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网购遭遇虚假宣传 商品下架维权犯难
Qi Lu Wan Bao· 2025-08-20 23:04
Core Points - A consumer in Qingdao reported a discrepancy between the advertised ingredients of an oral spray and the actual contents received, raising concerns about potential consumer deception [1][2] - The consumer filed a complaint with the local market supervision authority, but the complaint was not accepted due to the product being taken off the market [2][3] - The store claimed that the product underwent a packaging upgrade and that the ingredients remained unchanged, but did not provide a clear explanation for the differences in the ingredient list [3] Summary by Sections Consumer Complaint - A consumer named Mr. Chen purchased an oral spray that was advertised to contain effective ingredients but found that the actual product did not match the claims [1][2] - The product received was labeled differently and lacked the advertised ingredients, leading to feelings of fraud [2] Regulatory Response - Mr. Chen's complaint was initially accepted but later dismissed due to the product being unavailable for inspection, as it had been removed from the store [2][3] - The local market supervision authority indicated that they could not take action due to the lack of evidence and the product's change in location [3] Store's Explanation - The store's customer service stated that the product was rebranded and that the ingredients had not changed, but they did not clarify the discrepancies in the ingredient list [3] - The store had moved locations and the product was no longer searchable, complicating the resolution of the complaint [3]
高价人参皂苷食品暗示抗癌功效,富生制药被指虚假宣传
Xin Jing Bao· 2025-08-19 08:21
Core Viewpoint - The company Dalian Fusheng Pharmaceutical is under scrutiny for misleading advertising of its product "Fuli Doctor Ginsenoside Rg3," which is marketed as having anti-tumor effects but is actually a solid beverage and not a drug [1][2][6]. Product Description - The product "Fuli Doctor Ginsenoside Rg3" is sold at a price of 1780 yuan per box and is classified as a solid beverage, containing mainly ginseng roots aged five years or less [1][2]. - The product's composition includes ginsenosides Rg3 and Rg5, with specific amounts stated, but it lacks any unique medicinal ingredients [2][3]. Marketing and Promotion Tactics - The company employs various promotional strategies, including showcasing research achievements and using AI to suggest potential health benefits, which may mislead consumers into believing the product has anti-cancer properties [3][9][14]. - The marketing materials frequently reference the product's association with a drug called "Can Yi Capsule," which has been approved for cancer treatment, creating a misleading connection between the food product and pharmaceutical efficacy [6][26]. Legal and Regulatory Concerns - The promotional practices may violate the Anti-Unfair Competition Law and the Price Law of the People's Republic of China, as they could be seen as misleading consumers regarding the product's capabilities and pricing [6][7][8][26]. - Legal experts indicate that the company's actions could be classified as "confusion behavior," potentially leading to penalties if deemed unlawful [6][26]. Scientific Evidence and Expert Opinions - Experts note that while there is some evidence suggesting ginsenoside Rg3 may have anti-cancer properties, the clinical evidence supporting its efficacy is insufficient, with most studies being small-scale and lacking rigorous design [21][22]. - The product's marketing may lead consumers to mistakenly believe it can replace conventional cancer treatments, which poses significant health risks [25][26].
财经调查丨玉满江河珠宝店直播间演大片,虚假宣传玉石有疗效,公司赚得盆满钵满
Sou Hu Cai Jing· 2025-08-17 13:00
Core Viewpoint - The article highlights the deceptive practices of jewelry companies that utilize scripted performances and false advertising to manipulate consumer behavior and drive sales through live streaming platforms [1] Group 1: Company Practices - The company "Wang'er Jewelry" employs multiple live streaming accounts to create competitive pricing scenarios among hosts, which are pre-scripted to stimulate consumer purchases [1] - In the "Baibaifu Jewelry" live stream, an employee pretends to be a foreign jade merchant, using a local dialect to mislead viewers about the authenticity of the products [1] - The company promotes exaggerated claims about the health benefits of their jade products, specifically targeting consumers over 50 years old, suggesting that wearing the jade can detoxify internal organs [1] Group 2: Consumer Manipulation - The live streaming hosts engage in discussions post-broadcast to plan future deceptive performances aimed at further misleading consumers [1] - The scripted nature of the performances and the false claims made during the live streams contribute significantly to the company's financial success [1]
乌苏市市场监督管理局查处乌苏市某养生馆虚假宣传销售商品案
Zhong Guo Shi Pin Wang· 2025-08-14 08:37
Group 1 - The case involves a wellness center in Urumqi City that misled elderly customers by promoting products with false health claims, including the樟修堂®蓝莓叶黄素护理液 and other health supplements [1] - The products in question were found to be ordinary care liquids and health foods, lacking any proven efficacy in disease prevention or treatment, constituting false advertising [1] - The Urumqi City Market Supervision Administration imposed a fine of 50,000 yuan on the wellness center for violating the Anti-Unfair Competition Law of the People's Republic of China [1] Group 2 - The case highlights the importance of regulating the market for drugs and health products aimed at the elderly, emphasizing that marketing should clearly distinguish between health care and treatment [2] - The enforcement actions taken in this case reflect a commitment to protecting the rights of elderly consumers and maintaining a healthy and trustworthy market environment [2] - The investigation was initiated as part of a special campaign to address issues related to the elderly, showcasing the role of law enforcement in safeguarding vulnerable populations [2]
市场监管总局专项整治保健品市场“坑老”“骗老”行为
Xin Hua Wang· 2025-08-12 05:54
Core Viewpoint - The State Administration for Market Regulation has initiated a nationwide special campaign to combat false advertising in the pharmaceutical and health product sectors targeting the elderly, aiming to protect their rights and improve market competition [1] Regulatory Actions - The campaign will utilize various laws, including the Anti-Unfair Competition Law, Price Law, Advertising Law, Food Safety Law, Product Quality Law, and Consumer Rights Protection Law, to address issues such as false advertising, price fraud, illegal advertising, and illegal additives that harm the elderly [1] - Local market regulation departments will focus on collecting evidence of illegal activities through public participation, encouraging citizens to report suspected violations [1] Enforcement and Public Awareness - The regulatory bodies will analyze and address reported issues promptly, targeting significant cases that disrupt market order and publicizing these cases to create a deterrent effect [1] - The initiative aims to enhance collaboration among departments and promote public awareness to foster a societal consensus against false advertising, thereby safeguarding the health and safety of the elderly [1]
外卖商家也“照骗”:平台上的头像由AI生成,实际可能只有厨房
Xin Lang Cai Jing· 2025-08-08 12:01
Core Viewpoint - The increasing use of AI-generated images for restaurant storefronts on food delivery platforms raises concerns about misleading advertising and consumer rights [1][20]. Group 1: AI-Generated Images in Food Delivery - Many restaurants are using AI-generated images that appear to show bustling dining environments, which may not reflect the actual conditions of the establishments [1][19]. - A random investigation of four restaurants in Shanghai revealed discrepancies between their online images and real-life appearances, with some establishments not even offering dine-in options [1][3][19]. Group 2: Platform Regulations and Responses - Meituan has established a special task force to address the use of misleading AI-generated images, emphasizing that such images can mislead consumers [2][20]. - Ele.me has also formed a task force to tackle the issue, focusing on improving rules and technology to identify and rectify misleading storefront images [2][20]. Group 3: Legal Perspectives on Misleading Advertising - Legal experts suggest that the key issue is whether consumers can reasonably identify AI-generated images as not representing the actual business premises [20][21]. - If storefront images are found to be misleading or fraudulent, the restaurants could face civil and administrative liabilities, and the platforms may also bear responsibility for not adequately vetting their merchants [22][24]. Group 4: Consumer Perception and Acceptance - Consumers generally accept some level of exaggeration in food advertising, but storefront images are expected to accurately represent the business, as they directly influence purchasing decisions [23][24]. - The introduction of regulations regarding AI-generated content will require businesses to disclose the use of such images, effective from September 1 [24].
不要用!药物洗头、拖地突然流行,医生:滥用后果很严重
Yang Shi Wang· 2025-08-08 03:09
Core Viewpoint - The rise of online sales of products claiming to use antibiotics like Amoxicillin and Aspirin for personal care and gardening raises significant health concerns, as these products lack proper regulation and can lead to antibiotic misuse and environmental pollution [5][9][21]. Group 1: Product Claims and Sales - Numerous online stores are selling Amoxicillin and Aspirin powders marketed for washing hair, face, and even for gardening, with claims of benefits such as acne treatment and dandruff control [5][7]. - These products are often sold in large quantities (500 grams) at low prices (5 to 8 yuan), with some listings indicating high concentrations (up to 99%) [7]. - Many of these products lack clear labeling regarding the manufacturer and do not have necessary quality certifications, raising concerns about their safety and efficacy [7][8]. Group 2: Expert Opinions - Medical professionals emphasize that Amoxicillin is ineffective against fungi and viruses, which are common in conditions like dandruff and acne, and warn against the potential for antibiotic resistance and allergic reactions [9][10][21]. - Experts also clarify that while Aspirin may have some anti-inflammatory properties, its use in personal care is not recommended, and the agricultural-grade Aspirin contains impurities that make it unsafe for human use [13][14]. Group 3: Regulatory Concerns - The marketing of these products violates various regulations regarding cosmetic advertising and labeling, as they falsely claim medical benefits and mislead consumers [16]. - The presence of misleading SC labels on non-food products constitutes a violation of food safety laws, indicating a need for stricter enforcement and consumer awareness [16].
太平鸟旧款服装当新款卖?消费者要退一赔三被拒,商家:今年生产的
Xin Lang Cai Jing· 2025-08-06 04:53
Core Viewpoint - The case involves a consumer complaint against Taiping Bird for allegedly misrepresenting an old polo shirt as a new model, raising concerns about false advertising and consumer rights [1][3][13] Group 1: Consumer Complaint Details - A consumer named Mr. Zhou purchased a polo shirt labeled as a "new model" from Taiping Bird's official flagship store but found it identical to a shirt he bought the previous year [1][3] - Mr. Zhou claims that the labeling of the shirt as a new model misled him, leading him to demand a refund and compensation, which was denied by the company [1][8] - The customer service of Taiping Bird acknowledged that the shirt was indeed an old model but justified the "new" label by stating it was a new production batch for 2025 [10][12] Group 2: Company Response and Justification - Taiping Bird's customer service explained that the shirt was marked as a new model due to improvements in fabric or because it was newly produced, despite being an old design [10][12] - The company maintained that the product description as a "summer new model" was accurate based on its production year, leading to confusion regarding the distinction between design and production year [10][12] Group 3: Legal Implications - Legal experts indicated that advertising must not contain false or misleading content, and misrepresenting an old product as new could violate consumer protection laws [13] - According to Chinese consumer protection laws, if fraud is established, consumers are entitled to triple the amount of their purchase as compensation [13]
热销“沙金”不含金?从几元到几十元,高性价比疑成营销骗局
Sou Hu Cai Jing· 2025-08-04 09:56
Core Insights - The rise of "sand gold" jewelry among young consumers is attributed to its affordable price and aesthetic similarity to real gold, especially in the context of rising gold prices [1][3][10] - There are concerns regarding misleading marketing practices by some sellers, leading to calls for greater industry regulation and transparency [1][6][10] Group 1: Market Trends - The demand for sand gold jewelry has surged due to the continuous increase in gold prices and a shrinking consumer market [3] - Sand gold, which typically contains less than 10% gold (usually between 2% to 5%), is produced from riverbed materials and is marketed as a cost-effective alternative to traditional gold jewelry [3][6] - Consumers are drawn to sand gold for its trendy designs and lower prices, with some using it for occasions like weddings without the fear of loss [3][4] Group 2: Consumer Concerns - Investigations reveal that many so-called "sand gold" products are actually made from copper-nickel alloys or other non-gold materials, raising questions about their authenticity [6][7] - Reports of allergic reactions and skin irritations from wearing sand gold jewelry have emerged, prompting consumer complaints on platforms like Black Cat Complaints [9] - Experts highlight that some alloyed jewelry can contain harmful elements, which may lead to adverse health effects [9] Group 3: Regulatory Issues - Legal experts indicate that misleading advertising and the sale of substandard products could lead to criminal charges under Chinese law [10] - Industry professionals emphasize the need for clearer product information and quality certifications to protect consumers and ensure fair market practices [10] - The current market dynamics reflect a mismatch in supply and demand, driven by young consumers' desire for fashionable yet affordable options [10]
X @外汇交易员
外汇交易员· 2025-08-04 03:29
广电总局召开会议,正式启动虚假宣传医药广告集中整治工作,计划在2025年12月底前全面清除省级卫视频道虚假宣传医药广告。8月8日起开放投诉举报渠道。 https://t.co/sRFSdyyUzQ ...