The overall restaurant industry is facing challenges, with West B's revenue declining and average profit margins reported at 5% for the first half of the year [8].
西贝发布道歉信,公布九项调整措施,门店:已经接到通知,新的原材料正在路上
Qi Lu Wan Bao· 2025-09-15 09:31
齐鲁晚报·齐鲁壹点记者 周静 李家澍 大心、锭凹与批伴。 这些声音,我们都一一记· 识到:西贝的生产工艺与| 差异,没有满足广大顾客的 年生一帶八時給盤高井製 深深歉意。向每一位关注! 议的顾客,致以顾得 同时,请每一位后的 四八条次集团新网站时期 本年創業貸款 2000 0:00 / 0:06 9月15日中午,西贝餐饮集团针对近期持续发酵的预制菜问题发布致歉信。致歉信中提到,2025年10月1日之前,西贝全国门店会陆续完成9项调整。 9月15日下午,西贝莜面村济南万象城店店长表示,目前已经接到了调整的通知,新的原材料,例如大黄鱼等正在发往各个仓,很快就能到达门店,接下来 菜单也会陆续调整。 ...
罗永浩最新发声:华与华老板已道歉,但西贝贾老板道歉也来不及了
Xin Lang Cai Jing· 2025-09-15 09:25
极目新闻记者 邓波 9月15日中午,罗永浩发微博称,华与华的老板已经向他道歉,事情已经过去。其在下方回复网友评论 时则表示,贾老板道歉也来不及了,将合情合理合法解决问题。 罗永浩微 9月13日晚,罗永浩发微博称,西贝的事情可以告一段落了。但没想到,14日晚间,一张西贝创始人贾 国龙在某个行业群内的表态截图再生波澜,截图中称罗永浩是网络黑嘴、网络黑社会。 罗永浩也针对该截图发出回应,认为是诬蔑诽谤,并表示"没法揭过去了",还在微博中喊话贾国龙当面 对话直播。在9月14日晚上的直播中,营销品牌公司华与华创始人华杉因在社交平台中发文力挺西贝, 也受到罗永浩的吐槽。 罗永浩直播中说,华与华服务西贝10年收了6000万,还称华与华是品牌刺客,"华与华在西贝理亏的情 况下还出来讲,这说明他支招水平不高,脑子好像有问题,连什么是非正义道德感都完全没有。"罗永 浩还在直播中喊话,要求华与华通过共同朋友私下道歉。 9月15日早间,极目新闻记者就罗永浩相关言论致电华与华公司,有工作人员称,尚不清楚也未关注到 相关情况。 博截图 近几日,餐饮品牌西贝与罗永浩的网络纠纷一直持续。此事源自罗永浩在西贝就餐后的一次吐槽,称西 贝几乎全都 ...
于东来再力挺:相信西贝会改的!罗永浩:希望您不要搅这浑水
Qi Lu Wan Bao· 2025-09-15 09:24
9月15日中午,西贝餐饮集团就近期预制菜争议发布致歉信。不过这则道歉信在发布后又被删除,道歉信中称"顾客虐我千百遍",受到不少网友质疑。不 久后,这封道歉信又被发出,区别是"虐"字加了引号。 随后,罗永浩转发了该道歉信,称"顾客虐你什么了?顾客都被你打成网络黑社会了,谁虐谁呢"。 0:00 / 0:05 此前报道: 西贝发布致歉信!尽可能把中央厨房前置加工工艺调整到现场加工,肉夹馍卤肉调整为门店现卤,10月前全国门店陆续完成9大调整 刚刚,西贝发布致歉信删了又发,有一处变动!罗永浩连环发问回应:顾客虐你什么了? 关于西贝我是好意、也肯定西贝 在很多方面还是很优秀的! 希望 人们理性理解帮助企业改善问题 走向美好、而不是不经意间的毁 掉一个企业!因为做好一个企业 太不容易! 相信西贝会尽快完善 人们对部分食品安全的担忧、让 西贝越来越有品质的发展为社会 带来美好! 任何一个企业都存在 很多的问题!但社会的主流更多 1 点击推荐 > 于东来再次力挺:希望不要毁了西贝 罗永浩喊话于东来:希望您不要搅这浑水 0:00 / 0:09 9月15日上午,胖东来创始人于东来再次发声,"关于西贝我是好意、也肯定西贝在很多方面还 ...
西贝致歉,多款菜品改为现做
2 1 Shi Ji Jing Ji Bao Dao· 2025-09-15 09:07
Group 1 - Xibei has issued an official apology, committing to adjust its food preparation process to ensure dishes are made fresh on-site by October 1, addressing customer concerns about food quality and shelf life [1] - The company is actively communicating with suppliers to shorten the shelf life of products while ensuring food safety and inventory turnover [1] Group 2 - The Northeast Yujie media company and its associated noodle factory have been penalized for false advertising, with fines totaling approximately 671.76 million yuan [1] - The company was established in February 2014 and has a registered capital of 30,000 yuan [1] Group 3 - The Fourth Meteorological Economic Forum highlighted that global wind and solar power installations have reached 31%, with extreme weather becoming a critical factor affecting power system stability [1] - Research indicates that for every 1°C increase in maximum temperature, the peak electricity load increases by 4.5% [1] Group 4 - By the end of 2024, China's cumulative installed capacity of renewable energy is expected to reach 1.41 billion kilowatts, accounting for 42% of the total installed capacity [2] - China has maintained the world's leading position in wind and solar power generation for 15 and 10 consecutive years, respectively [2] Group 5 - As of the second quarter of 2025, the balance of green loans in China is approximately 42.4 trillion yuan, with green bond balances exceeding 2.2 trillion yuan [3] - Carbon reduction support tools have guided financial institutions to issue over 1.38 trillion yuan in carbon reduction loans [3] Group 6 - The 2025 Service Trade Fair showcased advancements in hydrogen energy applications and the accelerated implementation of zero-carbon parks [4][5] - Major energy companies demonstrated new green low-carbon technologies, including hydrogen and carbon capture solutions [5] Group 7 - The Chinese environmental protection industry is shifting from technology importation to independent innovation, with capabilities to "go global" in technology, equipment, and talent [6] - The focus is on sharing pollution reduction and carbon reduction technology globally to address climate change [6] Group 8 - Xiaomi has dismissed its China market manager for leaking confidential information and serious violations of company policies [7] - The company emphasizes a zero-tolerance policy towards violations and encourages adherence to ethical standards [7] Group 9 - The risk of "social washing" in ESG practices is gaining attention, with experts noting that donations should complement, not replace, addressing supply chain issues [8] - Companies are encouraged to align donations with ESG strategies and community needs to avoid superficial compliance [8]
西贝儿童餐鳕鱼条调整为大黄鱼?门店回应:并非更换原材料,是鳕鱼条停售
Qi Lu Wan Bao Wang· 2025-09-15 09:03
Core Viewpoint - Xibei Catering Group issued an apology regarding the ongoing issues related to prepared dishes, announcing adjustments to be completed by October 1, 2025 [1] Group 1 - The company will implement a total of nine adjustments across its nationwide stores by the specified date [1] - One significant change includes replacing the "children's meal cod fish strips" with "freshly fried and baked large yellow croaker" [1] - The store manager clarified that the cod fish strips will not be made with large yellow croaker, as cod does not meet the conditions for on-site processing, leading to its removal from the menu [1]