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紫燕百味鸡致歉
第一财经· 2025-12-25 15:31
Core Viewpoint - The company, Ziyan Food, has issued an apology following an incident involving employee misconduct at a franchise store, emphasizing its commitment to consumer rights and internal management standards [3][5]. Incident Response - The company established a special task force immediately after the incident was reported, confirming that an employee engaged in inappropriate behavior that harmed consumer rights and violated company policies [5][6]. - Measures taken include the suspension of the involved store, immediate termination of the employee, and a nationwide warning to all stores to reinforce service standards [6]. - The company will compensate the affected consumer ten times the amount of their purchase and provide a 1,000 yuan brand gift card [6]. Consumer Compensation and Outreach - A 10-day compensation initiative will be launched for other consumers who shopped at the affected store between December 1 and December 25, offering a 100 yuan gift card for purchases made during that period [6]. - From December 26 to January 4, customers making any purchase at the store will receive double the value of their purchase in a specific product [6]. Commitment to Improvement - The company plans to enhance transparency in sales processes and will conduct training to ensure consumer trust in product purchases [7]. - It encourages ongoing consumer supervision and will reward feedback that leads to actionable improvements with gift cards worth no less than 500 yuan [7]. Company Overview - Ziyan Food Group, the parent company of the Ziyan Bawei Chicken brand, is a national chain specializing in cooked food, headquartered in Shanghai, and listed on the Shanghai Stock Exchange since September 2022 [8]. - As of June 2023, the company operated over 6,100 stores, but recent data indicates that the number has decreased to fewer than 5,200 stores by December 25 [9]. Financial Performance - In the third quarter, Ziyan Food reported revenue of 1.041 billion yuan, a year-on-year increase of 1.75%, but the net profit attributable to shareholders fell by 40.66% to 89.54 million yuan [9]. - For the first three quarters, revenue was 2.514 billion yuan, down 6.43% year-on-year, with net profit declining by 44.37% to 194 million yuan [9]. - The company primarily operates through a distribution model, with a diverse marketing network including e-commerce and supermarket channels [10]. Stock Performance - As of December 25, Ziyan Food's stock closed at 19.81 yuan per share, reflecting a year-to-date increase of 1.02% and a market capitalization of 8.2 billion yuan [11].
紫燕食品就店员偷拿顾客牛肉致歉:开除涉事店员,对举报消费者进行现金补偿并赠送1000元消费卡
Cai Jing Wang· 2025-12-25 13:05
Core Viewpoint - The company has acknowledged and taken responsibility for inappropriate behavior by staff at a franchise store, leading to immediate corrective actions and consumer compensation initiatives [1][2] Group 1: Incident Response - The company formed a special task force to investigate the reported misconduct and confirmed the inappropriate behavior of the staff involved [1] - The implicated store has been temporarily closed for rectification, with strict measures to be enforced based on the results of the inspection [1] - The staff member involved has been terminated from employment as of December 25, following the franchise agreement and management regulations [1] Group 2: Consumer Compensation - The company expressed sincere apologies to the consumer who reported the issue and will provide compensation equivalent to ten times the consumer's purchase amount, along with a 1,000 yuan brand gift card [2] - A 10-day compensation initiative will be launched for other consumers who shopped at the implicated store between December 1 and December 25, offering a 100 yuan gift card for those with purchase receipts [2] - From December 26 to January 4, customers making any purchase at the store will receive a complimentary portion of five-spice beef worth double their purchase amount [2] Group 3: Future Measures - The company will enhance training on service transparency across all stores to ensure consumer confidence in product purchases [2] - The company encourages ongoing consumer supervision and will reward feedback or suggestions that are adopted or verified with brand gift cards worth no less than 500 yuan [2]
冲上热搜!店员“鬼手偷肉”,公司致歉:已开除
Xin Lang Cai Jing· 2025-12-25 12:17
Core Viewpoint - The incident involving a staff member at a Ziyuan Food store in Nantong, Jiangsu, who was caught on video stealing part of the weighed beef, has led to significant public backlash and prompted the company to take immediate corrective actions [2][4][6]. Group 1: Company Response - Ziyuan Food issued an apology on December 25, acknowledging the inappropriate behavior of the staff member and confirming the establishment of a special task force to investigate the incident [2][8]. - The company has taken measures including the temporary closure of the involved store, immediate dismissal of the staff member, nationwide warnings to other stores, and compensation for affected consumers [2][6][8]. Group 2: Public Reaction and Impact - The incident has sparked widespread public attention, with many consumers sharing similar experiences of receiving less than the expected quantity or poor service at Ziyuan stores [4][10]. - The local market supervision bureau has intervened to investigate the matter further [6][12]. Group 3: Company Performance Context - Ziyuan Food, listed on the A-share market under the stock code 603057, has been facing challenging performance, reporting a revenue of 2.514 billion yuan for the first three quarters of 2025, a year-on-year decline of 6.43%, and a net profit of 194 million yuan, down 44.37% compared to the previous year [6][12]. - As of December 25, the stock price was 19.81 yuan per share, with a total market capitalization of 8.192 billion yuan [6][12].
冲上热搜!店员“鬼手偷肉”,公司致歉:已开除
中国基金报· 2025-12-25 12:13
Core Viewpoint - The company, Ziyuan Food, issued an apology following a scandal involving a staff member at a franchise store in Qidong, Jiangsu, who was caught on video stealing a portion of beef during weighing, leading to public outrage and a swift response from the company [2][4]. Summary by Sections Incident Overview - On December 24, a video surfaced showing a staff member at a Ziyuan Bawei Chicken store engaging in inappropriate behavior by stealing beef, which quickly went viral and drew significant public attention [2][7]. - The company acknowledged the incident and confirmed the misconduct after an internal investigation [4][9]. Company Response - Ziyuan Food took immediate action by: 1. Suspending operations at the involved store for rectification [5]. 2. Terminating the employment of the staff member involved [5]. 3. Issuing a nationwide alert to all stores to reinforce service standards [5]. 4. Offering compensation to affected consumers, including a tenfold cash refund of the purchase amount and a 1,000 yuan gift card [5]. Compensation Measures - To further apologize to other customers who visited the implicated store, the company announced a 10-day compensation initiative: 1. Customers who made purchases between December 1 and December 25, 2025, could claim a 100 yuan gift card [5]. 2. From December 26, 2025, to January 4, 2026, customers would receive double the value of their purchase in five-spice beef [5]. Commitment to Improvement - The company emphasized its commitment to food safety and integrity, stating that it would enhance transparency in sales processes and welcome ongoing consumer supervision [6][10]. - Ziyuan Food plans to strengthen internal controls to protect consumer rights and ensure such incidents do not recur [6][10]. Financial Context - The incident occurred during a challenging financial period for Ziyuan Food, which reported a revenue of 2.514 billion yuan for the first three quarters of 2025, a year-on-year decline of 6.43%, and a net profit of 194 million yuan, down 44.37% [10]. - As of December 25, the company's stock closed at 19.81 yuan per share, with a total market capitalization of 8.192 billion yuan [11].
顾客眼皮底下“偷肉”?涉事企业回应:深感愧疚 已开除店员
Xin Jing Bao· 2025-12-25 11:11
Core Viewpoint - The company, Ziyan Baiwei Chicken, issued an apology following an incident where a store employee was reported for misconduct during a sale, which harmed consumer rights and violated company management protocols [3][4]. Group 1: Incident Response - The company formed a special task force immediately after the incident was reported to investigate the situation [3]. - The involved store was ordered to cease operations for rectification, and a notice was issued to the franchisee based on the franchise agreement and management regulations [4]. - The employee involved in the misconduct was terminated from their position on December 25 [4]. Group 2: Consumer Compensation - The company expressed sincere apologies to the consumer who reported the incident and offered compensation amounting to ten times the consumer's purchase amount, along with a 1,000 yuan brand gift card [4]. - A compensation initiative was launched for other consumers who shopped at the implicated store between December 1 and December 25, allowing them to claim a 100 yuan gift card [4]. - From December 26 to January 4, customers making any purchase at the store would receive a complimentary portion of spiced beef worth double their purchase amount [4]. Group 3: Future Measures - The company plans to enhance transparency in sales processes and provide training to ensure consumer trust in product purchases [5]. - The company encourages ongoing consumer supervision and will reward feedback or suggestions that are adopted or verified with brand gift cards worth no less than 500 yuan [5]. - The company emphasizes that food safety and integrity are fundamental to its operations and commits to strengthening internal controls to protect consumer rights [5].
淮河能源控股集团:“扶业扶技”助力乡村振兴
Core Viewpoint - Huaihe Energy Holding Group is actively contributing to rural revitalization by leveraging its resources and expertise to support agricultural development in targeted villages [1][2]. Group 1: Agricultural Support Initiatives - The company has established targeted assistance projects in "one town and four villages," adapting strategies to local agricultural conditions and characteristics [1]. - Technical cooperation with agricultural research institutions and industry leaders has been initiated to enhance crop yields and economic value [1]. - The introduction of high-value crops and livestock, such as drought-resistant rice varieties and specific duck breeds, has been recommended to local farmers [1]. Group 2: Establishment of Planting Bases - Each targeted village has developed planting bases, utilizing integrated farming methods like shrimp-rice and duck-rice co-cultivation, covering over 700 acres of rice cultivation annually [2]. - A combination of online and offline management systems is employed to monitor production and address issues in real-time [2]. - The company collaborates with processing enterprises to ensure the harvested crops are effectively marketed, enhancing the income stability of local farmers [2]. Group 3: Economic Impact and Sales Support - The company has facilitated the sale of approximately 36,000 pounds of melon seeds, contributing nearly 2 million yuan to local farmers' incomes this year [2]. - A variety of local agricultural products, including specialty items from supporting enterprises, are sold through the company's supply points, promoting local economic growth [3]. - The establishment of a dedicated area for agricultural products in the company's supermarket has further supported local farmers by increasing product visibility and sales [3]. Group 4: Comprehensive Revitalization Efforts - In addition to agricultural support, the company is also focusing on talent support and employment assistance to promote comprehensive rural revitalization [3]. - The company aims to continue its efforts in enhancing agricultural strength, rural beauty, and farmer prosperity through ongoing initiatives and learning from successful models [3].