Core Viewpoint - The insurance industry is transitioning from traditional compensation providers to risk management collaborators, as evidenced by the proactive response to Typhoon "Haikashan" [1] Group 1: Disaster Response - After Typhoon "Haikashan" made landfall in Guangdong, the insurance company initiated a rapid claims process, confirming disaster data through the "Guangdong Provincial Catastrophe Index Insurance Platform" [2] - The company pre-paid 18 million yuan (approximately 2.5 million USD) for emergency relief and recovery efforts within 24 hours of the typhoon's impact [2] - The company successfully processed claims for local aquaculture farmers within one hour, demonstrating the efficiency of its claims handling [3] Group 2: Disaster Prevention and Risk Reduction - The company utilized its "Eagle Eye System" to simulate the typhoon's path and sent out warnings and prevention guidelines to over 20 million people 72 hours in advance [4] - The company implemented a "5210" disaster response mechanism, which includes a five-day risk warning and real-time assessments on the day of the typhoon [4] - The company conducted extensive on-ground support, assisting farmers in securing crops and minimizing economic losses, with an estimated reduction of over 800,000 yuan (approximately 112,000 USD) in potential losses [5]

Core Viewpoint - Ping An is enhancing its car insurance services through the launch of the "Three Exemptions" initiative, aiming to provide a seamless and efficient customer experience while responding to evolving client needs [3][5][11]. Group 1: Event Highlights - Ping An hosted a vibrant event in Chengdu to reward car insurance clients, featuring performances by well-known actors and comedians, creating a joyful atmosphere for over 400 attendees [1]. - The event marked the official announcement of the upgraded "Car Insurance Three Exemptions" service, which aims to create a comprehensive customer service system that is time-saving, cost-effective, and hassle-free [3]. Group 2: Service Innovations - The "Three Exemptions" service includes "exemption from on-site inspection, exemption from proof, and exemption from damage assessment," significantly streamlining the claims process for clients with no accident records over the past three years [8]. - Ping An's innovative "Human Injury Package" service covers the entire process from accident prevention to medical treatment, alleviating financial burdens for car owners by covering medical expenses upfront [9]. - The company has upgraded its vehicle repair quality assurance service, ensuring that repairs at over 20,000 selected service centers meet high standards, thus addressing customer concerns about repair quality [10]. Group 3: Ecosystem Development - Ping An is expanding its service offerings beyond insurance to create a one-stop car service ecosystem, which now includes over 80 services such as roadside assistance, annual inspection agency, and car washing [11][12]. - The "Ping An Good Car Owner APP" has over 200 million registered users, providing daily services to over 3 million users, demonstrating the platform's extensive reach and user engagement [11]. Group 4: Customer-Centric Approach - The company's core philosophy revolves around being customer-centric, continuously adapting to meet changing customer needs and enhancing service experiences [14]. - Ping An's commitment to public safety is evident in its "Red and Green Light" road safety initiative, which encourages safe driving behaviors among car owners and integrates these efforts into the app for community engagement [16].

"想民之所想，急民之所急。"多年来，平安产险坚持"以人民为中心"发展理念，不断推动车险服务 升级和客户体验优化，打造"省心、省时、又省钱"的车险产品和服务，切实增强群众安全感、获得感和 幸福感。 作为最能体现保险价值的环节之一，理赔是践行保险责任的具体行动，也是保险发挥经济"减震 器"和社会"稳定器"功能的重要体现。为贯彻落实中央金融工作会议精神，全面践行金融工作的政治性 和人民性，平安产险围绕时效公开、流程可视、金额透明、专业快捷、形象统一等五大标准，升级推出 全新车险理赔服务体系，以"专业服务新形象、理赔时效新定义、赔付透明新标准、安心修车新体验"， 刷新查勘、定损、修车、取车、赔付全过程服务体验，用实际行动擦亮金融为民底色。 打造专业服务"新形象" 一站服务更省心 平安产险始终坚持以客户为中心，持续迭代理赔服务体验，修炼品质服务内核，真正做到急客户所 想。 平安产险基于人工智能、大数据、云计算等前沿科技，依托自身智能单证识别、智能图片定损等多 项核心技术，推动实现理赔流程"一键"智能操作。客户通过平安好车主App即可一键报案，证件信息智 能识别一键自动填写、车辆维修店筛选预约一键搞定，实现"一键式"智能 ...

【环球网财经综合报道】7月29日，《财富》杂志发布2025年世界500强排行榜，中国平安以1,586.27亿美元的年营业收入位列全球第47位，较2024年提升6个 名次，在全球金融企业中排名第9。至此，中国平安已连续16年跻身这一权威榜单。 榜单显示，2025年共有130家中国企业上榜，数量位居全球第二，总营收约10.7万亿美元，企业平均营业收入达820亿美元。 《财富》世界500强榜单以年度营业收入为核心指标，覆盖全球上市与非上市企业，是衡量企业综合实力的重要标尺。2025年上榜企业总营收达41.7万亿美 元，超过全球GDP的三分之一。（赵华） 2024年，平安AI坐席服务量达18.4亿次，覆盖80%的客服需求；寿险保单实现93%秒级核保，产险反欺诈智能理赔全年减损119.4亿元，同比增长10.4%。截 至2024年末，平安累计获得30项国际AI竞赛冠军，专利申请总数达55,080项，位居全球金融科技与医疗健康领域首位。公司已建成五大实验室、九大数据库 及三层大模型体系，持续推动AI与业务深度融合。 平安车险服务延伸至救援、年检、代驾等82项便民服务，为2.36亿平安好车主提供了极致便捷的用户体验；平安居家 ...

7月29日，2025年度《财富》世界500强排行榜正式发布。中国平安（601318）以1586.27亿美元的营业 收入位列全球第47位，较去年上升6位，排名全球金融企业第9位。榜单方认为，通过世界500强榜单， 有助于了解全球大型企业的最新发展趋势，揭示大企业群体分布的变化。 榜单信息显示，本年度中国共有130家公司上榜，上榜数量排名全球第二，上榜公司2024年营收总额约 为10.7万亿美元，平均销售收入约为820亿美元。值得一提的是，中国平安已连续16年入选《财富》世 界500强榜单，近年来公司深入推进"综合金融+医疗养老"双轮并行、科技驱动战略，加快推动全面数字 化转型和三省服务工程，持续做好科技金融、绿色金融、普惠金融、养老金融、数字金融"五篇大文 章"。 "综合金融+医疗养老"战略深化，主营业务稳健发展。综合金融模式夯实个人客户经营，截至2024年 末，平安个人客户数2.42亿，持有集团内4个及以上合同的客户占比为25.6%、留存率达98.0%；医疗养 老战略构筑差异化发展优势，近63%的客户同时享有医疗养老生态圈提供的服务权益。2024年，平安集 团实现归属于母公司股东的营运利润1,218.62亿元 ...

Group 1 - Forbes released the 2025 "Global 2000" ranking, with Ping An ranked 27th globally, up 2 spots from last year, and 5th among Chinese companies, also up 1 spot, leading the insurance industry in China [1] - Ping An's revenue for the ranking period was $158 billion, with a profit of $17.6 billion and total assets of $1.8 trillion [1] Group 2 - Ping An's comprehensive financial model has strengthened personal customer management, with 242 million personal customers by the end of 2024, and a retention rate of 98% [2] - The company achieved an operating profit of 121.86 billion yuan, a net profit of 126.61 billion yuan, and total revenue of 1,028.93 billion yuan in 2024, with respective year-on-year growth rates of 9.1%, 47.8%, and 12.6% [2] - Total assets reached 12.96 trillion yuan, growing by 11.9% from the beginning of the year [2] Group 3 - Ping An has implemented a "Three Savings" service project to enhance customer experience, providing 82 convenient services for car insurance customers and covering 75 cities with home care services [3] - The company proposed a cash dividend of 1.62 yuan per share for the end of 2024, with a total annual dividend of 2.55 yuan per share, marking a 5% increase [3] Group 4 - Ping An has invested nearly 10.14 trillion yuan in supporting the real economy, with green investments totaling 124.71 billion yuan and green loans at 157.76 billion yuan [4] - The company reported a premium income of 58.61 billion yuan from green insurance in 2024 and provided 52.01 billion yuan in rural industry support through the "Three Villages Project" [4] - Ping An's MSCI ESG rating improved to AA, ranking first in the Asia-Pacific region for three consecutive years in the "comprehensive insurance and brokerage" category [4] Group 5 - The company is committed to its financial mission, focusing on core business, increasing revenue, cost control, innovation, and risk prevention, while actively fulfilling corporate social responsibility [5]

5月15日，2025年凯度BrandZ"最具价值全球品牌价值百强榜"发布，中国平安以超263亿美元的品牌价值跃升至全球保险业品牌价值第一位，品牌价值同比 增长25%，位列全球品牌价值百强榜第84位，较去年上升6位。 此外，中国平安已连续十年稳居中国保险行业品牌价值第一位，也是本次唯一一家上榜的中国保险集团。 BrandZ认为，过去20年，技术驱动的颠覆性业务品牌，已成为各行业价值跃升的核心动力。中国平安品牌价值多年领跑行业，彰显了其穿越周期的品牌 韧性和创新动能。 "综合金融+医疗养老"打造价值增长。中国平安致力于成为国际领先的综合金融、医疗养老服务集团，多年来秉持"专业，让生活更简单" 的服务理念与经 营宗旨，提供覆盖客户全生命周期的金融、医疗、养老综合解决方案，为客户、员工、股东、社会创造价值。综合金融模式夯实个人客户经营，截至2025 年3月31日，平安个人客户数近2.45亿，较年初增长1.0%，其中持有集团内4个及以上合同的客户留存率达98.0%。医疗养老战略持续落地，整合国内外优 质资源，提供"到线、到店、到家、到企"四到服务。截至2025年3月31日，平安近2.45亿的个人客户中有近63%的客户同 ...

Group 1 - The core viewpoint of the article highlights that China Ping An has achieved the highest brand value in the global insurance industry, valued at over $26.3 billion, with a year-on-year growth of 25%, ranking 84th in the BrandZ global brand value top 100 list, an increase of 6 positions from the previous year [1] - China Ping An has maintained its position as the top insurance brand in China for ten consecutive years and is the only Chinese insurance group to be included in this year's BrandZ list [1] - BrandZ attributes the rise in brand value over the past 20 years to technology-driven disruptive business brands, emphasizing China Ping An's resilience and innovative capabilities [1] Group 2 - China Ping An aims to become an internationally leading integrated financial and healthcare service group, providing comprehensive solutions that cover the entire customer lifecycle, thereby creating value for customers, employees, shareholders, and society [2] - As of March 31, 2025, China Ping An has nearly 245 million personal customers, a 1.0% increase since the beginning of the year, with a retention rate of 98.0% for customers holding four or more contracts within the group [2] - Approximately 63% of China Ping An's personal customers enjoy services from its healthcare and elderly care ecosystem [2] Group 3 - The company focuses on user needs by implementing a comprehensive financial model that simplifies services for consumers, providing a "省心、省时、又省钱" (worry-free, time-saving, and cost-effective) service experience [3] - China Ping An has extended its car insurance services to include 82 convenient services for its 236 million car owners, and its home care services cover 75 cities nationwide [3] - The company has achieved a 93% instant underwriting rate for life insurance policies through technology empowerment [3] Group 4 - In Q1 2025, China Ping An's AI service volume reached approximately 450 million, covering 80% of its total customer service [4] - The intelligent claims interception in property insurance has reduced losses by 3.42 billion yuan, a year-on-year increase of 14.0% [4] - The company has built a robust AI infrastructure, processing over 1 billion data entries daily across 9 major databases, and has accumulated over 3.2 trillion high-quality text data for model training [4] Group 5 - China Ping An has invested nearly 10.14 trillion yuan in supporting the real economy and has a green investment scale of 124.71 billion yuan [4] - The company has achieved an MSCI ESG rating upgrade to AA, ranking first in the Asia-Pacific region for three consecutive years in the "comprehensive insurance and brokerage" category [4] - The BrandZ global brand top 100 list is recognized as one of the most authoritative brand valuation reports, with 12 Chinese brands making the list this year, including China Ping An [5]