Huishang Bank(03698)
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徽商银行客户服务中心:“四新”誉启新程, 共筑远程金融服务新篇章
Di Yi Cai Jing· 2025-10-24 06:31
Core Viewpoint - Huishang Bank's remote video service project ranked among the top eight in the "Ecological Innovation" category at the "2025 Customer Service Center and Remote Banking Intelligent Innovation Application Competition," showcasing the bank's innovative strength in remote financial services [1] Group 1: Platform Foundation - Huishang Bank's customer service center aims to create an integrated remote service platform that combines remote banking operations, call handling, and video services, leveraging technologies like large models and virtual digital humans to support intelligent business development [2] - The platform enables unified personnel scheduling, routing, and data processing, facilitating multi-channel service collaboration and improving operational efficiency while reducing system costs [2] Group 2: Technology Empowerment - The customer service center integrates advanced technologies to build a secure, efficient, and intelligent service capability, overcoming traditional service bottlenecks with high-definition video, low-latency communication, and adaptive bandwidth adjustment [3] - Enhanced identity verification mechanisms, including facial recognition, liveness detection, digital certificates, and end-to-end encryption, are implemented to mitigate business risks [3] - The system is deeply integrated with core business and CRM systems, allowing staff to access real-time customer information and utilize intelligent script recommendations to better understand customer needs [3] Group 3: Scenario Expansion - The customer service center is expanding its remote service capabilities, transitioning business models from offline to online, exemplified by the personal loan approval process that can now be completed online in under three minutes, achieving a customer satisfaction rate of 99.88% [4] - This online model significantly enhances operational efficiency and addresses service gaps during non-business hours, ensuring continuous service availability [4] Group 4: Experience Optimization - The bank emphasizes user-friendly design and social responsibility, providing tailored remote video services for elderly customers, enhancing their experience with features like real-time guidance and visual aids [5] - Innovations such as dual-screen collaboration and real-time annotation allow staff to visually demonstrate processes, improving communication efficiency and customer understanding [5] Group 5: Future Development - Huishang Bank's customer service center has established a customer-centric, intelligent, and multi-channel collaborative remote service system, with plans to further expand the breadth and depth of remote services [6] - The focus will be on optimizing customer experience through intelligent integration and data empowerment, ensuring safe, convenient, and warm financial services reach more households [6]
银行发力双11!24期免息+满减返现 国有行城商行齐放大招
Bei Ke Cai Jing· 2025-10-24 03:16
Group 1 - Major state-owned banks and city commercial banks are launching various promotional offers such as card binding discounts, interest-free installments, and cashback in collaboration with e-commerce platforms ahead of the "Double 11" shopping festival [1][2][10] - The promotional activities are designed to attract consumers and stimulate consumption growth, with consumer loans and installment products being key tools due to their small amounts and convenience [1][15] - China Bank has partnered with Alipay to offer a consumption discount activity for users who bind their savings cards, providing random discounts for purchases during the promotional period [3][4] Group 2 - Various banks, including China Bank and Ping An Bank, are offering credit card payment discounts, with China Bank's "Installment Enjoy Discount" program providing up to 300 yuan in discounts and interest-free installments for up to 24 months [5][8] - City commercial banks like Suzhou Bank and Guiyang Bank are also participating in the promotional activities, offering discounts for credit card users and collaborating with Alipay for additional benefits [9][10] - Alipay has introduced a "Daily Discount for Bank Cards" program, allowing users to enjoy discounts for a specified number of days after registration, with participation from several major banks [10][14] Group 3 - The competitive landscape includes traditional banks facing off against popular payment options like Huabei and JD Pay, with banks leveraging their lower financing costs and broader customer base as competitive advantages [17] - However, banks face challenges in convenience and user data accumulation compared to online payment platforms, which offer quicker approval processes and targeted marketing [18] - The banking sector is experiencing pressure on net interest margins, with the average net interest margin reported at 1.42% as of the second quarter, indicating ongoing challenges in profitability [19]
银行“双十一”火力全开:信用卡满减、储蓄卡返现、加码消费贷
2 1 Shi Ji Jing Ji Bao Dao· 2025-10-23 13:09
Core Insights - The annual "Double Eleven" shopping festival has prompted banks to launch various promotional activities to boost consumer spending and capture market share [1][10] - Banks are offering tailored discounts and incentives for credit and debit card users, aiming to stimulate business growth during the shopping season [1][10] Group 1: Bank Promotions - Banks are introducing diverse credit card offers, including "full reduction" discounts and interest-free installment plans for high-value purchases [1][2] - China Bank's "Installment Enjoy Discount" campaign provides tiered discounts based on purchase amounts on platforms like Taobao and JD [2] - Huishang Bank's promotion offers discounts up to 400 yuan for purchases on mobile Taobao, valid until November 20 [3] Group 2: Consumer Loan Expansion - Banks are actively expanding consumer loan services to compensate for declining housing loan growth, as the real estate market is still recovering [5] - The continuous reduction in interest rates, including the LPR remaining at historical lows, is facilitating the growth of consumer loans [6][7] Group 3: Policy Support - The Ministry of Commerce and other departments have issued measures to promote service consumption, including financial support for consumer loans [9][10] - The policies encourage financial institutions to innovate products tailored to service consumption needs, combining government subsidies with financial support and merchant discounts [9][10]
银行研思录23:AH股银行资产质量评估(2025H1):基于“广义不良”和“超额拨备”的分析
CMS· 2025-10-17 09:03
Investment Rating - The report maintains a positive outlook on the banking sector, suggesting that several banks are undervalued based on their asset quality and excess provisioning metrics [4][3]. Core Insights - The valuation premium of banks typically arises from their middle-income and liability advantages, while valuation discounts are often due to concerns over asset quality [2][10]. - The report introduces two key indicators: "broad non-performing asset ratio" and "excess provisioning profit multiple" to objectively assess and compare the current asset quality status of banks [2][10]. - A total of 56 AH-listed banks are analyzed, expanding from the previous report's focus on 42 A-share listed banks, to provide a comprehensive overview of excess provisioning levels and trends [2][10]. Summary by Sections 1. Introduction: Significance of Asset Quality - The report emphasizes the importance of objectively assessing asset quality, as it significantly impacts bank valuations and performance [10]. 2. How to Objectively Assess Bank Non-Performing Assets - Traditional asset quality indicators may not accurately reflect the true provisioning situation due to inconsistent standards and incomplete coverage of assets [14]. - The report proposes a "broad non-performing asset ratio" to better capture the credit risk within banks [14][15]. 3. Construction of Excess Provisioning Profit Multiple Indicator - The excess provisioning profit multiple is constructed to measure the performance elasticity of banks, indicating their potential for future earnings recovery [7][14]. - The report highlights that banks with higher excess provisioning ratios, such as Hangzhou Bank, show strong risk mitigation capabilities [7][14]. 4. Valuation from the Perspective of Broad Excess Provisioning - The long-term correlation between bank valuation levels and ROE is noted, with excess provisioning contributing to performance and valuation improvements [3][4]. - Several banks, including Wuxi Bank and Agricultural Bank (H), are identified as being significantly above the PB-excess provisioning profit multiple regression line, indicating potential investment opportunities [3][4].
徽商银行(03698) - 截至二零二五年九月三十日止月份之股份发行人的证券变动月报表
2025-10-08 09:37
FF301 股份發行人及根據《上市規則》第十九B章上市的香港預託證券發行人的證券變動月報表 截至月份: 2025年9月30日 狀態: 新提交 致:香港交易及結算所有限公司 公司名稱: 徽商銀行股份有限公司 呈交日期: 2025年10月8日 I. 法定/註冊股本變動 | 1. 股份分類 | 普通股 | 股份類別 | H | | | 於香港聯交所上市 (註1) | | 是 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | 證券代號 (如上市) | 03698 | 說明 | H股 | | | | | | | | | | 法定/註冊股份數目 | | | 面值 | | | 法定/註冊股本 | | | 上月底結存 | | | 3,478,750,000 | RMB | | 1 | RMB | | 3,478,750,000 | | 增加 / 減少 (-) | | | | | | | RMB | | | | 本月底結存 | | | 3,478,750,000 | RMB | | 1 | RMB | | 3,478,750,000 | | ...
规模、效益、质量协同提升 徽商银行交出高质量发展“中期答卷”
2 1 Shi Ji Jing Ji Bao Dao· 2025-09-30 22:57
Core Viewpoint - Huishang Bank has demonstrated a high-quality development performance in the first half of 2025, achieving growth in both revenue and net profit while maintaining a leading position among city commercial banks [1][2]. Financial Performance - In the first half of 2025, Huishang Bank reported operating income of 21.157 billion yuan, a year-on-year increase of 2.25%, and net profit of 9.328 billion yuan, up 3.81% [1]. - The total assets reached 2,251.854 billion yuan, growing by 11.82% from the beginning of the year, while total liabilities increased by 12.59% to 2,085.296 billion yuan [2]. - Customer loans and advances totaled 1,100.533 billion yuan, a growth of 9.82%, and customer deposits reached 1,252.004 billion yuan, up 9.92% [2]. Asset Quality - As of June 2025, the non-performing loan ratio was 0.98%, a decrease of 0.16 percentage points year-on-year, marking three consecutive years of decline [3]. - The non-performing loan provision coverage ratio improved to 289.94%, an increase of 17.43 percentage points year-on-year, indicating enhanced risk mitigation capabilities [3]. Business Innovation and Service Enhancement - Huishang Bank has focused on transforming corporate business and enhancing service capabilities, with investment banking and transaction banking becoming key growth drivers [4]. - The bank's cash management business saw a transaction volume of 3.87 trillion yuan, with 16,881 signed clients, reflecting a growth of 10.05% [4]. - In foreign trade finance, the bank processed a cross-border settlement volume of 8.870 billion USD, up 47.82% year-on-year, and cross-border RMB settlements reached 9.555 billion yuan, growing by 18.73% [4]. Digital Transformation and Risk Control - The bank is advancing its digital transformation strategy, enhancing personal financial services and increasing the number of personal clients to over 21 million [6]. - A comprehensive digital risk control system has been established, utilizing big data and AI to improve risk identification and management [9]. Future Outlook - Huishang Bank aims to solidify its growth engine by expanding its quality customer base and enhancing refined management practices to support the development of Anhui province [10].
助贷新规10月1日落地,银行不得与名单外机构合作
2 1 Shi Ji Jing Ji Bao Dao· 2025-09-30 10:51
Core Viewpoint - The implementation of the new regulatory policy, referred to as the "Assisted Loan New Regulations," will significantly reshape the landscape of the assisted loan industry by establishing clear compliance boundaries for commercial banks' internet-assisted loan businesses [1][3]. Group 1: Regulatory Changes - The new regulation, effective from October 1, 2025, mandates commercial banks to adopt a "list management" system for assisted loan cooperation institutions, which has led to a lack of transparency regarding the cooperation lists of major banks [4][5]. - The regulation imposes strict controls on "comprehensive financing costs," particularly targeting products with annualized comprehensive costs exceeding 24%, which poses a challenge to existing business models in the assisted loan sector [1][9]. Group 2: Market Dynamics - The disclosed cooperation lists indicate a trend where major internet giants are preferred partners for banks, leading to a concentration of funds and resources in the hands of a few leading institutions [5][6]. - Various banks have begun to reveal their cooperation lists, with significant participation from both state-owned and private banks, although the six major state-owned banks have yet to disclose their lists [4][6]. Group 3: Business Models and Strategies - Banks like Ping An Bank have developed platforms such as the "Smart Loan Platform" to enhance compliance and safety while expanding their internet credit ecosystem, reflecting a shift towards more regulated and secure lending practices [7]. - Some banks are reconsidering their involvement in assisted loan businesses due to high default rates and rising customer acquisition costs, which are compressing profit margins [7]. Group 4: Financial Implications - The new regulations are expected to create a significant stratification in funding sources, with high-interest assets losing bank support while assets with annualized rates below 24% become highly competitive [9][10]. - Trust funds have seen a temporary increase in demand as an alternative funding source, but their higher costs and regulatory constraints limit their sustainability [10]. Group 5: Regulatory Focus Post-Implementation - Post-implementation, regulatory scrutiny will focus on pricing transparency and comprehensive cost control, particularly regarding the inclusion of service fees in the overall financing costs [11]. - The regulatory authorities will also evaluate banks' risk management capabilities and their adherence to core responsibilities in the assisted loan sector [11].
“筑牢货币安全网 守好群众钱袋子”——徽商银行北京分行开展反假货币宣传工作
Bei Jing Shang Bao· 2025-09-24 05:21
Core Viewpoint - The article highlights the efforts of Huishang Bank Beijing Branch in enhancing public awareness and ability to identify counterfeit currency through a series of promotional activities during the anti-counterfeit currency awareness month in September, under the theme "Building a Strong Anti-Counterfeit Currency Safety Net to Protect the Public's Wallets" [1] Group 1: Promotional Activities - The bank established its main promotional base in its service halls, displaying anti-counterfeit currency brochures and posters prominently, and providing QR codes for customers to learn about anti-counterfeit knowledge while conducting their banking transactions [2] - The bank organized community outreach events, such as participating in the "Harvest Neighborhood Festival" to educate residents on counterfeit currency identification techniques through interactive activities [6][7] - A themed event titled "Donate Books for Green Plants, Anti-Counterfeit Currency with Me" was held in the Tianshuiyuan West Community, where the bank provided financial knowledge consultations and practical methods for identifying counterfeit currency [10] Group 2: Targeted Outreach - The bank conducted targeted outreach to specific demographics, including a visit to the Haidian District Elderly Cadre Bureau to educate the elderly on counterfeit currency prevention and common scams [13] - Educational sessions were held at Capital University of Economics and Business and Fengtai Yihai Middle School to raise awareness among young people about currency security features and identification methods [16] Group 3: Merchant Engagement - The bank engaged with merchants in a grid-based responsibility area, providing door-to-door services to educate them on counterfeit currency identification and the legal implications of selling counterfeit currency [19] - The initiative included distributing promotional materials and ensuring merchants are equipped with updated cash handling equipment to enhance financial security in their operations [19] Group 4: Future Commitment - Huishang Bank Beijing Branch plans to continue enhancing the public's ability to identify counterfeit currency and fulfill its corporate social responsibility by contributing to a safe and healthy currency circulation environment [22]
徽商银行南京分行开展“智慧支付赋能企业”电子支付推广活动
Jiang Nan Shi Bao· 2025-09-23 07:17
Core Viewpoint - The article highlights the efforts of Huishang Bank Nanjing Branch in promoting electronic payment solutions to assist businesses in their digital transformation and enhance payment efficiency [1] Group 1: Electronic Payment Promotion - Huishang Bank Nanjing Branch conducted a promotional event titled "Smart Payment Empowering Enterprises" to educate local businesses about electronic payment [1] - The bank staff detailed the advantages of electronic payments, including convenience, quick fund transfer, and clear transaction records [1] - Demonstrations of various electronic payment tools such as mobile banking, QR code payments, and corporate online banking were provided during the event [1] Group 2: Customized Solutions for Businesses - The bank focused on explaining how electronic payments can reduce operational costs and improve fund management efficiency for financial personnel in businesses [1] - Customized payment solutions were offered to meet the specific needs of enterprises [1] Group 3: Security Awareness - The promotional activities included distributing brochures and interactive Q&A sessions to raise awareness about electronic payment security [1] - Employees were reminded to be vigilant against payment risks to protect both corporate and personal accounts [1] Group 4: Future Initiatives - The event received a positive response from employees, and Huishang Bank Nanjing Branch plans to continue promoting electronic payment applications among small and micro enterprises [1] - The initiative aims to help businesses reduce costs and increase efficiency, thereby injecting financial vitality into the real economy [1]
骗贷超12亿,世纪华通董事邵恒为何“免罚”?
阿尔法工场研究院· 2025-09-22 00:07
Core Viewpoint - The article discusses a significant loan fraud case involving Huaneng Trust, a state-owned trust company, and its partners, which has resulted in over 1.7 billion yuan in unrecoverable trust funds. The case highlights severe regulatory and compliance failures within the financial industry, particularly in risk management and internal controls [4][5][17]. Summary by Sections Background of the Case - The fraud case, known as the "Credit Insurance Loan" scheme, began in June 2019 when Huaneng Trust partnered with Huishang Bank and a local insurance company to create a loan product designed to share risks among multiple parties [7]. - The scheme was initially presented as a financial innovation aimed at mutual benefits, but it devolved into a fraudulent operation involving collusion among various parties [5][6]. Mechanism of the Fraud - The fraud was orchestrated by Chi Jinlong, the actual controller of Shenzhen Xingrui Information Technology Co., who manipulated the loan process by using fake identities to secure loans [11]. - Key players, including bank officials and insurance executives, neglected their due diligence responsibilities, allowing fraudulent loans to be approved without proper verification [9][10]. Scale of the Fraud - The fraud involved multiple layers, with Chi Jinlong's operations leading to the misappropriation of 2.5 million yuan in the first loan and a total of 12.7 billion yuan in loans being fraudulently obtained by the team of former Century Huatong director Shao Heng [12][11]. - By the time the fraud was uncovered, only 8.3 billion yuan of the principal had been repaid, resulting in a loss of 4.2 billion yuan to financial institutions [12]. Regulatory and Compliance Failures - The case underscores significant deficiencies in the risk management practices of Huishang Bank, which faced multiple regulatory penalties for various compliance failures between 2021 and 2025, totaling over 22.79 million yuan [17][18]. - The article also highlights systemic issues within the bank's governance, including corruption among senior executives, which has led to a series of legal actions against them [19]. Judicial Outcomes - As of July 2025, Chi Jinlong faced criminal charges for loan fraud and bribery, while Shao Heng received a non-prosecution decision, raising concerns about the fairness of the judicial process [14][12]. - The case remains ongoing, with implications for the broader financial industry regarding the need for improved regulatory oversight and internal controls [5][17].