汽车召回
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一汽丰田汽车(成都)等3家公司召回部分国产及进口汽车
Zhong Guo Zhi Liang Xin Wen Wang· 2025-09-04 05:02
Group 1 - The core issue involves a recall plan filed by FAW Toyota Motor (Chengdu) Co., Ltd., Toyota Motor (China) Investment Co., Ltd., and FAW Toyota Motor Co., Ltd. due to safety concerns related to the instrument panel control program [1][2] - FAW Toyota Motor (Chengdu) Co., Ltd. will recall 54,143 units of the domestic Avalon models produced between June 24, 2024, and February 10, 2025, starting from September 30, 2025 [1] - Toyota Motor (China) Investment Co., Ltd. will recall 79 units of the Sienna models, 6,866 units of Lexus LM500h, LM350h, LS500h models, and 35,054 units of imported Toyota Alphard, Crown Vellfire, and Crown SportCross models produced between June 20, 2023, and May 21, 2025 [1] Group 2 - The recall is due to improper settings in the control program of the instrument panel, which may cause a black screen at vehicle startup, preventing normal display of speed and warning lights, posing a safety risk [1] - For non-PHEV models within the recall range, the company will provide free upgrades to the instrument panel control program; for PHEV models, inspections will be conducted, and based on the results, either free upgrades or replacements of the instrument panel will be provided [2] - Customers will be notified of the recall through registered mail and other means [2]
斯泰兰蒂斯(上海)汽车有限公司召回共计22870辆进口朱丽叶、斯坦维汽车
Zheng Quan Shi Bao Wang· 2025-08-29 10:16
Group 1 - Stellantis (Shanghai) Automotive Co., Ltd. has filed a recall plan with the State Administration for Market Regulation in accordance with relevant regulations [1] - The recall, numbered E2025M0119V, affects a total of 22,870 vehicles produced between January 19, 2017, and September 30, 2024, including certain imported Giulietta and Stavan vehicles [1] - The recall is due to a software vulnerability that prevents the clearing of fault codes related to fuel evaporation leakage in the engine control module, leading to non-compliance with vehicle emission standards [1] Group 2 - Stellantis will provide free software updates for the affected vehicles to eliminate unreasonable emission risks [1]
因仪表盘显示故障 福特(F.US)在美召回超35万辆F系列皮卡
Zhi Tong Cai Jing· 2025-08-27 08:38
Group 1 - Ford has announced a large-scale recall in the U.S. involving 355,656 units of the 2025-2026 F-Series trucks and the 2025 F-150 model due to a dashboard display software issue [1] - The National Highway Traffic Safety Administration (NHTSA) reported that the affected vehicles may experience a blank screen at startup, preventing the display of safety-related indicators and information, thus increasing the risk of accidents [1] - Ford plans to address the defect through dealer service or wireless software updates, and has not received any accident reports directly related to this issue [1] Group 2 - Earlier this month, Ford initiated another recall for over 103,000 units of the 2023-2025 F-150 trucks due to a potential axle bolt fracture hazard [2] - The NHTSA investigation indicated that the faulty bolts could damage the rear axle hub spline components, leading to vehicle skidding or loss of drive power, with extreme cases potentially causing the vehicle to roll away if the parking brake is not engaged [1] - The recalls highlight the challenges Ford faces in quality control, especially as the F-150 series has faced multiple recalls in recent years for issues related to the powertrain and braking systems [2]
小鹏汽车被指“逃避召回”!售后称“缺货”的转向机,电商平台就有售
Bei Jing Shang Bao· 2025-08-26 13:58
Core Viewpoint - The article highlights the ongoing issues with the steering mechanism of the Xiaopeng P7+, including delays in replacement due to parts shortages and the company's reluctance to issue a recall despite safety concerns [2][6][12]. Group 1: Issues with Steering Mechanism - Xiaopeng Motors has agreed to replace the steering mechanism for the first batch of proactive owners, but the replacement process is slow due to parts shortages, leading to some owners still waiting for replacements [2][5]. - There are reports of online sales of the Xiaopeng P7+ steering mechanism, indicating a demand for replacements due to ongoing issues [3][6]. - Some owners have experienced steering failures without prior notification of the risks, raising concerns about the company's communication and response to safety issues [5][6]. Group 2: Company Response and Recall Process - Xiaopeng has not provided a unified explanation or recall notice regarding the steering mechanism issues, despite numerous complaints from owners [6][8]. - The recall process is complex and involves multiple departments, which can lead to delays in addressing safety concerns, but companies are expected to communicate effectively with consumers during this process [8][10]. - Legal experts have pointed out that the company's failure to inform consumers about repairs made without their consent may constitute a violation of consumer rights [5][12]. Group 3: Industry Implications - The article emphasizes the need for car manufacturers, especially in the new energy vehicle sector, to prioritize after-sales service and recall processes alongside innovation and market expansion [10][12]. - Experts suggest that companies should view recalls as opportunities to enhance product quality rather than as burdens, advocating for a proactive approach to addressing defects [10][12]. - The current situation with Xiaopeng P7+ highlights broader industry challenges regarding the balance between rapid innovation and maintaining product safety and quality [10][12].
追问小鹏P7+转向机罗生门:售后何时追得上推新
Bei Jing Shang Bao· 2025-08-26 13:35
Core Viewpoint - The article highlights ongoing issues with the after-sales service of XPeng Motors, particularly concerning the steering mechanism of the P7+ model, where customers face delays and inadequate responses regarding recalls and replacements [1][5][10]. Group 1: Customer Complaints and Issues - Some customers who purchased the P7+ model have reported that while the company agreed to replace the steering mechanism, the process is slow due to parts shortages, leading to safety concerns [3][4]. - There are reports of unauthorized repairs being conducted on vehicles without informing the owners, raising legal and ethical concerns regarding consumer rights [4][6]. - Customers have expressed frustration over the lack of a unified recall notice from XPeng Motors despite the known issues with the steering mechanism [5][9]. Group 2: Industry Response and Regulatory Framework - The article discusses the regulatory expectations for automotive recalls, emphasizing the need for immediate action when defects are identified, which XPeng Motors has not adhered to [6][9]. - Industry experts suggest that the current recall processes are complicated and time-consuming, which can lead to delays in addressing safety issues [5][8]. - There is a call for automotive companies to prioritize after-sales service and establish robust recall systems, especially as the market for electric vehicles continues to grow [8][10]. Group 3: Implications for XPeng Motors - The ongoing issues with the P7+ model's steering mechanism could damage XPeng Motors' reputation and consumer trust if not addressed promptly [9][10]. - Experts argue that XPeng Motors should view recalls as opportunities for improvement rather than burdens, which could enhance product quality and customer satisfaction [10].
小鹏汽车被指“逃避召回”!售后称“缺货”两月的转向机,电商平台就有售
Bei Jing Shang Bao· 2025-08-26 13:23
Core Viewpoint - The article highlights ongoing issues with the after-sales service of XPeng Motors, particularly regarding the steering mechanism of the P7+ model, raising concerns about the company's response to safety issues and recall responsibilities [1][4][8]. Group 1: Customer Complaints and Issues - Customers have reported delays in the replacement of the steering mechanism, with some waiting since June for parts that are still unavailable due to shortages [1][2]. - There are reports of unauthorized repairs being conducted on vehicles, such as applying adhesive to the steering mechanism without informing the owners, which raises concerns about consumer rights and transparency [3][4]. - Several customers have experienced dangerous situations due to steering mechanism failures, with one incident involving a child in the vehicle when the steering became unresponsive [3][4]. Group 2: Industry Response and Recall Procedures - The article discusses the slow response from XPeng Motors regarding the recall of the P7+ model, with no unified communication or recall notice issued despite the reported safety issues [4][5]. - Industry experts emphasize the importance of a robust recall system to enhance product quality and consumer safety, suggesting that companies should view recalls as opportunities for improvement rather than liabilities [7][8]. - The article notes that the current recall process can be lengthy and complex, involving multiple departments, which can delay necessary actions [5][6]. Group 3: Market Trends and Recommendations - The article points out that as the electric vehicle market grows, companies must improve their after-sales services to keep pace with innovation and customer expectations [7][8]. - Experts recommend that companies like XPeng Motors should establish better communication channels with customers and prioritize quality control to avoid potential safety issues [7][8]. - The need for a shift in perspective regarding recalls is highlighted, suggesting that proactive measures can enhance brand reputation and consumer trust [7][8].
小鹏P7+被曝安全漏洞,售后偷偷打胶!有车主:高架上方向盘突然抱死
Bei Jing Shang Bao· 2025-08-18 10:49
Core Viewpoint - The article highlights a significant safety concern regarding the steering mechanism of the Xiaopeng P7+, with numerous complaints from owners about potential design flaws and inadequate after-sales service [2][3][6]. Group 1: Safety Concerns - Multiple owners have reported issues with the steering mechanism, including exposed wiring and insufficient waterproofing, leading to potential failures such as steering loss and locking of the steering wheel [3][4][6]. - Affected owners discovered that the after-sales service had applied adhesive to the steering mechanism without their knowledge, raising concerns about transparency and safety [4][8]. - The steering mechanism is a critical component for vehicle control, and failures could pose serious risks to drivers, as evidenced by reports of steering difficulties while driving [3][6]. Group 2: After-Sales Service Issues - Owners have experienced inconsistent after-sales solutions, with some receiving full replacements of the steering mechanism while others were only offered adhesive treatment or outright denial of service [7][8]. - Complaints indicate that the response from Xiaopeng varies significantly based on the vehicle's purchase date, with earlier buyers more likely to receive satisfactory resolutions compared to later buyers [7][8]. - The company has acknowledged the existence of issues with the steering mechanism but has not committed to a comprehensive recall, leading to further dissatisfaction among owners [8][12]. Group 3: Legal Implications - Legal experts suggest that the company's selective repair practices may violate consumer rights and could lead to potential legal repercussions, including the need for a mandatory recall if systemic design flaws are confirmed [15][16]. - The use of adhesive as a repair method raises questions about compliance with safety standards, and failure to address the root cause of the design flaw could expose the company to liability for any resulting accidents [16][15]. - The article emphasizes the importance of transparency and proper communication with consumers regarding repairs and potential risks associated with the vehicle's safety features [16].
有的可换整机、有的只配打胶,小鹏P7+转向机售后被指“看人下菜”
Bei Jing Shang Bao· 2025-08-18 10:47
Core Viewpoint - The article highlights a significant safety concern regarding the steering mechanism of the Xiaopeng P7+, with numerous complaints from owners about design flaws and inadequate after-sales service [1][2][4][11]. Group 1: Safety Concerns - Multiple owners have reported that the steering mechanism of the Xiaopeng P7+ has a design flaw, leading to potential safety hazards such as steering failure and locked steering wheels [2][4][10]. - The steering mechanism's wiring harness is exposed, and the waterproof design of the connectors is insufficient, which can lead to short circuits [1][2][5][10]. - Complaints have reached 207 on a consumer complaint platform, with "steering mechanism failure" being a common issue [4][11]. Group 2: After-Sales Service Issues - Owners have experienced inconsistent after-sales solutions, with some being offered complete replacements of the steering mechanism while others were only provided with a "gluing" treatment [6][11]. - The company has been accused of selective service and responsibility evasion, which may violate consumer rights [1][12]. - Compensation for those who received replacements varies, with some owners receiving different amounts of points as compensation [6][11]. Group 3: Legal Implications - Legal experts suggest that the company's handling of the situation may expose it to multiple legal risks, including potential discrimination in service and failure to adequately address safety defects [11][12]. - If the steering mechanism is determined to have a systemic design flaw, the company may be required to initiate a mandatory recall under automotive product recall regulations [11][12]. - The use of "gluing" as a repair method raises questions about its legitimacy and compliance with industry standards, potentially leading to liability for product defects [12][13].
丰田国内召回23.6万辆车 凯美瑞、亚洲龙成“重灾区”
Xi Niu Cai Jing· 2025-08-13 08:18
Group 1 - Toyota's large-scale recall involves over 236,000 vehicles across multiple popular models including Avalon, Lexus LM/LS series, imported Alphard, and Camry [2][5] - The recall is primarily due to defects in the instrument system and manufacturing flaws, particularly a control program setting issue that may cause a black screen at vehicle startup, leading to a "blind driving" safety risk [5][7] - The recall includes 96,157 vehicles, with the Avalon model alone accounting for 54,143 units, representing 56.3% of the total recall volume [5] Group 2 - GAC Toyota has initiated two recall plans affecting key models such as Camry, Levin, Linghang, and Fanglanda, totaling 140,192 vehicles, with the new ninth-generation Camry making up 75,323 units or 53.7% of the total [7] - The recall will be executed in two phases: the first phase starting September 30, recalling 139,032 vehicles due to instrument program defects, and the second phase recalling 6,154 vehicles for potential front suspension spring breakage risks [7] - The industry is alerted by this large-scale recall, emphasizing the need for manufacturers to intercept quality issues during production rather than relying solely on post-recall remedies [7]
丰田计划在中国市场召回汽车23.66万辆 第一财季净利降36.9%全年预期下调14%
Chang Jiang Shang Bao· 2025-08-11 23:31
Group 1: Recall Information - Toyota is recalling a total of 236,600 vehicles in the Chinese market, including models from GAC Toyota and FAW Toyota [1][6][11] - The recall includes 69,169 units of the new ninth-generation Camry, 57,402 units of the Levin, and 6,574 units of the Linghang, among others [2][5] - The reason for the recalls is due to improper control program settings in the combination instrument, which may lead to a black screen at startup, posing safety risks [2][6] Group 2: Sales Performance - In the first half of 2025, Toyota's sales in China (including Lexus) reached 837,700 units, a year-on-year increase of 6.8% [8][9] - Cumulative sales in China surpassed 25 million units, making Toyota the first Japanese automaker to reach this milestone [9] - The sales of electric vehicles reached 185,200 units, accounting for nearly half of the total sales for FAW Toyota [9] Group 3: Financial Outlook - Toyota's net profit for the first quarter of the 2026 fiscal year fell by 36.9% to 841 billion yen, with a projected operating profit loss of 1.4 trillion yen (approximately $9.5 billion) due to increased tariffs on U.S. auto imports [11][12] - The company has revised its net profit forecast for the 2026 fiscal year down by 14% to 2.6 trillion yen (approximately 126.8 billion yuan) [12] - The increase in U.S. tariffs from 2.5% to 25% has significantly impacted the company's financial outlook [12]